Trusted Agent profile · Ipswich

Joseph Property Agency Ipswich reviews

4.8

★★★★★ Excellent

124 reviews across 3 platforms

25 Queen Street, Ipswich, IP1 1SW

Joseph Property Agency's office in Ipswich, at 25 Queen Street, is rated 4.8 out of 5 across 124 reviews on three platforms, including 104 Google reviews rated 4.9.

Google logo

4.9 / 5

104

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

Trustpilot logo

16

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ipswich office, from every platform, shown as written. First names only.

5/5

Google

We used Joseph’s for our recent sale and purchase. The pictures were taken quickly and looked great! Jemma was really quick to get our listing live and sold within 2 weeks. We unfortunately lost our first buyer but again Jemma was straight on it and found us a new buyer in a week. Jemma and Gemma continually helped chasing solicitors and our buyer when we needed updates to ensure we were moved to our new home before the arrival of our baby in March. The whole team are really friendly and always available to pick up a call or message. We couldn’t be happier with our new home and we are thankful to Joseph’s for helping make this happen. Would definitely recommend.

Chelsea · 24 March 2026

Agent replied · 14 April 2026

Thank you so much Chelsea, we really appreciate your kind words. We’re so pleased Jemma and Gemma could support you throughout and get everything over the line in time for your move, especially with such an important deadline ahead. Wishing you all the very best in your new home.

5/5

Trustpilot

We recently bought our first home…

We recently bought our first home through Joseph’s Estate Agents, and we couldn’t be happier with the service we received. Jemma was absolutely amazing throughout the entire process. As first-time buyers, we had lots of questions and uncertainties, but she was always helpful, professional, and supportive every step of the way.

J · 4 August 2026

Agent replied · 25 September 2026

Thank you so much for taking the time to leave such a lovely review. Buying your first home is a huge milestone, so we’re delighted Jemma was able to guide and support you throughout the process. She will be so pleased to read your kind words. Congratulations again on your new home, and thank you for recommending Joseph’s.

5/5

Google

Highly recommend! When buying our first house we had our first experience with a number of estate agents, my partner and I can confidently say Jemma was the best of the lot. She initially showed us around a property we were unsure of however she took the time to really listen to what it is that we were looking for and took the initiative to invite us to view another property that same day. We fell in love with the place and now it’s our first home. Even once the sale had been agreed Jemma was attentive and made sure we could go for a second viewing with ease. When we eventually look to sell we hope Jemma is still around to sell our house as we have no doubt she would do an amazing job!

Nick · 14 November 2025

Agent replied · 14 April 2026

Thank you so much, Nick! We're thrilled to hear your first home experience was such a positive one. Jemma will be delighted to read your feedback, she really does go the extra mile for her clients. Wishing you both all the best in your new home, and we’d love to help again when the time comes to move!

5/5

Google

Joseph Property were absolutely brilliant from the moment we enquired with them right through to the day of completion. They have a family business feel about them, and you really feel like they've got your back. Nothing was ever too much trouble, and they were able to liaise with solicitors when necessary, whilst keeping us in the loop. Everything was done with care, compassion and kindness during what is a potentially stressful period. I cannot recommend Joseph Property enough - if you're looking for an estate agent company that get the job done with a smile on their face, this is the team for you!

Lyndsey · 14 November 2025

Agent replied · 14 April 2026

Thank you so much for taking the time to write us such a positive review. It was a pleasure representing you and your home and wish you all the very best for the future, JPA Team.

5/5

Trustpilot

Recently purchased a house being sold…

Recently purchased a house being sold by Joseph property agency, and can't recommend them enough, they were amazing from me putting an offer in right through until completion, Jemma and Gemma were both amazing and always got a clear answer straight away for any enquiries.

