Harron Homes Howden reviews

★★★★★ 5/5

Trustpilot

Laughton Gate…

Moved into our new home at Laughton Gate a week ago. We are really pleased with our new home. The whole team have been great, but Josh is particularly worthy of mention, a real asset to the company & guided us along every step of the way.

Rachel · 5 December 2025

★★★★★ 5/5

Trustpilot

Although we don’t feel a new build is…

Although we don’t feel a new build is right for us for our next property, Natalie at castle gardens was more than helpful. We walked in on the off chance of seeing the show homes and she was very knowledgeable and patient. She offered us a coffee and listened to our requirements. A lovely experience and a value to your company.

Customer · 22 August 2026

★★★★★ 2/5

Trustpilot

This is my 6th and concluding review of buying a Harron Home

This is my 6th and concluding review of buying a Harron Home, a summary of our experience with views of what HH could do to improve and what prospective buyers think about.The houses and estates are well designed with more space within the houses and the layout of the development. The houses are fitted out with reasonable quality fittings.Reviews describe a grim view of HH. Quality control and work sign off is a weakness and whilst some of their contractors and tradesman are good, some are not. This leads to long snagging lists. Much depends on the site manager and we have had around six during construction and our first year living in the house. Meet the site manager and see what they have to say.Our house was 5 months late, although HH describe dates as for guidance only. That made our life difficult as we were moving from Sweden. We got a firm date at last, packed up and came across to complete sale of the house before our stuff arrived 3 days later. We were promised HH director would undertake a snagging and sign off check before we took ownership. The house was just about finished and we could see some snags immediately but it was filthy, our friends helping us move in helped us clean the house first. With possessions in transit, we had to go ahead but we would have stopped the sale otherwise. HH also rush homes to meet their 6 monthly business account reporting so be careful of pressure in December and June to complete. Above all inspect thoroughly before you complete.We were pressured into a writing a one weeks snagging list, it proved to very important and we never imagined it would take over a year to resolve the snags. The list has been our touchstone to show continuity of our issues to the many, many HH staff we have dealt with. Communication is very poor within HH and not helped by high staff churn rates.HH homes verbally promised fast response to snags and to respond to our request for some minor kitchen modifications. Neither happened so confirm everything in writing, do not believe HH verbal assurances. We have had to find another kitchen company to complete the kitchen at our cost.So, go through extra options very carefully and do not assume what you see in a show house is what you will get, things like radiator positions, the number of electrical socket and positions, style and design of kitchen doors and so on differ. We now know we should have been shown a drawing for the kitchen as well as been given a specification schedule when we chose our extras. Then we would have seen the differences between the show house and the specification given to the kitchen company. It was a hard lesson for us. Ask to see all the drawings for the house including wiring and plumbing. Visit it regularly during construction and photograph everything inside and out, keep notes and send to HH. I photographed all the wiring, all of plumbing and every wall prior to plastering and the photos have been invaluable. We noticed our house had no water supply to the washing machine, which was easy to sort as the plumbing was still being installed. After 4 months we were fed up with slow progress over mostly careless, silly snags. They were not serious and mostly concerned with a tidy appearance. The plumbing was our worst trade with the wrong heating clock, incorrect piping up of the cylinder, heating that did not work for nearly three weeks, wonky sinks, loose toilet seats, uphill u bend drainage pipe, and 5 minor leaks. One leaked under the bathroom floor for months before it appeared in the kitchen. The leak was mended and the floor ripped up but it took a month to dry out for everything to put back. The original electricians and joiners and the new plumbing firm that fixed issues were good, as were the HH homes employees who fixed minor decorating snags.So, we do love our home and Pocklington but it has been a log slog with HH. I really do not know why they do not get things rights first time; I believe it would be cheaper than the cottage industry of rectifying snags and make for happy customers as well. The waste of time, cost of tradesmen and waste of materials is astounding. HH could be a really good builder quite easily. They are not terrible either, we have met some great staff but be prepared for delays, check everything and be prepared for many months to resolve snags and all the inconvenience they bring with having to be at home. Our experience could have been far, far easier and it is not surprising that some owners get angry and frustrated with HH. HH need to sort out project management to deliver houses on time and dramatically improve quality control.Would I buy another HH? My answer is a maybe because we got there in the end. If I knew what I know now when we planned to buy the house, I am not so sure.

