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Earnshaw Kay Estates reviews

4.1

β˜…β˜…β˜…β˜…β˜… Great

43 reviews across 1 platform

14 Chancery Lane, Huddersfield HD1 2DT

Earnshaw Kay Estates's Huddersfield office at 14 Chancery Lane is rated 4.1 out of 5 across 43 reviews on 1 platform, including 43 Google reviews rated 4.1. Checked 9 October 2026.

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4.1 / 5

43

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.

5/5

Google

Amazing service from Earnshaw Kay Estates. We applied for a property we fell in love with and the process was simple and well explained along the way. Thank you to Nicky who has kept us up to date and informed along the way. We look forward to moving into our new family home on Friday. Thank you 😁

Hannah Β· 20 August 2025

Agent replied Β· 16 April 2026

Thankyou Hannah and hope you are settling in well.

5/5

Google

I have used Earnshaw Kay to manage my rental property for the last 4 years. Andy and his team have been absolutely amazing providing a super professional and prompt service for my tenants and myself. Andy even attended a leak at the property over the Christmas holidays. I would not hesitate to recommend them to anyone wanting their rental property managed.

C Β· 31 May 2025

Agent replied Β· 27 July 2025

Thankyou so much for your lovely review; it has been a pleasure working with you.

5/5

Google

I used Earnshaw Kay when i moved into my apartment in Huddersfield and it couldn't have been an easier process. Nicky offered 10/10 service from start to finish, super friendly and professional. Even when in the apartment, dealing with Earnshaw Kay throughout the time as a tenant was as good as you could possibly ask for, literally don't have a single complaint. Moving house can be very stressful but if you're using Earnshaw Kay, you can know you're in safe hands. I have since moved out of that apartment and again, Nicky and the team made the move out process smooth sailing even though i was moving hours away from Huddersfield. 10/10 Fully recommend.

Sam Β· 31 May 2024

Agent replied Β· 24 August 2024

Thankyou very much for such a lovely review and for being such an excellent tenant; we wish you all the best in your new home.

5/5

Google

Nicky did such a wonderful job of arranging and conducting the viewing at the property Honestly really appreciate the thoughtful and well detailed viewing, it’s not often that letting agents go above and beyond (in my experience) and I have had a fair few bad viewings in my time Thanks so much for the viewing, it was very appreciated and good luck with future ones!

Curtis Β· 13 October 2025

Agent replied Β· 16 April 2026

Thankyou Curtis.

5/5

Google

Brilliant experience. Earnshaw Kay were flexible and arranged the viewing at a time that suited me, rather than insisting on a fixed slot. Their communication throughout was excellent and the whole process from placing the holding deposit to moving in was smooth and seamless. Very professional, highly recommended.

Yasmine Β· 16 November 2025

Agent replied Β· 16 April 2026

Thankyou so much for your review and we hope you are settling into your new home well.

5/5

Google

Nicky and Andy were a pleasure to deal with throughout the process of renting my new home. They both went above and beyond in getting the house ready and understanding my circumstances. Thank you very much, wouldn’t hesitate to use them again in the future.

Ava Β· 16 April 2023

Agent replied Β· 24 August 2024

Thankyou Ava, we wish you every happiness in your new home!

5/5

Google

I have recently moved to Huddersfield and they found me a beautiful apartment very close to my work. Nicky and Victoria have been extremely efficient and professional throughout the process. And they are so friendly too! It took less than 2 weeks (including the Easter break in between) from viewing to confirming my lease. I have moved a lot and this time is the most stress-free one. I’m very lucky to have found them.

Yun Β· 26 April 2024

Agent replied Β· 24 August 2024

Thankyou so much Yun for your review and we wish you every happiness in your new home.

5/5

Google

Wow wow wow lol very professional,understanding. They explain every bit in details The letting process was so smooth Nicky was always ready to help anytime. Overall 100/100 I recommend earnshawkay everyday and any day. thanks for the lovely package.

Ayomide Β· 27 April 2023

Agent replied Β· 24 August 2024

Thankyou so much for the lovely review and we hope you are enjoying your new home.

