Every review we hold for the Ilford office, from every platform, shown as written. First names only.
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1/5
GoogleGood selection of houses but lord have mercy you have to constantly chase them.. Emails, phone calls are late reposnded or not reposnded to at all you have to constantly chase them.NegativeProfessionalism
Abbass Β· 26 August 2021
Agent replied
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleJulia and Zaheda worked openly and with integrity to accommodate requested additional conditions on the contract. Always happy to answer questions and find solutions. Importantly when potential hiccups have arisen, they have been open. So far, a great experience.
Arunan Β· 3 October 2019
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
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5/5
GoogleAmazing Job from an Amazing team of people. Excellent communication throughout the whole process. Couldn't thank them all enough for the hard work that was put in. 5*PositiveResponsiveness, Quality, Professionalism, Value
Danny Β· 26 August 2021
Agent replied
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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4/5
GooglePeople from this company were helpful, professional and understanding, but communication and response time could be definitely improved. Fairly happy with the service overall.
Dominykas Β· 30 July 2022
Agent replied Β· 30 July 2023
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe sold our maisonette with With Bairstow Eves at Barkingside. It was an excellent service, the staff were so helpful and supportive and very professional. Nothing was too much trouble. I would definitely use them again. Mrs Atkinson
Connor Β· 15 March 2019
Agent replied
Connor it's really great to read another 5* review and recommendation for the Bairstow Eves branch. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team.
Best wishes, Lucy.
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5/5
GoogleOne of the best estate agency I have ever seen from last ten years.
Itβs well professional & well presented from viewing to check in to the property
All of the members are really very helpful..ππππ
BHUMIBEN Β· 31 July 2019
Agent replied
Wonderful to read that you had such a positive experience with our local Bairstow Eves team!
Best Wishes, Scott
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5/5
GoogleBoth Kimberely at the start and Zaheda, once a buyer found have been top rate in their professionalism.
Thank you both
Michele Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe sold our House with With Bairstow Eves at Barkingside. It was an excellent service, the staff were very helpful and supportive and very professional. nothing was too much trouble.
I would definitely recommend them.
Alan Β· 15 March 2019
Agent replied
Really great to read another 5* review and recommendation for the Bairstow Eves branch . Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards, Lucy.
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5/5
GoogleWe had some difficulties with a potential buyer, but once Kimberley Money took over the process, any issues we had were expertly dealt with. Members of her team (Feliz Ali) were equally helpful and communicative
Terry Β· 10 December 2018
Agent replied
Thank you Terry, for this brilliant 5* review for Kimberley and the team at Bairstow Eves in Ilford! It is ever so pleasing to read that Kimberley expertly helped you with the difficult stages! Kind regards, Maryjane.
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5/5
GoogleThe service i received was very efficient and seamless. Everything went according to plan. The process was very painless
Jerry Β· 10 December 2017
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5/5
GoogleThe listing was up within hours of agreement and good and timely support during the overall transaction and signing of the rental agreement. Will reach out to them for sure in future too.
TheLinksn Β· 10 December 2018
Agent replied
Good Morning
Thank you very much for this review and the 5* rating! Great to hear that everything ran smoothly with your rental!
Kind regards, Jake
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5/5
GoogleSuperb service from Simone Tennant at Bairstow Eves, always kept me informed and I wouldn't hesitate to use their services again to sell in future. Can not fault the service or attention to detail.
A Β· 10 December 2017
Agent replied
Thank you for taking the time to leave us this excellent review and recommendation. it's great to see that the Bairstow Eves Barkingside team were once again able to provide their proven, 5 star service!
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5/5
GoogleVery helpful staff and everyone is friendly. They were always easy to approach and I had a fantastic experience with them throughout the process.PositiveProfessionalism
Syed Β· 20 June 2021
Agent replied Β· 19 June 2024
Hi, thank you for the marvellous 5* review! Many thanks, Lucy, Customer Relations.
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5/5
GoogleJulia is friendly, efficient and willing to go the extra mile. Excellent knowledge of the local area.
D Β· 31 July 2017
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1/5
GoogleTry to avoid Lettings department Kris and Julia, smiling and helpful until you move in. Once problem occurs they disappear. Can't imagine how many nerve cells destroyed whilst dealing with them.
Evaldas Β· 10 December 2018
Agent replied
Hi, Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team in Barkingside were once again able to provide their proven, 5 star service! Kind regards.
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5/5
GoogleJulia is friendly, efficient and willing to go the extra mile. Excellent knowledge of the local area.
Duncan Β· 10 December 2016
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5/5
GoogleIt was great dealing with them! We had a quick decision and moved in our new house just in couple of days! Just want to say thank you to our estate agent Julia!
Rosen Β· 10 December 2016
Agent replied
Hi Rosen, Thank you very much for the great review. I'm really pleased to see that our Bairstow Eves team were able to provide their usual excellent service for you and I'd like to wish all the best in your new home!
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5/5
GoogleI called this Bairstoweves as itβs my local branch. They have very friendly staff! Misha in the lettings team was very helpful and informative.
Bhavini Β· 27 April 2021
Agent replied
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat Letting service at this branch. Misha in the team is helping me find a property, hopefully will move at soon.
Imthiaz Β· 22 September 2021
Agent replied
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleVery happy with letting team including Julia, Hanif and Zenab, My property was let smoothly and my instructions faithfully carried out throughout. Would recommend to others!
John Β· 30 July 2020
Agent replied Β· 30 July 2023
Thank you for your 5* review and wonderful recommendation! I will of course make sure your review is made known to our local team. Kind regards, Scott
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5/5
GoogleKris tajdar made the whole process effortless, at the same time keeping us informed at every step of the way.
Definitely recommend him for his hardwork.
Karan
Colombo Rd
Karan Β· 31 July 2018
Agent replied
Hello Karan, thank you very much for this great 5* review and recommendation for Kris and the team at Bairstow eves in the Barkingside branch. It is great to see you were kept informed through out the process. Best wishes, Sarah
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5/5
GoogleVery happy with letting team including Julia, Hanif and Zenab, My property was let smoothly and my instructions faithfully carried out throughout. Would recommend to others!
Jessica Β· 19 November 2019
Agent replied
Thank you for your 5* review and wonderful recommendation! I will of course make sure your review is made known to our local team. Kind regards, Scott
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1/5
GoogleThe Imogen from in the Barkingside branch found her extremely rude and have no sense to speak to the clients and customer!
Sam Β· 20 November 2020
Agent replied
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat professionalism from mahnoor! As a landlord I was very happy to proceed at a full fee recommended to friend's and family :)
Havva Β· 12 August 2020
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
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