Fulfords Honiton reviews

★★★★★ 1/5

Trustpilot

Where do I start

Where do I start. We bought a house that Fulfords had listed, when we went to the first viewing the estate agent didn't even know how much the house was on the market for. We put in an offer in and it got accepted. We had two phone calls a week later asking how we were getting on with purchasing a new house although we had already had an offer accepted on their listing. I then had a phone call a couple weeks later asking how we were getting on selling our house (our house was sold before we put in an offer for our new home). They then called a week later and asked if we had sold a house at an address I've never heard of. We finally moved into the new home purchased from them on November 14th. The sold sign is still out the front of our property, today is the 16th December. I have chased them twice and it's still not been collected. I would advise anyone to stay clear of these cowboys. It's stressful enough moving house and dealing with incompetent estate agents just makes its more difficult. On the opposite side, the estate agents that we sold our property with (Butt Estates) were absolutely brilliant. Would highly recommend them , don't waste your time with Fulfords.

Adam · 16 December 2025

★★★★★ 5/5

Trustpilot

Emily gets things done!

We have been renting our home through Fulfords for more than 7 years and always find that the team are helpful and responsive to issues when they arise. A particular shout-out must go to Emily, for her tenacity in resolving an issue between our Landlord and the local council on our behalf, without her persistence it may never have been sorted - thanks Emily!

Liz · 28 November 2024

★★★★★ 1/5

Trustpilot

Worst company ever

Worst company ever. This company have special talent to make expense quote same as the amount of deposit money. Even the internal guy shared to me they make fake quotations from local services in order to grab all deposit of tenant. Do not recommend this company al all.

Prabhu · 9 July 2026

★★★★★ 1/5

Trustpilot

Very unresponsive i had left a few…

Very unresponsive i had left a few voice mails and messages to staff and never had a reply, They will badger you to use the in house solicitors Do not use the in house solicitors you will still be charged if the sale doesn't go though.

Daniel · 20 July 2026

★★★★★ 1/5

Trustpilot

Unprofessional behaviour

Very unprofessional behaviour. Earlier, they told us the landlord had agreed with other tenants and refused our application. Later, my husband inquired about the same property from his Zoopla account and was told it was still available. When he mentioned that I had already spoken to them in the morning, they suddenly changed their answer again. This was despite the fact that we had already accepted the rent they quoted. Overall, totally unprofessional conduct.

Waq · 11 November 2025

★★★★★ 5/5

Google

Really lovely experience and Jamie was brilliant and the whole team was very helpful !!🩷 …

Millie · 13 February 2025

★★★★★ 5/5

Google

What a great experience from Sarah Ingham. Can’t thank her highly enough, great communication, smooth and quick transition to new house. Sarah has been amazing. Thank you Fulfords

Rob · 11 August 2024

★★★★★ 5/5

Google

Excellent service From Sam branch manager couldn’t have been more helpful, polite and professional Would definitely recommend. Thanks Sam

Dylan · 14 December 2024

★★★★★ 5/5

Google

All of the staff are friendly, approachable, professional and dedicated. We've been dealing mostly with Molly for both our sale and purchase. She's been amazing throughout, making sure we're kept up to date with everything. She's been very proactive with selling our house, making sure we have decent viewers. I feel she's gone above and beyond my expectations. I would more than happily recommend Honiton Fulfords to anyone

Johnny · 11 October 2019

★★★★★ 1/5

Trustpilot

If I could give zero stars this would…

If I could give zero stars this would be my rating. Absolutely horrific customer services, rude, sarcastic, blunt communication from numerous staff members. Not one staff member follows through with what they say they will do, calls and emails do not get returned, nothing gets dealt with as a tenant you are chasing these people continuously. Several lies told by staff. The property I have rented is in a terrible state, I have had outstanding repairs for 3 years now still not resolved. Properties should be to a high standard when let out. This is not the case. Doors and windows are not usable, health and safety measures are not abide by! Fulfords do not follow laws on renting properties at the correct price and do not advertise properties accurately. By far the worst letting agents I have ever dealt with and would never use their service for rentals or purchase again.

Customer · 2 June 2025

★★★★★ 5/5

Google

Brilliant and well knowledgeable team, relatable and friendly can't do enough for you all the information you want, need and more can't fault them, systems in place to make things easy and painless thank you Ian In particular ! Our family is now exactly that once again !

Emily · 11 October 2022

★★★★★ 5/5

Google

Our tenancy agreement was due to expire but the property we were purchasing was delayed. Ian was immensely supportive and very understanding at an extremely stressful time. Huge thank you Ian and Fulfords Honiton.

