Harron Homes Holmewood reviews

★★★★★ 5/5

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Amazing homes, amazing team!

Charlotte and Amanda are the dream team!! They are both so wonderful and friendly to really help you through the buying process with Harron Homes. From the very first moment of seeing a show home, I knew I was in great hands. Myself and my partner has reserved a plot and everything was seamless. Amanda and Charlotte goes through everything with you from how the reservation agreement to house drawings. They explain everything really well with no complicated jargon and always make us feel welcome to ask questions.I know I’m in safe hands with Charlotte and Amanda! Their professionalism is outstanding and are such a credit to Harron Homes. I know if I have any questions or concerns, Charlotte and Amanda can answer them or find out information for me. If you are looking for a new home, I fully recommend Shipley Lakeside and Charlotte and Amanda to help you through the process.

Jacqui · 16 October 2022

★★★★★ 5/5

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Julie at The Paddocks

Julie at The Paddocks site has been fantastic in securing our part exchange deal and helping us to keep our plot secured. We reserved a couple of months ago and a few weeks ago we learnt our chain had fallen through. However, Julie kept us in the loop and took us down the part exchange route and helped push to get us the deal we needed to move forward. We’re looking forward to the build completing and moving into our new home.

Hannah · 7 October 2022

★★★★★ 5/5

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Big thanks to Jeanette & Silvia at Thorpe…

Big thanks to Jeanette & Silvia at Thorpe Meadows been excellent professional, helpful & always at the end of the phone if you have a questions… Just picked inside colours carpets, kitchen etc… really easy & helpful go that extra mile to help you out.Get regular up dates pictures on how the house is moving on also met builder recently who was fantastic showing you step by step how your home starts where it is now the almost finished & the final product, Answered any questions you throw at him top man 👍🏻 Good idea to take pictures before plaster boards go up ie to see where wires, pipes are situated for future reference Looking forward in moving in our first new build 🏡

Lee · 6 October 2022

★★★★★ 5/5

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I had such a lovely experience with… Charlotte

I had such a lovely experience with Charlotte at Harron Homes as a first-time buyer. She was so friendly, helpful and approachable throughout the starting process of our journey, making everything feel much less daunting. She was always happy to answer any questions and made me feel at ease. Thank you, Charlotte.

Georgia · 11 October 2026

★★★★★ 5/5

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5 Star service ⭐⭐️⭐️⭐️⭐️

Myself and my partner recently attended the De maulay Manor Haron home sales office for a scheduled appointment with Jeanette.We originally had the intention of looking at one of the three bed houses on the site. Which Jeanette showed us around the show home. after a detailed conversation and a thorough walk through, she helped us realise that our needs and wants were more than what the mawsley had to offer. Nevertheless the house was amazing! We could not fault the service Jeanette provided for us as she was attentive and made sure no stone was un turned. She understood exactly what we wanted and navigated us through all possible options for us to explore, regarding getting our first Harron home. This gave us new insights and information, and we can not wait to begin our process with Jeanette. Thank you so much Jamie & Aron

Jamie · 25 October 2024

★★★★★ 1/5

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Very disappointing.

It is 21 months since we moved into our King’s Croft, Harrogate home. In so many ways this is the ideal home and location for us but we are still living with major problems. In replying to reviews, the company states that they take them seriously. Unfortunately, this is untrue as far as the boss, Tony Lee, is concerned. He claims on his web page to be focused on ‘customer experience’ but, clearly, as he’s already been paid it’s hardly worth a few minutes of his day to even acknowledge my two recent emails. Having said this, I must praise Nicola at Customer Care who is working hard on our behalf and always keeps in contact. The fault lies, I believe, with senior management and certain tradesmen who lack training and/or pride in doing a good job.We have experienced lots of small but annoying problems, most of which were put right, some very promptly. Our major concerns are with our lounge bay window and flat roof above part of the kitchen. Both were badly constructed or designed (probably both) and rainwater has penetrated, causing significant damage to walls, carpet and curtains. We are now waiting for the FOURTH outside company to take their turn to get things right and, hopefully, we can have our curtains up by Christmas - the second anniversary of our arrival!

Paul · 23 September 2022

★★★★★ 5/5

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Nevison’s Fold visit

We visited Nevison’s Fold to look at property and were generously looked after by Penny Rands and Sue. Their service and expertise helped us leave with a reserved property. Thank you so much for all your support on our visit on 19th April 2026.

Jo · 28 April 2026

★★★★★ 5/5

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Hannah at Bilsthorpe

We had the pleasure of meeting with Hannah at Bilsthorpe Chase and she truly made our first buying experience 5*. Despite being incredibly busy she made time in her diary to fit us in and speak through our options. We’ve now reserved and can’t thank Hannah and Ricky enough for helping us get to this stage.

