5/5
TrustpilotAn expert lettings team
The team (I was mainly working with Victoria and Dene) were very responsive and helpful whenever I needed help or had any questions. Many thanks for your expertise in finding new tenants so swiftly.
Trusted Agent profile · Hounslow
Stirling Ackroyd Chiswick reviews in Hounslow
★★★★★
1,518 reviews across 2 platforms
440 Chiswick High Road, Chiswick, London, W4 5TT, Hounslow, W4 5TT
Stirling Ackroyd's office in Hounslow, at 440 Chiswick High Road, is rated 4.4 out of 5 across 1,518 reviews on two platforms, including 189 Google reviews rated 4.8.
Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWorked along side Liam Gaffey who was …
Worked along side Liam Gaffey who was absolutely amazing in assisting me on pushing matters through. My experience of all agents at Stirling Ackroyd as been enjoyable and would most definitely work with them again and use them myself!
Agent replied · 27 December 2024
Thanks for the compliment Reema
5/5
TrustpilotThank you Saffah
Hello, Through a few difficult moments Saffah Maryam (my apologies if the spelling is incorrect). Has been amazing. Always checking if things have been done, and following up in good time. It took a very long time to resolve my issues. But at no fault of Saffah. Who again, was amazing. So a big thank you there.
1/5
TrustpilotNon responsive and not helpful at all
As a tenant renting a property with no hot water at all, and they never provide fix and I literally need to boil water from stove for taking a bath, they are not treating tenant as human being these companies should get closed down immediately, if you are tenant never choose for renting any property managed by this agent
5/5
TrustpilotAddlestone Shop
Toby Wilkinson is an asset to the firm, thank you Toby.
5/5
TrustpilotQuick and comprehensive service from…
Quick and comprehensive service from the agents especially Adam
5/5
GoogleErol and his team delivered an exceptional service in finding us suitable tenants. Everything they said they would do, they did.
5/5
TrustpilotHome survey - detailed and explained by phone.
Very efficient admin from Amie, and a detailed survey by Mike , with very good pre and post survey discussions. Clear and succinct report. Mike took extra time to explain technical and detail points to me in terms I could understand. Thanks
5/5
TrustpilotMuch better
We are so happy to have changed over to Stirling Ackroyd from our previous estate agent. They are so much better and more efficient. Emma Hawes whom we've been dealing with, is extremely quick in replying to our emails, at offering advice and keeping us informed. Thank you. It certainly makes being a landlord less stressful!
5/5
TrustpilotReal professionalism
Rebecca has helped us in a very difficult situation and has been excellent throughout. She has shown true professionalism and attention to detail. I don't know what we would have done without her.
5/5
TrustpilotExcellent Estate Agents
Having exprienced a really bad Estate Agent in the past - it was a really refreshing to work with Nick Mayhead, who sold our property within a day of going with Stirling Ackroyd. It was a really smooth process, which Nick guided brilliantly advising us on what to push on and what to not worry about.
5/5
TrustpilotVery helpful and refreshing
I had a very good discussion with Isaac on the phone about the current market and what would be best for me when selling my property in Surrey. He was very helpful and gave me a lot of advice to think about. People like him reinstate my trust in estate agents
5/5
TrustpilotProperty Management - Clive Martin
I have worked with Stirling Ackroyd property management department for 13 years now carrying out their inventories. I have always found them extremely easy and pleasant to work with. Clive Martin in particular is very thorough and professional and I would not hesitate to recommend him to look after your property. Keep up the good work Clive!
5/5
TrustpilotSA Borough High St - Highly Professional Team
SA Borough High St Team have managed our flats since 2002, Clive Martin the Property Manager has always been professional, reliable and efficient in dealing with any issues that arise. We recently sold a property and Reece Waller acted for us and did a great job. I have no hesitation in recommending the team to prospective Landlords.
5/5
TrustpilotVery Good Flat Managing Agent
I've delt with this organisation as Building Manager namly the Property Manager Rebecca Heslam. She was very responsive to a leak issue from a flat managed by Stirling Ackroyd and the issue was resolved quickly. This was great in a world were some property manangers are very unresponsive issue effecting the building a property is in.
4/5
TrustpilotWe have recently completed renting a…
We have recently completed renting a property through Striking Ackroyd and despite the fact that is was during the Christmas period, it went as smoothly as possible!Every question was answered and both myself and my partner were completely satisfied with the process! Our agent was Nelsson Poku and he was an absolute star! Thank you again
1/5
TrustpilotTERRIBLE TERRIBLE
Used this company for years- as soon as the original founder James goff died it was sold to Nick dunning associates- they are a bunch of con artists. Dishonest bullys! rubbish employers too I hear from ex employees!! Treated me like c**p, disrespectful management team! Long standing clients are not welcome it seems! We will take our business elsewhere.
4/5
GoogleFirst time buyer and the people at Townends couldn’t have been more helpful. Agatha and Dawn who handled the move were great; Prompt, attentive and helped it all go smoothly. Double thumbs up!
Agent replied · 23 October 2024
Hi Sam, thank you so much for taking the time to leave such a wonderful review! Congratulations on your purchase, how exciting!! We are thrilled to hear how helpful you found Agatha and Dawn and that they were on hand to ensure that your purchase went through smoothly. Thank you so much for choosing Townends to help with this incredibly important purchase, we hope you are settling well into your new home! All the very best, Emily
5/5
TrustpilotExcellent service received
I thoroughly recommend RINI ROSSO who has been very helpful in my enquiries regarding my property in E1. he has not been 'pushy', but very polite, and rings back when he says he willI would recommend Stirling Ackroyd as a company, and in particular, RINI.Anne C. Wood
5/5
GoogleHonor, Daria and Rosie form a great team providing a really professional service, minimum hassle and excellent communications. When time is precious that is priceless. Well Done!PositiveResponsiveness, Quality, Professionalism
Agent replied · 8 January 2025
Hi Hitesh, Thank you for taking the time to leave this lovely review! I know that Honor, Daria and Rosie will be so happy to read this 😊 Thank you for your kind words and thank you for choosing Townends! - Claire …
5/5
GoogleExcellent service from Dawn and Aggie, throughly on the case for selling my flat and always very responsive throughout the process. Highly recommendPositiveResponsiveness, Quality, Professionalism
Agent replied · 23 October 2024
Hi Amrita, thank you for taking the time to leave feedback. Dawn, Aggie and the team will be so happy to read this. We wish you all the very best - Claire
5/5
TrustpilotBecky was very helpful and efficient
Becky was very helpful and efficient. Great service
5/5
TrustpilotJust want to say a MASSIVE thank you to…
Just want to say a MASSIVE thank you to my property manager Ben, and the team at Stirling. They are always there when I’ve needed them, really down to earth company with true professionals on their team.I wouldn’t hesitate for a second to recommend them to anyone I know.If I could give 10 stars I would!
5/5
TrustpilotA Real Pleasure...
I had the pleasure of marketing my property with Stirling Ackroyd in 2017, with the sale completing in December. In particular I would personally like to personally thank 'Caroline Offergelt' who's enthusiasm, knowledge and professionalism far exceeded my expectations. Caroline proactively worked with my solicitor and the buyer to ensure a smooth transition from start to finish. I couldn't have asked for a better Negotiator! Thank You,Paul
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