5/5

Google

I have just moved with the help of Earnshaw Kay . The help from all the team was brilliant . Very warm and welcoming and extremely helpful with all the paperwork that needed doing . Couldn't have asked for anymore and would recommend their services to anyone

Jonny Β· 14 March 2025

Agent replied Β· 26 April 2025

Thankyou Jonny for your kind feedback and we wish you all the very best in your new home.

5/5

Google

We are very happy with the service provided. When my family met Andy, he was very understanding of the needs. We found Andy and his colleagues to be readily available and answered all the questions we had including meeting our needs regarding some requests. Our agreement has ended and we have received the deposit minus a small amount towards cleaning the property for the tenants. Very quickly, my family formed a good relationship with Andy from the start and we found that to be key in the rest of the relationship. Andy and the agency care about their customers and this shows in their engagement. Very satisfied and would recommend Earnshaw Kay to others looking for good quality accommodation and great people to rent from. MANY thanks

Juliet Β· 16 April 2023

Agent replied Β· 16 April 2026

Thankyou very much Juliet.

5/5

Google

I am very happy that i had a lovely group that managed my property very well. Keeping in touch all the time, inspecting the property from time to time. Taking care of the tenant whenever there is any problem to be fixed asap. e.g fixing lights, leaking. Thanks to the Manager Andy who always give me a hand whenever needed on time, also Victoria and Nicky are lovely ladies. Thank you all for the wonderful days.

Manar Β· 16 April 2023

Agent replied Β· 24 August 2024

Thankyou Manar for such a lovely review and for being an excellent tenant- we wish you all the very best in London.

5/5

Google

We are very happy with the service provided. When my family met Andy, he was very understanding of the needs. We found Andy and his colleagues to be readily available and answered all the questions we had including meeting our needs regarding some requests. Our agreement has ended and we have received the deposit minus a small amount towards cleaning the property for the tenants. Very quickly, my family formed a good relationship with Andy from the start and we found that to be key in the rest of the relationship. Andy and the agency care about their customers and this shows in their engagement. Very satisfied and would recommend Earnshaw Kay to others looking for good quality accommodation and great people to rent from. MANY thanks

Juliet Β· 25 August 2022

Agent replied Β· 24 August 2024

Thankyou very much Juliet.

5/5

Google

Have used Earnshaw Kay for over 10 years to let and manage my properties. They are consistently professional and nothing is ever too much trouble. I always feel as though I can pick up the phone and any queries will be dealt with as soon as possible. They make the whole process of renting as smooth as possible whether dealing with tenants, letting new properties or dealing with any niggles. Can highly recommend.

Ammabel Β· 16 April 2023

Agent replied Β· 24 August 2024

Thankyou very much Ammabel.

5/5

Google

They’re are amongst the top 5 agencies, my time has been wholly awesome. They’re not only amazing but kind, empathetic, responsive, supportively present in their tenants welfare. I appreciate them a lot because I’ve had the best experience so far with them. Thank you so much. Augustine

Augustine Β· 26 April 2024

Agent replied Β· 24 August 2024

Thankyou Augustine.

5/5

Google

Very nice and kind agency that helps when I was need them. Fully satisfied throughout my 12 months tenancy. Recommended!

Lang Β· 11 May 2025

Agent replied Β· 26 May 2025

Thankyou Lang, and we wish you all the best in your move.

1/5

Google

Very poor communication, both when trying to contact them and then them passing information to one another. Details provided face to face different when contact to get an application form. Overall very poor service and feel they dont know what they're doing. Lost all faith and wont deal with them again.

Aaron Β· 16 April 2023

Agent replied Β· 24 August 2024

Hi Aaron - we are very sorry to hear that our service did not meet your expectations, and the frustration it subsequently caused. I will look into the situation to see what improvements can be made and if you would like to discuss further please do call me on 01484 455100, thanks, Victoria.

1/5

Google

Very poor service! Rushed and very uncohesive. Feel I was mislead and lost my money on a credit check not at all happy and will not be using this company again!

