Linley & Simpson Holmfirth reviews

★★★★★ 5/5

Google

I've dealt with Tyla for almost 3 years and the rental journey has been a breath of fresh air. Such a great company with very helpful staff, Tyla is efficient, friendly and approachable. The level of customer service is excellent and I cannot fault it. Tyla is an asset to the company and her warm nature, she is always smiling, a great listener who arrives on time for inspections and communicates great which only adds to the overall experience. Renting shouldn't be a headache, like I have previously experienced elsewhere with other letting agents, Lindley & Simpson have that real family feel. I also like that you get to know the staff rather than be passed from person to person. Keep up the amazing work! Much appreciated!

Selina · 31 August 2023

★★★★★ 5/5

Google

I honestly don’t have the words to describe amazing the service I received from this branch in particular 2 lovely women who made the process so bloody easy. I would personally like to give a very big THANKYOU to Susan Lodge and also Lisa Halifax. An asset to the company or should I say any company. As we all know the current situation in the housing market it totally shocking. I approached Linley & Simpson after having a shambolic experience with WH Brown Huddersfield. Cutting a long story short I applied for a property through WH Brown and completed everything from start to finish took about 3 and a half weeks and this was due to the lack of and poor communication skills and ability to reply back to emails from their end. In the end I received a phone call and was told to come into the branch in a couple days to pick up the keys. Couple days later I received a very relaxed call from them advising that the property has gone to someone else with a different agent being L&S. With WH Brown having no remorse or customer service skills to help me I searched again on RightMove and seen another property with L&S this is where me and Susan initially had a phone call. I spoke to Susan for around 20 minutes she listened and understood my situation and all she did from that day onwards was try her absolute best to try and help me. Arranging extra viewings etc. And now 6 weeks later after myself being picky about the house we’ve completed and I got my keys - ( I would have been homeless by the 18/7 btw ) if this hadn’t gone through Susan was very informative and even when my details were passed onto Lisa for the other part of my application I didn’t have to repeat anything or give information again because everything was done so professionally and honestly i don’t think they understand what they have actually done for me. Thank you so much the both of you. Definitely need some recognition for this outstanding service you both provided. Oh I would just like to add upon meeting for the first time on the handover for the keys they were both so pleasant to meet with a warm welcome and smiles all around even other members of the office If your selling your home wanting to rent your home or even looking to buy or rent honestly L&S are in a league of their own !

Adam · 3 July 2023

★★★★★ 5/5

Google

I have rented a few properties to this point, and i have never had an experience like this, unbelievably helpful and friendly, they listened to my situation and treat me like a human. They have been so compassionate with me and sped up my moving date due to me currently being without a home. I couldn’t be more thankful. Thank you so much Linley and Simpson, and thank you so much to Lisa specifically who has dealt with me. I honestly cant thank you all enough.

Lois · 7 February 2023

★★★★★ 5/5

Google

Transferred to Linley and Simpson a year a go from Lancasters,I can say for the short time we have been with them they have been 100% better. We have just rented a new property and I would like to shout out two individuals. They helped so much and made it their mission to make sure the house swap was smooth. Mia - she is very polite and above all patient which really was helpful 😀. I think me and my wife called at least twice a day on average, everything from small questions to complicated ones. She always helped and made sure she was as available as she could be and if not she would call us back. And Susan - Susan is a very considerate and caring woman who understood our position which really did make a difference. She gave us all the information and opportunities to make sure we were in a good place and ready to move into a new house. Both are amazing people and without them we would not be in the house we are now. I understand other members of the team helped and contractors so thank you to them also. I would be really proud knowing you have both Mia and Susan as part of your team. Thank you again from the Wells Family 👪🏾.

Jordan · 7 June 2022

★★★★★ 5/5

Google

I would like to recognise Mia Holden. Nothing is too much trouble for her and she is always so helpful and professional and responds promptly. She goes above and beyond in order to help us whenever there are any issues . Her customer service is exceptional and you should employ more staff like her . Thank you Mia for all your help and support .

Anita · 30 September 2023

★★★★★ 5/5

Google

Tyla has just completed the check out of my latest tenant and was fastidious in her appraisal of the property. From this, L&S instructed work to be completed to bring the property back to pre tenant standard, recovering this cost from the new deposit scheme. This provided a hassle free quick turn around and a happy new tenant. Thanks goes to Tyla, Vesta and Simon and team for your hard work.

Greg · 10 September 2022

★★★★★ 5/5

Google

I am a landlord and have found Linley & Simpson’s services to be far better than my previous letting agent. I have dealt with Tyla at the Holmfirth branch since L&S took over from my previous agent and she is a credit to this company. She is professional, efficient and extremely easy to deal with. She does what she says she will do in a timely manner. Thank you Tyla.PositiveProfessionalism

Fiona · 27 August 2022

★★★★★ 5/5

Google

Vesta Sheldon has been absolutely amazing from start to finish! Couldn't of ask for a better or more helpful person to help with on our new rented property. She supported both me and my partner every step of they way and responded quickly to every email and call. Thanks so much for all your help, really appreciated. Would highly recommend her to anyone on looking for a stress-free time!

