Every review we hold for the Ilfracombe office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI rang to enquire about a property…
I rang to enquire about a property that's up for rent, I was asked to complete an online form which asked for our credit scores to be uploaded. I have been unable to do this on my phone. So i rang one office for details who advised I can get a hard copy of the registration form and they will post one off. I rang another office that was actually advertising the property. All letting agents were out. I asked for a call back.. Nothing, still no form to complete. I have never been asked for credit score by any other agency in order to register. Although the property is just what we want. It makes me wary of using this letting agency, i shall not be ringing them again. if they cannot answer an email within the 24 hours they promise what else will they not do.
Julie · 17 August 2023
Agent replied · 5 October 2026
Thank you for sharing your thoughts. Although your review was left some time ago, we’re sorry to hear that your experience fell short of expectations. If you feel it would be appropriate, please get in touch with us directly we’d appreciate the chance to discuss your experience in more detail.
Kind regards,
The Webbers Team
★★★★★ 1/5
TrustpilotReally unprofessional
Really unprofessional, agents are very rude, both in person and on the telephone, we rent privately with a different agent, they are selling the property we are in. If we don't agree with us turning down a viewing time, they contact the landlord who contacts our managing agent who calls us to pressure us to take the viewing. Its childish and really annoys me. I have mobility issues and it takes around 3 days to clean ready for a viewing, having explained this they still act like children.
Not · 4 July 2023
Agent replied · 5 October 2026
Thank you for leaving your feedback. Although your review was posted a little while ago, we value all feedback as it helps us to improve and ensure our clients receive the best possible support.
If you feel it would be appropriate, please do get in touch with us directly so we can discuss your experience further.
Kind regards,
The Webbers Team
★★★★★ 5/5
GoogleExtremely efficient , professional service . All staff members very friendly and very pleasant and efficient to liaise with . Highly recommended.
Julie · 20 November 2025
Agent replied · 20 March 2026
Thank you so much for your lovely review.
We’re delighted to hear that you found our service professional, efficient, and friendly throughout. It’s always our aim to make every step of the process as smooth and positive as possible, and your recommendation means a great deal to us.
All the best,
Henry and The Webbers Ilfracombe Team
★★★★★ 5/5
TrustpilotNine months on from letting our…
Nine months on from letting our property with Webbers, very happy with all interactions with staff. Looking forward to continuing excellent results!
Mrs · 12 November 2025
Agent replied · 11 May 2026
Thank you so much for your kind words and continued trust in Webbers. We're delighted to hear that nine months on, you're still very happy with the service provided by our dedicated lettings team here in Barnstaple. At Webbers, we pride ourselves on delivering a professional, friendly and knowledgeable approach to property management.
Warm regards,
The Webbers Lettings Team
★★★★★ 5/5
GoogleLee and Roz were really helpful - the marketing was excellent and they got viewings in very quickly.
Anita · 20 March 2024
Agent replied · 20 March 2026
Thank you, Anita, for your kind 5-star review. We’re so pleased to hear that Lee and Roz were so helpful and that you were impressed with the marketing of your property. At Webbers Estate Agents in Ilfracombe, we pride ourselves on … More
★★★★★ 5/5
TrustpilotSold my property with Webbers Bideford
Sold my property with Webbers Bideford. They couldn't have been more helpful and they are thoroughly professional. Highly recommended.
Russel · 16 July 2026
★★★★★ 2/5
TrustpilotWebbers Ilfracombe Very poor service…
Webbers Ilfracombe Very poor service and consistent lack of communication.
Despite contacting and complaining about lack of feedback, nothing really improved.
Very impersonal service all round, numerous names contact you and you never know who is dealing with your sale.
Lack of communication and advice on possible changes, price, decor etc
One to avoid
GR · 10 August 2024
Agent replied · 5 October 2026
Thank you for taking the time to share your feedback. Although your review was left a little while ago, we’re still very sorry to hear that your experience did not meet your expectations.
Please do get in touch with our office and ask to speak with the Branch Manager, who will be happy to assist you personally.
Kind regards,
Webbers
★★★★★ 5/5
GoogleI would like to thank the full team at Webbers for their exceptional service, from initial sales consultation to exchange. Thank you
Sara · 20 September 2025
Agent replied · 20 March 2026
Thank you for your kind five-star review. We’re so pleased to hear you found the service from our Webbers Ilfracombe estate agents team exceptional, from the very first sales consultation right through to exchange. Delivering support and clear communication at every stage is exactly what we aim for.
