Trusted Agent profile · Hove

Fox Hove reviews

4.8

★★★★★ Excellent

169 reviews across 1 platform

161 Church Road, Hove, BN3 2AD

Part of Fox & Sons, see every office.

Fox's office in Hove, at 161 Church Road, is rated 4.8 out of 5 across 169 reviews on 1 platform, including 169 Google reviews rated 4.8.

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4.8 / 5

169

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hove office, from every platform, shown as written. First names only.

5/5

Google

We've currently been working with Rebecca Lake, for our mortgage and would highly recommend to anyone else! Very detailed, goes the extra mile and great communication throughout. Took the time to explain different scenarios, so we could make the right choices for us.

Anisha · 19 January 2025

Agent replied · 8 January 2025

Thank you for your 5* review Anisha. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

I have nothing but good things to say about everybody Fox & Sons. I first went with another company who i feel did very little to help sell my house. I switched to another agent as soon as i could & opted to sell through Fox & Sons. From day one they have been brilliant. I must give special mention to Aston who helped me massively in the early days, Drew who was always on the end of the phone when i needed him & an extra special mention to Keira who was my 'go-to guy' (pardon the expression!). she always helped with everything & always seemed to have a smile on her face (or at least that's what it sounded like on the phone!). Fingers crossed im not going to be moving again for a long while but when i do ill be on the phone to Fox & Sons to help.

Jon · 13 June 2019

5/5

Google

We couldn't have completed our recent move without the help of Drew and the team at Fox & Sons, Hove. We put our house on the market on a Dual Listing basis with another local agent, who were pressuring us to accept £20,000 less than we actually managed to sell at thanks to the advice of Drew. Throughout the whole process we were kept informed of the status and always felt that we could trust them to deal with any issues that arose.

Craig · 13 June 2019

5/5

Google

Great service for buying a property, Rebecca Lake helped and guided us through the process as our mortgage consultant, kept everyone in the loop and went above and beyond.

James · 1 July 2025

Agent replied · 28 December 2025

Thank you for taking the time to share your experience and for your wonderful 5* review James! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I have just sold a flat with the Hove branch which was a rental property that I'd had for a couple of years. I don't usually write reviews but felt obliged to write one as I was so impressed with the service I received. The manager Drew was excellent and was my first point of contact, very professional and accommodating. It was Keira who dealt with the day to day business who I cannot praise highly enough. She was absolutely superb in every aspect. Queries were dealt with efficiently whether by phone call or email. Keira was always extremely polite even when at times the situation was very stressful. Keira was also very pro active in chasing solicitors as and when needed, so much so that after many hiccups we were able to exchange and complete before Christmas. Excellent service all round. Thank you.

Liz · 13 June 2018

5/5

Google

We recently bought our first property through Fox and Sons in Hove with the whole team being very helpful throughout. We dealt with Alan on the mortgage side, who was very informative and kept us up to date on a regular basis. Alan was often available to answer any questions we had regarding the mortgage. Drew was very pro active in progressing the purchase through to exchange/ completion for us. He made sure we were able to hit the timescales that we were aiming to move. All in all, I would definitely use Fox & Sons in the future and highly recommend them. The whole team went above and beyond to make the process run smoothly.

Charlotte · 13 June 2018

5/5

Google

Jack Johnson was outstanding in dealing with my mortgage issues and kept me fully informed throughout the process. Much appreciated!

Lori · 17 July 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Lovely team. Very grateful for them (Keira in particular) for all their hard work in helping my son to buy his first home. Despite a difficult transaction caused by the vendor living overseas, they worked hard to keep is in touch with what was happening and to chase things along. Wouldn't hesitate to use again or recommend them to others. Thank you :-)

Lesley · 14 November 2023

Agent replied · 11 June 2024

Thanks for the excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Jack was very friendly and professional throughout. He was capable and willing to answer a lot of our questions not just related to the mortgage, but the general process around purchasing a house which was a great help. I’d definitely be comfortable to recommend him and use him personally in the future.

Adam · 12 June 2023

5/5

Google

I used Fox & Sons for the sale of my flat after an awful experience with Purple Bricks. Darren, Keira and Jasmine were fantastic throughout the whole process. They were alway contactable and reassuring during an extremely stressful period with mortgage rates skyrocketing. Thank you team for all your help!

Zelinda · 12 June 2023

5/5

Google

Jamie Elvin was the consummate professional, seamlessly guiding me through every step of the process, clearly laying out my options and finding me the best possible deal, where others failed - literally wouldn't have got my dream home without his tireless efforts. He was always there to answer any queries and clarify any confusion on my part. An excellent service.

Nik · 12 June 2022

5/5

Google

We used Jack as our mortgage broker and he has been fantastic - always pleasant to deal with and very informative. He also managed to get an application in for us when we were on a very tight timescale which was a huge help for us! Thanks Jack :)

Dan · 12 June 2023

5/5

Google

Thank you Fox & Sons Hove, in particular Darren & Keira. You were professional throughout the whole selling and buying process and I was kept informed throughout all the stages. Due to problems with the chain it could have been a very stressful time but Darren was professional and able to appease all parties through to completion. Thank you!

