Trusted Agent profile · Hounslow

Chestertons Chiswick reviews in Hounslow

4.5

★★★★★ Excellent

2,456 reviews across 2 platforms

155 Chiswick High Road, Chiswick, London, W4 2DT, Hounslow, W4 2DT

Part of Chestertons, see every office.

Chestertons's office in Hounslow, at 155 Chiswick High Road, is rated 4.5 out of 5 across 2,456 reviews on two platforms, including 166 Google reviews rated 4.7.

Google logo

4.7 / 5

166

Reviews on Google

This office

Trustpilot logo

2,290

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Chestertons South West Lettings - Melissa

Melissa was most helpful when we were signing up to our tenancy and collecting the keys.

Andrew · 3 February 2022

Agent replied · 22 October 2024

We are so pleased to hear!

5/5

Trustpilot

Akikur has been one of the best agent…

Akikur has been one of the best agent I’ve met.Smart, professional and always helpful!

Maria · 14 May 2022

Agent replied · 22 October 2024

Thank you for the wonderful review

5/5

Trustpilot

Andrew Zographos

As we are new and inexperienced in the UK real estate market, it was great to have Andrew Zographos guiding us and advising us about everything we should know. His professionalism and tenacity has been truly appreciated throughout the process. Very effectively surfaced a high class tenant for us and we are confident that he will continue to offer us his excellent service.

Lina · 23 March 2022

Agent replied · 22 October 2024

Thank you for sharing your experience at Chestertons with us. We are so pleased to hear this!

5/5

Trustpilot

Made relocation easy and fast

They made my transition pretty easy and handled everything on my behalf. They also provided all the documentation necessary to complete my move. I literally focused on work the entire time whiles they ensured I had everything in place for my move day. In short they are the best.

David · 2 August 2023

Agent replied · 7 February 2025

Dear David,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Our team are over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.

5/5

Trustpilot

sharon chattalis was exceptionally…

sharon chattalis was exceptionally helpful and gave friendly and prompt replies to my queries which helped me a lot.i find all staff do a very professional jobdavid clarke

MR · 3 October 2024

Agent replied · 22 October 2024

Hi David, thank you for sharing your experience with Sharon. If you have any other queries, please do not hesitate to get back in touch. Wishing you all the best!

5/5

Google

I would like to particularly mention Anjie Oliver who was very helpful. She was good replying to emails. Helped to iron out problems and had a very pleasant manner. Charley Pearce was our initial contact showing us the property and making practical suggestions. Both your efforts were appreciated.PositiveResponsiveness, Professionalism

Saman · 24 October 2021

5/5

Trustpilot

Good experience with Chestertons

Good experience with Chestertons, Sean was helpful and responsive. Definitely better than the other agencies in the area!

RM · 22 August 2021

Agent replied · 22 October 2024

Thank you for sharing!

5/5

Trustpilot

My property has been on a full managed…

My property has been on a full managed let with Chestertons since 2010. I have found their service to be very professional. The property management team is excellent. I get an immediate reply from them to all my queries. I recommend using Chestertons to all landlords

Khurram · 10 October 2023

Agent replied · 22 October 2024

This is amazing to hear that we've managed your rental property for over a decade, thank you Khurram! If you need anything at all, we're only a phone call or email away. Best wishes!

5/5

Trustpilot

Chestertons Barnes

Chestertons Barnes are an extremely helpful and professional team. Sebastian Walters was super patient, helpful, efficient and genuine agent. He helped me over a long period of time to find the right property for me and my daughter and I was delighted he did in the end. Thank you Sebastian.

Fern · 17 August 2021

5/5

Trustpilot

Great experience working with Marine…

Great experience working with Marine Signoret. She was patient, thoughtful, diligent and proactive, resulting in a positive outcome for the tenant, landlord and agent.

Phil · 26 November 2024

Agent replied · 27 December 2024

Hi Phil, thank you for taking the time to write a great review. We are so glad Marine was patient, thoughtful and proactive. We appreciate the kind words and wish you all the best.

5/5

Trustpilot

Chestetons South West Lettings

My partner Jennifer and I have had a great rental search experience with Heather Phillip-St Louis at Chestertons both last year and this year, and we have found her to be knowledgeable, authentic as well as personable. She demonstrated a good understanding of what we are looking for straight away and was very helpful. This sets her apart from most other property agents, in our view.

George · 3 August 2021

Agent replied · 22 October 2024

We really appreciate your feedback, and wish you all the best!

5/5

Trustpilot

Purchased a property through…

Purchased a property through Chestertons and they were great, Rae was amazing throughout!