We’d be delighted to help again in the future with any property sales or purchases in Ilfracombe and across North Devon.
Best regards,
The Webbers Ilfracombe Team, Trusted Estate Agents in Ilfracombe
★★★★★ 5/5
TrustpilotThank you
I can’t fault Webbers, everyone we dealt with were very helpful.
Thank you all.
Karen · 1 December 2025
Agent replied · 11 May 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our team helpful throughout your journey.
At Webbers Estate Agents, we pride ourselves on delivering exceptional customer service and expert local property knowledge across North Devon, Somerset and Cornwall.
If you ever need assistance with buying, selling, letting or renting in the future, we’re here to help. Visit webbers.co.uk to explore the latest properties and discover why so many clients trust us with their move.
★★★★★ 5/5
GoogleExcellent experience buying a house with these guys. All went smoothly.
Markus · 20 March 2024
Agent replied · 20 March 2026
Thank you, Markus, for your kind 5-star review. We’re so pleased to hear you had such an excellent experience buying your home with Webbers Estate Agents in Ilfracombe and that everything went smoothly for you. Helping clients move with … More
★★★★★ 5/5
TrustpilotWe sold through Webbers in Bideford and…
We sold through Webbers in Bideford and cannot fault the service. Outstanding from start to finish.
Md · 20 October 2025
Agent replied · 11 May 2026
Thank you for your wonderful review and for choosing Webbers Estate Agents in Bideford to handle your property sale. We’re delighted to hear that you found our service outstanding from start to finish and that your experience with our team was so positive.
Your feedback means a great deal to everyone here.
Best wishes,
Jason and The Webbers Bideford Team
★★★★★ 5/5
GoogleI just wanted to say a big thank you to you both, but especially to Brendan for his patience and tireless efforts to get our sale over the line. I’m sure you would agree that residential property sales are rarely a smooth and easy task and …
P · 8 October 2024
Agent replied · 24 October 2024
Thank you for your heartfelt message. We are delighted to hear that Brendan’s patience and tireless efforts made a significant difference in your property sale. We understand that residential property sales can be challenging, and we are … More
★★★★★ 1/5
TrustpilotRogue estate agents- despicable vendors
Beware if you intend buying through Webbers. They seem quite happy to let the Vendor get you all the way through searches and surveys and then allow the vendor to pull out only to let them re-introduce the property at an increased value a month or two later - leaving you picking up all the expenses. Oh! and if you challenge them it’s always the vendors choice/responsibility!!!! They don’t seem to mind picking up the extra fee though.
Cheryl · 29 May 2022
Agent replied · 5 October 2026
Thank you for your comments. Although your review was left some time ago, we would welcome the opportunity to discuss this further if you feel it would be appropriate.
Kind regards,
The Webbers Team
★★★★★ 5/5
TrustpilotI’d like to thank Sarah in lettings in…
I’d like to thank Sarah in lettings in the minehead office for for her world class customer service and a pleasure she was a pleasure to speak to , a real asset to your company
Chris · 28 June 2021
Agent replied · 5 October 2026
Although your review was left a little while ago, we still wanted to thank you for your lovely feedback. We’re so pleased to hear that Sarah in our Minehead lettings team provided such exceptional service and made your experience so positive.
She’s a real asset to our team, and your kind words will mean a great deal to her. On behalf of Kevin, Sarah and everyone at Webbers Minehead, thank you again for sharing your experience.
Warm regards,
The Webbers Minehead Team
★★★★★ 5/5
TrustpilotAble to approach agent
Able to approach agent, flexibility for viewing, no complaints from me.., would use again for resale or let.z
David · 28 May 2026
★★★★★ 5/5
TrustpilotWould highly recommend with no…
Would highly recommend with no hesitation.
Claire · 17 December 2025
Agent replied · 26 December 2025
Thank you so much for your fantastic recommendation! We’re delighted you had such a positive experience with Webbers Estate Agents Wellington. Our team prides itself on delivering friendly, professional service and local expertise across Somerset property sales, so it’s wonderful to know we met your expectations.
If you ever need advice on selling your home in Wellington or are looking for houses for sale in the area, we’d love to help again. Your recommendation means the world to us!
Best wishes,
Tim Bennett
Local Director, Webbers Wellington
★★★★★ 1/5
TrustpilotThe Webbers Bideford (Avoid)
Please be careful when you using Webbers Letting agency in Bideford.