Daniel · 10 August 2026

Agent replied · 25 September 2026

Thank you for the lovely review. It’s great to hear that Jemma and Gemma looked after you so well throughout the purchase. We hope you’re very happy in your new home. All the best from Joseph Property Agency team

5/5

Trustpilot

We had Jemma Fancy through the whole…

We had Jemma Fancy through the whole process, after being disappointed by other estate agents, Jemma was fantastic and professional through the whole process. She was supportive, reassuring and kind. We would definitely go through this estate agents again and Jemma - Thank you

Sharon · 29 July 2026

Agent replied · 25 September 2026

Thank you so much for your lovely review. We’re delighted that Jemma was able to restore your confidence after your previous experiences with other estate agents. Her professionalism, kindness and reassurance are exactly what we want every client to experience. We’ll make sure your wonderful comments are passed on to her. Thank you for choosing Joseph Property Agency. We would be delighted to help you again in the future.

5/5

Google

I’ve had a great experience so far with Joseph Property while looking for a new place to rent. Oliver has been really helpful, professional, and responsive throughout the process. I haven’t moved in yet, but based on how well everything has gone so far, I feel confident I’m in good hands. I really appreciate their warm service and clear communication - highly recommend

Dashti · 14 November 2025

Agent replied · 14 April 2026

Thank you so much for taking the time to write us this review we hope you enjoy your new home. Best JPA Team.

5/5

Trustpilot

We put our property on the market with Joseph’s

We put our property on the market with Joseph’s along side another property, it was a tricky sale selling two houses, we had many, many difficulties. But I can honestly say Jemma especially went above and beyond to get our sales over the line, constant communication even on her days off! Everyone was super friendly and accommodating with honest open communication every step of the way and it was a pleasure working with them. I would highly recommend.

Danii · 28 July 2026

Agent replied · 25 September 2026

Thank you so much for such a lovely review. We know that selling two properties alongside each other brought some real challenges, so we’re delighted that Jemma and the team were able to support you throughout and get both sales over the line. Jemma will be thrilled with your kind words. Her commitment and communication are exactly what we pride ourselves on. It was a genuine pleasure working with you, and we wish you every happiness for the future. From everyone at Joseph Property Agency

5/5

Google

My partner and I recently had the pleasure of meeting Oliver at Joseph Property and he went above and beyond to make our move as easy and stress free as possible - not to mention quick! We were under a huge time pressure due to other letting agencies really letting us down, but Oliver took on the challenges and beat expectations. Not only are we unbelievably happy with our new home, but also the amazing service, communication and overall quality that Joseph Property provided. We cannot thank Oliver and the team enough. Would highly recommend. Also the social media and types of property offered you really won’t find anywhere else in Ipswich.

Khaya · 14 April 2025

Agent replied · 23 August 2024

Hi Khaya, Thank you so much for taking the time to leave us this review. We wish you the best best in you new home, from all of us at JPA

5/5

Google

I had the pleasure of working with Gemma throughout buying our new home she looked after the entire sale progression and I can’t speak highly enough of her. From start to finish, she was professional, personable and incredibly helpful. By the end of the process, she even knew my name when I called; a small touch that made a big difference and showed just how much she cared. Gemma is a credit to the estate agency profession and truly made what could have been a stressful experience feel smooth and manageable. Thank you, Gemma!

Neesha · 2 April 2025

Agent replied · 29 May 2025

Hi Neesha, Thank you so much for taking the time to leave this review it was a pleasure working with you and hope you enjoy your new home. All the best JPA Team

5/5

Google

Me and my partner were very grateful for Joseph Agency and their staff! Jemma was especially lovely, assisted us with all our enquiries, kept us updated, helped us liaise with the seller. We're very grateful for all their help and support with our first home purchase! Would definitely recommend them 👌 …

Beth · 14 November 2025

Agent replied · 14 April 2026

Thank you, Beth! We're so pleased to hear your first home purchase went smoothly. Jemma and the whole team really enjoyed helping you both through the process. Wishing you lots of happiness in your new home, and thank you for recommending us!

