Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't I can't recommend James Squirrel of Jackson Stops highly enough. I feel well qualified to praise as we’ve had recent rather frustrating experience of 2 other property sales with different agents which made us realise how good James was. He wrote the property description himself, and so captured the home perfectly. He was always available whenever I needed him, and he kept me updated with feedback throughout, so I never had to chase for news. He was professional, honest and genuinely excellent at his job. Selling property is certainly a stressful experience James made the whole process far less stressful than it might have been. Dealings with office staff at various times was also
positive. Thank you!
Annie · 22 September 2026
Agent replied · 22 October 2026
Thank you so much, Annie, for your wonderful review. We’re delighted that James’ professionalism, honesty and communication helped make what can be a stressful process feel so much easier. It’s lovely to hear how well his personal approach to your property and his commitment to keeping you informed were appreciated. We’ll be sure to pass on your kind words to James and the wider team. Best wishes from us all at Jackson-Stops Ipswich.
★★★★★ 5/5
GoogleAfter lots of research into which estate agent to choose, Jackson-Stops came out on top, and they haven’t disappointed throughout the entire process.
A special thank you to Rob, who has been absolutely brilliant, professional, diligent and kind. He responds promptly, keeps us fully informed at every step, and his calm approach and wisdom have been greatly appreciated.
Thank you, Rob, you’re a superstar! Highly recommend Jackson-Stops.
Marie · 17 October 2026
Agent replied · 22 October 2026
Dear Marie, thank you so much for your wonderful review and for choosing Jackson-Stops. We’re thrilled to hear that your experience has lived up to your expectations. Rob takes great pride in providing a professional, attentive and supportive service, so it’s lovely to see his hard work and dedication recognised. We’ll be sure to pass on your kind words! Thank you again for your trust in our team and for taking the time to recommend us. Best wishes from us all at Jackson-Stops Ipswich.
★★★★★ 5/5
GoogleI recently moved house and Sarah Walsh was fantastic, she handled all of our questions with ease, making the process run smoothly and taking a lot of the stress out for us. Sarah continued to go above and beyond to ensure everything went well with our move and we felt the communication, care and kindness she showed was incredible. Thank you so much Sarah, we would recommend you to anyone lucky enough to buy with you.
Sarah · 22 August 2026
Agent replied · 22 October 2026
Dear Sarah, thank you so much for your wonderful review. We're delighted to hear that Sarah was able to make your house move a smoother and less stressful experience. Providing clear communication, care and support throughout the process is something we pride ourselves on, and it's fantastic to know Sarah went above and beyond to help you every step of the way. We'll be sure to pass on your kind words to her. Wishing you every happiness in your new home, and thank you for your recommendation. Best wishes from the whole team at Jackson-Stops Ipswich.
★★★★★ 5/5
GoogleI’d like to pay tribute to Rob Swiney and the JS team for taking such care in the sale of Hill Farm. Rob was brilliant in keeping across every detail of the process to ensure all went efficiently and smoothly - always available to speak and often going above and beyond. He even managed to find us someone to help sell a classic car for us! It’s this kind of personal touch that really makes a difference in what is inevitably quite a stressful time. Thank you.
Magnus · 22 June 2026
Agent replied · 22 October 2026
Dear Magnus, thank you for your wonderful review. It was a pleasure to assist with the sale of Hill Farm, and we're delighted to hear that Rob and the team were able to make the process as smooth and stress-free as possible. Rob takes great pride in providing a personal, hands-on service, so we're especially pleased that his willingness to go the extra mile made such a difference. We wish you all the very best for the future.
★★★★★ 5/5
GoogleA fantastic service from the very beginning. We were looked after by Sarah every step of the way. From the very beginning her kindness, honesty and professionalism shone through. Through the trials and tribulations of a house move, Sarah was there with us every step of the way with excellent communication and efficiency. We cannot thank her enough for getting us in to our dream home.
Katie · 22 September 2026
Agent replied · 22 October 2026
Thank you so much for your wonderful review Katie, and kind words about Sarah. We’re delighted she was able to support you throughout what can be such a challenging process, and thrilled to help you reach your dream home!
★★★★★ 5/5
GoogleWe cannot recommend Rob Swiney enough! From our initial meeting to discuss marketing of our property through to completion, he always provided us with a service above and beyond expectation. He was a single point of contact at any time/day and kept us updated throughout the process of selling our house and also offered some extremely valuable advice which helped us regarding the purchase of our next home. Thank you Rob, we really appreciate your professionalism and friendly approach - quite refreshing!
Optimum · 22 April 2026
Agent replied · 22 October 2026
Thank you so much for your kind words, it truly means a lot to Rob and the wider team. It was a pleasure working with you from start to finish, and we're really glad we could help make the process as smooth and stress-free as possible.
★★★★★ 5/5
GoogleWorking with Jonathan Penn and the team as always is effortless. His knowledge of the market & valuation of houses is spot-on! This is our 3rd time working with Jackson-Stops and they have performed perfectly with marketing and handling the final details as the sales progresses with ease.. Thank you Jonathan & Team.