M · 7 June 2022

★★★★★ 5/5

Google

I have been a tenant of a property managed by Linley and Simpson since September 2021 and it's been a great experience to be able to speak with such helpful staff anytime I have a query. Susan is wonderful and so caring when it comes to anything that needs repairing or looking into, she's always picked things up quickly and I'm so appreciate!

Abigail · 11 August 2022

★★★★★ 5/5

Google

I can't rate Linley and Simpson and especially Susan Lodge highly enough - Susan went above and beyond what was required for me to secure my new home, friendly, great communication, a quick, seamless and flawless experience from first to last. I can't thank the team enough for making what is a normally a very stressful process, a very pleasurable one.

Catherine · 7 June 2022

★★★★★ 5/5

Google

We have used Linley & Simpson for a number of years now and they have always been very good. Most recently dealt with Nicola Sharples and Susan Lodge who have both been extremely professional and helpful in a difficult situation regarding a tenant.

Dee · 1 August 2023

★★★★★ 5/5

Google

Hi just a quick mail ,we are local contractors ,who have been carrying out various flooring works for linley and simpson , we find them as a company ,and in particular Tyla , very thorough ,professional and easy to deal with , long may we continue ,very happy to be associated with a progressive company

James · 7 June 2022

★★★★★ 4/5

Google

Tyla has been very helpful over the past 6 months supporting us as we navigate the court system to evict tenants after a long period of no rental payments.I have found that on occasion certain parts of the business eg rent arrears are handled by a central office which means communication can be slightly slower.

Gemma · 7 June 2022

★★★★★ 5/5

Google

It’s been an interesting 12 months for my rental property. Tyla has been excellent in helping me through a stressful time and co-ordinating some essential work. In fact the whole team has been great. Would highly recommend Linley and Simpson.

Diane · 8 May 2023

★★★★★ 5/5

Google

We have recently moved and everything from Linley and Simpson went very smoothly. Lisa Halifax is great and the lady at reception who works Saturdays had great customer service, polite and friendly. Thank you everyone, for making the move as easy as possible. Charlie

Charlie · 7 June 2022

★★★★★ 5/5

Google

From the moment I spoke to Susan I found her very experienced & helpful, and made me feel at ease to discuss private matters, and did her best to make my property rental go as smoothly as she could.PositiveResponsiveness

Stephanie · 27 August 2022

★★★★★ 5/5

Google

Lisa has been really helpful in responding to issues raised during my daughter's proposed relocation to Holmfirth from London. I can thoroughly recommend Lisa and the Holmfirth branch. A big thank you to them!PositiveResponsiveness, Quality, Professionalism, Value

Sandra · 27 August 2022

★★★★★ 5/5

Google

I have worked with Tyla from the Holmfirth office on several occasions. I have found her to be very professional, friendly and easy going. She is an asset to this company. People from all walks of life will be able to relate with her.PositiveProfessionalism

Julie · 27 August 2021

★★★★★ 5/5

Google

Very efficient and on the ball with trying to help find a rental for my Dad, lisa has kept me upto date with new properties coming up for rent and has explained the process of renting through linley and simpson, My Dad is in a tricky situation at the moment and fingers crossed I will find a home for him. Lisa has been great with me,

K · 7 June 2022

★★★★★ 5/5

Google

This was my first experience with Linley and Simpson and I can say that it was great. Managed to find me the right property suited to my needs. Tyla was a massive help throughout and the communication was always swift. If you’re looking for a potential rental these guys are great at the initial process of applications and would recommend Tyla always.PositiveQuality, Professionalism

Jibran · 27 August 2022

★★★★★ 3/5

Google

Lisa and all the team in the Holmfirth branch were as helpful as they possibly could be. However, the process is ridiculously complicated and drawn out going back and forth with the most incompetent referencing firm (goodlord) or jesus christ as I renamed them . All stages of the process have to be completed online and are revealed bit by bit rather than in one go . The branch staff though more than competent are not allowed to help you through this epic online quest and so I sit at home shouting at my laptop while the in store staff are left waiting for me to struggle through helpless . To summarise, brilliant branch staff lots of online Red tape and the most useless referencing firm in the world.

Rob · 7 June 2022

★★★★★ 5/5

Google

Vesta Sheldon and Danielle Wills were excellent. They managed our account (we were landlords) in an exemplary manner. Prompt to respond and deal with issues as they arose, with clear communication.

Stewart · 7 June 2022

★★★★★ 5/5

Google

I have always used Susan Lodge to help me let out properties. She is very passionate about the lettings business looking after both landlord and tenant. I have just listed another property to let with her and she found me a tenant on the first day of listing and they moved in 2 weeks later. Wow, what an excellent service. I would highly recommend anyone use the services of Linley & Simpson, very professional and a fantastic service.

Sharon · 7 June 2022

★★★★★ 5/5

Google

We have just let our house at salendine nook and Lisa and her team are brilliant we had a few teething problems at first but they were always there if you needed speakto them and kept you in the loop at all times Would advise anyone to use Linley and Simpson

Helen · 1 July 2023