Hamptons Hove reviews

★★★★★ 5/5

Google

Kaan was incredibly helpful and pushed a difficult sale through to completion. Cheers!

Daniel · 16 February 2026

★★★★★ 5/5

Google

Keeley at Hamptons was a very professional and helpful estate agent and a delight to work with , I would highly recommend. Thank you Keeley .

Tara · 13 October 2025

★★★★★ 5/5

Google

We recently bought a new apartment through Hamptons in Brighton. From our first enquiry through to exchange we have had nothing but excellent, helpful and friendly service. Without doubt the best we have ever dealt with. A special shout-out to Keeley Knights who has been amazing throughout. We would recommend Hamptons Brighton to anyone.

Martin · 2 April 2026

★★★★★ 5/5

Google

I have no doubt in saying that Madeleine Turns, Property Manager at Hamptons, is a kind and very efficient member of the team. I live abroad with all the highs and lows of life for an expat. There was a new problem of an unknown cause with the flat that we rent through Hamptons in Brighton. Dealing with it remotely was potentially stressful, was it not for Madeleine's dedication in helping us to consider the most appropriate course of action. We are very grateful to Madeleine and the team for making us feel right in the middle of the action rather than hundreds of miles away.

Nikki · 26 January 2025

★★★★★ 5/5

Google

I feel compelled to share feedback on Hamptons of Brighton/Hove following a recent sale of our property. Right from the off a very high level of professionalism, knowledge and approach was demonstrated, which didn’t falter right through to completion. Communication was transparent, efficient and personal. A special mention to Martina, Keeley and David for their efforts and making us feel like we were top of their list when we needed them.

Amanda · 1 December 2023

★★★★★ 1/5

Google

Summary: - Lack of proactive effort from Hamptons - Unnecessary delays and wrong advice - Communication was unhelpful and at times hostile - Switched to a new agency and saw immediate improvement - Disappointed by both their reluctance to resolve the agency fee dispute and the manner in which they handled it. I recently sold my property and want to share my experience with Hamptons. My property was listed for sale by Kaan in late June 2024, after I’d been trying to get things moving since mid-May to catch the spring market. Unfortunately, I found the approach lacking in both effort and strategy. Viewings and interest only picked up after I repeatedly pushed for more action. A major issue arose in September/October 2024 when we received an offer from a potential buyer who later withdrew. I later learned that the buyer felt Kaan had made no effort to address their concerns or keep them engaged, even though their reasons for pulling out were unfounded. Rather than taking steps to resolve the situation, Kaan refused to re-list the property until the supposed issues were addressed, causing nearly a month’s delay. I had to provide evidence that the concerns were invalid and once resolved he pushed to put the house back on the market, right before Christmas, which I felt was not at all in my best interest, but rather a way to retain the property in their agency portfolio. After leaving Hamptons at the end of November, I re-launched the property in January with a different agency. The difference was immediate and striking. The new agency was proactive and professional, successfully managing what turned out to be a very complex transaction. They went above and beyond, even persuading the original buyer to reconsider after several refusals and keeping them engaged through multiple attempts to withdraw. Thanks to their persistence and skill, the sale was ultimately secured. When I informed Kaan of the sale and asked for guidance on how to handle commission in this situation, his response was unexpectedly hostile and accusatory, suggesting I was being disingenuous and immediately threatening legal action for the full fee. This aggressive tone was shocking, verging on bullying. While I understand the contractual position, including Hamptons’ initial introduction of the buyer, I was disappointed by the lack of empathy and their refusal to engage constructively. When I escalated the issue to Paul, I received a flat refusal to compromise or acknowledge any missteps on their part. I felt dismissed. My concerns about poor treatment, and at times outright bullying, were met with platitudes, not genuine engagement. The original deal seems to have been lost due to Hamptons’ inaction, and the sale was significantly delayed as a result. I cannot recommend Hamptons based on my experience. While they may receive positive feedback for handling straightforward transactions, and I acknowledge that, in my case, where the situation was complex and required a degree of sensitivity, I was met with shouted threats down the phone.

Andrew · 9 June 2025

★★★★★ 5/5

Google

Hamptons, particularly Keeley & Louis have been brilliant in helping us sell our flat and also valuing our own home and showing us seafront flats we might be interested in.

Linda · 16 April 2026

★★★★★ 5/5

Google

Big thanks to Miss Anya Cumberworth, Senior Lettings Consultant from Hamptons, for her excellent service and great communication. Relocating to Brighton can be quite stressful for me, especially when it comes to finding housing. Fortunately, Anya helped us find an ideal place for me and my daughter and guided us through the necessary steps. She was incredibly helpful. I highly recommend her services with a 5-star rating!

Anew · 1 November 2023

★★★★★ 5/5

Google

I bought my house from Hamptons and Louis Mead and the rest of the team were friendly and helpful throughout. Kept me updated and were very responsive with communication all through the conveyancing period to completion. No issues whatsoever and a very pleasant buying experience!

