5/5
TrustpilotService was above and beyond
Service was above and beyond, and always there at the end of the phone
Agent replied · 17 June 2024
Thank you Joan for your 5 star review.Kind regardsMark SmithManaging Director
Trusted Agent profile · Ingleby Barwick
Smith and Friends Estate Agents Ingleby Barwick reviews
★★★★★
663 reviews across 2 platforms
Barwick Lodge Ingleby Way, Ingleby Barwick, TS17 0RH
Smith and Friends Estate Agents's office in Ingleby Barwick, at Barwick Lodge Ingleby Way, is rated 4.9 out of 5 across 663 reviews on two platforms, including 68 Google reviews rated 4.9.
Reviews
Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotQuick to reply to emails and help…
Quick to reply to emails and help organise and liase woth buyer of thr property.
Agent replied · 17 June 2024
Thank you Robbie for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotBest agency
Best agency, I rented from them, I bought my very first home from them. Excellent communication, lovely staff.
Agent replied · 17 June 2024
Thank you for your lovely comments and 5 star review. It is greatly appreciated by us all.Kind regards Mark SmithManaging Director
5/5
TrustpilotGreat service
Steffi from the Middlesbrough branch was fantastic. Chased solicitors for us, kept us in loop the whole time. She’s very friendly and a great asset to your team.
Agent replied · 17 June 2024
Thank you Jennifer for your 5 star review of Steffi and Middlesbrough. Best Wishes, Mark
5/5
TrustpilotActing as selling agent they were…
Acting as selling agent they were highly professional and timely with responses. I would certainly recommend.
Agent replied · 17 June 2024
Thank you Daniel for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
3/5
TrustpilotCommunication better but still not great
Communication is better but still not great Not enough staff
Agent replied · 17 June 2024
Thank you for your review and I look forward to meeting you in the New Year as per our email exchange.Kind regards Mark SmithManaging Director
5/5
TrustpilotFantastic team
Fantastic team - efficient, friendly, helpful.
Agent replied · 17 June 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotAmazing customer service
Friendly staff. Nothing is to much trouble. Would highly recommend
Agent replied · 17 June 2024
Thank you for your 5 star review Kim.Kind regardsMark SmithManaging Director
5/5
TrustpilotJoy in particular was fantastic!
Joy in particular was fantastic at the Darlington branch. She kept me informed throughout the process and was a pleasure to deal with.
Agent replied · 17 June 2024
Thank you Rachel for your review of Joy and our Darlington office. Kind regards, Mark
5/5
TrustpilotFrom start to finish I could not fault…
From start to finish I could not fault my experience with the darlington office, they were helpful, friendly and had great communication. Would recommend and use their services again.
Agent replied · 17 June 2024
Thank you Miss McDermot for your review of our Darlington office, the team will be happy to hear your kind comments. Best Wishes, Mark
5/5
GoogleJust Recently moved into a Rental Property, Suburb Service from start to finish Thanks.
Agent replied · 25 August 2024
Thank you Mark for your 5 star review. Kind regards Mark Smith Managing Director
5/5
TrustpilotVery helpful and were there throughout…
Very helpful and were there throughout the process of selling a house to answer questions and give advice.
Agent replied · 17 June 2024
Thank you Peter for your 5 star review of our Ingleby Barwick team, it is appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotBrilliant and professional service…
Efficient courteous and up to date with our sale. Always available for help and guidance throughout a somewhat difficult process. Would highly recommend the team at Stockton and Ingleby Barwick
Agent replied · 17 June 2024
Thank you for your review, our teams at Stockton & Ingleby Barwick will be happy to read your comments.Kind regardsMark
5/5
TrustpilotReally polite and helpful staff
Really polite and helpful staff - thank you all.
Agent replied · 17 June 2024
Thank you for your 5 star review,Kind regardsMark SmithManaging Director
5/5
TrustpilotThe whole experience from start to…
The whole experience from start to finish was fantastic. Joy and Michelle who we dealt with at the darlington branch were very helpful and communicated with me very efficiently
Agent replied · 17 June 2024
Thank you for your review Chris, Joy & Michelle will be delighted to read your comments, thank you for using our services.Kind regardsMark
5/5
TrustpilotGreat service and communication
Great service and communication at each stage of my house sale. My property sold in two weeks! Would definitely recommend.
5/5
TrustpilotOver All Brilliant service
Over All Brilliant service Well done All😁
Agent replied · 17 June 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
4/5
TrustpilotMaintained contact and always answered…
Maintained contact and always answered queries in a helpful and timely manner.
Agent replied · 17 June 2024
Thank you Mr Hall for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotFriendly service and very helpful ☺️
Agent replied · 17 June 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotHelpful and friendly
Agent replied · 17 June 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotReally great to work with very helpful…
Really great to work with very helpful and friendly. Five star service
Agent replied · 17 June 2024
Thank you James for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent Service
Great communication and friendliness throughout the whole process of selling my home! Would highly recommend.
Agent replied · 17 June 2024
Thank you Stephen for your review, it is greatly appreciated by us all.Kind regards Mark Smith Managing Director
5/5
TrustpilotFriendly service kept me upto date…
Friendly service kept me upto date regularly
Agent replied · 17 June 2024
Thank you for your 5 star review.Best WishesMark SmithManaging Director
3/5
TrustpilotNo updates on the sale
No updates on the sale, never once mentioned the chain when we accepted the offer.
Agent replied · 17 June 2024
Hi DavidThank you for your review. I am concerned to read your comments as that’s not the standard I would expect and I will look into your file tomorrow and contact you. Looking at the file notes there are plenty of conversations and emails that happened. Kind regards Mark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
