Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat customer service!
I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.
Anonymous · 3 January 2023
Agent replied · 23 October 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPuneet has been my tenancy manager for…
Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you
Deepika · 13 November 2023
Agent replied · 23 October 2024
Dear Deepika, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotEmma Wheeler has been my account…
Emma Wheeler has been my account manager for all admin / accounts related issues for nearly 2 years. Very efficient and thorough. Cannot fault.
Customer · 15 June 2026
★★★★★ 5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.
Aeval · 23 July 2024
Agent replied · 23 October 2024
Dear Aeval, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional Service
Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.
Cassie · 31 October 2023
Agent replied · 23 October 2024
Dear Cassie, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDash was our letting agent. he was very friendly from the beginning he was very helpful and professional.
We are really happy it was Dash who helped us to find this property we were free to ask any questions he was happy to find the solution for us.
Thank again
Mónika · 20 October 2024
Agent replied · 10 November 2024
Dear Mónika, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
TrustpilotDanny in the maintenance
Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.
Rebecca · 31 July 2024
Agent replied · 23 October 2024
Dear Rebecca, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 3/5
TrustpilotLots of issues when moving in, helpful getting these sorted
I recently moved into a property let by and managed by Dexters. One of the reasons I chose Dexters was because I thought I would be less likely to have issues with it being a larger company. However when I moved in there were a wide range of issues including mould, furniture that was supposed to be removed, broken appliances and blocked drains. Basic checks before I moved in would have identified these issues.
Alexander · 25 May 2026
★★★★★ 5/5
GoogleFarah at Dexters Isleworth did a great job helping us find a flat. She was quick to get things done and kept us updated throughout the process. Her coordination was smooth, and she made things easy for us. If you’re looking for your next home, I definitely recommend Farah!
Thivanka · 3 November 2024
Agent replied · 10 November 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
TrustpilotExceptional Service - Highly Satisfied!
Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!
Pinar · 7 July 2023
Agent replied · 23 October 2024
Dear Pinar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmazing service received from Dexters. We were helped by Munir Asad who helped us every step of the way for our tenancy process. Especially for me, this was such a daunting task since I had never rented before. The whole process has been very helpful and anytime I called Munir, he was able to help me with my queries and confirm this in emails for clarification.
Highly recommend!
Charlotte · 11 November 2023
Agent replied · 10 November 2024
Dear Charlotte, It’s great to hear that you have had a brilliant experience with Munir. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Sophie Sheppard for making my…
Thank you Sophie Sheppard for making my stay wonderful.
Prageet · 17 September 2026
★★★★★ 5/5
GoogleWe are new to home buying, and have heard about the stressful stories from friends and family . Paige was very professional ,extremely honest, upfront, and personal! She never made us uncomfortable and helped answer all our questions, explained everything in a way that was easy to understand . She really cares about hers clients and in fact on my second viewing of the property helped keep my toddler busy whilst I took a good a look at the property .My 3 year old daughter really loved Paige.
It is very essential to be dealing with the right person who is customer oriented and Paige has all these qualities making her EXCELLENT at her job.
Rosetta · 11 November 2022
Agent replied · 10 November 2024
Dear Rosetta, Our aim is to deliver a 5* service to our customers and clients and we are delighted that Paige achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFrom start to finish the guys at Dexters Isleworth we’re just fantastic. They really are so on the ball when it comes to promoting, putting the word out and arranging viewings. They checked in constantly through every stage and really made us feel like we were being looked after. In the final stages of selling they were excellent at chasing up any loose ends and advocating for us if things were moving too slowly. We had a great experience with them and would highly recommend them if you want to sell your home. Special thanks to Janine, Sophie and Paige for just being absolutely fabulous at what they do and a pleasure to deal with.
Aoibheann · 11 November 2022
Agent replied · 10 November 2024
Dear Aoibheann, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Isleworth office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThis is first time I'm under Dexter as property management. Mr. Connor Rowan is our property manager. He's a wonderful and dedicated professionals whom I never seen in property management field. He deserves 10 star instead of 5 star. He always on time, punctual, and reply emails like in within few minutes or max hours. He takes care of issues and more importantly he listens the voice of his customers and think inside and outside of the issues. He's so kind and generous.
All the best to him and the Dexter property management.
Senthil · 11 November 2022
Agent replied · 10 November 2024
Dear Senthil, hank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDanny was extremely helpful throughout the purchase process ably assisted by Hannah. At the centre of communications from all parties he was able to use great initiative to get the result that the seller and I wanted - despite my solicitor trying to make hard work of it all.
Dan · 27 October 2024
Agent replied · 10 November 2024
Dear Dan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotOutstanding service
Had an inspection today with Kirlon Sanchez he helped me a great deal and helped me in fixing my additional problems. Kirlon has been been a help multiple times over the past 2 years
Jacob · 20 March 2026
★★★★★ 5/5
TrustpilotBrilliant tenancy changeover incl. redecoration by Dexters
As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.
Daniel · 27 October 2023
Agent replied · 23 October 2024
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIm giving five star only to Connor…
Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!
Laura · 5 September 2024
Agent replied · 23 October 2024
Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAmazing Service from Dexters
Especially Danny who has helped me understand what is happening every step of the way. He keeps me updated almost everyday. Dream of having our home is coming true. Thanks you Danny for making it possible. We couldn’t be more happy with the service we received from Danny and his team & will definitely recommend them to everyone we know. God bless.
Delcy · 9 December 2023
Agent replied · 8 December 2024
Dear Delcy, Thank you for your kind comments regarding Danny and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways a smotth experience
Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to
Craig · 31 July 2024
Agent replied · 23 October 2024
Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
Trustpiloti'm very grateful to our property…
i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.
Miola · 14 May 2026
Agent replied · 28 May 2026
Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleMy experience with Dexters was nothing short of Amazing!! Kai Bine showed exemplary professionalism, courtesy and was on point to find the property that fits my family & I perfectly. Kai exceeded my expectations & listened to me as a client. I'll absolutely recommend Kai & his team to all who know me. I want to give a huge shout out Farah too. Farah is an awesome member of staff that has impeccable client recognition by my mobile number alone. Impressive!! Thanks so much for everything!
Lillian · 27 October 2024
★★★★★ 5/5
TrustpilotElli and her brilliant team have been…
Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️
Caroline · 30 September 2022
Agent replied · 23 October 2024
Dear Caroline, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elli, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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