Miles · 22 October 2024

★★★★★ 5/5

Trustpilot

Shipley lakeside

We have just moved in to our beautiful home in Shipley lakeside, from the very beginning the process was made so easy with the guidance off Charlotte who was very knowledgeable about the process, we reserved our plot at a very early stage in the development and we always looked forward to our regular Monday morning photographic updates you can clearly see how caring and supportive charlotte is about her work so thank you Charlotte.The quality off workmanship is outstanding and we couldn’t be happier their are a few miner snags which are being dealt with by Richard/Jamie the site managers, we are still being built around which is not a problem, the building team are very courteous and the site is constantly being kept clean which is not a easy task this time of year.

Julie · 21 October 2024

★★★★★ 5/5

Trustpilot

We are currently in the process of…

We are currently in the process of purchasing our new home through Harron Homes, and the experience so far has been fantastic! From the moment we reserved our plot, everything has gone smoothly, thanks in large part to Michelle at Simpson park.Michelle has been amazing, friendly, helpful, and incredibly knowledgeable. She guided us through every step of reserving the plot, making sure we understood everything and were comfortable with our decisions.Although we are still waiting for the house to be completed, we already feel confident we’re in great hands. If the rest of the journey is anything like the process so far, we’re sure it’s going to be an stress-free and enjoyable experience.Thank you, Harron Homes and Michelle, for making the first part of our journey such a positive one!

Maddison · 6 October 2024

★★★★★ 5/5

Trustpilot

A long overdue review for Ann Lawler at…

A long overdue review for Ann Lawler at Brierley Heath. Ann has been fantastic throughout the entire process of buying (again) with Harron. This simply would not have been possible without Ann's helpful, positive attitude. She worked tirelessly to get the deal that worked for us, over the line. During the build we dropped by the office many times (and still do), and Ann was never too busy to chat to us and answer any questions we had. While we're hoping not to move again anytime soon, if we did we'd be extremely happy to get someone half as good as Ann. A credit to Harron!

Tim · 20 September 2024

★★★★★ 5/5

Trustpilot

Friendly and helpful Staff

We have met with quite a number of Harron Homes’ Staff and they have been friendly. We met Sylvia at the Holmewood office last year and she has given us a memorable experience. She is so professional and good at what she does. The way she celebrate our wins and how she handles and presents issues when we feel disappointed. She didn’t just show us how to get our first house. She held our hands throughout the process. Thank you, Sylvia. Thank you Harron Homes

O.J · 9 March 2026

★★★★★ 5/5

Trustpilot

Ann @ Brierley Heath 5⭐️⭐️⭐️⭐️⭐️

This review is solely about Ann Lawler...while the house we have purchased is beautiful, we wouldn't have purchased if it wasn't for Ann.She's consistently goes above and beyond for her clients. Ann is a credit to Harron Homes and a fanatic asset to their business. We looked around a few sites (different builders) and we never got that "it's the one" feeling. However after spending 30 mins with Ann we made our decision and we can't wait for move in day! Ann thank you for everything and if you ever fancy selling cars instead of houses....let me know!

Chris · 16 September 2024

★★★★★ 2/5

Trustpilot

Things aren't good at the Hawthorns

My wife and I were looking to move into the Snaith or Carlton area and I had been advised that there may be a good deal to be had at the Harron homes Hawthornes estate in Carlton, so today we set out to take a look, we didn't initially call into the sales office as we wanted to get a feel of the estate, unfortunately our first impressions were not good at all. The road as you drive around the estate is awful, I would say if you don't have a 4x4 or SUV you will lose a tyre or two over time, we drove down Vincent Street and turned right where we were met with a fenced off area that was very overgrown with 4 foot high weeds, this actually turned out to be plot 101, one of the plots we were interested in, and through the weeds you can actually see the foundations, it's quite strange that Harron would allow an estate that they are still developing get into such a way. There was also scrapped windows and doors dumped on the car park next to the weed bed. We bumped into a resident who advised us the site has been closed for months and no one is managing it, which explains the condition of the site. I am sure there is a rational explanation, but do Harron actually thing that leaving a development in this way, uncared for & weed infested will sell houses? No, well not to me anyway. Get a grip Harron and get the Hawthorns Estate tidied up!

