Trusted Agent profile · Ipswich, Suffolk
★★★★★
1,119 reviews across 3 platforms
Electric House Lloyds Avenue, Ipswich, Suffolk, IP1 3HT
Part of haart, see every office.
haart's office in Ipswich, Suffolk, at Electric House Lloyds Avenue, is rated 4.8 out of 5 across 1,119 reviews on three platforms, including 1,002 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
1,002
Reviews on Google
This office
112
Reviews on Facebook
This office
5
Reviews on View Agents
This office
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
5/5
GoogleFriendly, Fast & Efficient. My initial email enquirey was responded to with a phone call a few minutes later. The property was viewed & photographed the same day, and on Rightmove the following morning. The new tenant moved in a week later! You cannot ask for more! Well done Lara & her team.
1/5
FacebookIt could be truly impartial and not put profit over people. Poor service all round from a poor company.
Well your staff are ambassadors to your service and when I asked for the complaints process and simple questions about redress I have been ignored as you act on behalf of the landlord. Not the tenant. You are not a good company to be a tenant under as you manipulate stuff to protect your business interests.
5/5
GoogleMet Hayley a lovely young lady very helpful a pleasure to be shown around by her . Xx
Dear Jeanette Alexander, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleBig thank you for Hayley and Neil. Very professional and well organised. Good luck for both of them!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI just had to leave a review for Tyron Shelley! A complete breath of fresh air. When talking on the phone he was happy and enthusiastic, nice to have a bit of a laugh when dealing with issues but still have someone who knows what they're talking about.
5/5
GoogleVery satisfied with the service received during the process of selling my property. Well done Team Haart.
F1ten1, we are so happy to read such a great review about haart Ipswich! Was there any individuals you were particularly impressed with? Thanks haart
5/5
GoogleVery good service from all staff, Terrell nice agent to deal.
Hi Paulo, thank you for your kind words, Lara Stevens - Ipswich Lettings
5/5
FacebookThey are very customer friendly and listen customer concerns and try to provide the best customer experience.
Jaydev Giri, your wonderful feedback and rating mean a lot to us - Many thanks
5/5
FacebookTyron and Connor are The best agents, they are ready to help you in any matters
Simion Gabriel, we're happy you found our staff to be so supportive during your experience here at haart Ipswich (Lettings).
5/5
GoogleHaart were always available to answer queries. Very friendly and we sold quickly, so very happy.
Dear Matthew Calver, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope you have settled into your new home :) George
5/5
GoogleAppreciated swift and friendly contact and help from Gwen and Georgina.
Hi Jessica, Thank you for your kind words, Laura Carter PM Ipswich
5/5
GoogleGreat people to deal with in the lettings and sales
Hi Wayne, Thanks for the feedback :-) Lara
5/5
FacebookConnor helped me very much for a lot of a stuff. The best agency in Ipswich.
Dear Leu Mishtaku, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
5/5
Facebooki cannot say enough of the brilliant service! with the pressure on the same day, it was handled best by one of your agents, Terrell Denton. I would recommend the agency for mediating the tenant and landlords indifferences. Thank you! my special recommendation for Terell. xx
5/5
GoogleThe team were extremely helpful and kept me updated throughout. I would use them again.
Craig Bennett, thank you for taking the time to leave us feedback. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ipswich estate agents
5/5
GoogleWent to look at a house for rent..staff helpful..but rented private property in the end.
Dear Chris Tyson, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
5/5
GoogleDealt with both Hayley and Corinne so far and both been lovely and helpful
Natasha Middleditch, reviews like this give us motivation and help us ensure we provide high-quality care.
5/5
GoogleI was interacting mainly with Terrell - I must agreed that he has been a really good listener apart from being a very professional & friendly at the same time while understanding my need. I wish him all the success in his career. Thank you.
5/5
GoogleTerrell Denton recently helped me find a lovely flat in Ipswich. He always made me feel comfortable, he was helpful, he had a personality, offered suggestions on what it would be like to live in this place. I think he's a great representation for Haart.
5/5
FacebookHannah, Connor and Lara all helped let out a property for me. Excellent service throughout
Andrew Singh'S Lovlee, your wonderful feedback and rating mean a lot to us.
5/5
FacebookGreat service from Terrell Denton very professional and friendly. Definitely Recommend 5 star
Hi Mauro Ramalho, we are very happy to have provided you with such a positive experience!
5/5
GoogleHad a good service form Jake Richardson. Thanks!
Hi Elle, great to hear you are happy with the service, Lara Stevens - Ipswich Lettings
5/5
GoogleMy experience with renting my first property has been stressful but Terrell at Haart has been fab, whatever I needed Terrell provided it and honestly couldn't have chosen a better business to use. Definitely recommend and will use haarts I'm sure in the future
5/5
GoogleJake Richardson helped me out, thank you!
Hi Ben, great to hear you are happy with the service, Lara Stevens - Ipswich Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Ipswich won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
