Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI’m a client of dexters and they are…
I’m a client of dexters and they are brilliant at what they do highly recommend them especially khadija and her team she is always on point and always happy to help any issues
Shah · 15 November 2023
Agent replied · 23 October 2024
Dear Shah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDeposit Refund-Bailey was helpful and efficient
Bailey helped us process the refund of our deposit. She was very prompt and coordinated necessary bits with the landlord very effectively and politely.
Suditi · 21 May 2024
Agent replied · 23 October 2024
Dear Suditi, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you very much to our agent Zendeca Sinclair🥰
We rented the house through Dexters agency Battersea. I want to thank very much to our agent who took care of us. Her name is ZENDECA SINCLAIR. She was always very kind, courteous and very helpful. We thank her very much for his service. I wish you all the best.Thank you 🥰🥰
Claudia · 14 January 2022
Agent replied · 23 October 2024
Dear Claudia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotI would like to say a huge thank you to…
I would like to say a huge thank you to georgie boon for finding myself and my friends a flat ! We were worried about not finding anywhere but once we had spoken to georgie she had taken the stress away ! Professional and helpful from start to finish ! Thank you again !
Sophie · 17 September 2021
Agent replied · 23 October 2024
Dear Sophie, thank you for your 5* review. We are pleased to read that you have received great service and hope we can be of assistance in the future. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 3/5
TrustpilotOne aggressive sales person but good management response
I said I was I interested in a flat.A lady called me 3 times in less than a minute the next day.When I finaly picked up, I said I thought it was urgent as I had 3 calls back to back but that I was at work. The lady on the phone insisted, said that if I couldn't make it today or tomorrow before 4pm it would be gone. I said I couldn't, she said "ok" and simply hung up obviously upset without even saying good bye.Management called me back after my bad feedback and was very nice and apologetic saying this is not the way they normally deal with people. So not too bad in the end.
Nathalie · 13 July 2022
★★★★★ 5/5
GoogleHuge thanks goes to Janine, who was very helpful and very professional and made our buying experience very smooth and pleasant. Also I'd like to thank the whole office, as the whole team was very friendly. Best team of real estate agents to work with!
Andrey · 11 November 2022
Agent replied · 10 November 2024
Dear Andrey, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent
Petros, the senior property manager, has been brilliant recently. His calm and friendly manner, his willingness to help and general ‘nothing is too much trouble’ attitude has been very welcome to us! Really excellent.
George · 10 October 2023
Agent replied · 23 October 2024
Dear George, Thank you for your kind comments regarding Petros and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding service
We have worked with the Team at Dextors since 2018 and they have been outstanding. I cannot speak highly enough of Steve, Lee, and the team and would recommend them in a heartbeat.
Mr · 26 October 2023
Agent replied · 23 October 2024
Dear Gary, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic Team
We are “first-time landlords”, with no prior experience renting a property, and the service and support that we received from Dexters Battersea could not have been any better.Zendeca, Tom and the rest of the team are not only very friendly but also so professional and well trained to do their job.Thanks.
Esteban · 14 January 2022
Agent replied · 23 October 2024
Dear Esteban, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExceptional Service
Dealing with Dexters was a delight following some very negative experiences with other estate agents. Billy Goggin from the Acton office has been unbelievably helpful through the process of finding a flat, and right through the tenancy. He always goes above and beyond to answer any queries - I highly recommend using Dexters.
Becky · 16 September 2021
Agent replied · 23 October 2024
Dear Becky, It’s great to hear that you have had a brilliant experience with our Acton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI'm at the very beginning of my home buying process, so far it was really easy to work with Dexters!
Melinda · 12 July 2024
Agent replied · 8 January 2025
Dear Melinda, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Service
We were served by Charlie Shinn who was very helpful. He drove us around many properties in the area and gave us a very good idea of what the properties and the neighbourhood were like.
James · 25 August 2023
Agent replied · 23 October 2024
Dear James, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI don't appreciate your drivers on the…
I don't appreciate your drivers on the road blocking people to let all their cars pass by. They kept doing it junction after junction blocking lanes to let theirs through despite the red light.
Mr · 19 September 2023
Agent replied · 23 October 2024
Dear Hamza, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotYou are looked after
A recurring issue encountered in my rented flat has been dealt with excellently by property management. I have to mention Sagar Patel for his precious and relentless support, he truly has been on top of everything!
AHMADOU · 28 July 2023
Agent replied · 23 October 2024
Dear Ahmadou, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA big thank you to isabelle at…
A big thank you to isabelle at Dexter’s. She was a massive help when it came to buying a house for me and my partner. She was both flexible and had great knowledge. I would highly recommend.
Jodie · 28 June 2023
Agent replied · 23 October 2024
Dear Jodie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe only solution is taking them to COURT
They continue to ignore the many proofs presented against the landlord from his disrepair and several breaches of contract, making it impossible to reach any agreement. Therefore, I’d suggest you have your solicitors ready to take them to court since they will continue to deny everything based merely on their unknowledgeable opinion.
Giovani · 27 October 2021
Agent replied · 23 October 2024
Dear Giovani, We are disappointed to read your 1* review. I understand the office is in contact with you and have been in touch to offer solutions. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters offer a very professional…
Dexters offer a very professional service. Very good communications and eager (and able) to sort problems quickly. Ledi Peka, our contact at Dexters, is doing a fantastic job for us.
Colin · 8 December 2023
Agent replied · 23 October 2024
Dear Colin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMaintenance Flat 65, Ambrose House
Quick response prompt action sorted in a propper mannerwell done by Mr. Petros Giorganios, thank you very much
Kay · 29 July 2024
Agent replied · 23 October 2024
Dear Kay, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotDexters got us over the line
Dexters got us over the line, with the particular help of Alistair Maclean. He worked very hard in chasing all parties in the chain to achieve Exchange, including managing expectations of the impatient and dealing with the last-minute surprise of a deposit issue.
Hamish · 21 November 2022
Agent replied · 23 October 2024
Dear Hamish, Thank you for your kind comments regarding Alistair and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWorst experience ever
Worst experience ever This Agency will never fix any problem you have with your property. They are rude, ignoring your emails... Do not rent with this agency, I am not the only one who have struggle with their "service"
Florentino · 5 April 2023
Agent replied · 23 October 2024
Dear Florentino, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic service and an absolutely…
Fantastic service and an absolutely lovely team to work with. Very honest with their advice but also willing to listen and work to my expectations. Would recommend them to anyone!
Sarah · 30 November 2023
Agent replied · 23 October 2024
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros from Dexters always provides a…
Petros from Dexters always provides a prompt response and escalates any requests or issues to the correct individual. Great service!
Mollie · 18 June 2024
Agent replied · 23 October 2024
Dear Mollie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Petros, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRenewal review
Whilst renewing out tenancy dexters couldn’t have been more useful, especially with the person in charge of our property Rasel. He couldn’t have been more helpful, polite, and really prompt at every opportunity with every quiery.
Harry · 22 June 2023
Agent replied · 23 October 2024
Dear Harry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Management
Tallulah at Dexters is a big help as a property manager. She is friendly, quick to respond and she took the initiative to solve a recent problem we were facing at the property and got it sorted quickly. Would definitely recommend.
EWilliams · 15 January 2023
Agent replied · 23 October 2024
Dear E Williams, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