Rob · 12 June 2022

5/5

Google

Keira (Hove branch) handled the purchase of the property extremely well and really delivered on the day of exchange by coordinating all solicitors within a 30 minute window.

Dominic · 16 April 2025

Agent replied · 24 August 2024

Thank you for your thoughtful 5* review Dominic! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We have bought our property through Fox & Sons Hove, and have found the team to be incredibly helpful and supportive from start to finish. We were given good advice, and their hands-on approach led to a swift and trouble-free purchase. If we ever choose to sell, we would definitely use them again. Highly recommend this office. Many thanks to all involved.

Cassie · 15 July 2023

Agent replied · 11 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Fox in Hove have been fantastic - undertaken lots of viewings, with great advice along the way. In all, they helped to smooth the process greatly - thank you to the whole team as it was a great team effort. Would definitely recommend.

Matthew · 11 June 2024

Agent replied · 11 June 2024

Hi Matthew, thank you for sharing your positive experience with Fox in Hove. We're delighted to hear that our team provided you with great advice and assistance throughout the process. We appreciate your recommendation and your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Was recommended to see Jamie Elvin to arrange my mortgage by a friend, he has been very helpful and has taken me through every stage of the process with ease and understanding (of my lack of knowledge!) Jamie has been very patient and is happy to explore alternative options should you need to.

Tania · 12 June 2022

5/5

Google

Was lovely working with Drew and his team at Fox and Sons they kept me well informed and all my worries at Bay. They didn't put a foot wrong in my eyes and for that will always recommend them to all my friends and family. A really 5 star performance from an unbeatable team as you would hope. Thanks again for being such a good Team. Blatch ington Road

John · 13 June 2016

5/5

Google

Jamie advised on my mortgage even though I didn't buy through Fox&Sons. He was very available, approachable and helpful especially considering I was buying for the first time. Jamie kept in touch throughout the process and really helped me figure out what I needed. I would recommend him an the Sequence/Fox&Sons service.

Ruth · 12 June 2022

5/5

Google

A really good team helped me through the buying process. There was always a really quick response to my emails and queries and Keira and Darren moved heaven and earth to get me to the finish line. I really appreciated their efforts when problems come up along the way.PositiveResponsiveness, Professionalism

Chris · 25 August 2022

5/5

Google

Incredible service, super responsive and really helpful! 100% would recommend to anyone! Thank you for all of your support!

Marianne · 16 April 2025

Agent replied · 24 August 2024

Hello Marianne, thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with our team. Your recommendation means a lot to us! Kind regards, Lucy, Customer Relations.

5/5

Google

Keira and Jamie were both incredibly helpful and thorough with helping us buy our first flat. Jamie was fantastic at giving fair and easy to understand mortgage advice and he made the whole process really easy. Keira was incredibly personable, understanding and professional. We’d highly recommend buying with Fox and Sons Hove!PositiveResponsiveness, Quality, Professionalism

Rebekah · 25 August 2021

5/5

Google

Jack Johnson is a super hero. Very knowledgeable, patient and diligent. He will always be my go to for mortgages and I would recommend working with him for your mortgage, without any hesitation or caveats whatsoever.

Thomas · 12 June 2023

1/5

Google

I had my property on sale with Fox & Sons Hove branch for no less than 3 years. Admittedly it probably was a niche house to sell as it had seven bedrooms. However, there were a whole series of problems that didn't help the sale. Firstly, I think the initial valuation by them was probably too high, but they may have done this so that they secured the business. Secondly the marketing was very poor. I had to rewrite the initial introduction on the sales document as it was so poor. The photographs taken did not do the house justice as was remarked on by several viewers. Then the best of the photographs that were taken were excluded from the sales document and it took them a long time to retrieve these. Thirdly, I felt the manager tried to bully me into actions I didn't want to take, and I had at least two flaming rows with him. To be fair they did do some good things like help to get me a roofer quickly when a tree blew down in my garden and the manager did put more effort into selling it when he latterly came on board. If things had stayed there I may have been tempted to give two stars. However, the thing that I have really given the one star for is what happened when a buyer was finally found. I had really semi taken the property off the market after three years with no sale, but allowed someone to come and see it and they made an offer. However, in three years you can imagine the price of houses had gone up a lot and my asking price hadn't. I initially accepted the offer but on looking at other houses, my house seemed very under priced. The manager at Fox Sons told me that these were just asking prices and the price i got was good. However, I did not trust this answer and got three more agents to value the house. Two said I should get 200,000 more and the third much more. The manager of Fox & Sons had anticipated this would be the case, as I think he knew how under priced my house was and had already asked the buyers what they could go to. The buyers could go to another 100,000, which I accepted as I was sick of the whole business after three years. However, the overall impression I have was that Fox & Sons are not professional and that they really didn't care that the price of my house was way too low as long as they got a sale; i.e. I felt they were not acting in my best interest but theirs. I wil never use them again and suggest you don't.

Roger · 12 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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