Trusted Agent profile · Hounslow
★★★★★
2,456 reviews across 2 platforms
155 Chiswick High Road, Chiswick, London, W4 2DT, Hounslow, W4 2DT
Part of Chestertons, see every office.
Chestertons's office in Hounslow, at 155 Chiswick High Road, is rated 4.5 out of 5 across 2,456 reviews on two platforms, including 166 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Chestertons Chiswick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
TrustpilotMillie Brandon was exceptionss as l in…
Millie Brandon was exceptionss as l in her attention to detail, momentum, honesty and clarity. A wonderful and surprising collaboration.
Thank you for the five stars
5/5
TrustpilotThank you to Heather and the team
Thank you to Heather and the team at Chestertons who made moving super easy and very grateful for her help and the great service.
Thank you for the 5 stars - so please to hear Heather was able to help make the move a little easier!
5/5
TrustpilotLeusa was super kind
Leusa was super kind! She was so energetic and had so many details to share.
Hi Kelly, thanks for taking the time to provide this feedback! Leusa is a superstar, so we're not surprised by the energy and assistance you received. Wishing you all the best!
5/5
TrustpilotNishaad was a pleasure to deal with!
Nishaad was a pleasure to deal with! His professionalism and friendliness were top tier from the beginning, and his willingness to help never waivered.
Thank you for sharing Ifra!
5/5
TrustpilotChestertons South West Lettings - Cynthia
Cynthia was great, very professional and helpful through the whole process. She is very personable and makes the stressful process that house hunting is all the easier.
Thank you for sharing!
5/5
TrustpilotThanks for helping me.
I was on the lookout for a two bed room apartment, with a rent within my means. I got in touch with Charlie Carter, who went out of the way in helping me get an apartment of my choice on very reasonable terms and conditions. Thanks to Charlie. I am now wonderfully settled in my new apartment. Philip Lobo
5/5
TrustpilotExcellent personalised service
Excellent personalised service which is a considerable feat during a pandemic. They made the process of moving into our rental property as smooth as possible., Special thanks to Melissa.
Thank you for the five star review - we hope you are enjoying your new home.
5/5
TrustpilotExcellent
Chestertons were amazing from the get go. To Jess, Michelle and the team, thank you for the great experience :)
Thank you for sharing!
1/5
TrustpilotDisappointing service start to finish
Disappointing service start to finish, would avoid renting through them at all costs.Maintenance requests were never completed or completed to a poor standard so that they broke again within a few days. Extra rent charges were added and deposit withheld arbitrarily.Some staff were friendly and helpful but others were rude and short.Edit:If Chestertons were as fast to respond to tenant needs as they are to public reviews then they likely wouldn't be rated 90/92 for estate agents.
Hello Jamie, sorry to see that you are disappointed. Could you please provide some more information to us so we can investigate? TrustPilot does not share your email address so I cannot see the details of your complaint. Feel free to email social@chestertons.com or there is an option for you to send us more details through TrustPilot. Thank you
5/5
TrustpilotFinding a 2 bedroom flat in Fulham SW6
My experience was very good ! Agent Madi Doe was always on it, arranged suitable viewings and guided me through the process. Highly recommended !
Thank you for taking the time to leave a review!
5/5
TrustpilotEveryone in the team were very helpful…
Everyone in the team were very helpful and hands on. Thank you Toby and Suzan!
Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
TrustpilotGreat help from Niema Latif
Great assistance from Niema Latif in facilitating the extension of a lease. Responsive, flexible, clear, and effective. She helped me wade through a barrage of automated messages the timing of which were hard to decipher otherwise.
Hi Eliseo, thank you for the great review and sharing your experience with Niema. We are so glad she was responsive and helpful. Wishing you all the best.
5/5
TrustpilotChestertons South West Lettings, Tamara’
Tamara was really friendly showing us around and super helpful with the application process after we'd put in an offer helping us wherever it was needed.
Your comments have been shared with Tamara who was thrilled to have been able to assist you.All the best.
5/5
TrustpilotRecommending Fiona
I would highly recommend Fiona who, with her expertise and guidance, managed to renegotiate a new lease successfully.
Thank you for taking the time to leave Fiona a review - we hope you continue to be happy in your home
5/5
TrustpilotTamara Price was super helpful and…
Tamara Price was super helpful and understanding throughout the whole process. Really supported us in securing an amazing home!
Thank you for sharing Leo!
5/5
TrustpilotI had very good service from the…
I had very good service from the initial meeting all the way through to completion. We listed the property with Emlyn Rees who gave us good advice, then Alex Renardson managed the sale and was always helpful and professional.
Hi Caznewland, thank you for the great review. We are so glad Alex was always helpful and professional. Should you require any further assistance, we will be happy to help.
5/5
TrustpilotStraightforward and hardworking
Chestertons in Barnes did a great job for us - hardworking and knowledgeable, kept us up to date at all times and always on hand for strategic advice. Chris and Richard stood out and were helpful, sensible and straightforward to deal with.
Hi Julia,Thank you for the great review.We are so glad the team were helpful and straightforward to deal with.Thank you for the support.Best WishesChestertons
5/5
TrustpilotVery helpful
Niema Latif was very helpful
Hi Robert, we're happy to hear you found us helpful. Feel free to reach out again if you need anything in the future. Best wishes!
5/5
TrustpilotConor Bunn
I recently had the pleasure of working with Conor Bunn and I cannot speak highly enough of the experience. From the very beginning he was very professional, knowledgeable and responsive. The level of service received exceeded my expectations.
Hi Dannii, thank you for your kind words. We're thrilled to hear that your experience with Conor exceeded your expectations. If there's anything else you need, don't hesitate to reach out. We'd be happy to help!
5/5
TrustpilotResponsiveness
I cannot rate Shakil highly enough. As far as the Property Managers go he has by far been the best I’ve dealt with, his willingness to solve issues in a timely manner and fantastic communication skills has made my renting period very easy. He has always been very professional and approachable.
Hi Vishal, thank you for your review. Shakil will be delighted to hear this. Wishing you all the best for 2024!
5/5
TrustpilotProfessional service and a really good…
Professional service and a really good experience. Martins and his team helped us in the process.
Thank you for sharing Demetrio! Martins and the team are thrilled to hear this. Wishing you all the best for the future!
4/5
TrustpilotChestertons South West Lettings - Ryan
Ryan was very informative, professional and friendly at our viewing for our rental property. The process thereafter was smooth and run in a professional manner.
Thank you for taking the time to post a review.If there is anything you feel we can do to improve the service provided please do let us know!
5/5
TrustpilotBradley is stand out
Bradley is stand out. To be honest I would have given 3 -3.5 stars but Bradley is a 5. He so goes above and beyond!
Your feedback is highly valuable to us! Thank you for taking the time to post a review.
4/5
GoogleAmy was very lovely and actually got me viewings that were right for me rather than other agents trying to show me everything -ignoring what I had actually asked for. Amy showed me three properties in one morning and I was sorted with a flat that was right for me straight away. Very very refreshingPositiveResponsiveness, Quality
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Chiswick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
