Trusted Agent profile · Honley

Belong by James White Honley reviews

4.9

★★★★★ Excellent

349 reviews across 3 platforms

Fairfield House 23a Westgate, Honley, HD9 6AA

Belong's office in Honley, at Fairfield House 23a Westgate, is rated 4.9 out of 5 across 349 reviews on three platforms, including 125 Google reviews rated 4.9.

Google logo

4.9 / 5

125

Reviews on Google

This office

Facebook logo

4.3 / 5

11

Reviews on Facebook

This office

Trustpilot logo

213

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Honley office, from every platform, shown as written. First names only.

5/5

Trustpilot

The sale of the property became a long…

The sale of the property became a long and drawn out affair at no fault of Belong. After initially selling reasonably quickly and being let down six week after agreement Belong stuck to the task and eventually found a buyer which both them and me were very frustrated in the time taken to complete the sale. In doing so I was kept informed of the problems encountered on a regular time scale and in a professional manner by all at Belong. Thanks to all.

Mr · 28 February 2020

5/5

Trustpilot

A fantastic personalised service.

I've recently sold through Belong. The service from start to finish was exceptional. James provides a very personalised service, even to the extent of having the branch open on a Sunday. Working during the week this small detail was very helpful in dropping off final keys for completion. I'd certainly recommend Belong.

CLIFFE · 7 September 2017

Agent replied · 28 May 2023

Thank you Mr Cliffe, it has been a pleasure acting for you in your house sale. Best regards, James

5/5

Trustpilot

Fantastic

Fantastic customer service, really helpful and overall a really great experience. Katie was amazing throughout the process, she chased solicitors and vendors and kept me informed throughout.

Cait · 6 June 2021

5/5

Facebook

We have been delighted with Belong. The whole team is friendly and professional. From initially seeing James, when he came to value our property, to then viewing the amazing 3D house details on their site. The correspondence after to do with the sale and their communication throughout has been absolutely outstanding. My main contact has been Katie and she’s been a pleasure to deal with. I would highly recommend Belong if you are thinking of selling, you will be in very safe hands.

Helen · 2 December 2019

5/5

Trustpilot

I never usually write reviews but…

I never usually write reviews but myself and my husband were very impressed with Belong when we sold with them earlier this year.We have used many local estate agents in the past and have not experienced anything like the level of service we got from James and his staff. The service given was friendly, yet very professional, and not in any way 'pushy'. We felt as if we got a real 'personal' service in all aspects. It is the only time we have paid an estate agent and thought 'it was worth the money', in the past we have been left with the feeling of 'what the hell did they do for that fee'.Would definitely recommend Belong to all !!!!

Debbie · 31 August 2019

1/5

Facebook

No phone call back after viewing a property over a week ago, clearly didn’t take us seriously. Worse people to show us around a house ever never get anytime to contemplate the house, consistently followed around the house. Lack of information was another thing especially as the agent who showed us round said they would email with the answers to the questions we were asking. Still to date no email and no phone call, wouldn’t be happy if I was trying to sell me house with these.

Hannah · 10 December 2018

5/5

Trustpilot

The service provided by James at Belong was excellent.

The service provided by James at Belong and his staff was excellent. They found lovely tenants for our property within just a few days of it being available. Belong were efficient and professional and made the whole process effortless for us. We would definitely recommend this estate agency.

LU · 10 October 2018

Agent replied · 28 May 2023

So pleased you were happy with our service. Thank you very much Lisa.

5/5

Trustpilot

Fabulous

We recently bought a property with Belong and can't thank them enough. From the initial showing through to after the sale - the team went the extra mile (even posting a letter for us to the Sellers of our new house). A lovely business with lovely people.

Rheanna · 14 September 2018

Agent replied · 28 May 2023

Thank you Rheanna, and good luck in your new home. All the best from all at Belong.

5/5

Trustpilot

We would recommend!

James and Richard were extremely helpful and attentive throughout the whole process. Very professional, efficient and friendly service - would highly recommend.

