Trusted Agent profile · Godmanchester
★★★★★
274 reviews across 2 platforms
Unit 3 King James Retail Centre, Ermine Street, Godmanchester, PE29 2PA, PE29 2PA
Sharman Quinney's office in Godmanchester, at Unit 3 King James Retail Centre, is rated 3.6 out of 5 across 274 reviews on two platforms, including 138 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Sharman Quinney Godmanchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Godmanchester.
Every review we hold for the Godmanchester office, from every platform, shown as written. First names only.
1/5
TrustpilotIncompetent, Lazy and good at passing the book
A very generous 1 star, I am the landlord of a property. which I employ Sharman Quinney and as soon as I signed the contract the incompetence came to the surface, within a month the laziness showed and by the end of month 2 the term "passing the book" would be a good description.
1/5
TrustpilotVile vile vile company the senior…
Vile vile vile company the senior letting manager is beyond rude who continually over speaks you and will openly argue with you. Any issues are always made to feel are your fault - we absolutely love our home but are leaving because of the utter disgraceful customer service from them. Interestingly most of the poor reviews are down to the customer service which I feel speaks volumes about them...it proves it’s them with the issue..
1/5
TrustpilotDO NOT USE SHARMAN QUINNY IN…
DO NOT USE SHARMAN QUINNY IN STAMFORD!!!! our landlord was unfortunately selling the property we had been in 10 years so it was a really tough time for us and we needed a property ASAP!! so we found a property not far from where we currently where and instantly fell in love with it, unfortunately the property was being let by Sharman Quinney, little did we know how terrible our experience was going to be.For starters the agent turned up late to the viewing and didn’t even introduce herself so we didn’t know her name until my dad had to ask her what her name was. My dad asked what the next steps were and instantly wanted to put a holding deposit down as he loved the property and we were running out of time to get a place, the agent said she had to contact the landlord and would get back to us straight away. 2 weeks later, after multiple chasing of the agent and hearing nothing and just being told the agent wasn’t available every time we rang, we finally got the go ahead from the agent.We were just happy to have the property we wanted, even though the agent was rude and belittling. so we got in the property and as a few weeks went by a few things started popping up, like having no hot water, no heating, problems with the pump in the shower, which my dad had to fix himself with his own money as Sharman Quinney were not responding, we moved in the the house in September it is now November and only just had somebody come out to look at the boiler. We have now been told there has been a gas leek since we moved in which we didn’t know about, we have no evidence of any gas safety ( no paper copy of any documents in paper form when we collected keys) so we are now back to no hot water or heating as we have had to turn the boiler off as it’s seriously dangerous.We have had no help, nobody within the Lettings team in that Stamford branch care about the service they are providing to there customers, it’s disgusting and unprofessional.
1/5
TrustpilotVery casual and unprofessional…
Very casual and unprofessional behaviour!!!. Lost my daughters keys and asked her to let them into her property, Sharman Quinney arrived late and the viewer was nowhere to be seen. The estate agent then rang the would be viewer, who wanted to reschedule, but this was too late!!!, time had been taken off work and these estate agents are unreliable and come up with every excuse for their lax behaviour!!!. DO NOT use them!!!. My daughter has been on their books six months and this was the first viewing in that time, which they still couldn't get right!!!!!.
1/5
TrustpilotAvoid Avoid Avoid at all cost
Avoid Avoid Avoid at all cost! Put our property up for sale, loads of promises what they were going to do, how many people they had waiting to view our property. Talked into a sole agency, got all signed up then NOTHING not one view in months. Tried to talk to them to progress things and just received arrogant responses. No Not Use!
1/5
TrustpilotTerrible letting agency!
Terrible letting agency, would never recommend them. Staff are not helpful at all and don't seem to care. Spent 1 year as a tenant with them and it was more than enough. Never replied back to emails or call me back. Don't pursue to sort issues out. We was chasing constantly, we ended up waiting around for viewings that never happened. Was even asked on one occasion to show a tenant round as they had double booked then didn't show anyway! Even if its the home of your dreams I would avoid at all costs.
1/5
GoogleDon't use Sharman Quinney!! We have been a landlord with them for 3 years under their managed service. They show no signs of pro - activity across all of the offices we have dealt with, have to be chased for most things and recently told us (again when we chased) that they had 'forgotten' to contact our tenant to ask if they would like to renew! I currently am waiting on a response to a query sent by email on the 5th October - 5 working days! (looks like i'll have the chase yet again)
1/5
TrustpilotWhittlesea branch I think
Whittlesea branch I think. Unprofessionalism from the rental dept from exactly the day after I signed the contract, as landlord I can't believe these people are employed. Incompetent, unprofessional, lazy, most definitely need to learn the difference between advice and threatening behaviour on their part.