Carl · 25 August 2024

★★★★★ 1/5

Trustpilot

I've seen better build quality in a lego set

Buying a harron home is hands down the single worst financial and emotional decision. Do not be fooled by almost perfect show homes or the slick sale pitches. The reality is a living nightmare built on shoddy craftsmanship, cheap material and a total lack of human deceny. It feels like they just handed a bunch of tools to people and said "here you go" The customer service team are a black hole of neglect. Once they have your money you cease to exist. Emails disappear as if they work for MI5, broken promises and lies - on the odd occasion someone comes to fix a snag, they either turn up late, not at all or do a bodged patch up job. They have zero accountability and will blame you before they even take responsibility for their own subpar work. They are damaging to people's quality of life and mental health and will end up sending someone to an early grave. An absolute joke.

Anonymous · 10 October 2026

★★★★★ 5/5

Trustpilot

We would like to take the opportunity… to thank the Harron Homes team

We would like to take the opportunity to say how happy we are with our new Harron home. From the initial purchase through to moving in and settling into our new home, we have been extremely pleased with the overall experience. The quality and finish of the property have been excellent, and it is clear that a great deal of care has gone into the construction and finishing of the house. We particularly appreciate the thought that has gone into the layout and design of the home. It is practical, modern and has given our family everything we were looking for in a new home. The house feels well built, comfortable and has quickly become a place that we are very proud to call home. The Harron Homes team have also been friendly, approachable and helpful throughout the process. Any questions we have had have been dealt with professionally, and we have always felt that our concerns were listened to. Overall, we are extremely happy with our Harron home and would have no hesitation in recommending Harron Homes to anyone considering buying a new property. We are very pleased with the quality of our home and, most importantly, we are enjoying living in it

Website · 7 October 2026

★★★★★ 5/5

Trustpilot

Brierley Heath plot 61!

What if we hadn’t of popped in for a ‘chat’? We wouldn't be in our absolutely beautiful dream home (don’t get me started on the dreamy views) and we couldn't have done it without the incredible Ann. She made the whole experience stress free and positive. Anything we needed sorting, she’d sort it. Any questions were answered instantly. She knew how important this move was not just for us but for our little girl and we cannot thank her enough. Everything was perfect from start to finish, harron would be lost without Ann, a real asset but also such a wonderful person! And thank you to Todd too, absolute top bloke and answers any questions you have, again a real asset to Harron! Thanks again!

Lee · 15 August 2024

★★★★★ 5/5

Trustpilot

My journey with Harron…

My journey started with Harron initially many months ago when I decided it was time to move on. I have dealt with a number of different staff along the way. My involvement with them took off in April when my purchase was agreed. For 4 months I have felt very comfortable with the process ( having not moved for 40 years) and Rachel has been a constant source of support. She has chased my solicitors and those belonging to my chain in order to obtain a speedy completion. Would recommend them to anyone.

Christine · 12 August 2024

★★★★★ 5/5

Trustpilot

Ann is fantastic at Brierley Heath

We came to view the Brierley Heath development just for a look, but was shown not only the show homes but were taken up to some of the semi-built homes to view and fell in love with a plot! Ann was fantastic throughout the whole process, very knowledgeable and kept us up to date with photos of our house being built until completion. The part exchange process was easy, and Ann was able to help with any questions we had!

