Trusted Agent profile Β· Hornchurch Β· Essex

haart Hornchurch reviews

β˜…β˜…β˜…β˜…β˜… Excellent

560 reviews across 2 platforms

13 North Street, Hornchurch, Essex, RM11 1RL

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haart's office in Hornchurch, Essex, at 13 North Street, is rated 4.8 out of 5 across 560 reviews on two platforms, including 549 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

549

Reviews on Google

This office

Facebook logo

3.8 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

I’ve had a brilliant experience with Haart dealing with my property and its needs. One person in particular who has been my agent throughout this whole process is Demi Mansworth, she’s quick, efficient and gets the job done, and there have been many things to deal with but she gets it done without fail. In addition to that, she’s absolutely lovely and brilliant as a person, her communication is 100% and she always keeps me in the know. Anyone who gets the experience of working with Demi and has her as their agent will be extremely happy and grateful, as am I.

Aisha Β· 12 August 2024

Agent replied Β· 26 August 2024

Thank you for your lovely feedback about Demi, we really appreciate it. We wish you all the best with your move. haart Hornchurch lettings.

5/5

Google

We have had the best service. Very friendly and always able to find someone to help even during this difficult time. Halley who was our agent was always available to help and got us through some challenging times. I must also mention Bradley who stepped in when Halley was unavailable. We never found ourselves without someone to help. I cannot praise them enough. Thank you all at Team Harrt.

Jan Β· 4 February 2021

Agent replied

Hi Jan, thanks so much for the great review. If you require any further assistance please do not hesitate to contact us.

5/5

Google

Demi Mansworth was truly exceptional. I was impressed with her level of knowledge and the amount of data that she had about the market. It was a no-brainer for me to work with her since I was set on renting a nice house . She's friendly and kind and for all of this I'm very thankful

Carla Β· 14 December 2022

Agent replied

Hi Carla, Thank you for the 5* Review! Many Thanks Haart Lettings Hornchurch

5/5

Google

An amazing agency (Haart) and Agent Keeley Fisher! Trust Me you can go to sleep without worrying about anything because she'll sort you out, and she makes sure you're satisfied by calling regularly, voicemail and emails. Keeley Fisher is Amazing πŸ‘ I recommend her. …

Timothy Β· 31 October 2023

Agent replied Β· 30 December 2023

Thank you for the fantastic 5* Review about Keeley, Timothy! Many Thanks haart Lettings Hornchurch

5/5

Google

Demi is super helpful for helping me rent a property in a short period of time. Thank you so much and she is so kind, helpful and sweet

Penny Β· 25 September 2024

Agent replied Β· 23 October 2024

Thank you for your lovely feedback about Demi, we really appreciate it. We wish you all the best with your move. haart Hornchurch lettings.

5/5

Google

Georgina was really helpfull and friendly. She was lovely to deal with and always got back to us really quickly. She always helped to chase things up Becca was the estate agent to show us around the property and was also very friendly and lovely to deal with. Katie for chadwell Heath was also excellent throughout the whole duration of buying our first home. Thanks for all your help :)

LAUREN Β· 26 August 2020

Agent replied

Dear Lauren Warner, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your 5 star rating! Regards haart Hornchurch

5/5

Google

Great service from all the team at Haart and Lewis. Highly recommend using for buying a new property or selling. Professional and really helpful.

Bal Β· 1 April 2026

Agent replied Β· 22 April 2026

Hi Bal, thanks for your 5* review, wishing you many happy years in your new home! haart Hornchurch

5/5

Google

Thanks Seref and team for making the process a little less stressful. Efficient, hard working and friendly staff. Clare Rose :)

Clare Β· 15 December 2024

Agent replied Β· 22 December 2024

Hi Clare, thanks for your review. We are glad you are happy with the service and wishing you many happy memories in your new home! haart Hornchurch

5/5

Google

Akash provided outstanding service from start to finish, always responsive, friendly, and highly professional. He made the whole experience straightforward and was a pleasure to deal with throughout.

Antonio Β· 27 February 2026

Agent replied Β· 20 March 2026

Hi Antonio, thanks for your 5* review! haart Hornchurch

5/5

Google

Had a great viewing with Seref

Anthony Β· 8 August 2026

Agent replied Β· 22 August 2026

Hi Anthony, thanks for your 5* review! haart Hornchurch

5/5

Google

A great team at Haart, who certainly impressed with their professionalism. Always friendly, and nothing was too much trouble. Once the house was sold, they continued to provide an 1st rate service. Special mentions though must go to Becca for going the extra mile, and especially Georgina, who persevered in pulling solicitors together, ensuring people communicated, and somehow managed to get the exchange in on time. Would 100% recommend this team

Mike Β· 24 August 2019

Agent replied

Dear Mike Allen, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Hornchurch estate agents

5/5

Google

I had an amazing experience with Akash; he went above and beyond with assisting me with the mortgages and provided alot of knowledge with viewing. What a legend!

