5/5
GoogleThis was my first time buying a house and I really didn't have a clue of the process! Andy was such a big help and supportive through the entire time. I wouldn't hesitate in recommending such a friendly and efficient company!
Trusted Agent profile · Ilfracombe
Douglas and Dean Ilfracombe reviews
★★★★★
80 reviews across 2 platforms
3 Church Street, Ilfracombe, EX34 8HA
Douglas and Dean's office in Ilfracombe, at 3 Church Street, is rated 5.0 out of 5 across 80 reviews on two platforms, including 71 Google reviews rated 4.9.
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Reviews
Every review we hold for the Ilfracombe office, from every platform, shown as written. First names only.
Google5/5
GoogleDouglas and Dean, were a really excellent choice of mine. Communication was fabulous throughout. Everyone was friendly and down to earth. I wouldn't hesitate to recommend them.
Agent replied · 26 May 2025
Thank you for the lovely review Sandra. Glad we found you great buyers who will make this their family home.
5/5
GoogleWe fell in love with a property being let through Douglas & Dean, Nicola was so quick to make sure we could view the property as soon as possible and get our applications in to have the best chance at getting the property! We’ve been so pleased with Nicola’s communication & it’s been a pleasure going through this with her! Definitely recommend!PositiveResponsiveness, Professionalism
5/5
Facebookabsolutely amazing , thank you for everything Nicola and Andy on selling our house. wouldnt use anyone else, 5***
5/5
GoogleNicola and the team are amazing, made a move from Southern Spain to Devon much easier. Great communication throughout and every request dealt with promptly. If you want a trustworthy local estate agent that actually values customers, look no further. Thanks for everything 😀PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookHave just sold our late mum's house though Douglas and Dean. Very impressed with service we received. A buyer was found within 48 hours. Nothing was too much trouble to do and their attention to detail was second to none. Well done Andy and your team.
5/5
GoogleExcellent 5* service from Andrew and his team at Douglas and Dean. Really wonderful communication, would highly recommend!
5/5
GoogleA wonderful experience with Douglas & Dean Letting agency. Nicola was extremely helpful and kind to finding us a place to rent which we absolutely love! A very communicative service and speedy with resolving any problems that we may have. Our experience has been brilliant and very smooth. Thank you ever so much!
5/5
GoogleMy partner & I found our home through Douglas & Dean Letting Agency. Their team made the process of becoming tenants easy & stress free. A special mention to Tracey & Nicola who were amazing! They were so friendly & helpful, couldn't thank them enough. 5*
5/5
GoogleExcellent service from all in the office at Douglas and Dean. Fully accommodated our choice of day and time for viewing due to a long journey and then also supported a virtual viewing by Andy due to the long distance. They always call back when they say and email response is swift. All in all the exchange and completion happened in 8 weeks and a beautiful gift was left by the team in our new home. What a lovely, personal touch. Outstanding estate agents; thank you.
5/5
FacebookA wonderful experience with Douglas & Dean Letting agency. Nicola was extremely helpful and kind to finding us a place to rent which we absolutely love! A very communicative service and speedy with resolving any problems that we may have. Our experience has been brilliant and very smooth. Thank you!
5/5
GoogleExcellent service from the team at Douglas & Dean; both friendly, efficient and professional. After suffering varying degrees of dissapointment in my search for a rental property I was finally recommended Douglas & Dean who responded to my enquiry within hours. They called when they said they would, arranged viewings, kept me informed and completed the application process in a flash. I could not have been more pleasantly surprised. I moved in within days and now live in my super little flat. Happy as can be. Many many thanks to Douglas & Dean. You saved the day.. 🥰
5/5
GoogleVery helpful, knowledgeable of the properties we looked at.
Agent replied · 14 June 2025
Thank you Pete, still keen to try and find you that right property.
5/5
GoogleHighly recommend this company, they did go above and beyond, to get my purchase though, even though the difficult times. Thank you Nicola and Andy for all help.
5/5
GoogleI have worked with a lot of estate and letting agents and I have to say Douglas and Dean are one of the best. Andy, Nicola and Tracy are amazing, they go above and beyond to help and nothing is too much trouble for them. I would advise any one who needs an agent to contact them first as they are open, honest and very supportive. Amazing people thank you
5/5
GoogleWe bought our house through Douglas & Dean, both Nicola and Andy have been fabulous to deal with and communication second to none. Very highly recommended agent.
Agent replied · 16 June 2024
Thank you
5/5
FacebookI rented a house through Douglas and dean after moving from a different letting Agent and moving to Douglas and dean I received top service and a lot of wrongs was put right very quickly Which the Previous agent got worng nothing was to much trouble and nicola was really up to date with all the new and upcoming Legislation and really felt in safe hands! would definitely Recommend and would definitely use again, thank you nicola for the great service to me and my wife! we look forward to useing you again in the future.
5/5
GoogleCompletely brilliant service far and above the call of duty! Nicola at Douglas and Dean could not have been more helpful, working out of hours to assist us with a problem of our own making which could have turned into a real holiday disaster. Great follow up service, couldn't recommend them more highly.
5/5
GoogleWe had a great experience with Andy and Nicola. They were quick with responses and always helpful. We would definately use them again!
Agent replied · 16 June 2024
Thank you
5/5
GoogleHonestly I can't thank the team at Douglas and Dean enough. After problems with a private landlord, nicola pulled out all the stops to help us get our home and continues to check how things are and if we need anything. If you are looking for a property then definately go through Douglas and Dean. Highly professional and outstanding service throughout, I don't think 5 stars is enough I'd give them more if I could. Thank you again guys you have helped us with our forever home and we couldn't be happier xx
5/5
GoogleA very easy experience. All the people I dealt with at Douglas and Dean were very nice and approachable.
Agent replied · 16 June 2024
Thank you
5/5
FacebookAll the team are very welcoming and lovely. Very helpful and always willing to answer questions. Wouldn’t go anywhere else now
Agent replied · 22 October 2025
Thank you so much, always happy to help and you both deserve all the best 🏡
5/5
GoogleNicola has been amazing in helping find accommodation and made the process so easy. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleNicola was very helpful and went above and beyond to help us
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Tell us what you need and we'll put you in touch. Douglas and Dean hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ilfracombe.
