Trusted Agent profile · Ilford · Greater London

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Bairstow Eves Ilford reviews

4.5

★★★★★ Excellent

308 reviews across 1 platform

31 High Street, Barkingside, Ilford, Greater London, IG6 2AD

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Ilford, Greater London, at 31 High Street, is rated 4.5 out of 5 across 308 reviews on 1 platform, including 308 Google reviews rated 4.5.

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4.5 / 5

308

Reviews on Google

This office

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Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

5/5

Google

Dear Reader/Review Inquisitor I recently moved into a nice place in Barkingside, courtesy of this letting agency and more importantly the skill and interpersonal skills of one of the agents there, James Martin. I viewed just two properties where the 2nd property viewed, there were around 6 families also there viewing the property alongside myself. I was fortunate enough to enter the property first luckily loved and put a deposit down on the place which all happened very smoothly. I would very much be an advocate of this branch and store! Enjoy your new houses everyone! Doug

Douglas · 31 July 2016

1/5

Google

CAREFUL! An agency that does not respect customers. I'm not punctual, They do not answer the phone. An agent named ALY saw that I really want to rent an apartment, he asked me to bribe 100 extra pounds. You run away from this agency.

Ionut's · 17 April 2019

Agent replied

Thank you Zozo for taking the time to leave us your feedback. Customer experience is very important to us and as such I would greatly appreciate it if you could contact us at review@countrywide.co.uk to discuss the concerns you may have and the serious matter you have raised. Kind regards, Scott

5/5

Google

Great service! Karun helped and my family find a flat to rent, the process was very quick and hassle free. Highly recommend!

Abul · 1 May 2023

Agent replied · 30 July 2023

Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

I called them up to enquire about a property they were selling (the board was up) But they new nothing about it!!!!! Better going to Laurel and Hardy pmsl

Joseph · 30 July 2022

Agent replied · 30 July 2023

Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I had great service from the branch, been a tough time looking for houses to rent in this market but Misha from the Lettings Team was so positive and enthusiastic - really helped me gain an understanding!

Kaviraj · 27 April 2021

Agent replied

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very pleased with the service we have received from Amy Burrows, Senior Sales Negotiator. Professional; efficient, effective, reliable and friendly. Thank you, Amy!

Matthew · 2 March 2023

Agent replied · 30 July 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Google

I spoke to someone at their office and the woman was ridiculous. I mean a rubbish property with whole house need redoing and they don't have time to make a viewing appt except for one evening because they are busy! poor vendor.

Canu · 3 October 2019

Agent replied

Good afternoon, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.

5/5

Google

Great service rendered, we were well followed up till alternative suitable property was provided after the first property quest failed. Cheaper and affordable in the right location, great job. Will always recommend your servicePositiveResponsiveness, Professionalism

Chinenye · 26 August 2021

Agent replied

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

3/5

Google

Took a long time from start to finish and we didn’t need a mortgage. Almost 5 months

Sukchan · 30 June 2023

Agent replied · 30 July 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Mahnoor provided excellent customer service when managing my recent letting. Throughout the whole process she was very responsive and delivered above and beyond in making sure the move date was met.PositiveResponsiveness, Quality, Professionalism, Value

Kaysar · 20 June 2021

Agent replied · 19 June 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Our experience with the Bairstow Eves team has been excellent and cannot speak highly enough of Filiz, Kimberley and everyone at the Barkingside offices. They were always willing to help in any matter and so responsive. I recommend them 100%.

Juan · 13 July 2019

Agent replied

Thanks Juan for the wonderful 5* review! It's great to see that Filiz, Kimberley and the Bairstow Eves team once again provided a professional, helpful and friendly service. Best wishes, Lucy.

5/5

Google

Julia and Zaheda worked openly and with integrity to accommodate requested additional conditions on the contract. Always happy to answer questions and find solutions. Importantly when potential hiccups have arisen, they have been open. So far, a great experience.

Arunan · 3 October 2019

Agent replied

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

1/5

Google

Good selection of houses but lord have mercy you have to constantly chase them.. Emails, phone calls are late reposnded or not reposnded to at all you have to constantly chase them.NegativeProfessionalism

Abbass · 26 August 2021

Agent replied

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing Job from an Amazing team of people. Excellent communication throughout the whole process. Couldn't thank them all enough for the hard work that was put in. 5*PositiveResponsiveness, Quality, Professionalism, Value

Danny · 26 August 2021

Agent replied

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

People from this company were helpful, professional and understanding, but communication and response time could be definitely improved. Fairly happy with the service overall.

Dominykas · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

We sold our maisonette with With Bairstow Eves at Barkingside. It was an excellent service, the staff were so helpful and supportive and very professional. Nothing was too much trouble. I would definitely use them again. Mrs Atkinson

Connor · 15 March 2019

Agent replied

Connor it's really great to read another 5* review and recommendation for the Bairstow Eves branch. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Best wishes, Lucy.

5/5

Google

One of the best estate agency I have ever seen from last ten years. It’s well professional & well presented from viewing to check in to the property All of the members are really very helpful..👍👍👌👌

BHUMIBEN · 31 July 2019

Agent replied

Wonderful to read that you had such a positive experience with our local Bairstow Eves team! Best Wishes, Scott

5/5

Google

Both Kimberely at the start and Zaheda, once a buyer found have been top rate in their professionalism. Thank you both

Michele · 30 July 2022

Agent replied · 30 July 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We sold our House with With Bairstow Eves at Barkingside. It was an excellent service, the staff were very helpful and supportive and very professional. nothing was too much trouble. I would definitely recommend them.

Alan · 15 March 2019

Agent replied

Really great to read another 5* review and recommendation for the Bairstow Eves branch . Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

We had some difficulties with a potential buyer, but once Kimberley Money took over the process, any issues we had were expertly dealt with. Members of her team (Feliz Ali) were equally helpful and communicative

Terry · 10 December 2018

Agent replied

Thank you Terry, for this brilliant 5* review for Kimberley and the team at Bairstow Eves in Ilford! It is ever so pleasing to read that Kimberley expertly helped you with the difficult stages! Kind regards, Maryjane.

5/5

Google

The service i received was very efficient and seamless. Everything went according to plan. The process was very painless

Jerry · 10 December 2017

5/5

Google

The listing was up within hours of agreement and good and timely support during the overall transaction and signing of the rental agreement. Will reach out to them for sure in future too.

TheLinksn · 10 December 2018

Agent replied

Good Morning Thank you very much for this review and the 5* rating! Great to hear that everything ran smoothly with your rental! Kind regards, Jake

5/5

Google

Superb service from Simone Tennant at Bairstow Eves, always kept me informed and I wouldn't hesitate to use their services again to sell in future. Can not fault the service or attention to detail.

A · 10 December 2017

Agent replied

Thank you for taking the time to leave us this excellent review and recommendation. it's great to see that the Bairstow Eves Barkingside team were once again able to provide their proven, 5 star service!

5/5

Google

Very helpful staff and everyone is friendly. They were always easy to approach and I had a fantastic experience with them throughout the process.PositiveProfessionalism

Syed · 20 June 2021

Agent replied · 19 June 2024

Hi, thank you for the marvellous 5* review! Many thanks, Lucy, Customer Relations.

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