Lana · 11 May 2022

Agent replied · 22 October 2024

Thank you for the 5 stars, so pleased to read how helpful Rae has been

5/5

Trustpilot

South west Lettings, Kate

We recently let a house through Chestertons, South west Lettings, Kate Bennett, she was very attentive to our requirements, prompt and professional. She helped us find a property and guided us through the process with the landlord, which was all very thoughtful.Chestertons are also using a fair bit of pretty impressive technology in handling the tenancy process, which makes the process of letting seem quite seamless.

Ambika · 29 July 2021

Agent replied · 22 October 2024

Thank you for the review. We're so glad to hear you had a great experience with Kate - and in using Chestertons Connect!

5/5

Trustpilot

I’ve just started my tenancy with with…

I’ve just started my tenancy with with JP and my whole experience has been great starting with the letting Manager Toby Gardiner and finally Suzan Salih ( Tenancy and renewals consultant)Both Suzan and Toby have been very helpful throughout the whole process and were very prompt. Highly recommend!

F · 10 August 2023

Agent replied · 7 February 2025

Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.

5/5

Trustpilot

I’ve just started my tenancy with with…

I’ve just started my tenancy with with JP and my whole experience has been great starting with the letting Manager Toby Gardiner and finally Suzan Salih ( Tenancy and renewals consultant)Both Suzan and Toby have been very helpful throughout the whole process and were very prompt. Highly recommend!

Elma · 10 August 2023

Agent replied · 21 February 2025

Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.

5/5

Trustpilot

Chestertons Rentals

Have been using Chestertons for years for the rental of my property and found their service excellent. Finding the tenant is easy, dealing with all the problems afterwards is what differentiate Chestertons...

Francois · 17 July 2024

Agent replied · 22 October 2024

Hi Francois, thank you for taking the time to write a review. Its great to hear how you found Chestertons service excellent. We appreciate the support and should require anything else, we will be happy to help.

5/5

Trustpilot

Very well organised effort to help us…

Very well organised effort to help us move into our new homeSuzan Salih has provided a great service as move in coordinator and has chased results and been available when in need of urgent assistance

Roua · 21 May 2024

Agent replied · 7 February 2025

Dear Roua,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Sum yee was fantastic!

I would like to highly recommend the services of Chestertons, especially agent Sum yee! In fact, she was sensational: kind, proactive, transparent, with great knowledge about the property and the real estate market, in addition to having worked hard to make the business work. Definitely, if you need to rent a property, you can trust Sum yee.

Gustavo · 15 October 2022

Agent replied · 22 October 2024

Thanks so much for this wonderful review, Gustavo. We are delighted to hear that Sum Yee was able to help you, and leave such an impression!

5/5

Trustpilot

Hi All

Hi All Just wanted to say I’ve worked with Chestertons for the passed 5 years as a landlord. Amy Voong provides an excellent service very helpful and always returns her calls. Tom as well as Billy also provide the same service…. They care and support the landlord as well as the tenant in a very professional way Thank you all Emmanuel Colourtex Investment Ltd

Emmanuel · 10 November 2021

Agent replied · 22 October 2024

Thank you for sharing!

5/5

Trustpilot

Thank you Bobby and the team at…

Thank you Bobby and the team at Chestertons, great friendly service and rented my property quickly.

Alice · 9 November 2021

Agent replied · 22 October 2024

Thanks for sharing your 5 star service from Bobby!

5/5

Trustpilot

Good experience

Bobby was very attentive to us, always reply quickly. In general very happy with the treatment.

Álvaro · 9 November 2021

Agent replied · 22 October 2024

Thank you for the review!

5/5

Trustpilot

Gary has been exceptional

Gary has been exceptional, no other words to describe him.

Angela · 24 August 2022

Agent replied · 22 October 2024

What a wonderful review, thank you - we've shared this with Gary!

5/5

Trustpilot

A great renting experience

A really good experience. Heather has been very professional, and helpful to depths. I would recommend her.

Annie · 17 August 2021

Agent replied · 22 October 2024

Thank you for the five start review! We have shared your comments with Heather who is very pleased to know you were so satisfied with the service she provided.

5/5

Trustpilot

Rowland Blackmore was our Chesterton's…

Rowland Blackmore was our Chesterton's contact during the viewing and moving in process. He was very helpful, sensing all necessary information our way promptly and correctly. He readily followed up the whereabouts of our deposit with accounts, and ensured communication between ourselves and the landlord was smooth and efficient.

Mark · 13 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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