Angela · 11 October 2023

★★★★★ 1/5

Trustpilot

Terrible Estate Agents

This agent is rubbish at communicating with their customers. It took them a year to sell our house after they said it would sell quickly. Throughout this period, it was us who had to ring them to get the updates they promised we would get every week. If we didn't ring we heard nothing. Also 9 times out of 10, when you do ring them it goes the the answering.machine. The staff also need to ring / email customers back when they say they are going to If you are thinking of using them to sell your house don't!

Paul · 15 April 2025

★★★★★ 5/5

Google

I sold a house through Fulfords in Honiton. They marketed it at a realistic price and kept me informed throughout the process. Helen Welch-Thornton and Beatrice were professional, helpful and friendly. The cost to market the property was reasonable and the service offered good value.

Carol · 11 October 2021

★★★★★ 5/5

Trustpilot

Amy and Alice great customer service…

Amy and Alice great customer service and was always on the other end of the phone or quick reply to an email with any issues raised

Richard · 28 May 2026

★★★★★ 4/5

Trustpilot

I was looking to purchase a property…

I was looking to purchase a property and the sales team were great. The details supplied were accurate and I received follow up enquiries regarding my interest and opinions. All of which were useful.

John · 25 March 2026

★★★★★ 4/5

Google

I am very pleased with the service offered by the team at Fulfords Honiton in selling my property. The team understood that I really appreciated updates and touch points and as such followed up with me on a regular basis. They assisted my navigation through the journey of selling the property and were prepared to go the extra mile. This was particularly important for me as I did not live local to the property. Overall, I am very pleased to have chosen Fulfords as my Estate Agent. Vicky, Tina and Grace made a great team, many thanks. I would happily recommend.

Jen · 11 October 2016

★★★★★ 5/5

Google

Every one that I talked to recommended Fulfords Lettings and I now understand why, its been a pleasure dealing with you. Living in Spain I was quite concerned about my mothers house and the works that needed doing before I could rent it out. The Staff at Fulford Lettings Honiton and their property management department helped me with friendly advice, arranged workmen to do the necessary repairs at a very resonable rate and took care of all the details. My experience with Fulfordsn Lettings has been very positive and I would highly recommend them.

Dragos · 16 June 2014

★★★★★ 5/5

Google

Not to put too fine a point on it, I found myself in a somewhat sticky situation as regards an old guy like me ! Due to events entirely beyond my control ( covid19 cross-infection risks being pretty paramount when you are in your eighties ! ) and forced to leave my home of 20 years at very short notice, the staff at Fulfords were simply magnificent. Maisie moved with the speedof light ! ...... and stuck to that speed without the slightest hesitation. Now I have a shiny new home in a very nice place in Sidmouth, and move into it in a few days time. No-one human could beat that performance. Simply staggering. The word thankyou does NOT fit this occasion......!

Alan · 11 October 2021

★★★★★ 1/5

Google

Total lack of communication, no response to any issues you have with them or landlords or management companies, total lack systems and processes, any problems with these people just gets passed on to another person... No respect in treating there customers with customer service, and that's what Fulfords are being payed to do. I will not ever use them again or recommend these incompetent agents to anyone, and what ever you do, CERTAINLY would not recommend you rent through these people as they seem to rent out illegal houses.

Dani · 11 October 2020

★★★★★ 5/5

Google

Fulfords is an excellent letttings agent. During our visit to the Honiton branch, we dealt with Jack, who made the whole process very simple and easy to understand for myself and my housemates. As this was the first time moving away from home, he were very helpul with regards to finding the perfect property to suit us and we have settled in nicely. I would highly recommend Fulfords and their services.

Oli · 16 June 2015

★★★★★ 5/5

Trustpilot

Excellent service from Tavistock Team

Excellent service from the team in Tavistock. House sold before officially marketed. Knowledgeable and very helpful staff. Wouldn’t hesitate to recommend them.

Jane · 4 March 2026

★★★★★ 4/5

Google

Local House Sale. If I was to need a local agent in the area again then I would employ Fulfords again without doubt. A strong meeting from the start with a confident "we WILL sell this for you". Published online marketing was thorough and fast, followed by a good number of prospective purchasers viewing the property. Several offers, some good , some not so good. We lost a sale within the first 6 weeks, but only because the prospect client messed everyone around and pulled out, and was no reflection of Fulfords other than we were all frustrated but even more motivated to get the house sold to the right buyer. We then we agreed a sale for the second time with the now new owner. This completed in a very short time. As with most house sales there are hiccups along the way but we all communicated well and got the job done. Thank you Fulfords for the support, especially through difficult circumstances. M & N

Matt · 11 October 2019

★★★★★ 1/5

Trustpilot

Our tenancy comes to an end shortly but…

Our tenancy comes to an end shortly but this bunch just do not listen to you. We can prove without dispute that many times we reported issues only to not have anything done about them....let's all wake up a bit and avoid this lot

Trainwell · 11 July 2025