Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHonor, Daria and Rosie form a great team providing a really professional service, minimum hassle and excellent communications. When time is precious that is priceless. Well Done!PositiveResponsiveness, Quality, Professionalism
Hitesh · 9 January 2021
Agent replied · 8 January 2025
Hi Hitesh, Thank you for taking the time to leave this lovely review! I know that Honor, Daria and Rosie will be so happy to read this 😊 Thank you for your kind words and thank you for choosing Townends! - Claire …
★★★★★ 5/5
GoogleExcellent service from Dawn and Aggie, throughly on the case for selling my flat and always very responsive throughout the process. Highly recommendPositiveResponsiveness, Quality, Professionalism
Amrita · 24 October 2021
Agent replied · 23 October 2024
Hi Amrita, thank you for taking the time to leave feedback. Dawn, Aggie and the team will be so happy to read this. We wish you all the very best - Claire
★★★★★ 5/5
TrustpilotBecky was very helpful and efficient
Becky was very helpful and efficient. Great service
Leo · 24 November 2021
★★★★★ 5/5
TrustpilotJust want to say a MASSIVE thank you to…
Just want to say a MASSIVE thank you to my property manager Ben, and the team at Stirling. They are always there when I’ve needed them, really down to earth company with true professionals on their team.I wouldn’t hesitate for a second to recommend them to anyone I know.If I could give 10 stars I would!
Esin · 23 November 2021
★★★★★ 5/5
TrustpilotA Real Pleasure...
I had the pleasure of marketing my property with Stirling Ackroyd in 2017, with the sale completing in December. In particular I would personally like to personally thank 'Caroline Offergelt' who's enthusiasm, knowledge and professionalism far exceeded my expectations. Caroline proactively worked with my solicitor and the buyer to ensure a smooth transition from start to finish. I couldn't have asked for a better Negotiator! Thank You,Paul
Paul · 8 February 2018
★★★★★ 5/5
TrustpilotHad a lovely conversation with David…
Had a lovely conversation with David Harvey today. He was extremely helpful and patient. I got off the phone feeling happy with the information I had received. I am looking forward with the action plan we discussed at this early stage regarding my property.Thanks, J.K.Malhi
J.K.Malhi · 1 March 2023
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Used this company twice and surveyor was very thorough. Letting us know by phone some details about the house we were buying that we didn’t know. Also report was comprehensive.
Pauline · 31 January 2024
★★★★★ 5/5
TrustpilotWe are very pleased with the excellent…
We are very pleased with the excellent service provided by Aimee Croucher, the Property Manager. She is friendly, kind and always offers a help if there is any issue. She is really amazing, I don’t want to miss a chance to thank her and team for all your kindness and support to us.
Bimarsh · 1 April 2022
★★★★★ 5/5
TrustpilotProfessional and Brilliant
I had the opportunity to work with Sam and Leyla, they are absolutely brilliant. The attention and the time of response were amazing. They helped me a lot with the process, I closed my new apartment deal in less than 3 business days. I highly recommend them.
Humberto · 7 December 2022
★★★★★ 5/5
GoogleGreat sales team I dealt with Richard and found him in particular to be polite and friendly
Vincent · 25 October 2018
★★★★★ 1/5
TrustpilotThey r worse’s company ever
They r worse’s company ever. If u can don’t rent or use this company
Fatih · 7 December 2022
Agent replied · 27 December 2024
Hi Fatih, we pride ourselves on the great service we offer, I am sorry that this has not been your experience. I would love an opportunity to work with you to understand what may have happened, if you would like me to do this, please provide further information by emailing help@stirlingackroyd.com - Amber
★★★★★ 5/5
TrustpilotHelpful and efficient Service
Joel G was extremely helpful in organising a property valuation and took the time to listen and advise accordingly. He was knowledgeable and friendly and did not push. Gave me a very favourable impression of the company at first glance. Thank you!
Rebecca · 19 April 2023
★★★★★ 3/5
TrustpilotIt is confusing to deal with so many…
It is confusing to deal with so many different people accross different branches, and sometimes information gets lost along the way. I am grateful though for Daryl Bourgeois who is my go to person in the agency and always helps resolve any issues, whether they are in his direct line of work or not.
Nausica · 26 November 2021
★★★★★ 5/5
TrustpilotExcellent Service
Im really pleased with the service provided by Melissa (Property Manager) who helped resolve a whole host of issues during my property letting. Efficient and great communication which made the whole process really easy and worked really hard to resolve any issues that I had. A credit to the company - Thank you !
Majid · 25 November 2021
★★★★★ 5/5
TrustpilotGreat service
I was connected to Mr David Harvey, he was very friendly and helpful. Provided me with all the details of the properties I wanted to view and arranged an ideal time for viewing. Much appreciated.
Jingyu · 11 October 2023
★★★★★ 5/5
TrustpilotAbby Goopta in the tenancy renewals…
Abby Goopta in the tenancy renewals section did a great job, completely trouble free.Thanks Abby.
Christopher · 1 February 2019
★★★★★ 5/5
TrustpilotIain from Stirling Ackroyd customer service is 10/10
Iain from Stirling Ackroyd has honestly been so helpful. He listened to my concerns regarding another agent and provided multiple possible solutions. His communication is 10/10 and if I have further business I will definitely be giving him a call.
Liz · 15 May 2023
★★★★★ 5/5
TrustpilotI got a call from David Harvey…
I got a call from David Harvey regarding my BTL properties . He was very polite and very informative. We had a chat about the current market , inflation etc. I found him very helpful and patient. Well done!!
Prem · 7 June 2023
★★★★★ 5/5
TrustpilotHad a survey carried out on Thursday…
Kieran carried out the survey on Thursday 21.07.22. He called me to ask if I had any concerns he needed to pay attention to. The report from him was in my mailbox the next evening. Very professional. An excellent service. Very professional. I would really recommend this company
Mrs · 26 July 2022
★★★★★ 5/5
TrustpilotHappy experience
I am happy with the services that I received from Victoria Aderibigbe, Stacie William and Tom Crowe . The whole process of letting my apartment was smooth and efficient . All my queries were dealt with promptly and effectively .
Shirley · 4 May 2023
★★★★★ 5/5
GoogleNavid at the Chiswick office was extremely helpful and above all honest and straight with me about the properties I viewed and the current market. Would recommend towends chiswick,
Georgina · 25 October 2019
Agent replied · 23 October 2024
Hi Georgina, thank you for taking the time to leave as and Navid such an awesome 5 star review. Pleased to hear we were able to help you with your property search. All the very best, Amber
★★★★★ 5/5
GoogleFantastic service from Dawn and Aggie. They went above and beyond to chase the lawyers and help wherever necessary. Always friendly and professional. What more could I ask for?
Tom · 25 October 2019
Agent replied · 23 October 2024
Hi Tom, thank you so much for taking the time to share your feedback with us and awarding our team in Chiswick 5 stars!! We are delighted to hear how Dawn and Aggie really hit the mark for you and ticked all your boxes with thier friendly and professional service. Please do recommend us to your friends and family, we'd love to continue working with awesome clients like yourself! All the best, Emily
★★★★★ 5/5
TrustpilotExcellent service
Liam Gaffey was professional, helpful and effective. Great to work with on my sale, would recommend.
100000575152394 · 12 October 2017
★★★★★ 5/5
TrustpilotStirling Ackroyd
Stirling Ackroyd, Sales and Lettings Specialists have been fantastic in helping us get our now home...Special thanks goes to Mr Nelson Poku for all his help, dedication and understanding.. He was very supportive, always willing to help and going the extra mile for us... Thank you all so much
Gloria · 26 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.