Trusted Agent profile · Hounslow
★★★★★
1,668 reviews across 2 platforms
64 Turnham Green Terrace, London, W4 1QN, Hounslow, W4 1QN
Part of Knight Frank, see every office.
Knight Frank's office in Hounslow, at 64 Turnham Green Terrace, is rated 4.9 out of 5 across 1,668 reviews on two platforms, including 138 Google reviews rated 5.0.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
TrustpilotWe were looking for a rental apartment…
We were looking for a rental apartment & we came across Louna del Barrio. What a great agent cannot recommend her highly enough such a pleasure to deal with!
Dear Jenny,Thank you for your kind words. I wish you and your family the very best for the future. Kind regards, Louna
5/5
TrustpilotEmma Soanes
Emma Soanes manages my property. She is always prompt to reply my queries and keep me posted on things that I need to be aware of. It is a pleasure to work with her.
Thank you for taking the time to write a lovely review, it has been a pleasure to be your property manager for the last couple of years! Many thanks again, Emma
5/5
TrustpilotHouse sale
Honest advice on pricing, quick production of marketing materials, great communication throughout the sale process and at sale completion. Always on hand and always quick to respond. Couldn’t fault them.
It was an absolute pleasure looking after your mum’s move, thank you for trusting me with it.
5/5
TrustpilotA great home for us in record time
Alice (Marylebone) and John (Central Serv) perfectly understood our needs and helped us to find a great home in a record time. Very thankful for a great job.
Dear Sara,Thank you for your kind review. We are delighted we were able to help you find your new family home in Marylebone and thank you for being a pleasure to deal with.
5/5
TrustpilotFells comforting being in safe hands
Fells comforting being in safe hands, and dealing with a pros. My letting was managed by Patricia Tumba, who is polite, helpful, going extra miles with queries, and always available via emails and calls, or else returns calls when she was free. Overall I had a great positive experience.
Thank you for such nice feedback Mo! It was a pleasure helping you find the right tenants. Patricia
5/5
TrustpilotLola and Nicole have been super helpful…
Lola and Nicole have been super helpful and responsive throughout the entire process of finding a property and moving in.
Thank you so much for the great review, we are both so happy we could assist with the process of finding you a property. We hope your move in goes well. If you need any help in the future, we would love to assist.Nicole and Konrad
5/5
GoogleOllie Spanswick has conducted our purchase with great sensitivity and charm. He has always been on the end of the phone to answer queries and help in any possible way. Gold star service. He hits the benchmark that all agents should aspire to, and is a credit to Knight Frank. Our solicitors remarked that he was a delight to work with (which sadly nowadays they rarely find with agents!)
Thank you for such kind words, Tilly, it has been a pleasure working with you. We look forward to seeing you in Chiswick. Best wishes, Ollie and the Knight Frank team.
5/5
GoogleThank you so much to Jon Gittins at Knight Frank, Chiswick. His wonderfully professional and proactive approach resulted in a great let - we couldn't have asked for more! Property 'stuff' is always stressful and Jon did everything he could to make things go smoothly. It's been much appreciated and we'll definitely approach Knight Frank again.
5/5
TrustpilotResponsive and helpful.
Responsive and helpful.My agent’s name is Louna she was very helpful and very prompt. She suggested several options that met my requirements. I would definitely reccomend her.
Dear Fatima,Thank you for your kind words. I am glad I was able to help you, and I am really pleased you managed to secure a property. Best wishes, Louna
5/5
TrustpilotVinnie from Renewals
Vinnie from RenewalsVinnie assisted me with the extension of my tenancy and was very efficient and a great communicator. He always kept me up to date on how things were progressing, which I found most helpful.
Thank you very much for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
TrustpilotBrilliant service.
Brilliant service.I am very satisfied with the management of our property. I would like to mention in particular, Dan from renewal for his excellent work.