Yeosang Β· 22 February 2026

Agent replied Β· 22 April 2026

Hi Yeosang, thank you for your great review on the service you have received from Akash. Thanks, haart Hornchurch

5/5

Google

Great experience and very professional agency. We never had issues and every request have been sorted in no time. Lucky to have Jack Duggan as main contact for property management, always there to support and guide us. Thanks Jack. Highly recommended

Andreea Β· 30 November 2023

Agent replied Β· 30 December 2023

Hi Andreea, Many Thank for your review on Jack. Haart Property Management

5/5

Google

Harrison dealt with a very stressful situation efficiently & quickly which was music to a very heavily pregnant woman’s ears. He is competent & understanding & willing to go above & beyond to resolve a situation which wasn’t his to resolve in the beginning. Thank you Harrison - you’re the reason we would use Haart again.

Hayley Β· 26 August 2022

Agent replied

Thank you for your kind words Hayley!

5/5

Google

Jack is a pleasure to deal with and responds to matters as soon as he can. Highly recommend Jack as a letting agent.

Melissa Β· 29 October 2024

Agent replied Β· 12 November 2024

Thank you for the fantastic 5* Review Melissa! Its great to hear about the fantastic feedback you have received from Jack. Many Thanks haart property Management.

5/5

Google

Demi has excellent customer service. Even, I was no longer interested in the property, but she kept professional and promised me if there are any other properties, she will inform me. Thanks Demi 😊

K Β· 22 April 2024

Agent replied Β· 21 June 2024

Hi K H, thank you for your 5* review! haart Hornchurch

5/5

Google

I would recommend Lewis and his team 100 per cent especially himself,Michael,Bradley and Val whom we had the most dealings with.They dealt with the sale of our house very professionally and were so helpful even going the extra mile on numerous occasions. A very friendly team always smiling.It seems to have a lovely working atmosphere.

Karen Β· 15 September 2022

Agent replied

Thank you for your review Karen was an absolute pleasure dealing with yourself and we are over the moon that you was happy with the service received. We wish you all the best in your new home and if you are ever in Hornchurch please feel free to pop by would be lovely to see you, Kind regards, haart Hornchurch

5/5

Google

Having once again used the services of Simon and his team I am delighted with the time taken and support given from them whilst finding new tenants for my property. I have no doubt I will use them for the foreseeable future as I am completely confident that they can help in whatever is needed. Such a pleasure to deal with!PositiveResponsiveness, Professionalism

Sally Β· 27 August 2021

Agent replied

Hi Sally Thank you for the lovely review. If you need any future assistance please do not hesitate to contact us. Regards haart Hornchurch

5/5

Google

During my 4 years of renting your property, I didnt have issue and you are very helpful. Thank you Jack Duggan for responding to emergency issues very quickly. Hope to rent or buy from Haart again.

Blessing Β· 20 February 2024

Agent replied Β· 21 March 2024

Hi Blessing, Many thanks for your review on Jack. If you need any further help please do not hesitate to contact us. Haart Property Management

5/5

Google

Bradley Bowers was the agent I dealt with and I can't recommend him enough! He really understood what I was looking for, was super informative with new properties without being pushy and really flexible with viewing times - and always contactable. He even secured my purchase and I am very grateful! Thank you so much!

Billie Β· 16 August 2022

Agent replied

Hi Billie Thank you for your kind feedback on the service that you have received from Bradley, haart Hornchurch

5/5

Google

Had a very positive experience with Haart Hornchurch. Lewis was amazing, very friendly and professional. We were kept informed throughout the process of selling our house. Would highly recommend their services.

Susan Β· 22 May 2024

Agent replied Β· 21 June 2024

Hi Susan, thank you so much for your feedback. We are glad that you have been happy with the service so far! haart Hornchurch

5/5

Google

We’ve recently renewed our tenancy agreement and Jack Duggan was really helpful, professional and friendly. Everything went really quick. Well organised. Great communication and services. I’m really glad he dealt with this. Thank you so much Jack.

Ramona-Carla Β· 21 January 2024

Agent replied Β· 21 March 2024

Hi Ramona, Many thanks for your 5 star review on Jack. Haart Property Management

1/5

Google

I've had a very bad experience. I viewed a property with them on Lyndhurst Drive and made an offer directly to Seref via email, but he never got back to me. It's been over four weeks, and I also sent a reminder email, but still no response. I called the agency twice and asked why I'm not getting a reply for an offer I made. They said they are very sorry and they will speak to Seref and get back to me, but I haven't heard anything back from them either. The house I made an offer on is still available for sale, and I feel sorry for the seller as they won't be aware of the offers people are making. I understand I made an offer lower than the asking price, but I don't think this should prevent them from replying on rejecting the offer if this is the case.

Samra Β· 22 April 2024

Agent replied Β· 21 June 2024

Dear Samra. I am sorry to read this. We strive to provide excellent service to our customers at haart Hornchurch at all times. I am sorry that you feel the service provided was of such a low standard and should you wish to discuss further please do not hesitate to contact me. Lewis Taylor Branch Manager

5/5

Google

I’ve had a very positive experience with Haart Hornchurch. I’m a first time buyer doing it by myself with very little knowledge of the housing market and how it all works. Lewis and Michael have been extremely supportive. Giving me good advice and going back and forth between the seller and I to get what I believe was a good price for us both. Highly recommend and I will certainly be coming back to Hornchurch Haart when I sell in the future.

Katie Β· 22 April 2024

Agent replied Β· 21 June 2024

Hi Katie, thank you very much for your detailed review on the service you have received! We are glad that you have felt supported so far and look forward to helping you through the process. haart Hornchurch

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Questions about haart Hornchurch

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Hornchurch won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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