Justin · 17 October 2026
Agent replied · 22 October 2026
Thank you so much for your fantastic review and for choosing Jackson-Stops for the third time! It's wonderful to hear that Jonathan and the team have once again made the process so straightforward, from accurate market advice and valuation through to marketing and managing the finer details of the sale. Your continued trust and support mean a great deal to us, and we really appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleMy husband and I recently purchased our new home through Jackson Stops Ipswich and had an excellent experience from start to finish. Rob Swiney was friendly, very knowledgeable, professional and responsive. He kept us updated through the whole process and any questions we had he answered promptly. We would highly recommend them to anyone buying or selling their property.
Emma · 22 June 2026
Agent replied · 22 October 2026
Dear Emma, thank you so much for your wonderful review. We’re delighted to hear that you and your husband had such a positive experience purchasing your new home through Jackson-Stops Ipswich. Rob will be especially pleased to receive your kind comments. Best wishes from us all.
★★★★★ 5/5
GoogleA five star review goes to Jonathan Penn and the staff of Jackson Stops. Our goal was to search for a plot of land and build our forever home. Jonathan was relentless in his task and although it took time he found us an absolute gem. Throughout the whole procedure his advice and support was invaluable, then when it came to selling our existing home his professionalism and marketing skills shone. A big thank you to Jonathan and the staff of Jackson Stops for what became a smooth and impressive journey through to building our new home.
Penny · 22 December 2025
Agent replied · 22 October 2026
Dear Penny, what an incredibly kind review. We take what we do very seriously but also have a huge passion for it. It was really lovely to work with you. Best wishes from us all, Jonathan in particular.
★★★★★ 5/5
GoogleJames Squirrell and Jonathan Penn were the agents for the sale of our Suffolk property. Their advice was always sensible and sound. The presentation of the property was very good and they handled the sale negotiations in a most satisfactory manner. A friend recommended them to us and we have no hesitation in recommending them to others
Garth · 22 June 2026
Agent replied · 22 October 2026
Dear Garth, many thanks for taking the time to leave us such a glowing 5 star review! Best wishes from us all, James and Jonathan in particular, at Jackson-Stops Ipswich.
★★★★★ 5/5
GoogleThank you to Sarah and the team for the outstanding customer service. Sarah was incredibly helpful and knowledge about the property we purchased and always kept us updated with progression of the transaction. A pleasure to deal with and a true asset to the Jackson Stops team.
Matthew · 22 August 2026
Agent replied · 22 October 2026
Thank you so much for your wonderful review. It’s lovely to hear that you received such a high level of service from Sarah throughout your purchase. We’re delighted she was able to keep you informed and make the process as smooth as possible. We wish you every happiness in your new home, from the whole team at Jackson-Stops Ipswich.
★★★★★ 5/5
GoogleJames Squirrell dealt with a difficult and protracted sale magnificently. He was proactive, chasing the purchasers their estate agent and solicitor but with tact and diplomacy so that relationships remained amicable and the sale eventually completed without any dramas. Liz and I wouldn't hesitate to recommend James and his team at the Ipswich office.
Roger · 22 June 2026
Agent replied · 22 October 2026
Dear Roger, thank you for taking the time to leave such a thoughtful review. Your kind words will mean a great deal to James and the wider team at our Ipswich office. Thank you for placing your trust in us, and for your recommendation. We wish you and Liz all the very best for the future.
★★★★★ 5/5
GoogleRob Swiney from Jackson-Stops was the seller’s agent for the home I purchased, and he made the experience incredibly smooth for me as a first‑time UK buyer. Rob was always quick to respond, easy to reach by phone or message, and patient in answering every question I had. He was professional, clear, and genuinely helpful throughout the process. I would recommend Jackson-Stops!
Brian · 22 April 2026
Agent replied · 22 October 2026
Dear Brian, we’re delighted to hear that Rob was able to make your first UK home purchase such a positive experience. Your recommendation means a great deal to us, and we wish you every happiness in your new home. If there’s ever anything more we can assist with, please don’t hesitate to get in touch. Best wishes from us all at Jackson-Stops Ipswich.
★★★★★ 5/5
GoogleWorking with James Squirrell was an absolute pleasure. He was incredibly accommodating, supportive, and proactive throughout our entire house sale. Even when we faced several setbacks, James never gave up, he stayed positive, persistent, and always one step ahead. We couldn’t have asked for a better agent.
Lucy · 22 July 2026
Agent replied · 22 October 2026
Thank you so much for your wonderful review, Lucy. We're delighted to hear that James' positivity, persistence and proactive approach helped guide your sale through. We'll be sure to pass on your kind words to him. Wishing you all the very best from the whole team here at Jackson-Stops Ipswich.
★★★★★ 5/5
GoogleRarely one to post reviews but recent sale of in-laws house demonstrated how a good agent can work to resolve problems and help manage the invariable stress of moving elderly relatives. Many thanks to Jonathan Penn who undoubtedly got our sale "over the line" despite day of completion failures and a very difficult chain throughout the sale process
Tim · 22 April 2026
Agent replied · 22 October 2026
Dear Tim, thank you for taking the time to write us a review. It's heartwarming to hear how Jonathan took the stress out of the sale and we wish you and your family all the best for the future.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐ Fantastic Estate Agents, Highly Recommend!
