Every review we hold for the Ilford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDear Reader/Review Inquisitor
I recently moved into a nice place in Barkingside, courtesy of this letting agency and more importantly the skill and interpersonal skills of one of the agents there, James Martin. I viewed just two properties where the 2nd property viewed, there were around 6 families also there viewing the property alongside myself. I was fortunate enough to enter the property first luckily loved and put a deposit down on the place which all happened very smoothly.
I would very much be an advocate of this branch and store!
Enjoy your new houses everyone!
Doug
Douglas · 31 July 2016
★★★★★ 1/5
GoogleCAREFUL! An agency that does not respect customers. I'm not punctual, They do not answer the phone. An agent named ALY saw that I really want to rent an apartment, he asked me to bribe 100 extra pounds. You run away from this agency.
Ionut's · 17 April 2019
Agent replied
Thank you Zozo for taking the time to leave us your feedback. Customer experience is very important to us and as such I would greatly appreciate it if you could contact us at review@countrywide.co.uk to discuss the concerns you may have and the serious matter you have raised.
Kind regards, Scott
★★★★★ 5/5
GoogleGreat service! Karun helped and my family find a flat to rent, the process was very quick and hassle free. Highly recommend!
Abul · 1 May 2023
Agent replied · 30 July 2023
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI called them up to enquire about a property they were selling (the board was up)
But they new nothing about it!!!!!
Better going to Laurel and Hardy pmsl
Joseph · 30 July 2022
Agent replied · 30 July 2023
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had great service from the branch, been a tough time looking for houses to rent in this market but Misha from the Lettings Team was so positive and enthusiastic - really helped me gain an understanding!
Kaviraj · 27 April 2021
Agent replied
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery pleased with the service we have received from Amy Burrows, Senior Sales Negotiator. Professional; efficient, effective, reliable and friendly. Thank you, Amy!
Matthew · 2 March 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI spoke to someone at their office and the woman was ridiculous. I mean a rubbish property with whole house need redoing and they don't have time to make a viewing appt except for one evening because they are busy! poor vendor.
Canu · 3 October 2019
Agent replied
Good afternoon, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleGreat service rendered, we were well followed up till alternative suitable property was provided after the first property quest failed. Cheaper and affordable in the right location, great job. Will always recommend your servicePositiveResponsiveness, Professionalism
Chinenye · 26 August 2021
Agent replied
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 3/5
GoogleTook a long time from start to finish and we didn’t need a mortgage. Almost 5 months
Sukchan · 30 June 2023
Agent replied · 30 July 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMahnoor provided excellent customer service when managing my recent letting. Throughout the whole process she was very responsive and delivered above and beyond in making sure the move date was met.PositiveResponsiveness, Quality, Professionalism, Value
Kaysar · 20 June 2021
Agent replied · 19 June 2024
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with the Bairstow Eves team has been excellent and cannot speak highly enough of Filiz, Kimberley and everyone at the Barkingside offices.
They were always willing to help in any matter and so responsive.
I recommend them 100%.
Juan · 13 July 2019
Agent replied
Thanks Juan for the wonderful 5* review! It's great to see that Filiz, Kimberley and the Bairstow Eves team once again provided a professional, helpful and friendly service. Best wishes, Lucy.
★★★★★ 5/5
GoogleJulia and Zaheda worked openly and with integrity to accommodate requested additional conditions on the contract. Always happy to answer questions and find solutions. Importantly when potential hiccups have arisen, they have been open. So far, a great experience.
Arunan · 3 October 2019
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
★★★★★ 1/5
GoogleGood selection of houses but lord have mercy you have to constantly chase them.. Emails, phone calls are late reposnded or not reposnded to at all you have to constantly chase them.NegativeProfessionalism
Abbass · 26 August 2021
Agent replied
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing Job from an Amazing team of people. Excellent communication throughout the whole process. Couldn't thank them all enough for the hard work that was put in. 5*PositiveResponsiveness, Quality, Professionalism, Value
Danny · 26 August 2021
Agent replied
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GooglePeople from this company were helpful, professional and understanding, but communication and response time could be definitely improved. Fairly happy with the service overall.
Dominykas · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our maisonette with With Bairstow Eves at Barkingside. It was an excellent service, the staff were so helpful and supportive and very professional. Nothing was too much trouble. I would definitely use them again. Mrs Atkinson
Connor · 15 March 2019
Agent replied
Connor it's really great to read another 5* review and recommendation for the Bairstow Eves branch. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team.
Best wishes, Lucy.
★★★★★ 5/5
GoogleOne of the best estate agency I have ever seen from last ten years.
It’s well professional & well presented from viewing to check in to the property
All of the members are really very helpful..👍👍👌👌
BHUMIBEN · 31 July 2019
Agent replied
Wonderful to read that you had such a positive experience with our local Bairstow Eves team!
Best Wishes, Scott
★★★★★ 5/5
GoogleBoth Kimberely at the start and Zaheda, once a buyer found have been top rate in their professionalism.
Thank you both
Michele · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our House with With Bairstow Eves at Barkingside. It was an excellent service, the staff were very helpful and supportive and very professional. nothing was too much trouble.
I would definitely recommend them.
Alan · 15 March 2019
Agent replied
Really great to read another 5* review and recommendation for the Bairstow Eves branch . Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards, Lucy.
★★★★★ 5/5
GoogleWe had some difficulties with a potential buyer, but once Kimberley Money took over the process, any issues we had were expertly dealt with. Members of her team (Feliz Ali) were equally helpful and communicative
Terry · 10 December 2018
Agent replied
Thank you Terry, for this brilliant 5* review for Kimberley and the team at Bairstow Eves in Ilford! It is ever so pleasing to read that Kimberley expertly helped you with the difficult stages! Kind regards, Maryjane.
★★★★★ 5/5
GoogleThe service i received was very efficient and seamless. Everything went according to plan. The process was very painless
Jerry · 10 December 2017
★★★★★ 5/5
GoogleThe listing was up within hours of agreement and good and timely support during the overall transaction and signing of the rental agreement. Will reach out to them for sure in future too.
TheLinksn · 10 December 2018
Agent replied
Good Morning
Thank you very much for this review and the 5* rating! Great to hear that everything ran smoothly with your rental!
Kind regards, Jake
★★★★★ 5/5
GoogleSuperb service from Simone Tennant at Bairstow Eves, always kept me informed and I wouldn't hesitate to use their services again to sell in future. Can not fault the service or attention to detail.
A · 10 December 2017
Agent replied
Thank you for taking the time to leave us this excellent review and recommendation. it's great to see that the Bairstow Eves Barkingside team were once again able to provide their proven, 5 star service!
★★★★★ 5/5
GoogleVery helpful staff and everyone is friendly. They were always easy to approach and I had a fantastic experience with them throughout the process.PositiveProfessionalism
Syed · 20 June 2021
Agent replied · 19 June 2024
Hi, thank you for the marvellous 5* review! Many thanks, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.