Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDec 2013 This company made a severely disabled man homeless, he was forced to sleep rough in severe cold with a chronic pain disease! and Aspergers, social workers and brighton council were unable to help, he was hospitalized with hyperthermic shock and nearly died, we will not forgive this Iranian owned business, we will not forget those who snare the most needy in our society and then screws them over for their deposit at every opertunity including single mothers, evicting people and raising rent with no just cause, even if you decorated and had carpets cleaned, You should have expected us! #AnonFamily
Brighton · 14 June 2014
★★★★★ 1/5
GoogleWorst business practices that have been known, a bill from this so called company will require close scrutiny as there will inevitably be amounts added that have no resemblance to reality .
It would appear from one such bill I have that cleaning staff employed by the company have an hourly rate in excess of £200 ,
Should you encounter this company advice would be from me to run quickly !
After posting my review I went on to read others and the company can expect court action and legal fees.
Lets have this type of company stopped from existing.
David · 14 June 2014
★★★★★ 1/5
GoogleTerrible service - took forever to get a viewing booked in for a single property. They kept moving the viewing which is understandable due to tenants but when we showed up for the viewing the property was no longer available.
We took time out of work to go and view the property but not phone call or e-mail to say it was no longer available. We arrived and there was no one there. Ridiculous.
Adam · 13 June 2019
★★★★★ 1/5
GoogleAwful. Drains blocked when we arrived, mice, disgusting bins that were always locked/overflowing, front door (to the building) regularly broken into, half my partner's bike was stolen while chained to the bike rack, bath fittings left unattached for 6 months despite many complaints, broken stove not replaced for 4 months despite many complaints, continued to be charged bills after leaving ... never compensated for anything and they even kept some of the deposit.
Georgia · 13 June 2018
★★★★★ 5/5
GoogleThank you very much for everything that the agency has done for us. Her agents are very professional and very helpful to their clients.
Mrs. Alex, is a very good person, and approaches people very well.
Very nice and professional!
We, as foreigners with a child, we highly recommend this agency.
Greetings !
M · 13 June 2019
★★★★★ 5/5
GoogleI rented with Coastal Management for just under a year. All of my repairs were fixed very quickly and communication with everyone in the office was clear, precise, honest and professional. My move in and move out process was utterly painless and would rent with them in the future without hesitation!
Jack · 13 June 2016
★★★★★ 4/5
GoogleHad some initial teething issues regarding the state of the flat we moved into as building work was completed long after the expected date, however after this the staff have always been fantastic at resolving issues we have as soon as we let them know and are extremely accommodating
Paddy · 13 June 2018
★★★★★ 5/5
GoogleMy partner and I rented a lovely appartment in Hove for over 2 years with Alice as our property manager and we couldn't have been happier with the experience: very professional, helpful, excellent communication and very quick to react when …
Charles · 16 April 2021
★★★★★ 5/5
GoogleBeth at Coastal has been great during our time with them. Always helpful and polite, quick to respond and deal with any issues.
Sophie · 16 April 2023
★★★★★ 1/5
GoogleAbsolutely unprofessional...perhaps training may help. As for the grammar maybe back to highschool... communication well ...non existent....avoid at all costs ..clearly just there to take the money ..no doubt will dissappear overnight like the others do
Kristina · 16 April 2021
★★★★★ 5/5
GoogleI was renting a parking space through coastal management. I was dealing with Kim, who is professional, easy to contact, quick and efficient.Once I left the parking, I had the deposit back in a week. Couldn't have asked for anything more, thank you
Sgt · 13 June 2016
★★★★★ 5/5
GoogleOne of the most amazing agency I've ever been in contract with. Excellent customer service and wonderful support if you in need of any flat related issues. No one's perfect but they do their best. …
Patryk · 16 April 2020
★★★★★ 5/5
GoogleAs a tenant I found the team at Coastal to be very responsive, efficient, effective and professional throughout the term of my tenancy. Thanks again Coastal
A · 16 April 2022
★★★★★ 5/5
GoogleI love Coastal Management and believe they are one of the rare letting agencies out there who don't want to rip you off and want to genuinely give you good service
Fenix · 12 June 2021
★★★★★ 5/5
GoogleI love Coastal Management and believe they are one of the rare letting agencies out there who don't want to rip you off and want to genuinely give you good service
OnionTraveller · 16 April 2021
★★★★★ 1/5
GoogleDo not use this letting agent!!
Me and two of my mates put applications in for a flat. The woman was pushy and …
Alex · 16 April 2022
★★★★★ 5/5
GoogleI love Coastal Management and believe they are one of the rare letting agencies out there who don't want to rip you off and want to genuinely give you good service
FeFe · 25 August 2020
★★★★★ 5/5
GoogleGreat service from Alice the Property Manager especially. Very responsive, professional and friendly. Fantastic experience and extremely helpful, would recommend them thoroughly.
Ethan · 16 April 2022
★★★★★ 5/5
GoogleJo from Coastal was really efficient and informative when I had to end my tenancy. She made sure the process was smooth and hassle free and was always more than happy to answer my questions!
Abi · 13 June 2018
★★★★★ 1/5
GoogleI rented from Coastal Lettings for 1 year and found out they don't give references to future landlords they said,this stopped me renting elsewhere.I had no problems with my rent but they got this attitude
Michael · 13 June 2017
★★★★★ 5/5
GoogleHaving dealt with some of the staff for years it is refreshing to have some consistency in the property sector.
Always quick to reply and work with us to find a solution.
Matthew · 13 June 2019
★★★★★ 5/5
GoogleBeen a tenant for 6 years with no complaints whatsoever... really helpful & very swift on reporting faults to fixing them.. staff are amazing,so helpful. I work closely with the lovely Jess & Kim....
Julie · 13 June 2016
★★★★★ 1/5
GoogleA terrible company, lazy and unreliable have made my renting life as close to hell as they could manage. Do not rent with them.
And the property they put me in leaks ....
Imo · 14 June 2015
★★★★★ 1/5
GoogleUnprofessional thiefs!!!!!!! They try to charge you huge and unreasonable amounts of money with every possible way. They charged me 90 pounds for a photocopy of the contract!!!! Stay away
Konstantina · 30 December 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.