Trusted Agent profile · Hounslow
★★★★★
470 reviews across 2 platforms
225a Chiswick High Road, London, W4 2DW, Hounslow, W4 2DW
Foxtons's office in Hounslow, at 225a Chiswick High Road, is rated 4.1 out of 5 across 470 reviews on two platforms, including 284 Google reviews rated 4.3.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
GoogleEstate agents can be difficult to deal with; however, Chloe and Annabel were incredibly helpful, knowledgeable, and professional. …
Thank you for your great feedback. We’re really pleased to hear our Chiswick team supported you so well and made the experience feel helpful, knowledgeable and straightforward. … More
5/5
TrustpilotEvelyne from kingston office who was…
Evelyne from kingston office who was agent showing me flats. She was very professional and kind agent so far i have ever met before Thank you for being patience Evelyne for all my boring question
Hi, Thank you for your review. We’re glad our team was professional and patient with your questions during your viewings. Alex, Foxtons Kingston Estate Agents Get it done with London’s number 1!
5/5
TrustpilotMaya was very helpful and efficient in…
Maya was very helpful and efficient in helping us secure accommodation. She made the process quick and easy to understand.
5/5
GoogleI recently had the pleasure of working with Adam O'Leary to sell my house, and I couldn't be more pleased with the experience. Adam was incredibly professional, knowledgeable, and always had my best interests at heart. His attention to detail and commitment to providing top-notch service made the entire process smooth and stress-free. I highly recommend Adam, he truly goes above and beyond!
Thank you Deborah Chin for your highly recommended review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
TrustpilotA letting agent that simplifies your life
I use Foxtons to let out my flat. Overall, the process was easy. They came, looked at the flat in person, provided an evaluation and explained the process through. I took the offer where they deal with everything. While this came at a rather hefty commission, i really did not need to do anything. Foxtons helped me sort out all the requests the tenants have and kept me updated with the repairs (also asked for my permission too before placing any purchase orders). Special kudos to Tony Chan, my property manager. He helped me a lot with sorting out all the relevant paperwork to let out a flat. He is very responsive as well. Any queries I have, i can be confident that he will answer it. As a landlord letting through Foxtons, i have no worries, though the commission is a little bit higher.
5/5
GoogleI strongly recommend Dominic Best who made proof of professionalism, patience, always found efficient solutions to problems and during the whole, not always easy process of sale, has always been polite and present.
Thank you for the five star review Anna We appreciate your positive feedback! Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleWe had a great experience with Foxtons thanks to Ava Owens. She was extremely helpful, very patient, and always kind throughout the process. She really made everything much easier for us. We also want to thank Sabrin at reception, who was very welcoming. Both of them gave us an excellent experience, and we are very grateful. Both of them need a raise 💯💯💯
5/5
TrustpilotFlo and the BTR team have been…
Flo and the BTR team have been extremely helpful during our interactions, going on multiple viewings with us during our search - we really value and appreciate Flo’s help in particular here!
Hi, Thank you for your feedback. We’re glad our team was able to support you with your search, including joining you on multiple viewings. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotAmazing service with really helpfull…
Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.
5/5
GoogleIt was an absolute pleasure working with Asha. From start to finish, she was incredibly helpful, clear, and concise, ensuring that the entire process went smoothly. Her responsiveness and quick communication meant we were never left waiting for updates or answers. Asha consistently went the extra mile to assist, showing great perseverance and dedication to getting everything over the line. Her support was invaluable, and I am truly appreciated her efficiency in dealing with all necessary matters. Thank you, Asha, it was fantastic working with you!
Thank you for the five star review Erika Zederstremaite We appreciate your positive feedback! Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
TrustpilotAmazing stress free experience from Joe…
Amazing stress free experience from Joe and the team there at foxtons. Thanks so much guys
5/5
TrustpilotGreat service.
I just want to say our property manager Abigail Goad is absolutely amazing. We have tenants who are quite high maintenance but Abigail sorts everything out with super efficiency.
5/5
GooglePedro Torres was amazing! Thank you for going to bat for us. We are very excited to move into our new home. Couldn’t have done it without you
We're glad you had a positive property experience with Foxtons Chiswick Estate Agents Thank you for your five star review - We really appreciate your feedback! Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
5/5
GoogleAs we are about to exchange on our property, I would like to thank Foxtons and particularly Catherine Luke for how hard working and dedicated she has been to helping us get here! We have had a complicated sale with being in a chain, and Catherine has been instrumental in uniting all the different parties and agencies and pushing things forward. Thank you!
5/5
GoogleWorking with Annabel D’Souza was an exceptional experience from start to finish. Her deep knowledge of the market, attention to detail, and unwavering commitment to her clients truly set her apart. Annabel took the time to understand exactly what I was looking for and guided me through every step of the process with patience and professionalism. She was always available to answer questions, provide honest advice, and negotiate the best deal possible.
1/5
TrustpilotI was spoken to quite rudely on the…
I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.
5/5
TrustpilotYasmin from the west end office
Yasmin from the west end office is the best estate agent so helpful and never leave the interest for trying to find somethings for us
Hi, Thank you for your feedback. We're glad our team kept working to find the right property for you and that you found them helpful. Alex, Foxtons West End Estate Agents Get it done with London’s number 1!
5/5
TrustpilotAga was amazing during our entire…
Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks
1/5
TrustpilotFoxtons Letting Commission…
Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.
4/5
TrustpilotThank you Habiba!
Habiba was very professional, helpful and friendly throughout the whole process.
5/5
TrustpilotI was assisted by the agent Noah
I was assisted by the agent Noah; from the very first house I visited, he provided support and constantly sent me options. Excellent service.
Hi Talisson, Thank you for your review. We're pleased our team kept you updated with options from the start of your search and that you found the service helpful. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
GoogleHad one of the best experiences with Chloe. She was really friendly and professional. She always reached out to me with new properties, unlike other agencies that forget about you after you say no to the first one they show you. If you're looking for a top notch Agent ask for Chloe Lescott.
We’re pleased to hear you had such a positive experience and felt consistently supported during your property search. Thank you for the review. Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1! 1
1/5
TrustpilotI truly do not understand who in their…
I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.
5/5
GoogleAsha was amazing with our recent purchase, 5 star service! She is a credit to Foxtons!
We're glad you had a positive experience with Foxtons Chiswick Estate Agents Thank you for your five star review - We really appreciate your feedback! Sophie, Foxtons Chiswick Estate Agents Get it done with London’s number 1!
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