Every review we hold for the Hyde office, from every platform, shown as written. First names only.
★★★★★ 5/5
Facebook@edwardmellor I would like my £15K back after bogus bids were made to artificially raise the price on an auction property I won but cannot secure funding!Do the right thing and return my money as I am a laborer and cannot afford to lose this much or ill die of mental stress!!!! I have been in hospital for an angina attack and my wife is suffering mental stress.Our children are incredibly sad.I have been attemtping to get a resolution from Aaron Wade & Louise Buttery but they have not offered an olive branch at all. I clearly notified you of my predicament 2 says after the auction ended but to be completely insensitive towards people from humble backgrounds goes to show the ethical stance of Edward Mellor as a company.If a persom with good intentions has not managed to secure finance and to tell us that we have lost our £15k deposit is not only oppurtunistic but has the potential to damage humble low income families such as ours!We have already said that you can take any reasonable fees you, the seller and their solicitors may incur and return the remaining funds to us but to merely reply that we have lost the full £15k goes to show Edward Mellor have complete disregard to their own humble beginnings and have a desensitised approach to all its customers.
Khan · 23 November 2021
Agent replied · 23 January 2024
Hi Zafar,Our online auction process is a transparent and fair system for all potential buyers to use, which requires all bidders to go through quite an extensive registration process.Our process is specifically designed to ensure that registered bidders have been provided with all of the relevant documentation around the rules for bidding and that this is done before placing any bids at all.You were bidding against genuine registered bidders and had you not bid again, one final time, the property would have been sold to the last bidder before you. The system and process could not be more fair and open.Once the bidding stopped, you were then in a contractual obligation with the vendor to pay your deposit and complete on the purchase.Any deviation from the contractual position is a matter between you and the vendor, though in this case, we have been able to help with that dialogue and the vendor did allow for a very lengthy extension to the period for completion.We are sorry that this hasn’t worked out for you as you had hoped it would.Kind regards,The EM Team
★★★★★ 5/5
GoogleGood estate agents, Lauren was invaluable in getting a sale over the line.
Robert · 14 April 2025
★★★★★ 2/5
GoogleSent a web request for information on a property for sale. They sent me an email saying they tried to call me and for me to call them. Unfortunately I use my phone for texts and emails as I have a communication disability so phoning isn’t a possibility. It’s a shame that society is so ableist. I sent a web request for a reason... for information. I only need this information provided. I don’t need a verbal conversation about it. Is this for information to be gathered about me?? You could potentially have stopped a clients sale here as well as just made your properties inaccessible to me.
On the positive. Quick response
Foxy · 5 July 2021
Agent replied · 5 July 2023
Hi there,
Thank you so much for taking the time to leave your review, and we’re sorry to hear that the information you were looking for was not made immediately accessible to you.
We would love to look into this for you to assist further and as quickly as possible, whilst ensuring that we are totally inclusive with our communication channels for all customers.
Therefore, would you mind emailing us on marketing@edwardmellor.co.uk with your email address, full name and the property address you were enquiring about so we can investigate?
Thank you for your time and, we look forward to hearing from you!
Kind regards,
The Edward Mellor Team.
★★★★★ 5/5
GoogleVery happy with the service. Lauren was invaluable with any questions or concerns that arose. Very pleasant and welcoming staff.
Clare · 30 October 2024
★★★★★ 5/5
GoogleReally great service from the team at Edward Mellor and I would definitely recommend to others. Thank you!
Lydia · 10 April 2026
★★★★★ 5/5
GoogleEdward Mellor was great and the turn around from bid to completion was very speedy. Andrea helped and answered any questions or queries I had. Nothing was too much trouble
Katie · 30 November 2025
★★★★★ 5/5
GoogleMatthew handled my offer and negotiations professionally, he managed to keep the deal alive when others would have given up. Excellent communication and persistence. Looking forward to completing with the team again.
Gio · 31 October 2025
★★★★★ 5/5
GoogleChris set up our mortgage for us then we Had the house valuation by Megan , who was very professional and informative, she put us at ease with the selling process .. Clair came a few days later to sign contracts and take pictures and did a 360 tour of the house , even in the snow !!!! , she was very friendly and professional. Can’t wait to see the end results :)
Thankyou Helen and Tony Jackson
The · 6 July 2019
Agent replied · 5 July 2023
Hi Helen and Tony. Thanks so much for your kind words, they are much appreciated! We are delighted that you had a positive property journey with us. If there is anything we can help you with in the future, do get in touch! Thank you.
