5/5
GoogleLesley & the team did a fantastic job selling our property. Well organised and professional throughout communication was excellent would highly recommend.
Trusted Agent profile · Ilkley, West Yorkshire
Dacre Son and Hartley Ilkley reviews
★★★★★
50 reviews across 2 platforms
1-5 The Grove, Ilkley, West Yorkshire, LS29 9HS
Part of Dacre Son and Hartley, see every office.
Dacre Son and Hartley's office in Ilkley, West Yorkshire, at 1-5 The Grove, is rated 4.2 out of 5 across 50 reviews on two platforms, including 36 Google reviews rated 4.6.
Reviews
Every review we hold for the Ilkley office, from every platform, shown as written. First names only.
Google5/5
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5/5
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1/5
FacebookI would never recommend this Company to let a property out. Emma Kerrywood Head of Lettings washes her hands of landlords with crooks which have gained access to landlords homes due to the poor referencing undertaken by Homelet, the company Dacre Son & Hartley use to reference tenants. Use at your peril.
Agent replied
We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your property was on a let only agreement with Dacres and the checks were done some time ago with problems arising after the initial tenancy period. Your tenant passed these necessary reference checks. As soon as we were made aware of your concerns regarding the tenant, we raised your complaint with Homelet who investigated and found no issues with the checks they had processed. Our Head of Residential Lettings and Property Management has been in regular contact with yourself and has twice arranged to meet with you to discuss your concerns. If you wish to meet and discuss this in person please do not hesitate to contact us.
1/5
FacebookWe began the process of purchasing a house in Yeadon and had a full building survey done. Unfortunately it flagged serious damp issues deep throughout the entire gable wall and basement. The sellers actually had numerous portable heaters plugged into the basement when he visited to try to dry out the walls. We shared the entire survey with Dacres at their request and weren't happy with the offer to review the price as the scale of work needed was massive. When we walked away the agent confirmed he was disappointed but could completely understand having looked at the survey results. Well low and behold it was shortly on the market for the same price. A couple of months later another sale fell through, undoubtedly after the buyers also paid hundreds for a survey this agency already held. The property has now sold for the original asking price, needing tens of thousands of pounds of building repair work, and this company deliberately concealed that information for profit. I don't know how their behaviour is legal. I'd strongly recommend paying the extra money for a full building survey if you're buying from here. Who knows what they're not telling you.
5/5
GoogleOur house was placed on the market and we had 8 views in 6 days with a further 2 wishing to come. We sold at Dacres valuation. Excellent service.
Agent replied
We are delighted that you took the time to leave this five star review for the team. Thank you and we wish you all the very best in your new home.
1/5
FacebookLet down by last minute effective cancellation of valuation due to Dacres double booking and not really given another option. Could not recommend.
Agent replied · 21 March 2026
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1/5
FacebookI used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.
5/5
GoogleVery helpful, professional and informative through the sale of our house.
Agent replied
Thank you for taking the time to leave this five star review!
5/5
FacebookQuick and relevant service, good at keeping us upto date with progress of selling our house. Would recommend
1/5
FacebookBad communication, false advertising.
1/5
FacebookBad communication, false advertising.
5/5
Facebooka friendly service and most helpful
1/5
GoogleNot professional,
Agent replied · 20 June 2024
We are very disappointed that you feel this way. We would welcome you to contact us in order to discuss further.
5/5
GoogleRating only, no written review.
1/5
GoogleWebsite is awful
Agent replied
We are sorry you feel that way. If you'd like to discuss your issue further please email marketing@dacres.co.uk and we'd be happy to talk!
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dacre Son and Hartley Ilkley
How many reviews does Dacre Son and Hartley Ilkley have?
Dacre Son and Hartley's Ilkley office has 50 reviews across two platforms: 36 on Google, 14 on Facebook (across the whole business).
What is Dacre Son and Hartley Ilkley's rating?
Dacre Son and Hartley Ilkley is rated 4.2 out of 5 across all 50 reviews, and 4.6 out of 5 on Google from 36 reviews.
Where is Dacre Son and Hartley's Ilkley office?
Dacre Son and Hartley Ilkley, 1-5 The Grove, Ilkley, West Yorkshire, LS29 9HS.
