Foxtons Berkshire reviews in Hounslow

★★★★★ 1/5

Google

Worse experience ever! Will never rent from foxtons again or give them a property! Been having problems with hot water! They ignore my calls and emails completely even though property is fully managed! Someone’s property can get totally ruined since Foxtons take their money and then completely ignore tenants after

Dena · 23 October 2022

★★★★★ 1/5

Trustpilot

Unprofessional office

Unprofessional office, dont bother.

ALEXIA · 11 March 2026

★★★★★ 1/5

Trustpilot

Get everything in writing

Get everything in writing, they will lie through their teeth for the sale

J · 15 December 2025

★★★★★ 1/5

Google

Very expensive and awful agent Very expensive and awful agent. I use them to do the full management Of renting, also I use them to sell my property in the end. For renting part, they charge the most expensive fees than others with bad service. my tenant told me they never reply her which makes her has no choice AND NEED TO CONTACT ME TO CALL THEM. if you have something need to repair, they always give a much higher price than other builders. when my tenant left, they didn't check the paid bills of water gas and electric. which made me had to paid the rest of the bills my self in the end . For selling part, they charge 3 percent, this is much much higher than others, normally other agents just charge for 1 percent. They don't stand on the landlord side, but just try to make you spend more money on re painting or re do other of buildingwork of the house. And always try to push you to sell your property if you got a offer which you are not happy with. Just 1 day before my completion , they called me that I need to remove all the thing from my house. to be honest, there is only 1 king size bed left, but I can not arrange for any one come to pick up because it is too late. I have to do it my self. However I dont live that area now, it takes long time for me to travel. Everyone who is renting or selling all should aviod this greedy company. This is for save your life and MONEY!!!!!

Mengdan · 23 October 2022

★★★★★ 1/5

Google

Landlords beware. As a tenant I find the property management appalling. Foxtons are great at collecting rent but do not respond to maintenance issues. They also send out initial contractors to quote on repair work, which is then subcontracted out. The sub contractor always arrives unbriefed and the work is never checked by either the original contractor or the property manager. I have outstanding maintenance issues since January and have not received any returned phone calls or response to emails since we received a new property ‘manager’ in June this year. Unfortunately foxtons approach of reactive maintenance instead of proactive means all these repair jobs will cost the landlord more than if they are fixed when first raised

Kate · 23 October 2022

★★★★★ 5/5

Google

Great Service and really appreciate service from Foxton and especially Samantha and Joe. Great job 👏 …

GURU · 23 October 2023

★★★★★ 1/5

Google

Landlords Beware. Foxtons will charge you a large commission to manage your property, I would like to give you a flavour of what you get for this as a tenant: …

Nicholas · 16 April 2025

★★★★★ 5/5

Google

We purchased a property in March in Isleworth and though Foxtons were not my agents as the buyer, the whole team treated me with such respect and professionalism. Saijal set the tone from the top, and ably supported by Pam, Ed and their whole support team. They helped manage the chain (including my own sale), co-ordinating between the various agents and solicitors, and they duly kept me informed at all stages of the process. It was never too late for them to take my calls, and going this extra mile gave me such confidence. More than this, they were always courteous and respectful over phone and email, and they always accommodated me when I asked to visit the property with family and builders. I would highly recommend anyone using them in future - don't be too tempted by other agents with lower commissions, you get great value from Foxtons and they make a house purchase/sale almost an enjoyable experience!PositiveResponsiveness, Professionalism

Asif · 23 October 2021

★★★★★ 1/5

Trustpilot

The Most Incompetent HR

Faghiura · 24 November 2025

★★★★★ 1/5

Google

Do Not Rent they will leave you Homeless I have a very bad experience just now with them I rented a property in mid May of 2020 on the pandemic and I was very happy after paying and referencing we signed the contract on the 20th of May. The start of tenancy started on 15th of June, but on the 12 of June the manager called and said there was a leak at the property and we couldn’t move in straight away we had to wait a couple of days. On Monday since no one called or emailed I called and found out that they don’t have any answers. Every day since I’ve called and they didn’t pick up, couldn’t help and eventually after 5 days mr. Liam spoke to us and said someone will call, no supprise when no one called at the end of business day on Friday we called again and property management and they said we should stop calling because someone will call us. Of course nobody called and we ended up waiting until Monday , that when it happened: we called Property Management and spoke to Them and he said that our contract it’s cancelled and there’s nothing we can do about it and that it was cancelled last week, of course even without emailing us or anything and that the refund was on it’s way. I called The agent and spoke to her she was very evasive and when I asked about proof of the cancellation of contract and everything she said yes but never actually sent me anything. We are currently homeless and trying to find a place to live. Please let my experience help others not go through the same experience.

