Every review we hold for the Holywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSelling my house with John Minnis was a fantastic experience! Emma, Chad, Paula, Heather, and the wider team were professional, knowledgeable, and supportive at every step, from the initial valuation to post-sale queries with my buyer. Viewings were perfectly organised around my schedule, and the photo and video content showcased my home beautifully. Their attention to detail, efficiency, and genuine care made the whole process smooth, stress-free, and enjoyable. I wouldn’t hesitate to list with them again. A truly outstanding team!
Emma · 16 November 2025
Agent replied · 16 April 2026
Thank you Emma for this very kind review, it will be passed onto all team members!
★★★★★ 5/5
GoogleWe recently completed on a house purchase where John Minnis Holywood were the selling agent. Communication was excellent from our first viewing, making an offer to completion of the sale. The staff were so helpful and even though they sell houses every day it felt like we were their first customer...their first sale!! They were genuinely excited and happy for us. Many thanks to the John Minnis Team Holywood, couldn't recommend you all highly enough. Particular shout out to Heather Lyons for making everything so easy and stress free.
Collette · 16 November 2025
Agent replied · 16 April 2026
Thank you Collette for your very kind and positive review!
★★★★★ 5/5
GoogleWe had a fantastic experience! They helped us find our home and showed us several different properties to make sure we found the right fit. From start to finish, the entire team was amazing, it truly felt like a team effort. Huge thanks to Chad, Emma, Heather, and John for their professionalism, communication, and support throughout the whole process. Highly recommend!
Kerrie · 16 February 2026
Agent replied · 16 April 2026
Thank you Kerrie for your positive feedback. We will pass this on to the Holywood team!
★★★★★ 5/5
GoogleWe recently sold our house through John Minnis & I would highly recommend this estate agent. Everything was conducted in a friendly, professional, and knowledgeable manner and every member of staff we encountered were genuinely excellent. In particular Heather and Paula were exceptional and very reassuring during a stressful time. The overall customer experience was incredibly positive - sincere thanks.
Emma · 16 February 2026
Agent replied · 16 April 2026
Thank you Emma for your kind feedback. We will pass this on to Heather, Paula and the rest of the team.
★★★★★ 5/5
GoogleThe team at John Minnis Holywood went above and beyond to try to make our moving process as straightforward as possible. From seeing a house we loved to rushing to put ours on the market, and going sale agreed for sale & purchase within 10 days - Emma worked tirelessly to get it over the line. After that Heather looked after us extremely well- I think for a few weeks I spoke to her more than my own mother! She dealt with everything with patience and grace, and liaised numerous times with our vendor on our behalf. I often had email replies from her outside of office hours, and no request/need was ever too much bother. We would thoroughly recommend the team to anyone considering selling their property- they made a stressful time a lot more straightforward.
Matthew · 7 July 2025
Agent replied · 9 August 2025
Thank you Matthew for your kind feedback! We will pass this on to the Holywood team.
★★★★★ 5/5
TrustpilotExceptional experience
Exceptional experience from initial contact to completion of sale. Highly professional and personable staff who really go above and beyond to make clients feel valued. I was updated regularly throughout the process, consulted regularly when things didn’t go to plan with buyers etc. and given solid advice on next steps. The staff have exceptional market knowledge and really did hand hold me through the whole process at every stage. I have dealt with John Minnis for previous sales and will revert to them for future sales. Special mention to Lynzi, who managed the whole valuation / sale, and Amelia who supported throughout. HIghly recommend this agency.
Heather · 1 March 2026
★★★★★ 4/5
GoogleOther than the staff felt several times that they were being kept out of the loop by my solicitor, estate agent & even me, they were excellent. It was a very complicated sale at my end with the first buyer being very awkward but we got there in the end. Many thanks Angela
Angela · 16 November 2025
Agent replied · 16 April 2026
Thank you Angela for your honest review!
★★★★★ 5/5
GoogleJohn Minnis Estates were extremely professional. Their sold our property in three weeks after 12 visits. We also achieved our asking price which was higher than other estimates. We were kept informed every step of the way and the Web site photos were outstanding. We would highly recommend them should you decide to sell your property
Samuel · 16 April 2025
Agent replied · 24 August 2024
Hi Samuel, thanks for taking the time to leave your lovely review! We're glad to hear you had such a positive experience selling your property with John Minnis Estate Agents.
★★★★★ 5/5
GoogleI can't praise or recommend Heather Lyons, and the team at John Minnis Holywood, highly enough. Throughout the whole process of purchasing a property, Heather was highly professional, incredibly helpful, insightful and friendly - which really meant a lot. I felt valued and came away with a great customer experience!
Joe · 19 April 2025
Agent replied · 13 May 2025
Thank you Joe for your kind words, I will pass on your positive feedback to Heather!
