Trusted Agent profile · Hounslow

Chestertons Chiswick reviews in Hounslow

4.5

★★★★★ Excellent

2,421 reviews across 2 platforms

155 Chiswick High Road, Chiswick, London, W4 2DT, Hounslow, W4 2DT

Chestertons's office in Hounslow, at 155 Chiswick High Road, is rated 4.5 out of 5 across 2,421 reviews on two platforms, including 136 Google reviews rated 4.7.

Google logo

4.7 / 5

136

Reviews on Google

This office

Trustpilot logo

2,285

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

1/5

Trustpilot

Try and avoid

Absolutely careless, irresponsible and incompetent staff. Our tenancy contract ended on the 20th of March and as of today, the 27th of April, we have not received our deposit back. Even though we have tried to chase them numerous times, the only thing they came back to us with is that they will get back to us with an update. Nothing yet.

Marwa · 27 April 2020

5/5

Trustpilot

Very helpful

I found our agent to be helpful, friendly, and easily contactable. We will definitely look to continue renting with Chestertons in the future.

Charlotte · 11 November 2021

Agent replied · 22 October 2024

Thank you for sharing your review Charlotte.

5/5

Google

Charlotte and the team were extremely professional and knowledgable. Genuinely nice people to deal with. Highly recommended.

Heather · 25 October 2018

4/5

Trustpilot

Landlord experience

Always had very positive experiences with Chestertons SW Lettings, quick to respond to messages and deal with any problems that arise efficiently. Would recommend.

TSmith · 9 September 2021

Agent replied · 22 October 2024

Thank you for taking the time to post a review.If there is anything we can do to improve our service please do let us know!

5/5

Trustpilot

Our move has been swift and efficient…

Our move has been swift and efficient and we are happy with Chestertons' service - would recommend!

Mia · 23 August 2022

Agent replied · 22 October 2024

Thank you

5/5

Trustpilot

First class sales and lettings agents

First class sales and lettings agents. Lovely staff members who give great feedback and are happy to get things done quickly.

Michael · 16 February 2022

Agent replied · 22 October 2024

Thank you for leaving your review Michael!

5/5

Trustpilot

Great service as always!!!

Great service as always. My flat was rented out in a few hours from listing for over the asking price. Great work Camillo, thanks

March · 3 August 2021

Agent replied · 22 October 2024

Your comments were passed on to Camillo, who is very happy that he was able to assist you in letting your property so quickly!Please do get in touch if we can be of any further help.

4/5

Trustpilot

Positive experience

Overall, experience was positive. Some problems arose but solutions were quickly found and executed in an efficient manner. Helpful team.

Raquel · 3 March 2022

Agent replied · 22 October 2024

Thank you for your feedback Raquel!

5/5

Trustpilot

Bradley from canary wharf office was…

Bradley from canary wharf office was very helpful and resourceful, got us sorted in no time. Would recommend to friends thanks for the help!

Haoming · 5 July 2021

Agent replied · 22 October 2024

Thank you for the five star review. We are so glad you had a wonderful experience and would recommend to friends!

5/5

Trustpilot

My experience with Chestertons was…

My experience with Chestertons was delightful. The support they provided is great and professional. Thanks all guys… Yousef

Yousef · 1 June 2022

Agent replied · 22 October 2024

Thank you for sharing!

1/5

Trustpilot

Awful communication and service

We sold our flat through chestertons Chiswick and the whole experience was painful. They ignored our instructions, the miscommunication between the buyer and us was laughable (in the end I spoke to the buyer directly) and what annoyed me most was they jeopardised my purchase, and cost me money by trying to negotiate off my purchase price because my buyer offered less.

Mark · 13 September 2019

5/5

Google

we rented through them and Hamza the agent who dealt with us was really very helpful, he answered all the questions we had and he moved very quickly with all his duties and more.

Adriana · 24 October 2023

5/5

Trustpilot

Madi D was amazing…

Madi D was amazing in helping me get the perfect flat ! Very responsive, friendly and helpful :)

Kaelynn · 29 April 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave Madi such a lovely review

4/5

Trustpilot

Very helpful and speedy

Very helpful and speedy. Helped arrange a remote viewing during the pandemic and all the arrangements went smoothly without a hitch!

Marvin · 10 November 2021

Agent replied · 22 October 2024

Thank you for the review!

5/5

Trustpilot

Chestertons SW Lettings

Chestertons SW Lettings - Responsive, efficient and proactive real estate agent. Maybe that's why they've been my agent for over a decade!

Evelyn · 26 August 2021

Agent replied · 22 October 2024

Thank you for sharing!

5/5

Trustpilot

Excellent service

Excellent service, clear and open communication, very helpful and friendly, went above and beyond to help us when moving in

Giulio · 22 December 2021

Agent replied · 22 October 2024

Thank you for sharing Giulio!

5/5

Google

I had a very good experience in buying a house with the agency. they followed me all the way through the process being very helpful and proactive.

Alberto · 12 March 2024

5/5

Trustpilot

Great service

Despite a few hiccups along the way to find new tenants we had great support and a very professional service though out

Mrs · 19 August 2021

Agent replied · 22 October 2024

Thank you for leaving us a review!

5/5

Trustpilot

Seb was great

Seb was great - very reliable.

Alex · 17 August 2021

5/5

Trustpilot

Extremely helpful staff

Extremely helpful staff, kept good connection between the landlord and the potentially tenants, providing full and very accurate service.

Adnan · 9 February 2022

Agent replied · 22 October 2024

Thank you for your review!

5/5

Trustpilot

Kai did a great job with my flat…

Kai did a great job with my flat purchase. Always very friendly professional and efficient. I’d definitely recommend.

Mark · 31 March 2022

Agent replied · 22 October 2024

Thank you for your review Mark!

5/5

Trustpilot

Anson always responsive.

Anson Nyako has always been very responsive and whatever issues I've had have been quickly resolved.

Shavasti · 29 June 2022

Agent replied · 22 October 2024

Thank you Shavasti!

5/5

Trustpilot

Tamara Price at Chestertons South West

Tamara Price at Chestertons South West lettings was extremely helpful during the whole process and we have had a very positive experience!

Jack · 3 August 2021

Agent replied · 22 October 2024

Your feedback has been passed on to Tamara, who sends her best wishes to you!Please do not hesitate to get in touch, if you have any queries in the future.

5/5

Trustpilot

Tamara Price at Chestertons South West…

Tamara Price at Chestertons South West lettings was so helpful, always available on the phone and super friendly. Would 100% recommend!

Amelia · 14 September 2021

Agent replied · 22 October 2024

Your feedback has been shared with Tamara! Thank you for taking the time to write a review,

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviews

Questions about Chestertons Chiswick

How many reviews does Chestertons Chiswick have?

Chestertons's Hounslow office has 2,421 reviews across two platforms: 136 on Google, 2,285 on Trustpilot (across the whole business).

What is Chestertons Chiswick's rating?

Chestertons Chiswick is rated 4.5 out of 5 across all 2,421 reviews, and 4.7 out of 5 on Google from 136 reviews.

Where is Chestertons's Hounslow office?

Chestertons Chiswick, 155 Chiswick High Road, Chiswick, London, W4 2DT, Hounslow, W4 2DT.

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