Danielle · 22 August 2021

5/5

Trustpilot

Fantastic service from start to…

Fantastic service from start to completion. Immediate valuation, house was promptly given 360 audit and For Sale online within hours. Professional advice and support from James and his colleagues throughout. Always there at the end of the phone or in person. I would highly recommend.

Ms · 6 September 2018

Agent replied · 28 May 2023

Thank you Ms Bradley. Good luck in your new property. Best regards James & Katie

5/5

Trustpilot

A truly professional yet friendly…

A truly professional yet friendly service. Every member of the team is extremely helpful and knowledgeable. I would not hesitate to recommend Belong when selling your home.

Alpen · 8 October 2024

5/5

Google

Excellent local estate agent. Very informative and acted very efficiently on our behalf in the sale of our property. Highly recommend!

Lynne · 2 January 2025

5/5

Trustpilot

Belong went above and beyond!

Belong offered support and assistance throughout our house sale. They were always available on email and over the phone - couldn’t of asked for better support.

Georgia · 8 October 2024

5/5

Google

Very efficient and friendly, good communication and a pleasure to work with.

Cath · 9 April 2025

5/5

Trustpilot

Brilliant communication and so helpful!

What a fabulous team they have at Belong, I honestly couldn’t fault them! We needed to sell our house quickly and they were so efficient. Their communication is fabulous and nothing is too much trouble. Would highly recommend.

Mrs · 21 June 2019

Agent replied · 28 May 2023

Thank you Genna, I am glad it all came together at the end. Good luck and thanks again; James.

5/5

Trustpilot

All went smoothly

All went smoothly. James and the team are professional. I’m now using them for rentals.

Amanda · 30 June 2021

5/5

Trustpilot

Personable, Proactive and Professional

We have found that Belong, by James White are knowledgeable,efficient and easily contactable. we would have no hesitation in recommending their services to anyone thinking of selling their home. Throughout our dealings to date they have been professional and proactive.

Sandra · 16 July 2017

Agent replied · 28 May 2023

Hi Mr & Mrs Topham,Thank you very much for your kind words. It is a pleasure working with you.James

5/5

Trustpilot

Personable, Proactive and Professional

We have found that Belong, by James White are knowledgeable,efficient and easily contactable. we would have no hesitation in recommending their services to anyone thinking of selling their home. Throughout our dealings to date they have been professional and proactive.

Sandra · 16 July 2017

Agent replied · 6 July 2023

Hi Mr & Mrs Topham,Thank you very much for your kind words. It is a pleasure working with you.James

5/5

Google

How much on top of a contractors invoice do you charge for arranging repairs? On top of your monthly commission?

Priceless · 2 December 2022

Agent replied · 31 May 2023

Nothing at all. We are paid a monthly commission by the landlord for managing repairs, and don't ever top up contractors invoices or ask them to pay us a commission for the work.

5/5

Trustpilot

Always there to help and guide sellers…

Always there to help and guide sellers through the process. Very professional and reliable. Katy kept me sane! Thank you.

Mrs · 26 November 2019

5/5

Google

I used Belong recently to sell my house. From enquiry to sale the service was excellent. Very professional video, lovely office staff who kept me informed and updated throughout. Thanks again to James, Katie and Charlotte for the great service. Erika

Erika · 8 October 2023

5/5

Trustpilot

Lovely Team

Lovely Team, James saw the process through and was always prompt with replying to questions and getting answers from the vendor.When it comes to selling I know who I'll be going with!

Charlie · 13 October 2020

Agent replied · 28 May 2023

Thank you Charlie. It was a pleasure dealing with you. Good luck in your new home.

5/5

Google

Friendly and informative

Andrew · 28 January 2024

Agent replied · 25 August 2024

Thank you Andrew, that’s very kind of you

3/5

Google

They said they would contact us after a viewing but never did. Friends have had a similar experience so not sure that customer service is important to them.

Patricia · 31 May 2021

Agent replied · 31 May 2023

Dear Patricia - I have looked at your file and we have feedback from your viewing on file - we take the feedback at the viewings as we accompany our viewings in almost all circumstances, indeed you told us that the driveway on the particular property was too steep for you. I am sorry you have felt it necessary to post a negative review as customer service is our number one priority.

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