Trusted Agent profile · Hugglescote

Morris Homes Ltd Hugglescote reviews

4.2

★★★★★ Great

826 reviews across 2 platforms

Grange Road, Hugglescote, LE67 2NL

Part of Morris Homes Ltd, see every office.

Morris Homes Ltd's office in Hugglescote, at Grange Road, is rated 4.2 out of 5 across 826 reviews on two platforms, including 3 Google reviews rated 5.0.

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5.0 / 5

3

Reviews on Google

This office

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823

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hugglescote office, from every platform, shown as written. First names only.

5/5

Trustpilot

St Michaels Park , Morris homes .

My husband and I have just moved from the Wirral to St Michaels Park Northampton. We could not have moved to a better site . From our first meeting with Aimee in the sales office who has excelled in her dealings with us . Her friendliness and professionalism is a credit to Morris homes. Pete the site manager has helped us in so many ways since moving in going above his normal duties. After moving in they have still supported us which I can only thank them for .

Mrs · 8 September 2022

1/5

Trustpilot

Morris Homes nothing but incompetence

Morris Homes have shown nothing but negligence and incompetence at St. George's Field. They have irresponsibly abandoned the site, leaving it dangerously incomplete. The exposed roads and raised ironworks are a severe hazard. The playgrounds, neglected and overgrown, are now utterly unsafe for children. Their disregard for community safety and basic standards is appalling.

Greg · 13 July 2024

5/5

Trustpilot

So far everything is excellent

We have just reserved our new house and chosen all the colours for kitchen, flooring, bathrooms etc. Julie could not have been more helpful and patient.

Catherine · 27 July 2025

5/5

Trustpilot

thank you so much Aimee and Jeanette…

thank you so much Aimee and Jeanette for my new home! You are ideal in what you do, professional and very responsive! Thank you MORRIS HOME

Elena · 3 April 2023

5/5

Trustpilot

Stress free experience, Highly recommend!

Our experience with Morris Homes has been nothing short of fantastic. Starting with viewings with Sandra (sales manager) and Mark (site manager) who made the whole experience stress free. Sandra in particular worked tirelessly to make sure our sale went through effortlessly. Sandra and Vic are a credit to the company, always available for a chat and will gladly jump straight on to any quires or issues we may have.If we ever move out of our dream home, we will definitely make a consious effort to move into another Morris homes property.

Splash · 28 August 2022

1/5

Trustpilot

Morris Homes Wintringham - St Neots

With the months of delays we were expecting to move into a pretty perfect home. This was far from it!! The sales process was already a mix of emotions, from never being allowed to view our home through the build process to check how it was going to the constant delays. The day we collected our keys I cried, and these were not happy tears. It was like we had bought a second hand home. The carpets were stained, the house was dirty, incorrect fixtures and fittings, poor workmanship, the list goes on! After hiring a snagger, even with the advice of the sales team telling us we didn’t need to waste our money as they take pride in there properties! it turned out the eye level things were minor in comparison to some of the other issues. No loft insulation, the house not meeting fire safety hazards in many aspects, again the list goes on. It was far from a finished home and we couldn’t move into it for 19 days after completion due to the amount of work that still had to commence! Luckily we were in a position to be able to stay elsewhere. Would defiantly not buy a new build home from Morris Homes again!! Thanks for making our first time buyers experience horrific!!!

Kirsty · 19 August 2022

5/5

Trustpilot

Shelbourne Estates, Hunsbury Grange, NorthamptonI travelled from Lancashire to…

I travelled from Lancashire to Northampton to view a show home as there were none available to view in the North West. I met Jess who showed me round the house; she was incredibly helpful and knowledgeable. Jess took the time to answer all of my questions and allowed me all the time I wanted in the property despite the fact that I am hoping to buy in the North West. She was fab and the experience was invaluable in helping me to make a decision. Thank you.

Katie · 4 August 2022

5/5

Trustpilot

Super helpful in the showroom and…

Super helpful in the showroom and advised amazing especially when we had to pick out our choices. We had 2 kids (4 & 5 years old at the time) with us and supported us all the way through. Post sales has been good as well. We’ve had some issues with house like with all new builds but site team have been super helpful in supporting address those. Sometimes not as quick but not slow either.

Manbir · 6 February 2023

5/5

Trustpilot

We were originally not looking to…

We were originally not looking to purchase a new house but after looking at Shelbourne Estates show homes at Hunsbury Grange probably we change our mind.We been greeted by Jess and she was so kind and helpfull. She showed us a few houses and made our visit so pleasent, that she couldn't do more for us. We are not sure if we will buy a house with Shelbourne, but we just wanted to make a mention to Jess that make us believe that finding the right house is not that difficult.

Leandra · 19 July 2022

5/5

Trustpilot

Morris Homes, great service, beautiful houses!

We recently purchased a beautiful house on the St Michael’s Park development in Northampton and moved in a few weeks ago. We dreaded providing a snag list but the issues were minor and everything had been followed up and dealt with quickly. The quality of the build is fantastic! The process was easier than expected with the help of Jeannette who helped to push the process along and has been so helpful along the way. We’re really happy in our new house and would recommend Morris Homes in a heartbeat!

Holly · 16 July 2022

5/5

Trustpilot

Jess and Lynne are amazing!

Jess and Lynne are amazing! We are still waiting for our new home to be built, but Jess and Lynne at Shelbourne estate in Upton are so amazing! They was with us any time we needed them! Giving an advise of colour choices, e.t.c! Viewing show homes and our new build! Can't wait to get keys and move in!