★★★★★ 5/5
GoogleI have sold a number of properties through J Minnis & every time has been a smooth process managed professionally by a highly experienced team. In particular I’d thank Heather for being a complete star in excellent communication and management of what can be a challenging and difficult role.
Stephen · 12 March 2025
Agent replied · 25 August 2025
Thank you Stephen for your lovely review of the Holywood team !
★★★★★ 5/5
GoogleI recently bought a property marketed by John Minnis and found the staff incredibly friendly, helpful and informative making the whole process reassuring and seamless. My confidence in John Minnis is such that I plan to use them again to fully manage a rental of my property. A special mention also for Heather Lyons who went above and beyond managing the contract side of my purchase.
Alison · 16 November 2025
Agent replied · 16 April 2026
Thank you Alison for your very kind and positive review!
★★★★★ 5/5
GoogleAgent Chad Morris was absolutely fantastic. He was very nice, kind, and professional, making the whole experience smooth and enjoyable. He provided all the necessary information, answered my questions patiently, and made me feel comfortable …
Lidia · 16 April 2025
Agent replied · 13 May 2025
Thank you Lidia for your lovely review !
★★★★★ 5/5
GoogleHad a good selling and buying experience with the team at John Minnis
Staff were all so friendly, professional and knowledgeable and helped me through the process as it was a first time doing it alone after my Husband passed away. They really supported me through everything step of the process.
Would reccomend them.
Nuala · 16 November 2025
Agent replied · 16 April 2026
Thank you Nuala for your very kind review!
★★★★★ 5/5
GoogleDealing with the team at John Minnis made the experience of viewing and purchasing a house considerably less stressful. Extremely knowledgable when viewing properties and if they did not know something they would find out. No question or query was too much trouble and the team were always friendly and put you at ease.
Tina · 16 September 2025
Agent replied · 16 April 2026
Thank you Tina for your very kind feedback!
★★★★★ 5/5
GoogleI would highly recommend John Minnis. Anyone who has been through a house selling/buying process knows how stressful this is and the lovely team at John Minnis made the whole process as easy and stress free as possible from the first valuation through to the end of the process.
Sinead · 16 October 2025
Agent replied · 16 April 2026
Thank you Sinead for your lovey feedback!
★★★★★ 5/5
GoogleJohn Minnis recently assisted me with selling my house. I had an excellent experience with all the staff from the Holywood branch. They assisted ms every step of the way and provided guidance and were always happy to take time to answer any questions that I had. Thank you John Minnis!
Rachel · 16 September 2025
Agent replied · 16 April 2026
Thank you for your kind feedback Rachel!
★★★★★ 5/5
GoogleDealt with Amy Kimber when I came into the Holywood office. Excellent client service and knowledge of the market.
Erin · 14 March 2025
Agent replied · 25 May 2025
Thank you Erin for you lovely review !
★★★★★ 5/5
GoogleStaff were excellent very professional and loads of constant feedback on viewings. Very happy with the overall service in selling my home.
Melanie · 16 January 2026
Agent replied · 16 April 2026
Thank you Melanie for your positive feedback!
★★★★★ 5/5
GoogleJohn Minnis were very helpful, courteous and professional handling the sale of my flat in Holywood. They achieved a good price and smoothly co-ordinated the sale.
Fiona · 16 November 2025
Agent replied · 16 April 2026
Thank you Fiona for your positive feedback!
★★★★★ 5/5
GoogleExcellent service from all the Holywood staff keeping you informed at all times through the process making the move easier .
Julie · 16 December 2025
Agent replied · 16 April 2026
Thank you Julie for your positive review!
★★★★★ 5/5
GoogleWas shown around a property by Chad, he made us feel welcome and had excellent knowledge of the property and area. Friendly and polite but not pushy, he was a credit to John Minnis and made the viewing really enjoyable
Andy · 3 June 2025
Agent replied · 9 August 2025
Thank you Andy for your kind feedback, I will pass this on to Chad!
★★★★★ 5/5
GoogleWere very happy with every aspect of house sale of a relatives estate from start to finish. Sale price matched initial estimate, great comms, professionalism, advice and help with interim issues relating to purchase. Would recommend and very happy to use again if required.
Jill · 16 April 2025
Agent replied · 24 August 2024
Hi Jill, many thanks for your feedback & we're glad to hear you had such a positive experience selling your property with John Minnis.
★★★★★ 5/5
GoogleExcellent Service
Absolutely fantastic from start to finish, I was kept informed the team were friendly, efficient and very helpful. Thank you
Dawn · 16 November 2025
Agent replied · 16 April 2026
Thank you Dawn for your kind feedback!
★★★★★ 5/5
GoogleI found John Minnis estate agents excellent to deal with. Attentive & easy to deal with
Terry · 16 December 2025
Agent replied · 16 April 2026
Thank you Terry for your kind review!
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