II · 28 July 2024

★★★★★ 5/5

Trustpilot

I have just moved into a new harron…

I have just moved into a new harron home at Riverdale Park. Wow what a fantastic service advice and support i have received from Penny in the sales office. Without her help and support I could not have managed to get here. I couldnt be happier or praise her enough and i am thrilled and looking forward to my new life here. Thank you to Penny from my first visit I was impressed and no other builder had done that for me all the team have been great.Brian Plot 11

Brian · 26 July 2024

★★★★★ 5/5

Trustpilot

Liz Cooper - Wyndthorpe Chase!

A massive thank you to Liz Cooper at the Wyndthorpe Chase development. We are first time buyers and I had spotted an unavailable plot online due to not being released yet. Myself and my partner went to have a look around the development and Liz took us into both a house that was a blank canvas and one that was fully furnished. This gave us such a great insight into the size and space of the house and what it would look like finished. As first time buyers we didn’t have all the knowledge to hand but Liz gave us some great advice on mortgage brokers, financial advisors and how to get going on our purchase. On the same Sunday I was able to speak to the advisors she had suggested and get the ball rolling for a mortgage in principle to purchase our first home. In the meantime Liz managed to get the developers to release the plot that we wanted early so that we could reserve and buy as soon as we had confirmation. Liz got us our perfect first home at an amazing deal and has since continued to provide support advice and check in on our progress with buying our home. We cannot wait to go back to the development and get picking our home features! The new builds come with so many great benefits and so many choices to choose from when it comes to kitchens carpets etc. I don’t think this process would have been as quick, easy, nice & enjoyable without Liz! We would love to see her be rewarded. Thanks Liz, Laura & Branden!

Laura · 19 July 2024

★★★★★ 1/5

Trustpilot

FRONT DOOR REPLACEMENT

September/October 2023 I kept complaining about my front door. A number of work men came out and the problem was never resolved. Then 2 more men came replaced one by one all the workings on the door. There was still a problem. The site manager ordered a new door. NOV2023. I was told 3 months. I kept getting told it was not ready and we don’t fit doors in this weather.On the 16th May totally annoyed by now. I’m informed they want to send the door company out. I was not happy. 7 months now. I asked to speak to Tracey head of customer services that morning16/05. I rang back in the afternoon and she’d gone home. I left a message for her to ring me the next morning and I still have not heard from her. I put in a formal complaint in the sales office about it. As of today 03/06 I’ve not heard from Tracey head of Custer services or anyone else. Now my brother lives with me and he is autistic. So when he can’t lock the door or one of the other problems we have with the door. He goes into melt down because it’s his safety. It’s myself and his work that has to deal with him then. I have explained this to all parties. We were told we needed a whole new door. November23. No one can tell me why this has changed. They want to send a company out and we may then have to still wait.WHY HAS HEAD OF CUSTOMER SERVICES NEVER BEEN IN TOUCH ???

Mrs · 3 June 2024

★★★★★ 5/5

Trustpilot

Excellent customer service @ High Gables site

I would just like to provide some feedback for the outstanding service provided to us by Caroline Dennis, Senior Sales Executive at the Pocklington High Gables site of Harron Homes over the last 4 months.In these days where people are very quick to complain, I wanted to put in writing some positive feedback on one your employees.My wife and I have been trying to downsize from a 5 bed 3 storey house to a Tonbridge and since January, Caroline has been continually dedicated to trying to making this happen for us by:1. Calling me regularly over 4 months, to check on any change in our House sale position (It has taken us 5 months to sell).2. Exploring a wide variety of finance options in order to find a way for us to buy the Harron Home we wanted, including even working with our Estate Agents & offsetting some of their costs. 3. Negotiating with the Harron Homes senior management on several occasions to deliver a deal on 2 different plots which was beneficial for both me as the Customer and Harron Homes.Unfortunately, even with the substantial discounts Harron Homes generously offered on the 2 Tonbridges, we were unable to take advantage as it would have left us right at our maximum budget. Although we are mortgage free, my job situation has recently become more unstable with being made redundant twice in the last 6 months. So, as we needed contingency for my situation, we reluctantly chose not to progress with a new house and instead buy a 10 year old house at a lower pricepoint.However, throughout the whole sales process, we have been very impressed, not only with the quality of the Harron Homes, but also the high quality of Caroline’s dedication and professionalism