★★★★★ 5/5
GoogleNigel worked hard with us to sell our house his advice and encouragement helped us through the process. After one disappointment he got us back on track, organised and enthusiastic, he knows what he's talking about ! He did all our viewings and had an idea who was interested and who wouldn't marketing it to the correct buyers .Thanks very much for your hard work patience and advice and thanks to the team.
Elisabeth · 5 July 2020
Agent replied · 5 July 2023
Hi Elizabeth. Thanks so much for your lovely feedback, it's much appreciated! We're delighted that you had a positive property journey with Nigel and the rest of the Edward Mellor team. If there is anything we can help you with in the future, do get in touch! Thank you.
★★★★★ 5/5
GoogleI cannot recommend Edward Mellor Hyde branch enough.
I have found Amelia Stef and Leah really friendly, extremely knowledgeable and nothing is too much trouble.
Brilliant service offered from the moment I met Amelia.
I chose Edward mellor because their service and wealth of knowledge is impressive
If you are deciding to sell your home…
I would not hesitate to recommend this company.
Karen · 24 August 2024
★★★★★ 5/5
GoogleLauren was most helpful when my property sold, she was very informative and helpful throughout.
Jon · 5 August 2024
★★★★★ 4/5
GoogleQuick and friendly service from day 1
Susan · 14 March 2026
★★★★★ 5/5
GoogleTracey was a wonderful help always friendly and chatty and accommodating despite the issues we had.
Stacy · 14 April 2024
★★★★★ 4/5
GoogleAmelia Konopka, has been the sales valuer for the sale of my apartment, she has been very helpful and I would definitely recommend Edward mellor Estare Agents based on my experience received from Amelia.
Rob · 14 April 2025
★★★★★ 5/5
GoogleHats off to Stacey Moreland at Edward Mellor ! She was so patient and always happy to answer my call and dealt with all my silly questions! A lot of patience but well deserved the Kudos ! Thanks a lot Stacey and Edward Mellor, you really are great professionals and you made the process so easy.
Humza · 14 April 2024
★★★★★ 5/5
GoogleAmelia came to value our house and guided us through the process of listing it. She was very helpful and informative and got some lovely photos.
Sherriden · 14 April 2025
★★★★★ 5/5
GoogleAndrea she done a fantastic work.
I'm really happy ,she has gone through setup by step.
Thank you very much!
Betim · 3 June 2025
★★★★★ 4/5
GoogleThe sale went really well for us & we were more than happy with the service provided by Lauren & the team.
Cath · 14 April 2025
★★★★★ 5/5
GoogleAll round good communication and able to get back quickly with any questions that had been asked, professional and polite.
Ray · 30 April 2025
★★★★★ 5/5
GoogleIt was a great pleasure to sell our property through Edward Mellor. Stress free and efficient service! Thanks to everyone who worked on helping the sale to go through - we are grateful for your service. Thanks again ☺
Lesley · 25 June 2024
★★★★★ 5/5
GoogleAbsolutely thrilled to bits this company.So professional with everything from start to finish.Thank you so much
Vanessa · 14 April 2025
★★★★★ 5/5
GoogleAlhamdulillah sold our 3rd property with EM. It is always pleasure to work with Edward Mellor. Specially Lauren been really helpful throughout the process.
Rashid · 29 December 2024
★★★★★ 1/5
GoogleSuch unkid behaviour from agent.
Romans · 20 May 2024
Agent replied · 19 June 2024
Hi Romans,
Thank you for reaching out to us, we're really sorry to hear this.
We pride ourselves in offering exceptional customer service, so we would really like to look into what has happened here.
To investigate further and address your concerns promptly, could you please email marketing@edwardmellor.co.uk with additional details about your experience?
Many thanks,
The Edward Mellor Team
★★★★★ 5/5
GoogleClaire & Lauren worked very hard to get my property marketed & sold right through to completion thank you to all at Edward Mellor Denton
Karen · 29 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
