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Whitegates Ilkeston reviews

4.3

★★★★★ Great

103 reviews across 3 platforms

7 Bath Street, Ilkeston DE7 8AH

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Whitegates's Ilkeston office at 7 Bath Street is rated 4.3 out of 5 across 103 reviews on three platforms, including 93 Google reviews rated 4.3. Checked 9 October 2026.

Google logo

4.3 / 5

93

Reviews on Google

This office

Facebook logo

3.5 / 5

8

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Whitegates Ilkeston

Whitegates Ilkeston has been trading for over 35 years and offer specialist advice in all sections of property sales and management. We offer a full traditional high street office and the latest online technology. If you're looking for an estate agent in Ilkeston, look no further! Ilkeston is a long established market town with excellent access to the M1 motorway network and commuter belt to both Nottingham and Derby with the recent addition of a train station in 2017. We have a market every Thursday and Saturday and the annual fair still runs every October through the town centre. There is a strong community feel to Ilkeston and there is a wide range of traditional and modern homes to suit most tastes and budgets. If you want to sell a property in Ilkeston, Whitegates can offer you: - a full sales service - professional marketing - floor plans - professional photography - accompanied viewings - marketing on Rightmove, Zoopla and various other national websites. We can also help if you are looking for a property to rent in Ilkeston. Our lettings service include tenant find only and full management services. We would be happy to discuss your individual needs, so contact us today and tell us how Whitegates can get you moving.

Reviews

Every review we hold for the Ilkeston office, from every platform, shown as written. First names only.

5/5

Google

From booking a valuation to completion the staff at Whitegates Ilkeston have been brilliant. Professional, courteous and always helpful. Thanks to Carl, Tom and Carol for making the process for selling our late father's house as easy as possible.

Mandy · 20 March 2020

5/5

Facebook

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Certified · 8 October 2022

5/5

Google

Whitegates were absolutely amazing during the sale of my house. Carl initially came to the property and prepared superb details and pictures and lots of viewings soon happened. We sold for the asking price and Carol and Dawn were brilliant …

Phil · 20 March 2018

1/5

Google

Asked Whitegates for a valuation on my property. Took all my details and told them my current tenant would arrange date and time. After agreeing a time they then cancelled. I phoned the office and they denied making the original appointment and said I could rearrange. Total wasters. Too much easy business. No wonder estate agents are one of the most disliked to deal with.

Thomas · 22 April 2023

5/5

Google

Fair pricing and they've done everything we've needed of them in record time. Aimee is a legend.

Liam · 20 March 2023

5/5

Google

Recently sold a property through the Ilkeston branch and would highly recommend them. All aspects of their service was conducted professionally and Tom and the team kept me fully informed at all times.

Brian · 19 December 2020

5/5

Google

Would highly recommend WhiteGates, sold my grandads house with them. We mainly spoke to Carol and Tom who always rang with updates. Fair pricing for the service you receive. Would use again in the future.

Ebonyjade · 27 March 2020

5/5

Google

Would highly recommend WhiteGates, sold my grandads house with them. We mainly spoke to Carol and Tom who always rang with updates. Fair pricing for the service you receive. Would use again in the future.

Ebonyjade · 20 March 2020

4/5

Google

Myself and my partner recently brought a house through whitegates and they were great they were very helpful and professional. they were patient with a difficult vendor on occasion who was reluctant to move and we were pushing to move in they were also great in moving things along when they were taking taking to long. tom was great with my multiple phone calls having to ask them to move things along with the vendor. they also were very good on moving day making sure that everything was done fairly.

Leah · 12 May 2020

4/5

Google

Myself and my partner recently brought a house through whitegates and they were great they were very helpful and professional. they were patient with a difficult vendor on occasion who was reluctant to move and we were pushing to move in they were also great in moving things along when they were taking taking to long. tom was great with my multiple phone calls having to ask them to move things along with the vendor. they also were very good on moving day making sure that everything was done fairly.

Leah · 6 May 2020

5/5

Google

We've recently purchased a house through Whitegates Ilkeston. Theses guys are very accommodating, they fitted us in for a house viewing at short notice and at a time that suited us. They were great at keeping us up to date with latest information regarding our house purchase. We can't fault them at all. Highly recommend them for buying/selling property despite this estate agents main focus being lettings.