Paul · 25 May 2024

★★★★★ 1/5

Trustpilot

We bought a plot on Wyndthorpe chase

We bought a plot on Wyndthorpe chase, the builders are cowboys I would avoid!! They have built houses 1.5metres above ground level and not thought about the flood risk that a 200 year old oak tree sitting 1.5metres below house levels would create, it is a danger to life, we can’t let our kids play outside because of the risk it poses, they have attempted to fix’ the issue 3 times now by just throwing some stones in the ground, with no output anywhere for the water to go so it just fills up like a swimming pool whenever we get rain, and I won’t get started on the quality of the builds, and 4.2 on Trustpilot is a load of rubbish I don’t no anyone in this development who are happy with their homes so clearly a lot of fake reviews!

Consumer · 21 May 2024

★★★★★ 5/5

Trustpilot

Amazing lady at York Vale Gardens

Went over to York vale gardens at the weekend, I was greeted by a lovely lady named Nicola, she was friendly and really knew her stuff, even the silly questions she made everything really clear. Very early stages for us but will be back.

Helen · 29 September 2026

★★★★★ 1/5

Trustpilot

The chaos and misery continues on the…

The chaos and misery continues on the site at Killinghall , Drains being dug up never worked properly and puluting a stream over a field away with sewage..public footpath flooded as they basically laid crush and run with no drainage the do called nature walk has grass unusable and nearly all the trees dead. Harron are a disgrace should not be allowed to build .

Andrew · 8 May 2026

★★★★★ 5/5

Trustpilot

Harron Homes @ De Maulay Manor

What a lovely development. Just reserved a Shelford today. The house is ready to move into and have to say the finish and specification are very good.The development has excellent communication links with the M18, A1 a short distance away.The Lakeside retail and leisure facilities are just 5 minutes away be car.There also looks to be some great walks nearby with a nature reserve in walking distance.Jeanett has been very helpful in the sales office and can’t wait to move in.

RJ · 11 May 2024

★★★★★ 5/5

Trustpilot

Brierley Heath review

This is our third new build purchase, all with different developers and by far the best experience.Having to relocate from Leeds due to work commitments we spent 6 months searching for a property that ticked all our boxes.purely by chance we came across Brierley heath. First impressions, we loved the look and style of Harron Homes, the area is beautiful, surrounded by a park and fields, After a few visits to site and many conversations with the site manager and sales staff we went for the Tonbridge which is beautiful with an exceptional view.The process of buying the house was great, we had weekly updates with photos as the build went through different stages, Ann in sales did a fantastic job (thankyou)The biggest thing for me is the after care, 3 months after we moved in Todd the site Manager still asks if everything is ok, for me that goes a long way, customer satisfaction is everything and showing people that you care. In our previous properties this never happened so (credit where credit is due thankyou Todd you are a credit to Harron Homes)The house is finished to a high standard, we had a few snaggs, as to be expected but they were rectified as soon as we reported them. Its still a building site as more houses are being completed but all the trades and site workers are respectful and friendly, I would definitely recommend Brierley Heath to anyone looking to buy a home in this area, quiet beautiful surroundings with a team of people who actually care about their work.

Tony · 10 May 2024

★★★★★ 5/5

Trustpilot

We’ve been in house 6 weeks now at Shipley Lakeside

We’ve been in house 6 weeks now. We had a few minor snags which were resolved either on the day or the next day. Overall our experience was quick, easy and efficient. We part exchanged our property and the whole process was about 8 weeks from enquiry to move in. We love our home which is perfect for us and two dogs, its the homes and plot location is a real gem. Bizarrely I’ll be sad to see the site team and contractors move on as they are very friendly and seem “part of the furniture”. Jamie the assistant site manager even returned and shepherded my wondering dogs when I left the gate open. Honestly, many thanks Charlotte, Helen, Richard & Jamie for a wonderful house moving experience.

James · 9 May 2024