1/5
TrustpilotWorst real estate agency
Worst real estate agency I've had to dealt with. Countless issues from day 1 until the very last day. They miss their appointments, don't pick up the phone, never call back, totally unhelpful all the time.
Trusted Agent profile
Chestertons Chiswick reviews
★★★★★
2,421 reviews across 2 platforms
155 Chiswick High Road, Chiswick, London, W4 2DT, Hounslow W4 2DT
Chestertons's Hounslow office at 155 Chiswick High Road is rated 4.5 out of 5 across 2,421 reviews on two platforms, including 136 Google reviews rated 4.7. The 2,285 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI had a very good experience, both their behavior and the quality of their work was excellent. After much and fruitless search, they helped me get what i wanted wery quickly.
5/5
TrustpilotMy experience with Tamara at…
My experience with Tamara at Chestersons SW has been brilliant. She is always on hand to answer our questions and had given us brilliant advice. I would recommend to all my friends.
5/5
GoogleUnfortunately Cynthia didn't have the right flat for me but she was amazing to deal with. She has a refreshingly honest, open, and trustworthy attitude. One of a kind.
1/5
TrustpilotABSOLUTELY UNPROFESSIONAL
ABSOLUTELY UNPROFESSIONAL. FAILED TO DELIVER ON GIVING THE KEYS TO MYSELF (THE BUYER), ON THE COMPLETION DATE.ABSOLUTELY DISRESPECTFUL BEHAVIOUR, AND THEY JUST BLAMED THE OWNER FOR IT.DO NOT WORK WITH THESE PEOPLE, THEY ARE REALLY REALLY UNPROFESSIONAL!!!!
5/5
TrustpilotTamara Price at Chestertons South West lettings
Tamara worked really hard to help us find place in Clapham, emailing and calling us with regular updates and arranging viewings on very short notice. We definitely recommend Chestertons!
1/5
TrustpilotUnhelpful and irresponsive.
Unhelpful and irresponsive.Had a bad experience with this agency: quite demanding when it comes to terms and payments but very inefficient when it comes to answering queries and solving problems. Do not recommend!
5/5
TrustpilotI have been with chesterton for 8 years
Profressional team always commincating with effieceny. I count on them always and they do not fail which makes it easy to get my new tenants in the door.
5/5
TrustpilotChestertons South West Lettings - Melissa
Melissa did a great job helping us find a new home. She was very responsive and understood our needs. It was a pleasure working with her.
5/5
TrustpilotI have been dealing with Camillo for…
I have been dealing with Camillo for the past years on the letting of our flat in Battersea and found him very helpful, pleasant and professional.
5/5
GoogleGood costumer service. Navid, our negotiator is extremely friendly, helpful and professional. Pays attention to small details.Thank you for providing us with beautiful new home, just the one we liked and wanted.
5/5
TrustpilotVery helpful.
Rating only, no written review.
Agent replied · 24 June 2026
Thank you for your positive feedback, Anna Maria! We're thrilled to hear that you found our team helpful.
5/5
TrustpilotI have been working Tamara Price at…
I have been working Tamara Price at Chesterons Southwest. She has been very helpful in helping me find a flat. Great to work with!
5/5
GoogleWe are very thankful to Anouska Mackenzie of the Chestertons Chiswick office for all her help and support with our house purchase - it was much appreciated!
1/5
TrustpilotA director threatened me with legal…
A director threatened me with legal action after I called them out for valuing my property 10% under the market value, never seen such a lack of professionalism.
4/5
GoogleGenerally a good experience at a very busy time of year. I felt there was some cooperation lacking at times when delays were experienced in paperwork. But in the end things worked out
5/5
TrustpilotChestertons Service
Very efficient service from Chestertons in finding me a tenant and processing tenancy. Particular help from Cynthia and Danielle. Easy to deal with.
4/5
GoogleAs a buyer of a property marketed by Chestertons, I found them to be very flexible, helpful and accommodating when I had questions and wanted to arrange viewings etc.
5/5
GoogleWorking with Charlie and Charlotte at Chestertons was a pleasure, nothing was every a problem and they worked very hard to get us to the exchange point !
5/5
GoogleExcellent service in challenging circumstances. Both Charlie Pearce and Angie Oliver really went the extra mile on our sale.PositiveResponsiveness, Professionalism
5/5
TrustpilotExcellent and efficient
Excellent and efficient - we were delighted with the service provided by Chestertons and would definitely recommend and use them again.
4/5
GoogleI had to lower my price substantially to get a sale, but I found Archie a pleasure to work with. Young, ambitious and professional. Very nice to work with.
5/5
TrustpilotAmazing people there
Very nice and professional employees there. Always ready to help. I would use Chestertons to sell my property in the future as well.
5/5
TrustpilotKatie found the perfect apartment for…
Katie found the perfect apartment for me to rent, she negotiated a good price and the whole process was fast and efficient.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chestertons Chiswick
How many reviews does Chestertons Chiswick have?
Chestertons's Hounslow office has 2,421 reviews across two platforms: 136 on Google, 2,285 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Chestertons Chiswick's rating?
Chestertons Chiswick is rated 4.5 out of 5 across all 2,421 reviews, and 4.7 out of 5 on Google from 136 reviews, checked 9 October 2026.
Where is Chestertons's Hounslow office?
Chestertons Chiswick, 155 Chiswick High Road, Chiswick, London, W4 2DT, Hounslow W4 2DT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.