5/5
GoogleDear Connor Horsman and Kristy Turner, Thank you for helping us to secured our rented home, it is very great help, responsive and professional. We are really appreciated your services. Very Best Regards, Lia LauPositiveResponsiveness, Professionalism
Thank you for leaving us 5-stars Lia
1/5
TrustpilotTerrible
Terrible, terrible agent and services. The branch manager asked me to pay twice a re-let cost, without checking if I had paid already. I strongly believe they never mentioned any of my issues and proposals regarding my tenancy to the landlord. Even he admitted he had no idea. Never again with them. You think I'm wrong? Challenge me. I've got all the emails to prove what I'm saying.
5/5
TrustpilotYou have all been so helpful
You have all been so helpful, great team work and all in one help, thank you
Thank you so much for taking the time to leave us a kind review. We really value our customers feedback so we're thrilled to hear that you received such a helpful service from the team.
5/5
GoogleVery helpful staff, Emily & Gemma are really honest and give great advice. Highly recommended.
Thank you for taking the time to leave us a review and kind recommendation. We're delighted to hear that you received a 5 star service from Emily and Gemma!
5/5
GoogleWe have 2 properties let through Sharman Quinney (1 with Kirsty at the Godmanchester office) and consider them to be professional and good value through their managed service. No complaints. They communicate quickly and keep us informed at all stages of the letting process
Hi Elaine, thank you for taking the time to leave us a review. We really value our customers feedback and we're delighted to hear that Kirsty is providing a 5 star service. Thanks again from us all at the Godmanchester office.
4/5
TrustpilotPlenty of communication.
Plenty of communication. Kept up to date. Friendly staff Good honest approach with feed back.
5/5
TrustpilotThis is about your werrington branch…
This is about your werrington branch pe4 the team lead by Kelly kahn my whole experience was brilliant from the minute I walked in to the office to have a chat about selling my house that is all complete first class sharman & Quinny esp Kelly and Renate .
5/5
GoogleKirsty and Connor are very professional and helpful I am also very happy with the quality of tenants found for my property, and would recommend using the Sharman Quinney Godmanchester team for lettingsPositiveProfessionalism
Hello laurence, thank you for leaving us your review. We work hard to make the lives of our landlords and tenants as stress free as possible and really appreciate your feedback :)
4/5
GoogleHattie provided great service and was always helpful when I needed to call.
Hi Steph, thank you for taking the time to leave us a kind review, we're thrilled to hear that you received a great service from Hattie.
5/5
GoogleI got served by Emily and Gemma they were quite helpful and patient
Hi Hannah, thank you for taking the time to leave us a kind review. We're delighted to hear that Emily and Gemma provided you with a helpful and patient service :)
5/5
GoogleKirsty and Connor have been very helpful and professional. They quickly found tenants for my 2 properties and kept us well informed. Nothing is too much trouble for them. Would definitely recommend.PositiveProfessionalism
Thank you for taking the time to leave us your kind review Denise. We are so pleased that you’re happy with the service you have been receiving from Kirsty and Connor and really appreciate your recommendation 😊 …
5/5
GoogleGemma Jeffery has provided an excellent service. I would definitely recommend her.
Good morning , thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're delighted to hear that you received an excellent service.
4/5
TrustpilotHouse sale
Great service on the whole, only issue was there choice of solicitors that were not equipped to handle this type of property. So we sorted our own.
5/5
GoogleVery friendly and helpful. Thank you for your help Emily Meadows!
Thank you for your kind review Nicolae.
5/5
GoogleVery efficient and courteous service from Kirsty Turner and Connor in organising the rental and tenanting of my property with a rapid turnaround.
Thank you for your kind words Sarah
5/5
GoogleSharman Quinney, and specifically Megan, were brilliant help when sorting our rental property in Cambridge! They were friendly, helpful and on the other end of the phone whenever we needed them. We would not hesitate recommending them in the future.
Hi Roy, thank you for taking the time to leave us a review. We really value our customers feedback and we're delighted to hear that you would recommend us. Thanks again from us all at Godmanchester.
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Tell us what you need and we'll put you in touch. Sharman Quinney Godmanchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Godmanchester.