Alina · 16 March 2024

5/5

Trustpilot

Thank you so much Geeta for your help…

Thank you so much Geeta for your help at The Willows.

Robert · 16 March 2024

5/5

Trustpilot

Excellent service at Stanley Garden

We just reserved our property today at Stanley Garden, Bomborough, Wirral. With great and professional services of Jan Ankers, we have a chance to purchase our dream house in Wirral. Apart from other big names, this is the first time we know Morris, never heard it before until searching at Rightmove, their company's website and on-site reviewing, they have excellent workmanship, they use excellent brands of appliances, they have a lot of styles of layouts offering to choose. And the most important, with all the good stuffs I mentioned above, they asking a very reasonable and worthwhile house price. Along the process of reservation, Jan offered a professional, detailed explanation and information. We have a great experience. Good job.

Angela · 5 July 2022

5/5

Trustpilot

Couldn't ask for better service

Couldn't ask for better service. Being my first time buying a new build and buying alone so not having a clue, everything was explained to me clearly and patiently. Such a lovely team, so friendly and supportive throughout, even when I was feeling stressed and worried about things. I knew I could just call the site office up and I'd be made to feel like a valued customer and everything was done to help make the stressful journey of buying a house much more bearable. Since moving it's not changed and with the constant care and support, you truly feel like part of a family. Great, great service.

MISS · 4 July 2022

5/5

Trustpilot

Greenlakes Rise - Bedford

My partner and I purchased a home at Greenlakes Rise in Bedford and had a brilliant experience from start to finish. Nicky the sales advisor was extremely helpful answering all our queries quickly, she also helped along with Helen in moving along any blockages with solicitors or mortgage companies. Once moved in we were under the care of Matt the site manager who helped with all our snags and sorted them quickly. Appreciated the calls from the director Mark after moving in to check everything was up to our standard.Would recommend Morris Homes to friends and family.

Kieran · 1 July 2022

5/5

Trustpilot

Jeannette was absolutely brilliant

Jeannette was absolutely brilliant, the definition of customer service.

Ricky · 18 April 2024

5/5

Trustpilot

Shellbourne Estates - great experience

We have recently moved in to our new home at Hunsbury Grange, through Shellbourne Estates. We had an amazing experience with Lynne and Jess who looked after us from reservation through to completion, they provided us as a family with guidance and support through out our whole journey, nothing was ever too much trouble making sure everything was perfect for us as a family. We have also had a good journey with the site and customer care team since moving in.

Becky · 27 June 2022

5/5

Trustpilot

St Mary's Park Development

I am writing before actually moving into the property, I am still a few months shy, so bear that in mind. However, my experience so far has been fantastic. The sales team Carol and Olwyn have been so helpful and genuine. No detail has been overlooked. They have made the whole buying experience a pleasure. If the show homes are anything to go off then I know my partner and I are going to be delighted with our new Morris home. Just can't wait to move in!

Mr · 24 June 2022

1/5

Trustpilot

I moved into my new build a year ago I…

I moved into my new build a year ago I had an inspection of end of defects and was a few repairs that needed doing I have posts missing in the garden, cracks in my banister bigger than a £1, cracked bath panel, big leak due to the plug not being fitted properly. my kitchen floor isn't even straight list goes on. this was in February we are now June and iv had no contact from them what so ever. Very disappointed

Chanel · 15 June 2022

5/5

Trustpilot

Buying a property in churchfields standish

We have recently put a deposit down on a new House in churchfields standish, the property is in development and as we are living outside the uk this makes things a little more difficult, but we are delighted with the way things have been handled especially from there sales representative julie, nothing has been to much trouble and the knowledge and professionalism she has shown have made this big decision in our life so much easier, kind regards Colin and Ann

Colin · 10 June 2022

5/5

Trustpilot

We moved to Shelbourne Estates 6 months…

We moved to Shelbourne Estates 6 months ago and have no regrets. The team are incredibly helpful and patient throughout. They go above and beyond and will help and engage way after they have to. The build is high quality and the surroundings beautiful and tranquil. We're happy we made the move here.

Jenny · 21 June 2024

1/5

Trustpilot

Most of positive reviews are before moving in

Reading the bad reviews, my experience is very similar. Flooded garden, poor standards and customer service not interested. Please note that most of the positive reviews are to do with experiences before moving in. Once you have moved in, everything changes. Don’t recommend this company at all if you want decent standards and after buying support

Ana · 25 April 2024

5/5

Trustpilot

MGH Broadacre

We have been here for about 2 months now and were helped by the sales team throughout the process (Lizette in particular) from chasing estate agents and solicitors to ensuring everything went smoothly on completion day. The construction team have been very helpful in completing all the snags we raised and assisting us in clearing unwanted packaging. Construction traffic can be a bit of a nuisance at times but everyone has been very courteous. We’ll see how things progress as the build continues of two houses opposite.

Michael · 22 May 2022

4/5

Trustpilot

Happy with our new home.

Moved in June 21 and although a traumatic experience due to our solicitors failure, Morris Homes were brilliant in helping us. Very few snags, but these were dealt with immediately by the Site manager Tony. He always stopped to to check everything was OK. However He has moved on and the new Site Manager hasn't introduced himself as yet. Customer contact is key to Customer satisfaction. Tony knew this.Only complaint now would be the parking of the tradesmen is allover the occupied area, with trucks still using the road this could be moved to the area of the site which is under construction. Otherwise very happy with our new home.

JP · 22 May 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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