Bratu · 23 October 2020

★★★★★ 1/5

Google

Do not use Foxtons for anything. This company is highly unprofessional, and their motto, "We get it done" is the complete OPPOSITE of the reality of using Foxtons. I have never experienced a group of people who care so little about their clients, and I think this company needs to revisit their values.

Olivia · 23 October 2023

★★★★★ 5/5

Google

Review for Charles, who is part of the concierge service. I found Charles very helpful, he was courteous, professional and did what he said he would regarding organising a quote for work in one of our flats within a very short timeframe. He also kept in touch with follow up calls.

Sara · 23 October 2023

★★★★★ 1/5

Google

Tenancy department is the worst thing ever. Once they have you they literally don't care about it. If you are a landlord you are better off dealing with tenants yourself as they will disappear. We have been trying to agree on inventory related stuff since June. Stuff that we directly contacted and agreed with the landlord in five minutes. They blatantly lied to us and to landlord with regards to compensation for repairs that have been promised and not done. The worst scum there is in all honesty.

Diogo · 24 October 2017

★★★★★ 1/5

Google

Sorry to say, but dealing with Foxton in order to buy an investment property in the UK was one of the most horrendous experiences I have ever had. Lucky enough, I was able to get mine through a different agent just before deciding to invest in a different place.

AK · 23 October 2023

★★★★★ 5/5

Google

Fantastic experience with Mr.Harry Molyneux/Foxtons - supportive with solicitors selection/management, great on price negotiation, efficient on property viewing/selection. The overall Foxtons are great - each member brings its added value. Great with follow-ups. It is our second experience with Foxtons - the best on the market :-) Regards Alexei

Alexei · 23 October 2023

★★★★★ 1/5

Google

Don't use these people. They keep ringing you up, pressurizing you to rent a property through them or sell a property with them. They do not take no for an answer. By the looks of the other reviews, they don't treat the people they deal with well ...

James · 23 October 2023

★★★★★ 5/5

Google

I had the opportunity to deal with Foxtons Concierge Services over some renovations that I am considering. I found Charles to be very motivated and helpful. Through his knowledge and enthusiasm he soon provided me with exactly the information I needed. He was diligent and professional throughout.

Jeffrey · 23 October 2023

★★★★★ 1/5

Google

Worst experience ever, unprofessional agency all they care is to pay and rent through them once you pay you won’t get anything done in the property.

Basma · 23 October 2022

★★★★★ 1/5

Google

Total sham of a company that is in its dying years so they don't care. I'm a landlord but they have made a decent tenant angry and me also. I never get a reply to emails or calls. I am terminating our agreement , I have had to engage my solicitor because all other correspondence has been ignored.

B · 23 October 2022

★★★★★ 5/5

Google

We've had a great experience with Imtiyaz! We managed to see the property twice in few days and place an offer that got accepted. He was really quick at responding and helped us professionally in this difficult period of market madness. Cannot recommend highly enough

Matteo · 23 October 2023

★★★★★ 5/5

Google

An outstanding work has been done by Foxtons Senior Sales Negotiator Azad Shahid I would like to express my deep gratitude towards him and Foxtons property agency for professionalism and reliability. I would recommend with no doubt everyone to get the services that Foxtons offers.

Karen · 23 October 2023

★★★★★ 1/5

Trustpilot

Foxtons Lettings

Foxtons Lettings, Misleading Charges, Poor Communication, and Unprofessional Conduct

Karuien · 22 May 2025

★★★★★ 1/5

Google

Absolutely rude the agent spoke over me and refused for me to get a word in. They are liars and should never be allowed to work or run as a business

Stephanie · 23 October 2021

★★★★★ 1/5

Google

World class - the WORST property management, a group of lazy liars just ask landlord to pay for bad service. I rather throw my money into the sea! Huge mistake!

K · 23 October 2021