5/5

Google

We’ve recently worked with Oliver to let a property. We originally met him during viewings for another property and immediately got a sense of how hardworking and diligent he is, so when it came time to let our own property he was our first choice. Oliver is incredibly friendly, responsive and knowledgeable. He handles questions efficiently and has impressed us at every step of the process. We can’t recommend Oliver and Joseph’s enough.

JG · 14 January 2026

5/5

Trustpilot

Always there to help

Joseph estate agents have given us a brilliant service from start to finish, easy and simple to get everything arranged and always there to help out. We were advised fair market prices and managed to sell quickly thanks to their marketing. Jemma has gone above and beyond helping deal with the chain and keeping everyone updated throughout. I would happily use them again and recommend them to friends and family looking to move.

Benjamin · 11 May 2026

Agent replied · 10 June 2026

Thank you so much for your lovely review. We’re really pleased you had such a positive experience, and Jemma will be delighted with your kind words. It was a pleasure helping you, and we’d be happy to assist again in the future.

5/5

Google

I had many points of contact with Gemma and Jemma at Joseph Property Agency in 2025/2026 when trying to find a property. Although this was unsuccessful, it wasn't down to them. Both of them were always very kind, listened to my point of view and generally offered a very positive experience. There are many agents in Ipswich, some chains, some Independent who are truly awful. But Joseph Property stand out from the crowd as one of the better agencies in Ipswich.

Damian · 14 February 2026

Agent replied · 14 April 2026

Hi Damian. Thank you for the kind review. We’re really pleased to hear you had such a positive experience with Gemma and Jemma, and we truly appreciate your comments about the team and the agency. We wish you the very best. JPA Team

5/5

Trustpilot

Great customer service

Jemma has been a breath of fresh air. Really helpful with great communication. Nice to have an agent who cares about the customer rather than the commission only

Bully · 17 March 2026

Agent replied · 10 June 2026

Thanks so much for the lovely review, we really appreciate you taking the time to leave it. It is great to hear Jemma looked after you so well. She genuinely cares about getting things right for people, so your feedback will mean a lot to her. All the best and thanks again.

5/5

Google

Oliver said he had a house that had just come up and he said he thought of me when he saw it I was so enthralled with the house it suits me so well! It was mentioned by him that he could have the place ready for me by the end of the week and I was like “we’ll see!” And Joseph’s did it! It’s helped a lot so that I can get things ready and organise what I want in there and move in in my own time. There was some paperwork that I’d been waiting for and I didn’t have to hassle them I’m so happy with the house I’m so excited to properly move in. Got the removals booked and now all I have to think about are the fun things. It’s a lovely place, a brand new start for me in such a lovely place. I still am amazed at how Oliver and the team pulled it off and I’m impressed at the speed and care taken. Thank you ☺️

Angela · 14 April 2024

Agent replied · 23 August 2024

Hi Angela, thank you so much for taking the time to write this review, and Oliver was delighted to be able to help find your new home and we look forward to helping you again in the future. All the very best JPA Team.

5/5

Google

They did a very nice job selling my late mother’s house. Interactions with Will and the two Gemmas were always very pleasant and I feel I was well advised throughout the process. A strong recommend from me!

Terence · 14 October 2025

Agent replied · 14 April 2026

Thanks so much, Terence really appreciate your kind words and recommendation. It was a pleasure helping you with the sale.

5/5

Google

Will and the team did an excellent job selling my property. Their professionalism and communication was spot on which resulted in a smooth process throughout. Would thoroughly recommend them to sell your house!

J · 14 November 2025

Agent replied · 14 April 2026

Thank you so much for your kind words, We're delighted to hear you had a smooth experience and that Will and the team delivered. We really appreciate the recommendation and wish you all the best in your new chapter.

5/5

Google

Absolute fantastic service, Jemma completed each viewing with professionalism, securing a sale after hosting all viewings with ease . Great service highly recommend, an absolute gear change from the last agents. Without doubt would recommend Jemma and the team!

