Every review we hold for the Holmfirth office, from every platform, shown as written. First names only.
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5/5
GoogleLisa at L&S Holmfirth has been very helpful, keeping me updated etc throughout the whole process of renting a property. Can recommend π β¦
Karen Β· 7 June 2022
Agent replied Β· 7 June 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
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5/5
GoogleTyla was very helpful and ensured a smooth and easy check out process.
Rob Β· 22 June 2023
Agent replied Β· 7 July 2023
Thank you Rob, all the best in your new home!
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5/5
Googlei have been a customer of linley & simpson for a long time now and have had years of emails and communication with the lovely Tyla Lyman, i can say i have always had a quick, professional and friendly experience when ever i have needed help or just something routine, would definitely recommend them to friends and family.
Rebecca Β· 8 May 2023
Agent replied Β· 7 June 2023
Thank you for your lovely review Rebecca and for recommending us!
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5/5
GoogleVesta has been fantastic. Tricky situation with a tenant and she acted professionally throughout: offering sound and well thought through advice to me (landlord) in a timely manner.
I have been really impressed and would definitely recommend Linley & Simpson.PositiveResponsiveness, Quality, Professionalism
David Β· 27 August 2022
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5/5
GoogleWeβve used Linley and Simpson at York office before and had a great experience so when we were looking for an investment property in West Yorkshire we used Holmfirth office. They found us a great property, then found a good tenant for it and have managed it beyond professionally. Lovely staff too. Highly recommend!PositiveProfessionalism
Matty Β· 27 August 2022
Agent replied Β· 7 June 2023
Thank you so much for your kind words, Matty. We really appreciate you taking the time out to share your experience with us.
This review made our day and we're so happy both our York and Holmfirth branches were able to assist!
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5/5
GoogleMany thanks to Tyla. Always helpful and professional. It was really nice to meet whole team during our tenancy. We have rented our house for almost 3 years with no problems at all. Thank youPositiveResponsiveness, Quality, Professionalism
Natalia Β· 27 August 2022
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5/5
GoogleThank you so much to Lisa for being so quick to deal with our renting, literally 1 week turn around is amazing/outstanding work. The company for doing everything online. Made the whole process very easy!
James Β· 7 June 2022
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5/5
GoogleKelly B. was very helpful with my first letting property. She knows her stuff and is highly organised and efficient in getting things done. She has excellent knowledge of the local property market and has secured me a very good deal. I do not hesitate to recommend her.
Elena Β· 10 September 2022
Agent replied Β· 7 June 2023
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and we agree, Kelly is amazing! Thank you for choosing our Sheffield branch to help with your property needs.
Many thanks
Salena West
Customer Service Manager
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5/5
GoogleI used Lindley and Simpson to rent my first home, lovely experience from start to finish. Very helpful and friendly staff who made what I was expecting to be a long and stressful process very easy and relaxing. I would highly recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Samuel Β· 27 August 2022
Agent replied Β· 7 June 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Weβre here for you anytime!
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5/5
GoogleI dealt with linley and simpson when i applied for a property in holmfirth they were so helpful and professional and i was so happy when a rec a call to say I'd been accepted βΊοΈ would highly recommend xx
Deborah Β· 10 October 2022
Agent replied Β· 7 June 2023
Thank you Deborah and congratulations on your application.
We hope you will be really happy in your lovely new home.
Many thanks
Salena West
Customer Service Manager
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1/5
GoogleHas to be one of the most incompetent letting agencies Iβve ever had to deal with, and thatβs from just a few months of being under them. Absolutely useless, do not be a tenant through this lot if you can help it!
Dave Β· 7 June 2022
Agent replied Β· 7 June 2023
Thank you for your feedback, a 1-star experience is not what we expect for our customers. Weβd like the opportunity to make this right and ask that you email us at feedback@linleyandsimpson.co.uk with further details of the issues you are experiencing.
