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1st Class Property reviews from buyers

5.0

★★★★★

7 reviews from buyers · all 24 reviews

5 Hacton Parade, Central Drive, Hornchurch RM12 6EL

7 reviews of 1st Class Property's Hornchurch office come from buyers, rated 5.0 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from buyers

7 reviews from buyers, from every platform, shown as written. First names only.

5/5

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Buyer

Extremely helpful and professional service.

We recently purchased a property in the Hornchurch area and we thoroughly impressed by the service provided to us by Rosemary Ellis. From first viewing to completion she was a reliable and helpful port of contact who always kept us informed of progression and was willing to go the extra mile. In particular, the way in which Rosemary treated and cared for a very elderly vendor was admirable and she made the whole buying process very human.

Cameron · 22 March 2016

Agent replied · 30 March 2016

Thank you Cameron, it was a pleasure to work with you and I hope you will both have many happy years in your new home :-)

5/5

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Buyer

Very happy customer

Rose took all of the stress out of moving, I really couldn't recommend her enough. She chased the solicitors, the estate agents and anyone else so I didn't have to do a thing. We also happened to move on the only day ever for Chaps to go down. Rose informed us very early on about what was happening and I then told the solicitor who was unaware of the problem. When I contacted our seller's estate agent later that day to see what time they closed to get the keys at around 4.30pm, they had no idea we were completing that day. For me that summed up the service rose gave in comparison to the service often received by many well-known estate agents. She also got us a lot more than we were expecting to make with the entire process going through in around 3 months. Thanks Rose, if we ever move again and we'll definitely use you.

Jo · 30 May 2015

5/5

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Buyer

1st Class in every Way!!!

We were very anxious about buying our first home together especially because we were planning our wedding too!!! I was extremely happy that we found a property through 1st Class. From the initial phone call to arrange a viewing to completion, I found them friendly and professional. We were kept informed throughout. We had difficult times during the process but the support and guidance offered was invaluable. Thank you so much!!!x

Nikki · 21 January 2016

Agent replied · 12 February 2016

It was a pleasure to work with you Nikki thank you for your review and good luck in your new home :-)

5/5

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Buyer

Excellent Service

Our contact was Rose lovely lady and very helpful she really was a star !! we were kept up to date on a daily basis from beginning to end. And what little issues we had they were resolved very quickly. we would definitely recommend her services to anyone thinking of buying or seller their property in the future.

April · 22 July 2015

Agent replied · 12 February 2016

Thank you for your review April, hope you are now settled in your lovely new home :-)

5/5

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Buyer

Excellent Service

1st Class Property have been fantastic. The service was excellent. Very personal and friendly. I felt like I had known Rose for years. I will definatly recommend 1st Class Property and I will be getting back in touch when I am ready to sell my property in a few years time.

Lottie · 20 July 2015

Agent replied · 12 February 2016

Thank you for your review Lottie, I look forward to working with you again when you make your next move :-)

5/5

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Buyer

First Class by name and First Class by nature

This agent provided a superb service that enabled our move to go ahead when solicitors and other agents had failed dismally.. I would recommend them wholeheartedly as an extremely hard-working and professional organisation that goes the extra mile.

Mark · 2 December 2015

Agent replied · 12 February 2016

It was quite a challenge, but we made it happen. Thank you for your review and good luck in your new home. Rose

5/5

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Buyer

excellent

1st class property team were friendly in their service, listened well...really happy to have found 1st class properties.

Shoma · 17 February 2016

Agent replied · 20 February 2016

It was a pleasure to help you find your lovely new home. Good luck and hope all goes well.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions from buyers about 1st Class Property

What do buyers say about 1st Class Property?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Cameron wrote: "We recently purchased a property in the Hornchurch area and we thoroughly impressed by the service provided to us by Rosemary Ellis. From first viewing to ..."

How do you know a review is from one of the buyers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.