Trusted Agent profile · Inverness

Strutt and Parker Inverness reviews

4.4

★★★★★ Great

491 reviews across 2 platforms

Perth Suite, Castle House, Fairways Business Park, Inverness, IV2 6AA

Strutt and Parker's office in Inverness, at Perth Suite, is rated 4.4 out of 5 across 491 reviews on two platforms, including 51 Google reviews rated 4.8.

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4.8 / 5

51

Reviews on Google

This office

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440

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Inverness office, from every platform, shown as written. First names only.

5/5

Google

Excellent service from start to finish. Louise, Suzanne & Kerry were extremely efficient, prompt and professional throughout the whole process of selling our house. Communication was very good with regular updates and quick responses to any questions my husband or I had. Highly recommend.

Jennifer · 10 September 2026

Agent replied · 10 October 2026

Thank you, Jennifer, for your wonderful review! We're thrilled to hear that Louise, Suzanne, and Kerry provided you with excellent service and reliable communication throughout the selling process. Your recommendation means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Andrew Ligertwood from Strutt & Parker was incredible.

From the first time we met Andrew we felt confident he was the person to take our home to market. He understood us, how much a home we had built and lived in for 30 years was a bittersweet move, however the time was right to down size. He definitely understood the market, we did have some hard conversations. However time PROVED he was absolutely correct. From start to finish everything was pretty easy, and to be honest we still cannot believe how easy. This was thanks to Andrew and all the Strutt & Parker Team in Edinburgh. Everything was explained carefully and clearly. We felt looked after and cared for. Always with the upmost professional care, respect and attention to detail. Our home was under offer in 3 weeks, with 3 very good offers. We sold and moved leaving our home with a lovely new family (so important to us) in about 3 months. Which in these times is incredible, Thank you Andrew and all the Team in the Edinburgh Office. Heather and Malcolm McLennan

Heather · 12 August 2026

5/5

Trustpilot

Aaron Turner at Strutt and Parker - excellent sales agent and negotiator

We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker! We selected Strutt and Parker because we liked the clear market insights and the realistic approach to marketing our house, offered by Aaron Turner at our initial meeting. Once selected Aaron Turner was directly responsible for acting on our sale, but he did so much more, working to coordinate agents and solicitors above and below us in the chain, as well as keeping communications open and frequent with our buyers even when things went temporarily wrong in the chain. Friendly, calm, sensible, frequent and reliable communication from Aaron, what more could be desired?

Tim · 2 June 2026

5/5

Trustpilot

Flawless Sale

We were delighted with the service we received from Sarah Cull at Strutt & Parker. Selling a higher-value property in the Salisbury area can be challenging, given the smaller pool of buyers at this level, but she handled the process with top professionalism and insight. She managed all viewings thoughtfully and provided clear, well-judged advice throughout. When we adjusted the asking price, she made excellent use of her carefully maintained contact list, which helped generate renewed interest at exactly the right moment. Sarah is highly personable and a genuinely good listener, having taken the time to understand our situation and priorities, Her perspective, built on over twenty years experience, was evident at every stage of the sale process and gave us great confidence in her guidance. We were also touched by her kindness, when we had a difficult experience unrelated to the sale, she went out of her way to send a thoughtful gift, which really speaks to the level of care she brings to her work. We would not hesitate to recommend Sarah Cull and Strutt & Parker to anyone looking to sell a premium property. Terence & Barbara Herlihy

Mr · 31 May 2026

5/5

Trustpilot

Best estate agent we have dealt with

We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with. Although he was acting for the vendor, he invested more time and energy in keeping our purchase moving than our own estate agents did with our sales. He is calm, measured, experienced, and a great communicator. When my partner’s sale fell through and we had to pull out of the chain temporarily, Aaron was constructive and realistic about the steps needed to get things moving again quickly. Today we exchanged not only on our purchase, but also on the sales of both our properties, and Aaron has kept up momentum behind the scenes by proactively contacting all parties involved. Having experienced good, mediocre and poor estate agents in the past, Aaron, and by extension Strutt & Parker, stands out as the best we have dealt with.

Sally · 29 May 2026

5/5

Trustpilot

We are very grateful to Edward Church…

We are very grateful to Edward Church and Jane Layfield for their assistance in purchasing our new home. There were several tricky and unusual elements to the transaction, but Edward and Jane helped us navigate through these issues. I doubt we would have got the deal over the line in time if Edward and Jane weren't so proactive and helpful.

James · 9 October 2026

5/5

Trustpilot

From the very first day I met Ashley…

From the very first day I met Ashley Harwood from the Cirencester branch of Stutt & Parker I found that I could communicate with him, which in today’s world is not something to take for granted, he was the agent that was the closest in valuation to what the cottage archived, the price was not inflated, just realistic. Throughout the sale his support team did everything they needed to do to keep me up to date with any progress and fed back from the potential buyers, if I had another home to sell I would definitely take to Ashley and his team at Strutt & Parker.

Tracy · 20 May 2026

5/5

Trustpilot

Excellent level of service

I contacted Strutt & Parker's Lewes office on behalf of a client as we were in need of a third opinion on a property valuation. I dealt with Adrian Passingham who was incredibly helpful and acted quickly in providing our client with the information needed to make an informed decision on an offer. A big thank you to Adrian for such excellent service - F Jeffries

F · 21 August 2026

5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process. She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease. Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.