Lauren · 11 June 2024

★★★★★ 1/5

Trustpilot

4 years and still unresolved issues

I'm leaving this review in the hopes that it will spark some action from Harron to finally resolve issues that have been outstanding on the property since moving in over 4 years ago.A couple of days after moving in, we reported that one of the dry verge caps on the roof had fallen off leaving an open gap into the roof space. We raised our concerns that birds could get in and nest and that it needed fixing before they did......4 years on we still have dry verge caps missing and birds nesting in the roof. I've had to deep clean the loft a number of times of bird faeces etc. We are missing a complete shower in our en-suite bathroom, theres a tray but no cubicle or shower. 4 years with no shower in the en-suite! Various windows throughout the property were damaged at install or were the wrong windows and beading all together (we only found this out from the contractor who came out to measure up). This is to mention only a few of the outstanding issues. We love our home, the style of house, location etc but the aftercare and response to various communication avenues are close to none existent. Ours was the last property on the development to be complete so the sales office and site cabins were all fully demobilised when we eventually received our keys 9 months after the original completion date.We've been fairly relaxed with the lack of response or action to date but it has gone far beyond a joke and we will be looking to seek legal advice if things aren't resolved soon!!!

Luke · 7 September 2022

★★★★★ 5/5

Trustpilot

Great so far..

I have just exchanged contracts at Bilsthorpe Chase and to date cannot fault the service I have received. Hannah, the sales executive, couldn’t have been more helpful, friendly, patient and informative, making the whole process so far a smooth and exciting experience. Hannah has remained professional, responding quickly to my emails and answered any queries I had, Having kindly assisted with the exchange of contracts, she has also provided me with regular updates on the building progress. Hannah introduced me to Tony, the site Manager, who kindly took me onsite to view and discuss the current and upcoming stages of my new home. Tony was professional, friendly and again most helpful. I’m looking forward to completion. Thank you both very much for your help!J.culley

Julie · 28 August 2022

★★★★★ 1/5

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Woeful beyond belief - Do not buy a home from this budget outfit

Bought a house off Harron back in 2022; the customer service on the whole over the years has been nothing short of disgraceful. Whether it was snagging issues, garage which was left unfinished or continued boiler issues - the urgency to fix and serve the customer was shocking.

Thomas · 23 March 2026

★★★★★ 5/5

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Really happy with our new home and the…

Really happy with our new home and the location is perfect.Thank you so much to Adale the staff before was in thorpe meadow office .You are the only reason we got the chance to book this plot. Thank you very much to Sylvia for your help and support to solve some problems what we had the processing time.You are an excellent worth to Harron Homes. We thanks to The Manager Lee and Chris for your help and support .

Ligi · 7 October 2022

★★★★★ 5/5

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Shipley Lakeside

We visited Shipley Lakeside on Friday for our pre-plaster appointment and look around our plot. We were greeted by the friendly and professional Charlotte. We got to look around the plot to check the electrics were in the correct places. Charlotte was very thorough and knowledgeable. We have had a really positive experience with both Charlotte and Amanda from the sales team. We have met Ian the site manager a couple of times and he has also been very helpful and knowledgeable. We are very excited to move into our beautiful home!! The location is absolutely beautiful with amazing views. We can’t wait to bring our family up there!! Thank you to all Shipley lakeside team for all your hard work and the amazing customer service we have received!!A final mention about Charlotte. Charlotte has been our main port of call. Since joining the team earlier this year I’ve been really impressed by her work ethic. We’ve been watching our house from afar being built most evenings and every time, both Charlotte and Amanda have been in the office grafting, often after hours. You can see how they are both dedicated to the job and wants to make sure the customers are happy.We look forward to moving onto the care of the site team and would like to thank Charlotte and Amanda for their support over the last few months.It really is our dream location.

Alex · 13 August 2022

★★★★★ 5/5

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Penny at Riverdale Park Harron Homes

We have enquired about a home on this development and our experience so far has been impeccable. Penny is a real credit to Harron Homes. The development is fantastic, very well built, clean and high specification as standard. The showhomes are that of dreams which are also affordable. Other home builders should take notes on how Penny is running Riverdale Park.

Bethany · 17 February 2024

★★★★★ 5/5

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Fantastic experience!

Fantastic experience viewing the lovely show homes at Nevison's Fold with Sue. A brilliant demonstration of the properties with a very friendly and knowledgeable sales advisor.