Matt · 20 March 2022

5/5

Google

I have felt compelled to put pen to paper to show my appreciation to Dawn at Whitegates, and her team. From the beginning to the end of what became a very difficult house sale. It tested everyones ability to change quickly and address the different situations that popped up along the way. Throughout this particular sale a high professionalism was shown at each challenge. I would like to give a huge thank you for steering us to a successful conclusion.

Roy · 20 March 2017

1/5

Google

The worst agency I've ever contacted to ask about renting a house, in addition to AN AGENCY simply not doing the most important thing which is answering the phone, I've never seen such rude people in my life, serving and mistreating customers...

Talita · 7 March 2024

2/5

Google

DO NOT USE THIS COMPANY. Estate agents are pretty incompetent companies anyway, but Whitegates are on a totally different level! My father used them as the letting agent to rent out his property for 4 years while he moved abroad. Despite advertising they will ensure your property is returned in the same condition it was left in, this is a total lie we returned to a house that had been totally neglected! They dont ensure the tennants are doing basic things such as maintaining a good standard of cleanliness, they dont guarantee the rent if the tennant doesnt pay and they never get back to you or do anything they promise! Essentially you pay them to write a couple of reports every 6 months or so, although these reports are pretty useless they cant even ensure you hold the security deposit if damage has occurred!

Jonathan · 21 March 2014

5/5

Google

A great experience. Aimee led the sale of my Dad’s house and nothing was too much trouble for her. She was amazing at taking the pressure away and handled it all so professionally. I would definitely recommend Whitegates.

Joanne · 7 March 2024

5/5

Facebook

Rented a few properties through Whitegates, never had any problems. We dealt with Julia last time who couldn’t help us enough!! Highly recommended!

Francesca · 8 January 2020

1/5

Google

Booked a valuation online, recieved an email confirming the valuation. Nobody turned up, i called and apparently the online booking tool doesnt even connect to the Whitegates diary so they knew nothing about it and couldnt send anyone else out on the day which we needed. Didnt fill me with confidence for them to sell my property, would the potential viewing enquiries go through to Whitegates....

Rachel · 20 March 2020

1/5

Google

Not even worth the one star. Very unprofessional, called 1 minute after the viewing time to say there had been 'emergency' knowing the rental market is tough at the moment I opted to wait, 50 minutes later, didn't even have the keys the property, but did have the ones for a family member's back gate, helpful. Avoid if you value your time

Claire · 20 March 2021

5/5

Google

I’ve recently rented my house through Whitegates. Nothing was too much trouble. Thanks Julia 👍🏻 …

Charlie · 20 March 2020

4/5

Google

I viewed a house advertised for sale by Whitegates and the staff were very professional in their handling of the viewing and the sale. They asked for what they needed in a clear and transparent manner and always responded very quickly. They also answered any questions I had in a very good turnaround timescale.

Marilyn · 20 March 2022

5/5

Google

I’ve recently rented my house through Whitegates. Nothing was too much trouble. Thanks Julia 👍🏻

Sharky · 19 March 2020

2/5

Google

Not impressed with the way the sale was handled needed to be more focused on the vendors requirements rather than the buyers needs.

Jim · 7 March 2024

5/5

Google

As a purchaser, I found Aimee very helpful. If I needed an estate agent in Ilkeston, I would certainly consider Whitegates.

Steven · 7 March 2024

5/5

Google

Fantastic service. Aimee who dealt with my query was very professional and efficient. She explained the costs and process of having my house valued in detail and what I would need to do to put my house on the market. Would highly recommend.

Jodie · 27 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Whitegates Ilkeston

How many reviews does Whitegates Ilkeston have?

Whitegates's Ilkeston office has 103 reviews across three platforms: 93 on Google, 8 on Facebook, 2 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Whitegates Ilkeston's rating?

Whitegates Ilkeston is rated 4.3 out of 5 across all 103 reviews, and 4.3 out of 5 on Google from 93 reviews, checked 9 October 2026.

Where is Whitegates's Ilkeston office?

Whitegates Ilkeston, 7 Bath Street, Ilkeston DE7 8AH.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.