We were very good tenants for nearly 2 years and when we moved out, the Manager from this branch threatened us with court cases and legal battles to retain full costs for decoration of a property that had fair, wear and tear over the years. We brought up several notifications warning of damp pillars on the roof, leaked bath through the floors and carpets which were outdated. This is the tip of the iceberg.
We suggested to meet half way in terms of costs, but he wouldn't have it and threatened again with legal proceedings. We were left in a corner requiring our deposit back, as we had just had twin girls so the deposit was urgently required to purchase equipment for our babies.
His emails we received from him were devastating and shocking to say the least and felt cornered to pay the full sum of money. I have never experienced such forcefulness and there was no integrity with this situation. Please do avoid and be careful.
Charlie · 8 November 2021
Agent replied · 5 October 2026
Thank you for your comments. Although your review was left some time ago, we truly value all feedback and would welcome the opportunity to discuss this further if you feel it would be appropriate.
Kind regards,
The Webbers Team
★★★★★ 5/5
GoogleWe found Webbers to have provided a professional comprehensive portfolio and video. As a result the property attracted considerable interest and a sale was quickly secured at the asking price.
Ann · 20 March 2025
Agent replied · 20 March 2026
Thank you, Ann, for your wonderful 5-star review. We’re delighted you were so pleased with the professional portfolio and video prepared by our team at Webbers Estate Agents in Ilfracombe. It’s fantastic to know the marketing attracted … More
★★★★★ 1/5
TrustpilotBe very very careful when reading your…
Be very very careful when reading your contract, especially the tie in period. Very poor service and consistant lack of communication. When you cancel the contract you are awarded a letter containing a very extensive list of names they had introduced to the property. It seems their sales tactic is to get other agents to sell the property for them.
Shaun · 18 October 2023
Agent replied · 5 October 2026
Thank you for sharing your feedback. Although your review was left a little while ago, we’re sorry to hear that your experience did not meet your expectations. If you feel it would be appropriate, please do get in touch with us directly so we can look into your concerns in more detail.
Kind regards,
The Webbers Team
★★★★★ 5/5
GoogleGreat experience from start to finish. Always happy to help and get issues fixed as quickly as possible
Clare · 20 July 2025
Agent replied · 20 March 2026
Thank you, Clare, for your wonderful review. We’re delighted to hear that your experience with Webbers Estate Agents Ilfracombe was positive from start to finish. Providing friendly, helpful, and responsive service is always our priority, … More
★★★★★ 5/5
TrustpilotVery happy with the service
Veronika · 15 July 2026
★★★★★ 5/5
GoogleRented a property through Webbers and I must say that their level of service is fantastic. I’ve dealt with a number of estate agents in the past and it must be noted, that the staff here are very knowledgeable in all aspects of property rental and the local area. Their communication was also second to none, keeping me updated at all times. If you’re looking to rent or buy a property in North Devon, I would strongly advise you have a look at Webbers...
Jamie · 1 September 2020
Agent replied · 1 September 2026
Thank you, Jamie, for your fantastic 5-star review. We’re delighted to hear that your experience renting through Webbers Estate Agents was so positive and that our team’s knowledge of both property rentals and the North Devon area stood out. Clear communication and keeping clients updated are at the heart of what we do, so it’s great to know this made such a difference for you.
Even though some time has passed since your feedback, we truly appreciate your strong recommendation and are so pleased we could provide the level of service you described.
Best wishes,
The Webbers Team
★★★★★ 1/5
TrustpilotDo not trust this Company
Do not trust this Company. They falsely describe property, in terms of its age and the specific conditions of sale, and when you get their agreement to the fact that they are doing so; they say they are going to change the wording in their marketing brochure - amd one assumes online also ... but they never do! Very underhand practices!!
Annoyed · 11 April 2023
Agent replied · 5 October 2026
Thank you for your comments, although your review was left some time ago, we would welcome the opportunity to discuss this further if you feel it would be appropriate.
Kind regards,
The Webbers Team
★★★★★ 5/5
GoogleLee @ caroline have been amazing throughout the whole process for the sale of our property.
Lee has kept in constant contact with us during the whole process and has kept us full of confidence right up to the exchange & completion of the sale
Trish · 20 March 2024
Agent replied · 20 March 2026
Thank you so much, Trish, for your wonderful 5-star review. We’re delighted to hear how well Lee and Caroline supported you throughout the sale of your property. Their regular communication and guidance are exactly what we aim to deliver … More
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