Kellie · 18 March 2026

5/5

Trustpilot

Exceptional estate agent and fantastic communication

We used two other estate agents at the beginning of selling our home, but eventually we turned to Strutt and Parker in Canterbury. Aaron Turner was exceptional throughout the process. He coordinated the sale and exchange professionally and calmly. I cannot recommend enough how good Strutt and Parker are.

Kirsty · 29 September 2026

5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

5/5

Trustpilot

Excellent service for 10+ years

Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!

Jordan · 8 October 2026

5/5

Trustpilot

Sam Bookman of the Notting Hill office of Strutt and Parker

I worked with Sam Bookman in the Notting Hill office recently and I highly commend Sam for not only his knowledge but for really listening to what I was looking for in a property. He curated the mountain of possible choices to the ones that suited me most. He is an utmost professional but also a kind, personable individual.

Sora · 22 May 2026

5/5

Trustpilot

David Law (Director and Head of…

David Law (Director and Head of Edinburgh Residential Agency) provided a very professional, helpful and informative level of service for a recent house sale. He went above and beyond in helping market the property and successfully conclude the sale. S&P were involved in the sale of the property many years ago, and the same level of professionalism was provided once again - which is why we chose them. Out of the “Big Three” estate agents, S&P are clearly one of the best! Why look elsewhere? Thank you David, the Team and the S&P network for delivering the successful sale of a unique property.

ADownie · 10 November 2025

5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025

5/5

Trustpilot

Professional, Supportive, and Efficient

I recently had the pleasure of working with Strutt & Parker estate agents on the sale of a property, and I cannot recommend them highly enough. In particular, Sarah Cull and George Nicholson were outstanding throughout the entire process. Their professionalism, helpfulness, and unwavering support made a real difference, and their communication was excellent from start to finish. They demonstrated exceptional knowledge of the Salisbury property market, which helped secure a buyer early on. They also handled negotiations with great skill, resolving any issues smoothly in the lead-up to the sale. If you're looking for a team that’s knowledgeable, responsive, and genuinely committed to getting the best outcome, Sarah and George at Strutt & Parker are the people to go to.

Darren · 16 October 2025

5/5

Trustpilot

A great service

A great service and experience working with the Canterbury Strutt & Parker team. Ed and Aaron gave a realistic valuation for the property and excellent advice in a tricky climate for selling. The ladies who showed the house on my behalf were also brilliant, getting to know about it to field viewers’ questions. My property quickly attracted purchasers and Ed worked alongside me as we negotiated an unusual timeframe for the sale and help to close the deal. Always available with advice, Ed also helped to smooth and progress the legal journey to completion. Overall a great experience and I felt I good hands throughout making a usually stressful transaction relatively plain sailing. Thank you to the whole team.

CGW · 7 October 2026

5/5

Trustpilot

Victoria was amazing with the purchase…

Victoria was amazing with the purchase of our dream house. Victoria responded immediailty with any questions we had no being put through to call centres. 100 % would recommend Strutt & Parker.

Tina · 5 October 2026

5/5

Trustpilot

I recently bought a property through Aaron..

I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides. His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything. I doubt we'd have got over the line without him. Thank you, Aaron

Sebastian · 5 October 2026

5/5

Trustpilot

We bought our rural property through…

We bought our rural property through Strutt & Parker with Ed Church being our superb agent. Having moved back to the UK from abroad, Ed’s experience and expertise helped us close the sale in fast order by providing excellent advice and recommendations for a structural engineer and solicitor. Ed continued to oversee the process to ensure that the projected completion date was met. I highly recommend Ed and his team for both buying and selling residential properties.

James · 9 October 2026

5/5

Google

Fabulous customer service from the whole team at Strutt & Parker Inverness throughout our recent house sale, particularly Kerry and Suzanne. The whole process was very professional, seamlessly executed and highly effective, resulting in lots of interest in our property and a quick sale for more than we had anticipated. Communication throughout was second to none, always clear, timely and responsive, with detailed information provided at just the right time. I can't recommend them highly enough for providing us with an excellent customer experience.

Lorna · 24 March 2024

Agent replied · 25 August 2024

Hi Lorna, thank you for your feedback. We are very proud of our Inverness team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Google

We highly recommend Strutt & Parker Inverness, who successfully helped sell our family home of 30+ years within 72 hours of listing by securing multiple all-cash / no-chain offers well above the asking price. Importantly, we were looking for the perfect next custodian and they nailed it. A heartfelt thank you to Kevin, Suzanne, and Kerry. We received superb service from a team that has uniquely worked together for 20+ years. They are so good that our buyer will be using them too!

Mark · 24 March 2024

Agent replied · 25 August 2024

Hi Mark, thank you for your review! We are so glad you had a great experience with our Inverness team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

1/5

Trustpilot

Truly terrible estate agents.

Truly terrible estate agents. For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job. The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either. Honestly, if I was selling through them I'd be incredibly unhappy. Truly awful company offering no service to buyers.

Laura · 11 August 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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