Bruce · 16 February 2026

★★★★★ 5/5

Google

I currently rent an apartment in Hove through Hamptons, and have been really impressed by the support from Hampton's, especially Jocelyn, the property manager. They have been super professional and very helpful in helping to make the move-in go as smoothly as possible and to work with the landlord and suppliers to help resolve any issues. Really makes a difference

David · 28 August 2023

★★★★★ 5/5

Google

I have worked with Nicola, Paul & Anya for the past 5 years completing Inventories. They are a great team; extremely professional, diligent, personable and knowledgeable. Highly recommended agent, it’s a pleasure working with you, your landlords & tenants.

Hayley-Sayre · 24 September 2024

★★★★★ 5/5

Google

Hamptons in Hove have been outstanding. When I decided to downsize from a large, unique family flat they found both a strong buyer and an ideal smaller apartment within days. The full involvement of Keeley Knights (mainly my sale) and Louis Mead (mainly my purchase) ensured that completion on both was simultaneous and the process from offer to completion on both sale and purchase was astonishingly smooth. Their attentiveness, transparency, and expertise, as well as their ready communications and personable characters were the key to the successful outcome.

L · 23 December 2025

★★★★★ 5/5

Google

Paul, Anya and Lauren have yet again provided excellent service throughout the rental process of our flat. This is our fourth time using them to market and secure tenants for this property and I value their honest approach regarding pricing …

Jo · 16 February 2026

★★★★★ 5/5

Google

Madeleine Turns is responsive and thorough, the best property manager we've had yet.

Marley · 12 August 2025

★★★★★ 5/5

Google

Paul at Hamptons in Hove has been nothing but professional, friendly, efficient and helpful in assisting my boss with his recent move. Nothing was too much trouble and he always seemed to be contactable at any time whether on the main line, mobile or email - with super quick response on any questions or queries we had. Thanks Paul and team for making what was a difficult few weeks so much easier on the relocation front. I have no hesitation in fully recommending the fantastic level of service and professionalism at this branch!

Lisa · 28 August 2020

★★★★★ 5/5

Google

Try and get Freya, honestly one of the best estate agents I’ve come across in the Sussex area, and I’ve met a lot…has a real get it done attitude and obviously genuinely cares. Highly recommended!

Charlie · 16 March 2026

★★★★★ 5/5

Google

Outstanding customer service from Hamptons lettings in Hove. In a very quiet winter rental market we were looking for a family house in Hove. It took five months to find it and the despite contacting all the agents in the area only wonderful Hayley at Hampton's kept in regular weekly touch. She really understood what we wanted and worked tirelessly, above and beyond expectations, to find us our perfect home - exploring every possible avenue. And she found a house for us before it even came on the market! Without her help we wouldn't have made the move. Through the seven month process from initial registration to moving in, she was incredibly patient, efficient, helpful and absolutely lovely to deal with. We almost gave up but she did not and we're now in a beautiful home, all thanks to Hayley. The rest of team, Paul and Jessica also provided exemplary 5* service - highly recommended!

A · 29 August 2019

★★★★★ 1/5

Google

I would leave zero stars if I could. Had my property on the market for 8 weeks with them, 3 of which were over the summer holiday. They undervalued initially then asked me twice to reduce the price despite an identical house selling for £75k more than they had valued mine at. Did nothing to pro actively market and seemed interested only in the commission they wanted to make. Then sent me an email telling me as I would not reduce the price any further they were withdrawing their services. Just abhorrent behaviour. DO NOT USE.

Greg · 21 October 2024

★★★★★ 5/5

Google

On the recommendation of a friend i put my faith in Hamptons to sell my flat in Hove. This process is never easy at the best of times but Martina and her team in the Hove office met and dealt with any problems we encountered. Thank you so much guys. Best wishes, Richard

Richard · 28 August 2023

★★★★★ 5/5

Google

Nicola was amazing at helping me find and rent a property near Seaford. She was quick to respond to everything and made sure the process moved efficiently. Thank you so much.

Eleanor · 17 October 2024

★★★★★ 5/5

Google

This is the second time we have used Hamptons to rent our property in Hove. At every stage in the process, Victoria our agent, went above and beyond what was expected of her to make sure that the house was ready for the tenants (we live overseas and had only just finished a renovation project when the tenants wanted to move in). She was flexible, responsive and made the whole process so easy and (as far as possible!) worry free for us. Based on what we have seen so far, we would not hesitate to recommend Hamptons, in particular Victoria, to anyone looking to rent their house.

Simon · 29 August 2017

★★★★★ 5/5

Google

We bought our new place through Hamptons and they were helpful and pleasant throughout. Special mention to Keeley Knights who was the main contact on the purchase and looked after us well.

John · 24 September 2024

★★★★★ 5/5

Google

Excellent experience letting as tenants. Anya was so helpful during our search and diligent/detailed orientated throughout. She made the whole process feel so smooth. We're very happy letting with Hamptons.

Esme · 17 October 2024

★★★★★ 5/5

Google

Our experience of Hamptons as a letting agent has been great. They are very friendly but also very professional. They guided us through the process of letting our first home in Hove. We made a big move from Milton Keynes and they were understanding of this and helped us navigate some of the tricky deadlines along the way. Paul was always available to answer any queries we had and was always fun to speak to. Nothing has been too much trouble. The whole process being online has also been a joy and made things very easy. I am glad Hamptons are acting as our letting agent also as we know we are truly in safe hands. We would recommend Hamptons as an agent for anyone looking to let in the area.

Pamela · 29 August 2016