5/5
TrustpilotLucy was absolutely brilliant with us
Lucy was absolutely brilliant with us, she’s helped all the way through and has kept us updated on everything through it all!
Trusted Agent profile · Huddersfield
Reeds Rains reviews in Huddersfield
★★★★★
2,163 reviews across 3 platforms
23 Market Place, Huddersfield, HD1 2AA
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Huddersfield, at 23 Market Place, is rated 3.7 out of 5 across 2,163 reviews on three platforms, including 181 Google reviews rated 4.1.
181
Reviews on Google
This office
4
Reviews on Facebook
This office
1,978
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotReeds Rains did an excellent job for…
Reeds Rains did an excellent job for our flat purchase. Gemma could not have been more helpful and was always available whenever we phoned. They went above and beyond, even driving to the flat after hours to let us in when we wanted another look around to measure up halfway through the purchase. Great service, thanks guys.
Agent replied · 14 June 2024
Hello Cheryl - Thank you for taking the time to write an positive review, we wish you the best in your new home.Many thanks,Reeds Rains
5/5
TrustpilotGood service from Chester-le-Street branch
Recently bought a house through Reeds Rains Chester-le-Street. Janet and Vicki were helpful and professional throughout and were happy to give solicitors a nudge to help drive the sale through to completion. Very happy with the service I received as a buyer.
5/5
TrustpilotDurham Team
Durham TeamSpecial thanks to Paige and Ash for the seamless and painless placement of tenants in my property. It was done super quickly with total ease, professionalism and what was appreciated the most was the friendly demeanour which continues in all communication now.
5/5
TrustpilotGreat service from all the team
Great service from all the team, Derry was fantastic, kept me informed at all times and was a great help to me understanding how the lower end of the chain was working, highly recommended
5/5
TrustpilotErica Collins and Reeds Rains were…
Erica Collins and Reeds Rains were amazing from beginning to end of the process from booking the viewing to moving in. Making the whole rental process completely hassle free. Can’t rate them highly enough!
5/5
TrustpilotAlison is a fireball! - Clarilis & Matthew
We used Reed Rains to buy our first house! Our agent was Alison and she was absolutely fantastic. From the first moment we met her, we got complete transparency and honesty about the property and about the buying process. As first time buyers, I and my husband had no idea how to navigate this journey - however, having Alison by our side, always on the money and always pushing for our best interest, was so pivotal for our experience. We have nothing but love and appreciation for Alison and Reed Rains. Thank you from the bottom of our heart... Clarilis and Matthew Almeida-Holmes ❤️
1/5
TrustpilotVery poor
Very poor, don't seem to have any brain power when it comes to how to market a property.Incapable of responding with anything coherent when you raise any queries. You don't need to be William Shakespeare but a general level of being able to construct sentences is not too much to expect.
Agent replied · 14 June 2024
Hi Leonard,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotYou have a great team who gets things…
You have a great team who gets things done
Agent replied · 22 November 2024
Thank you for your kind words. We appreciate your recognition of our team's hard work and dedication.
5/5
TrustpilotAll over good service
Very helpful....good advice & kept up to date at all times
Agent replied · 14 June 2024
We are thrilled to hear that you found our advice helpful and appreciated the updates. Your positive feedback is truly motivating for us.
5/5
TrustpilotProfessional and Friendly
Clark made the whole experience simple and straight forward. He (and the others that I spoke to) were all friendly and helpful.
4/5
Trustpilotmost valuable of a company is Customers' Care
Your staff respect customers' wishes and requests, then try to achieve what customers' need.
Agent replied · 24 August 2024
Hi there,We appreciate your feedback and are glad to hear that our staff is respectful of your wishes and requests. We strive to provide excellent customer service and will continue to work hard to meet the needs of our customers.Regards,Reeds Rains
5/5
TrustpilotExcellent service and a very professional team. Highly recommended .
Excellent Service by Claire.Very professional.Claire was very approachable and always willing to help.I heave dealt with Reeds Rains before and have had brilliant service every single time. Highly recommended .
5/5
TrustpilotDealt with Scott in the chesterfield…
Dealt with Scott in the chesterfield branch. Absolutely fantastic bloke, had no issues at all and he’s been better than I could’ve asked for.
5/5
TrustpilotJames 5 stars
May I thank James in property letting for all the assistance he gave to my daughter and sorting out the problem with her apartment and talking with landlord and dealing so well with the issue ... very polite professional gentleman
1/5
TrustpilotDisappointing
Made the mistake of using these to sell our house. We have now been waiting for a memorandum of sale for well over a week. Initially we were getting told we would have it 'by the end of the day'. This then changed to 'we have chased it', were now getting to the point that our emails are just being ignored. Nobody seems to be taking ownership of this their side, its left to us to do all the chasing. The one document we are waiting on to move forward is being held up by our own estate agent. I would not recommend them!
5/5
TrustpilotVery helpful staff.Got us through our…
Very helpful staff.Got us through our identity check quickly.Thankyou so much.
Agent replied · 27 October 2024
We appreciate your kind words about our staff. We're glad to hear that they were able to assist you with your identity check efficiently. We strive to provide our customers with a positive and seamless experience.
5/5
TrustpilotEverything went really well for our…
Everything went really well for our rented property. Lucy was very friendly and communicated with us every step of the way.
5/5
TrustpilotVery helpful and efficient staff
Very helpful and efficient staff, very professional standards all round.
Agent replied · 27 October 2024
Thank you for your feedback! We're glad you found our team helpful and efficient. It's great to hear that our professionalism stood out!
1/5
TrustpilotLandlords Beware
Reeds Rains, as agents colleced the rent from our tenants, however, they then kept it for themselves for no reason that they could state when asked, within their own Terms and Conditions.They will happily quote their Terms and Conditions to you, but, ignore them when you quote them back to them. Avoid them.
Agent replied · 14 June 2024
Hi,I’m sorry you’ve not been pleased with the service you’ve received from Reeds Rains. Customer service is of paramount importance to us. I can’t find your details on our system however if you could please email me at leyland@reedsrains.co.uk or call me on 01772 423772 I would appreciate the opportunity to discuss this matter for you. Kind Regards, Reeds Rains, Leyland
5/5
TrustpilotNice staff
Nice staff, Tom took excellent photos 😁
Agent replied · 28 December 2024
Thank you! :)
5/5
TrustpilotVery good friendly and professional…
Very good friendly and professional service
Agent replied · 28 December 2024
We're so glad to hear you had a positive experience with our team. We strive to provide excellent service and appreciate your kind words.
5/5
TrustpilotSmashing service
The team were always honest, professional and supportive. Excellent communication.
Agent replied · 27 October 2024
We are so glad to hear that you had a positive experience with our team. We strive to provide excellent communication and support to all of our customers. Thank you for your kind words.
5/5
TrustpilotBlowing the myth out of the water
RR blow the myth that most estate agents are hapless out of the water! The company culture is remarkable, truly putting the client's needs first and above their own. At the Didsbury branch Connor took the initiative to refer my query to David who sought additional advice from Peter. As a great team they swifly helped me to a happy conclusion on my house sale - despite my not being their client. I am so grateful.
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