Dexters Chiswick reviews in Hounslow

★★★★★ 5/5

Trustpilot

Monika Piszczyk handled the replacement…

Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.

Devandran · 18 July 2024

★★★★★ 5/5

Trustpilot

Years of mould issues finally sorted

We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.

Safiah · 11 July 2024

★★★★★ 5/5

Trustpilot

Great!

I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!

The · 19 May 2026

★★★★★ 1/5

Trustpilot

should not show or even take the property on their books

viewing arranged fine. day of viewing phone call to say go to second site first and then the first . no one turned up so i phone office. then viewing person who justs works weekend turned up ,she said been waiting at other property!. problem with communication from dexters staff? shown property that had broken in door with padlocks added and surrounding wood frame all broken.

Customer · 18 May 2026

★★★★★ 5/5

Google

I recently had the pleasure of renting a flat through Dexter in Chiswick, and I cannot speak highly enough about the exceptional service provided by Bill Dench. From the very beginning, Bill demonstrated a level of professionalism and dedication that truly set him apart. Bill was incredibly knowledgeable about the local market and took the time to understand exactly what I was looking for in a new home. He was always available to answer any questions and provided valuable insights that made the entire process smooth and stress-free. Throughout the viewings, Bill was punctual, courteous, and extremely helpful. He went above and beyond to ensure that I felt comfortable and informed every step of the way. His attention to detail and commitment to finding the perfect property for me was truly impressive. When it came time to finalize the rental, Bill handled everything with efficiency and clarity, ensuring that all paperwork was completed promptly and accurately. His professionalism and friendly demeanour made the entire experience a positive one. I would highly recommend Bill Dench to anyone looking to rent a property in the Chiswick area. His expertise, dedication, and outstanding customer service are second to none. Thank you, Bill, for making my rental experience with Dexter such a positive one!

Paolo · 25 June 2024

★★★★★ 5/5

Google

I recently had the pleasure of purchasing my first flat in Chiswick with the exceptional help of Simon Ward and George Steer from Dexters Chiswick. As a first-time buyer, I was initially apprehensive about the process, but their professionalism and dedication made the experience incredibly smooth. Simon and George were both highly helpful throughout the entire transaction. They were always prompt in responding to my queries, ensuring that I felt supported and informed at every step. I highly recommend Dexters Chiswick to anyone looking to buy or sell property in the area. Their team is top-notch, and I couldn't be happier with the outstanding service I received. Thank you, Simon and George, for making my first home purchase such a positive experience!

Ezgi · 25 June 2024

★★★★★ 5/5

Trustpilot

Abigail was extremely helpful…

Abigail was extremely helpful throughout a difficult issue at our property involving an ongoing leak, damp and related problems. She communicated clearly, followed matters up promptly, kept us updated and helped make sure the necessary actions were progressed with the landlord and property management team.

Anthony · 19 June 2026

★★★★★ 5/5

Google

Recently had the pleasure of working with George and Simon whilst purchasing our first home in Chiswick. From start to finish, they were super knowledgeable, and incredibly supportive! They were always available to answer any questions, provide updates, and offer advice which was so helpful. Thanks to George and Simon, we are now the proud owners of our first home and we're so excited. We highly recommend their services to anyone looking to buy a home! Thank you both.

Shannon · 25 June 2024

★★★★★ 5/5

Google

My partner and I were looking for a flat to move into together for the first time. Amy Butler from Dexters Chiswick was absolutely amazing at helping us find a place so quickly. We had originally found a place in Chiswick which we sadly had to terminate the agreement however, Amy was amazing at trying to find us a replacement. She had called around everyone in the other branches in order to make sure we had first access to any new properties and we have now found an even better place to move into shortly! I don’t think we would have ever found it if it wasn’t for Amy’s hard work!

T · 26 May 2024

★★★★★ 5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

★★★★★ 5/5

Trustpilot

Smooth experiencing applying for my tenancy agreement

Chloe Curd was lovely and attentive. I was anxious and all over the place with the amount of documents I had to upload in my tenancy application but she helped me so much and made the process smooth! Thank you so much Chloe!

Laura · 23 June 2026

★★★★★ 5/5

Trustpilot

Christian is outstanding-very caring…

Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service

ARUN · 23 September 2026

★★★★★ 5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent Property Management Service

I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.

Ken · 3 May 2024

★★★★★ 5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

★★★★★ 5/5

Google

I've had an excellent experience working with Amy from Dexters Chiswick. From start to finish, she has been proactive, professional, and always one step ahead. Amy made the whole process seamless, always keeping me updated and ensuring that every detail was taken care of. Her commitment to finding the right place for me was evident, and she really took the time to understand my needs. Highly recommend her services!

Kartik · 18 October 2024

★★★★★ 5/5

Trustpilot

I had raised few issues with my rental…

I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!

Setareh · 10 April 2024

★★★★★ 4/5

Trustpilot

Hendon property

We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.

John · 7 August 2024

★★★★★ 5/5

Google

I want to thank Amy Butler; she is simply amazing: patient, kind and well just excellent. We have recently relocated back to the UK, and she made a very competitive flat search easy and straightforward. Due to travel, I wasn't able to view flats, so she arranged video tours for me and then in-person visits for my family. She then oversaw the offer, referencing and seamless handover, including support furniture delivery! She ensured that communication remained open and listened to me when I went through my list of requirements. I really appreciated Amy's support. She made what was a very stressful time easier, and we are really happy in our new home.

Bella · 27 March 2024

★★★★★ 4/5

Trustpilot

First tenancy experience

First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.

Anton · 27 March 2024

★★★★★ 5/5

Trustpilot

Need a home? Dexter's will help

Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff

J · 18 March 2024

★★★★★ 5/5

Trustpilot

Roksana has been awesome during my…

Roksana has been awesome during my tenancy and during the move out process!

Amy · 14 May 2026

★★★★★ 5/5

Google

Kate was great and really put us at ease throughout our entire rental process. Not only does she have an incredible knowledge of the area but she is also acutely aware of all the nuances of renting a property. She consistently followed up with our rental enquires and made an significant effort to ensure the properties she presented were what we wanted. I couldn't recommend her more.

Sam · 28 October 2024

★★★★★ 5/5

Trustpilot

Smooth renting journey

My partner and I have been renting with Dexters for just over a year. The experience so far has been very smooth - particularly on the property management side where Petros Giorganios has been on hand to resolve maintenance issues.

Conor · 17 June 2026