Trusted Agent profile · Hounslow
★★★★★
480 reviews across 2 platforms
45 Turnham Green Terrace, Chiswick, W4 1RG, Hounslow, W4 1RG
John D Wood & Co.'s office in Hounslow, at 45 Turnham Green Terrace, is rated 4.1 out of 5 across 480 reviews on two platforms, including 199 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. John D Wood & Co. Chiswick Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
GoogleThank you to the team for all their assistance. Would definitely recommend, they were great.
Thank you for your kind 5* review!
5/5
GoogleThank you to the team for all their assistance. Would definitely recommend, they were great.
Thank you for your kind 5* review!
5/5
GoogleJohn D Wood in Chiswick helped us find and rent a fabulous family home. We were extremely happy with their service. They were very accommodating thought the whole process. A big thanks must go to Zara for all her help and patience with us. She was extremely professional and reliable and got the job done. Thanks again.
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleThe staff were hugely helpful and made moving in effortless! Very friendly and personable too!
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
1/5
GoogleI would NOT recommend JDW lettings in Chiswick. Post acquisition of FitzGibbon the service has been appalling.
Hi JP. Thank you for taking the time to leave us your feedback. Customer experience is very important to us and I am sorry that you feel this way. So we can understand greater the reason for your rating, please will you contact us via review@countrywide.co.uk. Kind regards, Scott (Customer Relations Team)
1/5
GoogleI would NOT recommend JDW lettings in Chiswick. Post acquisition of FitzGibbon the service has been appalling.
Hi JP. Thank you for taking the time to leave us your feedback. Customer experience is very important to us and I am sorry that you feel this way. So we can understand greater the reason for your rating, please will you contact us via review@countrywide.co.uk. Kind regards, Scott (Customer Relations Team)
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
5/5
GoogleI have recently dealt with John D Wood, in particular, Rachel Watts, for rental of a property in Chiswick. The service and communication was professional, prompt and courteous and I will definitely use their services again in the future.
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. John D Wood & Co. Chiswick Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