Jacob · 24 August 2026

★★★★★ 5/5

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We reserved our Alderton this past…

We reserved our Alderton this past weekend on Bilsthorpe chase and from the very beginning Hannah has been outstanding. We were very apprehensive as the move in date for the plot was much sooner than we planned however Hannah's caring approach and understanding of our situation along side her going above and beyond to make it as stress free as possible is a key reason we have decided to purchase with Harron Homes. Thank you

KW · 6 February 2023

★★★★★ 5/5

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Family home

We recently purchased our first family home at Castle Gardens Pontefract, The communication and helpfulness from both Natalie and Rowan from the first stage to the last stage was 5 stars

Reece · 21 July 2026

★★★★★ 5/5

Trustpilot

Laughton gate

Amazing experience so far at Laughton gate. Julie has been fantastic getting us the best deal in buying a new build, she’s been a pleasure and super friendly and we look forward to meeting with her again as she’s made the experience so far very easy and relaxed. We are very excited for the next few months to come.

April · 18 March 2024

★★★★★ 5/5

Trustpilot

Great, honest and sincere customer service

My husband and I visited Victoria Heights in Fixby, Huddersfield and was welcomed by Jacquie McSherry who showed us around.Jacquie is very helpful, sincere and she has the best interest for the customer. We’ve been again since and this wont be the last as we are determined to be in one of the lovely Harron property to be our forever home soon.

Karie · 14 January 2024

★★★★★ 5/5

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Just bought our first house with Harron…

Just bought our first house with Harron Homes at Far Grange Meadows and so in love! Destiny on the sales desk was amazing start to finish and the whole site team we have interacted with on site have been lovely and helpful! The house is beautiful and we moved in without any delays or setbacks and with a part exchange process that was stress free! So pleased, Destiny is amazing!!!

Gemma · 26 June 2023

★★★★★ 5/5

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I met Hannah and Meryl at 'The Chase'…

I met Hannah and Meryl at 'The Chase' development in Nottinghamshire. Buying a house is easy, buying the right house... not quite so easy! Hannah and Meryl were very professional and super helpful answering all my questions not just about the house but about the site and general area as well.

Ty · 9 August 2024

★★★★★ 5/5

Trustpilot

Shipley Lakeside

We’re looking to buy at Shipley Lakeside in about 6ish months. We wanted to have a look at the show homes to see what they were like, and see which home we could aim for. Charlotte was really welcoming and so helpful. We spoke about the phases, the quality of the builds, customer service, what we’d need to have in place for when we’re ready and lots more. We’ve left feeling very excited, so thank you Charlotte!

Alisha · 5 November 2022

★★★★★ 5/5

Trustpilot

Thoresby Vale's Wonderful Sales Representatives

My wife & I visited the Thoresby Vale , Edwinstowe site and were treated as vip's by Michelle & Mary, the site representatives. They were very helpful, personable and knowledgeable which made up our minds to buy on their site. In addition Michelle was very attentive and concerned for us after we lost a purchaser of our house until we found another buyer 3 weeks later. She maintained regular contact and kept us informed about the plot we set our hearts on. We are delighted to have made a reservation earlier this week. It has all come to a positive end thanks to Michelle's first class customer service.

Ricardo · 30 June 2022

★★★★★ 1/5

Trustpilot

Luxury they are NOT

Just want to start by saying Sarah in Customer Care has been amazing.In the most part Harron have been prompt with fixing the over 300 snags found in our property.The general finish of our house when we moved i was appalling so don't expect a luxury finish for a half a million pound house.Plaster was completed by a blind man and the paint work looked lchild like. Even the removal people on move in day felt sorry for us as he laughed at the finish.The gas meters pipe was too short which ment not only did it leak gas, but was also an explosion waiting to happen. There was no thank you when we had British Gas fix it even though the person that fitted it should have be sacked. Grass and landscaping was embarrassing but we already had plans for our garden, so we knew we would be ripping up the dry rug of turf that was laid over a garden of rocks and rubble.4 weeks ago the 2nd window repair man broke our toilet seat and we still after various phone calls haven't had it replaced.As for the DRIVE! The manholes had sank and when someone form the company that fitted it came to look agreed that the manholes and the drive had sunk which was why it wasn't draining.He suggested to relay part of it and lift it up and extend the drain which would be a days work. Would be able to do until March. This was February. Fine not a problem.End of March arrives we call to get a progress report told someone with be there in a few weeks.Guy came but only to add more sand around the bricks of the manholes but nothing else.He calls the office they can't tell him anymore he attempts to raise the bricks around the drains (if I could post pictures I would)We call to ask why the repair wasn't happening and we're told that the people who created the plans have looked at the drawings and there is nothing wrong with them.YES, you read that correctly! They looked at their plans. Didn't bother to visit the property to check they were built to spec! But clearly they have cameras or crystal balls that can measure the driveway.I cant tell you how patient we have been, the general follow up form Customer Care has be fine even from the site team which I know is not the same experience on other Harron sites. We have sent 2 sets of pictures and videos of our drive and have had no response.* Verification sent 20/06/2022 as requested below - strange how no +ve reviews are asked to be verified *

Matt · 20 June 2022