A brilliant team at Jackson-Stops Ipswich! Sarah, Jonathan, James and Tim are all fantastic to deal with. They’re professional, friendly, knowledgeable and genuinely passionate about what they do.
Their attention to detail, communication and commitment to delivering the best possible service really set them apart. It’s always a pleasure working with a team that takes such pride in their work.
If you’re looking for an estate agency that combines local expertise with a personal approach, I couldn’t recommend Jackson-Stops Ipswich highly enough!
William · 17 October 2026
Agent replied · 22 October 2026
Thank you so much for your wonderful review and kind words about Sarah, Jonathan, James and Tim. It’s lovely to hear that their professionalism, local knowledge and commitment to providing a personal service have made such a positive impression. The team takes great pride in what they do, so your feedback really does mean a lot. Thank you again from the Jackson-Stops Ipswich Team.
★★★★★ 5/5
GoogleI’ve just completed a purchase on a Grade II* property, which was a complicated purchase, but Rob Swiney was absolutely fantastic. Very communicative, calm, pragmatic and backed up by a strong knowledge of the process and quirks involved, which was very reassuring. Would highly recommend to anyone in the area buying a listed house!
Charlie · 22 April 2026
Agent replied · 22 October 2026
Dear Charlie, thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you felt supported and reassured throughout the process. We wish you all the very best in your new Grade II* home, and please don’t hesitate to get in touch if you need anything in the future.
★★★★★ 5/5
GoogleWe dealt with Rob on a purchase and couldn't have wished for a better agent to work with. Communication was top notch and very pro-active. Highly recommended!
Gary · 15 October 2026
Agent replied · 22 October 2026
Thank you so much for your kind words and recommendation. We’re pleased to hear that Rob’s proactive approach and excellent communication helped make your purchase such a positive experience. We’ll be sure to pass your lovely feedback on to him.
Best wishes,
The Jackson-Stops Ipswich Team
★★★★★ 5/5
GoogleThank you to Rob at the Ipswich office for a first class service in finding our new family home - excellent communication, always on the ball and a pleasure to work with.
Andrew · 22 August 2026
Agent replied · 22 October 2026
Dear Andrew, thank you for singing Rob's praises. It's been a pleasure working together and we wish you the very best in your new home. Best wishes from all the team at the Jackson-Stops Ipswich branch.
★★★★★ 5/5
GoogleA fantastic buyer experience from start to finish. Everything from our first conversation with Juliet about what we were looking for, to her finding us the perfect property, to James ensuring a seamless buying process and securing us our dream home. Everyone at Jackson Stops were responsive, professional and top of their game. Nothing was too much trouble, and we felt supported and in safe hands the whole way through. We couldn’t recommend this agency more highly.
Becky · 22 August 2026
Agent replied · 22 October 2026
Thank you so much, Becky, for your wonderful review. We’re delighted to hear that Juliet and James made your journey to finding and buying your dream home such a positive experience. It’s fantastic to know that you felt supported and in safe hands throughout the process. We really appreciate your kind words and recommendation, and wish you all the very best in your new home!
★★★★★ 5/5
GoogleWe cannot speak more highly of our experience with Rob Swiney
at Jackson Stops Ipswich. He kept us up to date at all times even when he was on holiday, nothing was too much trouble for him. His communication skills are outstanding and during a very difficult and trying time for us provided support and genuine care. We had a positive outcome and he helped us to achieve our goal.
Jan · 1 October 2026
Agent replied · 22 October 2026
Thank you so much, Jan, for your kind words. We’re delighted to hear that Rob’s communication, care and support made such a difference during what was clearly a difficult time, and that he helped you achieve such a positive outcome. We’ll be sure to share your lovely feedback with Rob.
★★★★★ 5/5
GoogleThanks to Rob for being responsive and dealing so efficiently with all our queries relating to our house purchase. Rob helped make the process much easier.
G · 22 August 2026
Agent replied · 22 October 2026
Thank you so much for your kind words. We're delighted to hear that Rob was so responsive and efficient in dealing with your queries and helped make the purchase process much easier for you!
★★★★★ 5/5
GoogleI just had the experience of both buying and selling a house with Jackson-Stops. I worked with James Squirrell and Jonathan Penn and have been impressed with both. Communication was excellent, very professional service. They got the job done even in this difficult market. Thoroughly recommend.
Philip · 22 March 2026
Agent replied · 22 October 2026
Dear Philip, we appreciate your feedback, highlighting our teamwork and professionalism. It's been a pleasure working together. Best wishes from us all at Jackson-Stops Ipswich.
★★★★★ 5/5
GoogleRob was very responsive and wonderful to work with. Would highly recommend for buying and selling.
Tameri · 1 October 2026
Agent replied · 22 October 2026
Dear Tameri, thank you so much for your lovely review and recommendation! It’s wonderful to hear that Rob made the experience such a positive one. Best wishes from us all at Jackson-Stops Ipswich.
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