5/5
GoogleHad a great viewing with seref , he was very informative.
Trusted Agent profile · Hornchurch
haart Hornchurch reviews
★★★★★
427 reviews across 2 platforms
13 North Street, Hornchurch, RM11 1RL
Part of haart, see every office.
haart's office in Hornchurch, at 13 North Street, is rated 4.8 out of 5 across 427 reviews on two platforms, including 421 Google reviews rated 4.8.
Reviews
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
Google5/5
GoogleWe had a particularly difficult property to sell, but Chris and Georgina stayed upbeat and positive the entire way through and achieved us a really good price which another agent hadn't been able to do in the same timeframe by far. Thanks so much for your help, Melinda.
Agent replied · 21 June 2024
Melinda, thank you for your kind review; we are happy to pass along your comments to the team here at haart Hornchurch! Regards haart Hornchurch
5/5
GoogleWe have used Haart for the past four years. As a relatively new landlord, Haart's service has been exceptional - prompt, available and friendly - the three key points that has made a world of difference for us. From lining up suitable tenants to follow-ups/chasers to understanding our requests to being readily available via email/mobile for four years. If one of the team is busy someone else easily picks up the work. I can only praise the staff (Allix, Louise) and the Branch Manager (Simon) at the Hornchurch office for prompt support and swift action. Super service. Keep up the good work. Thank you very much N & R
5/5
GoogleRecently moved house and the whole team from start to finish were there to answer all the questions we had. I would highly recommend
Agent replied · 21 June 2024
Hi Jason, thanks ever so much for your kind review. We are glad that you were happy with the service received and we wish you all the best in the future. haart Hornchurch
1/5
GooglePoor poor experience with Haart sadly, came round promised they would sell my property in 6 weeks and failed, you don't deal with one person as they have negotiators, area managers etc etc so never speak to the same person and the customer service was extremely poor.
Agent replied · 21 June 2024
Dear Mr Rodgers, We appreciate you taking the time leave us some feedback. I am very sorry you was not happy with our service. We take our reviews very seriously and would like to investigate your comments further. Unfortunately I can not find your details on our system, so please feel free to contact me to address any issues that you may have. Regards Christopher Smith Branch Manager
5/5
GoogleHad a great viewing with Seref
5/5
GoogleI’ve had a positive experience dealing with Allix from your office. Questions were always answered in a timely manner, and the letting process was smooth and well organised.
5/5
GoogleGreat customer service from Terrasa Dower. Always quick to respond to any messages and does it with a friendly professional manner. We can't thank her enough for all she has done.PositiveResponsiveness, Professionalism, Value
Agent replied · 21 June 2024
Hi Shannon, thank you very much for your great review on the excellent service you have received from Terrasa. haart Hornchurch
5/5
GoogleVery happy with service from Demi Mansworth. Took time to call me back and cheerfully responded to my questions. I’m Impressed!!
Agent replied · 21 June 2024
Thank you for the 5* Review! Many Thanks Haart Lettings Hornchurch
5/5
GoogleExcellent customer service. So polite and I feel like I am being cared for as a potential rental tenant. Would highly recommend.
Agent replied · 21 June 2024
Thank you for the great review, Suzie! Great to see you are being looked after during your search. Many Thanks haart Lettings Hornchurch
5/5
GoogleDemi and Craig (Haart Hornchurch) have been first class from first contact to tenants collecting keys; knowledgeable, available and affable, highly recommended.
Agent replied · 21 June 2024
Thank you for the 5* Review! Its been a pleasure to help! Many Thanks, haart Lettings Hornchurch
5/5
GoogleWanted to give a massive thank you to the team at the Hornchurch office. I was in the process of selling my property with another local haart office and whilst that was all going through, I needed to secure a new rental property. They found me the ideal property and whilst I was running around like an absolute lunatic at my end with the sale; they kept everything to do with the rental procedure very simple and kept me sane! They made the process of moving simple and a lot less stressful and always had time for me! Again, a huge thank you to all the team there!
5/5
GoogleMy offer has just been accepted and I’m really appreciative of Bradley for his quick responses and professional manner. Thank you!
Agent replied · 21 June 2024
Thank for the great feedback on Bradley! Its great to hear the good work Bradley is doing! Many Thanks Haart Hornchurch
5/5
GoogleThe team at Haart Hornchurch helped us get through a very stressful move. If it wasn't for Chris & Steph we would have stayed put. Thank you for all your help. Would not want to move again but would recommend you. Thanks again. Pam & Simon Taylor
Agent replied · 21 June 2024
Dear Mr & Mrs Taylor, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We always love to receive great feedback. Regards Chris Smith Branch Manager
5/5
GoogleVery good experience, Lewis and Bradley have both been really helpful. The level of communication has been very much appreciated.
Agent replied · 21 June 2024
Thank you for the great review Bethany! Its great to see staff being on the ball and keeping everyone updated! Many Thanks haart Hornchurch
5/5
FacebookTerrasa has been fantastic throughout the mortgage process would strongly recommend her to my friends and family.
5/5
GoogleGreat viewing with seref
5/5
GoogleRecently spoke with Bradley on a phone call based on a property I saw online, although I have found a property with another company I can't recommend his service enough. Incredibly helpful and friendly.
Agent replied · 21 June 2024
Hi Cade, thank you for the great review I am pleased you had a great service. If you require any help in the future please do not hesitate to contact us.
5/5
GoogleI chatted to Demi Mansworth who was very pleasant and kind over the phone.
Agent replied · 21 June 2024
Thank you for the 5* Review of Demi, Raeesa! Many Thanks Haart Lettings Hornchurch
5/5
GoogleJack duggan very helpful and efficient
Agent replied · 21 June 2024
Hi Grace, Many thanks for you review on Jack. Haart Property Management.
5/5
GoogleBradley the new agent made me aware he just started and the way he made he dealt with the enquiry made him sound he's been there for years. Great service!PositiveResponsiveness, Quality, Professionalism
Agent replied · 21 June 2024
Hi Mitch, Thank you for the review its great to see such excellent feedback. If you need any help in the future please call us.
5/5
GoogleGreat customer care and professional infrastructure!
Agent replied · 21 June 2024
Hi Gavin, thank you for your review on the service received! haart Hornchurch
5/5
GoogleTrustable and Genuine service.
Agent replied · 21 June 2024
Hi Dinesh, thank you for your review and congratulations on the purchase of your new home! We wish you many years of happiness. haart Hornchurch
1/5
GoogleFor such a big estate agency as haart, was expecting more. The agent that i spoke with assured me on several occasions that he will contact me when properties are available and we can arrange viewings. Never heard from them.
Agent replied · 21 June 2024
Dear Renata Boarta, We are sorry to see that you have left us a low star rating in your review. Your feedback is very important to us and we would like to find out more. Would you mind emailing us at customer.experience@haart.co.uk to give us more information about your experience with us?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