Daren Β· 26 April 2024

Agent replied Β· 24 August 2024

Dear Daren, I am Sorry to hear that you were not happy with the service you received. As I recall, you spent quite a considerable amount of time (over 40 minutes) at the property at your appointment (the average viewing takes about 15 minutes). Upon deciding you wished to apply for the property we then gave over an hour of support in the office with filling in the form online. So, certainly not rushed. The reason you lost money following the credit check was due to discrepancies between the information you supplied to us and what was revealed in the checks. I hope that this helps to clarify the situation but if you would like to discuss please do call us. Regards, Earnshaw Kay

5/5

Google

Had a one year rental with Earnshaw Kay, primarily dealing with Nicky and Andy and couldn't fault them. They were proactive throughout and very responsive to communications right from arranging the viewings through to move out.

Stephen Β· 16 April 2023

Agent replied Β· 24 August 2024

Hi Stephen, thankyou very much for such a lovely review and we wish you all the best in your new home.

1/5

Google

Value Please if you value your health and finances don't touch this company with a bargepole. Poor, unprofessional and unwilling to address mould. Especially during a pandemic. Livied in a property of theirs for less than 12 months and there unwilling to accept responsibility for mould and unwilling to fix any issues. Max there director is rude and unwilling to answer any emails or messages. Please look at other estate agents that will actually address any issues you might have. If I could give this company minus stars I would!!!!! I wouldn't rent nor buy a property from this company ever again.

Sean Β· 16 April 2021

1/5

Google

Okay i'll just write what happened to me so you can decide for yourself. We booked the aprtments after viewing it and evrything was ageed upon we signed the pre-contract details and later on after leading us on for a month they said we dont have a income source since we are students and our parents are paying for everything which is why we agreed on paying in advance for every 3 months on top of deposit which is what was told to us before but later on they emailed not even calling saying the landlord has changed his mind and we are not allowed to talk to him, so just go away and we lost all our other option elsewhere since we decided to go with them. So yeah im not saying to avaid them but dont make this your only option but yeah what can you do(insert shrug emoji*)

Jai Β· 16 April 2021

5/5

Google

Very helpful and understanding team, delivering an excellent service.

Mrs Β· 29 August 2024

Agent replied Β· 24 August 2024

Thankyou very much!

5/5

Google

I've been with ESK for 4 years and they've been nothing short of helpful, considerate and accommodating at every turn, thank you so much guys, it's been a pleasure.

Nick Β· 16 April 2023

Agent replied Β· 24 August 2024

Thankyou Nick, and all the best in your new job and home.

5/5

Google

Reported problem and some came out same day to look at the problem

Julie Β· 26 April 2024

Agent replied Β· 24 August 2024

Thankyou Julie

5/5

Google

From previous experience in letting in Leeds I have never had a issue letting anywhere, I found that moving to Huddersfield everything is a lot different. Phone calls don’t get answered and I have been literally lied to in a four month battle from hell with estate agents when all I wanted to do was speak with someone who could help. Everything changed with Earnshaw, I’m in the hospitality business so I know the impact and annoyance reviews can have on a business so I usually refrain from writing then, but honestly it was a breath of fresh air with these guys. From the beginning they were so down to earth and honest with me and helped me, nothing was too much trouble and everything was so simple. I know some agents think letting as an inconvenience over buyers but this really wasn’t the case, Jo is a huge asset to your team she deserves huge recognition for her customer service. So again thank you and I will always recommend you to anyone who is buying or letting in the future!

Alexander Β· 26 August 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Earnshaw Kay Estates's Google reviews

Questions about Earnshaw Kay Estates

How many reviews does Earnshaw Kay Estates have?

Earnshaw Kay Estates's Huddersfield office has 43 reviews across 1 platform: 43 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Earnshaw Kay Estates's rating?

Earnshaw Kay Estates is rated 4.1 out of 5 across all 43 reviews, and 4.1 out of 5 on Google from 43 reviews, checked 9 October 2026.

Where is Earnshaw Kay Estates's Huddersfield office?

Earnshaw Kay Estates, 14 Chancery Lane, Huddersfield HD1 2DT.

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