Tim · 15 June 2025

Agent replied · 14 August 2025

Hi Tim, Thank you so much for taking the time to write this review. We will pass this onto to our team and Jemma especially. All the Best JPA.

5/5

Trustpilot

I have now sold two properties through…

I have now sold two properties through Joseph’s, after a recommendation from a friend. I found them to be professional, realistic and honest. Jemma supported me through the whole process, offering good advice and reassurance, and worked hard to try and pull the communication together between all parties.

Helen · 5 May 2026

Agent replied · 10 June 2026

Thanks so much, Helen. We really appreciate you taking the time to leave such a lovely review. It was a pleasure working with you again, and we’re delighted to hear that you felt well supported by Jemma and the wider team throughout the process. Wishing you all the very best, and thank you again for trusting Joseph’s.

5/5

Google

We recently used Joseph's to sell our property. Our initial contact was Gemma Cattermole and we soon realised we'd made a great decision. The process from start to finish was carried out efficiently and professionally by all members staff. The team made the whole process stress free and successful. We would recommend Joseph's to all our family and friends.

Gary · 14 January 2026

Agent replied · 14 April 2026

Thank you very much for taking the time to leave such a kind review. We’re delighted to hear that you had a positive experience from start to finish and that Gemma and the wider team were able to make the process smooth and stress free for you. Your recommendation truly means a great deal to us, and we wish you all the very best for the future.

5/5

Trustpilot

Dealing with Joseph was all we could hope for

Dealing with Joseph was all we could have hoped for when selling a property. We dealt mainly with Will who was efficient and responsive throughout. Their terms and conditions were better than some bigger companies and we felt reassured by their grasp of the local market.

Ken · 15 April 2026

Agent replied · 10 June 2026

Thank you Ken, we really appreciate your feedback. Great to hear Will and the team looked after you and that you were pleased with the pricing and marketing. Delighted we could help you achieve a strong result. All the best, Joseph Property Agency

5/5

Google

I had been searching for a new place for six months and the letting market was going crazy. I had one dog and everyone option was coming and going and I was missing out to so many other people looking . I finally found an amazing cottage which Joseph property’s manage to agree the deal with the landlord accepting my pet. I couldn’t thank Rebecca enough and I highly recommend her professionalism and experience allowing the whole experience pleasurable and I moved in on the 1st December. Thanks for finding my new place :).PositiveQuality, Professionalism

Jacob · 24 August 2022

Agent replied · 6 July 2023

Thank you Ed. It was a pleasure working with you and I am happy you have now found your new place! All the best in your new home.

5/5

Google

Will has been amazing with us. We wanted to buy and sell our property through Joseph Property Agency. Will advertised my property in the market and arranged viewing 4 families by single day but we have got good offers from other estate agents. We bought our house through Joseph Property Agency. Will helped a lot to buy our new home. He is very professional and straightforward. After accepting the offer, he arranged to view the property a couple of times. I called more than 100 times, and they responded quickly. Full team was supportive and fantastic. I would recommend using Joseph Property Agency. They actually deserve 5 stars. Well done Will and rest of the team.

R · 6 July 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave us this 5 star review, it has been a pleasure to assist you in your move. Let us wish you the best in your new home!

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Questions about Joseph Property Agency Ipswich

How many reviews does Joseph Property Agency Ipswich have?

Joseph Property Agency's Ipswich office has 124 reviews across three platforms: 104 on Google, 4 on Facebook, 16 on Trustpilot.

What is Joseph Property Agency Ipswich's rating?

Joseph Property Agency Ipswich is rated 4.8 out of 5 across all 124 reviews, and 4.9 out of 5 on Google from 104 reviews.

Where is Joseph Property Agency's Ipswich office?

Joseph Property Agency Ipswich, 25 Queen Street, Ipswich, IP1 1SW.

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