Thank you so much for your kind words, it was a pleasure dealing with you and I wish you all the best.Kind regards,Dan
5/5
TrustpilotGreat experience
Knight Frank quickly found us a property that matched exactly with what we needed. Entire process was efficient and within few weeks we were able to move in to our new home.
It was a pleasure helping you with your property search, Krzysztof. I hope your move-in goes smoothly, and you can contact me should you need anything in the future. Best wishes, Lola.
5/5
TrustpilotKnight Frank rental management
I would highly Knight Frank rental management. They have been proactive in chasing late payments and rectifying issues within the rental property taking the stress out of being a landlord. Ehteshaam & team - thank you
Thank you very much for your kind words Stuart and I am glad to be of assistance. Please do not hesitate to contact me for any help you require in the future.Ehteshaam
5/5
TrustpilotExcellent negotiator!
The agent from whom we’ve just bought a flat - Maisie Severn at the Bellevue Road branch - has been from the outset, supportive, upbeat and painstaking! We can’t recommend her highly enough.
Thank you for your kind words Will, it was an absolute pleasure to work with yourself and Rona. I hope you adore your new home, many thanks, Maisie
5/5
TrustpilotRenewals experience
I recently renewed my contract with Knight Frank and Vinnie from renewals was super helpful during the process. He was prompt and thorough.Thank you !
Dear Monika,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
5/5
GoogleThe staff at Knight Frank are all very professional and a pleasure to work with. They worked with me to find the right tenants for our property. There is constant communication and they are always happy to help both myself and my tenants. They have really taken the stress out of being a landlord.
5/5
TrustpilotExcellent service
We had an excellent experience with Knight Frank recently. Beth, in particular, was very helpful and thorough throughout the process and the communication was great. Would happily recommend.
Thank you for your review Charlotte. I am so pleased we were able to find you a lovely home, best of luck with everything and I’m sure we will cross paths in the future. Best, Beth
5/5
TrustpilotAmy Butler was hugely helpful and…
Amy Butler was hugely helpful and efficient. Thank you!
Thank you Lindsay, it was a pleasure working with you. Enjoy your new property. Amy
5/5
TrustpilotEveryone I have spoken with has been…
Everyone I have spoken with has been very professional and helpful in helping me find a rental. And very friendly I would highly recommend this agent to everyone.
Many thanks for your review Suzannah, it was great to handle your enquiry and I'm glad we could provide an exemplary service. Looking forward to dealing with you again in the future. - Oscar
5/5
GoogleThank you Ollie - courteous, knowledgeable and handled all aspects of the sale very professionally. A credit to Knight Frank.
Dear Jeremey, thanks for your feedback and kind words. All the best.
5/5
TrustpilotVery positive experience and good…
Very positive experience and good customer service from Henry.Efficient communication of and prompt handling and solving of any problems or issues arising.Professional and courteous. An asset to Knight Frank!
Thank you Anita, for your review. I am highly Grateful, and I hope I continue to devote myself to offering high quality service as your property manager. Thank you very much once again.
5/5
TrustpilotVery high quality service
It has been great pleasure to work with Eleanor, K&F/Bayswater office during our letting process.Thanks for extremely high quality service.
Thank you very much for leaving a review, it was a pleasure working with you too. I am sure your new tenants will have a wonderful time living in your apartment.Best wishes,Ellie
5/5
TrustpilotVinnie from Renewals - a star!
We have been delighted with the service by Vinnie from Renewals - highly professional, responsive, helpful, and a delight to work with. We never felt that we were just one of many generic clients. Thanks, Vinnie!
Dear Mr Tan,Thank you for the lovely review!We managed to get there in the end! Your patience through the process is greatly appreciated.Kind regards,Vinnie
5/5
TrustpilotVinnie from the Renewals team was…
Vinnie from the Renewals team was fantastic! He was professional, efficient, and made the whole process smooth and stress-free. Highly recommend his services!
Dear Hayat,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
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