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5/5
GoogleItβs my first rental and I choose Linley and Simpson because of there reputation.. I have been working closely with lisa in the Holmefirth office who has been so helpful and put my mind at ease going above and beyond to help get a tenant for my property ..meeting them after work to show them around..we are in the process of buying another property and Iβll definitely be using lisa againPositiveQuality
Joanne Β· 27 August 2022
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5/5
GoogleVery happy with the service that we have received from Linley and Simpson at Holmfirth. All the staff have been extremely helpful throughout, Tyla and Chloe are always on hand whenever we have any questions. Highly Recommend.PositiveResponsiveness, Quality, Professionalism
Stephen Β· 27 August 2022
Agent replied Β· 7 June 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Weβre here for you anytime
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5/5
GoogleRented a house from Linley and Simpson and was looked after from the start of the process to the end by a lovely women called Lisa hi would highly recommend Linley and Simpson to anyonePositiveResponsiveness, Quality, Professionalism, Value
Craig Β· 27 August 2022
Agent replied Β· 7 June 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review and for recommending us!
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2/5
GoogleTook 150 pound off me thinking am getting property then didn't end up getting it lost the 150 that clause needs to change
Gregory Β· 16 October 2023
Agent replied Β· 28 November 2023
We are sorry to hear this however, you did sign documentation that advised if you did not meet our referencing criteria, your holding deposit would be retained.
The documentation also advises that your let is 'agreed in principle' and is subject to you passing referencing.
We are therefore entitled to retain your holding deposit.
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1/5
GoogleNever rent a place from this branch.
Customer service 0%
I have been waiting for 10 days without hot water. Lost my key and itβs been two weeks no reply.
Ashan Β· 24 September 2024
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5/5
GoogleThe staff at Linley & Simpson were friendly but professional and kept me informed along the way. I felt comfortable when dealing with them and felt that I could trust them.PositiveResponsiveness, Quality, Professionalism
J Β· 27 August 2021
Agent replied Β· 7 June 2023
Thank you for your review, we appreciate you taking the time to give us such lovely feedback!
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5/5
GooglePleasant to speak with and extremely attentive. Make the effort to listen and find whatever is best for your circumstances.
Hamza Β· 10 October 2022
Agent replied Β· 7 June 2023
Thank you for taking the time to leave such a positive review! Its great to read when our customers have a positive branch experience.
Many thanks
Salena West
Customer Service Manager
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5/5
GoogleHighly recommend professional service with straightforward instructions. Ms. Vesta Sheldon provided a great support in settling down at our place in Newsome.
Anuruddha Β· 7 June 2022
Agent replied Β· 7 June 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review!
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5/5
GoogleTyla and her staff are very helpful and easily contactable
Chip Β· 20 June 2023
Agent replied Β· 23 June 2023
Thank you Chris for your kind words they are very much appreciated!
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5/5
GoogleVery easy to work with, good communication always coming back.
Can only recommend.
Kim Β· 7 February 2023
Agent replied Β· 7 June 2023
Thanks for you feedback Kim and the 5 Stars!
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5/5
GoogleExcellent service. Friendly staff. Online easy to follow.
Irene Β· 31 May 2023
Agent replied Β· 7 June 2023
Thank you for your feedback and review!
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1/5
GoogleDo not work with this company.
Liam Β· 8 May 2023
Agent replied Β· 7 June 2023
Good evening Liam
Thank you for reaching out to us, I notice you have left the same review across many of our branches google pages. It would be helpful if you could email us at feedback@linleyandsimpson.co.uk so that we can try and understand the issue and attempt to resolve this for you.
Many thanks
Salena West
Customer Service Manager
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5/5
GoogleTyla Lyman from the Holmfirth branch of linley&Simpson is one of the best property manager's i worked with on the lettings maintenance side. Polite, professional and goes above and beyond to help contractors and tenants sort any problems out.PositiveResponsiveness, Professionalism
Anthony Β· 27 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.