Every review we hold for the Holmewood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJo at The Grange in Shireoaks is Amazing!
Jo at The Grange is Amazing!Jo has guided us through the process every step of the way. We are Harron returning customers who feel very satisfied that our needs have been taken care of.We’re confident in the process and in the quality of the build we’ll receive.Thanks for your hard work Jo. We really appreciate it. You’ve made the process both easy and fun. Can’t wait to move in!!!Rich.
RICHARD · 13 March 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAmazing Service at Brierley Heath
Julia at Brierley Heath has been absolutely fantastic. She has helped us reserve our new home and choose our options throughout. Simply put, she could not do enough for us. The whole process has been easy from the start thanks to Julia. We cannot wait to see the finished product of our new home!
Liam · 31 August 2023
Agent replied · 13 June 2024
Hi Liam and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotGreat experience at Forge Green
Great experience at Forge Green, lovely properties, Dawn couldn't do enough to help. Gave us lots of information, showed us around and told us all about the properties.
Joanne · 3 May 2026
Agent replied · 2 June 2026
Thank you so much for your review. It is wonderful to hear that you had a positive experience at our development and we hope to see you again soon!
★★★★★ 5/5
TrustpilotGood overall expierence
We were impressed by the quality of the build at Harron Homes Retford and found the same at Brierley Heath but with the addition of added views and the surrounding park. Ann the sales representative helped in many respects. Being strangers to the area and not able to visit regularly kept us up to date with the build and regular photographs and telephone updates. Provided useful information on where and what was available around Sutton and Mansfield. The site staff have all been polite and carried out the odd repair needed efficiently. All have been helpful. Mr Hatfield
Mr · 29 October 2024
Agent replied · 28 December 2024
Hi Mr Hatfield and thank you for taking the time to leave a review. It’s great to hear about your experience at both The Brambles and Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExcellent customer care Bilsthorpe Chase
On an unscheduled visit we were warmly greeted by Hannah who directed us to the show homes which well presented. Hannah was friendly and able to answer any questions.We arranged a further visit which concluded in purchasing our new home.
Karen · 18 June 2024
Agent replied · 24 August 2024
Hi Karen, thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team! Thank you again!
★★★★★ 5/5
TrustpilotWe have just moved into our harron home…
We have just moved into our harron home at cressacre green harlington and just want to mention how amazing our home is everything about it is perfect, Jane and bronte have been amazing the customer care is fantastic on this site it really is. The workmen and managers of this site are also fantastic and are very hard working and gone above and beyond for us and for that we are thankful. The new contracts manager of this site is a lovely man and couldn't do enough to make sure he sorted us being on our home for the date we wanted to be in honestly great team and wonderful houses built. Would highly recommend harron homes.
Savannah · 26 October 2024
Agent replied · 28 December 2024
Hi Savannah and thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home at Cressacre Green. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotAVOID HARRON HOMES!!!!!!!
AVOID HARRON HOMES!!!!!!!This company are a joke they pride themselves on building luxury homes ha ha far from it. It's like cowboy builders. The houses are in a shocking state, poor painting plastering brickwork. Leaks from pipes in bathrooms not connected. They bodge so many houses.how they pass CML gods knows its wrong.Ours was a joke.They don't care and their customer service is simply not bothered. Yes the show homes look nice but it's not what you get.Please don't buy trust me go elsewhere save yourselfs the harron hassle.Every review is bad on here that says it all.
Lee · 16 January 2019
Agent replied · 13 June 2024
Hi Lee, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
★★★★★ 5/5
TrustpilotThorpe Meadows-Holmewood Chesterfield
Have visited Thorpe Meadows, Holmewood Chesterfield. The show homes Windsor and Settle are really awesome. Met sales executive Mat Elliott, he helped me understand all the details with respect to buying first home and also gave his expert advice. Mat made us so comfortable that we would definitely recommend him and ask my friends to also contact him for his expert advice. Thanks Mat and Harron Homes.
Sachin · 8 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotBilsthorpe Chase
Having first visited the site in June 24, we moved into our forever home on time at the end of November.We were kept up to date weekly with photo’s & info with the progress. Hannah and Meryl have been a delight to communicate with throughout the build.The site manager has visited us to discuss any concerns we may have had, and has made plans to rectify any faults.I would recommend Harron homes without hesitation.Well done all.
David · 16 December 2024
Agent replied · 24 August 2024
Hi David, thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team! Thank you again!
★★★★★ 5/5
TrustpilotHelpful staff
About two weeks ago I called in to ask if you could go in show home to look round as you were a builder and like the design of the Warkworth, the sales ex could have said no as I was abit cheeky as I told her I wasn't interested in buying.She said it wasn't a problem at all.Fiona was friendly and helpful.Thank you again for letting me in.
Neil · 11 December 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThe Hawthornes
The Hawthornes We have been in our Harron home at the Hawthornes for 6 months and we love it. The house is really well built with lots of great finishing touches. The sales team are great and really helpful as are the site staff. Carlton is a great place to live, we would highly recommend the Hawthornes
Sharon · 18 April 2023
Agent replied · 13 June 2024
Hi Sharon and thank you for taking the time to leave a review. It’s great to hear about your experience at The Hawthornes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotShipley Lakeside is a unique location with a welcoming team
Shipley Lakeside is a unique location. Both Charlotte and Amanda were welcoming, professional and knowledgeable about the development and the surrounding area. We hadn't made an appointment when we visited today and they found time to answer our questions and to help us settle on a house type. We've visited other developments in the local area and their teams weren't a patch on Charlotte and Amanda.
Laura · 2 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotWould definitely recommend
We recently bought a house at Riverdale Park in Doncaster. We honestly can't fault the process. So far any hiccups that we have had have been dealt with in an efficient manner and everyone has been really helpful from Penny the sales executive to Scott the building manager. We honestly cant fault anything so far. The area itself has everything you need opposite the development site. It makes it convenient if you need anything. Its close to a park / a school etc.
Kuda · 2 October 2024
Agent replied · 27 October 2024
Hi Kuda and thank you for taking the time to leave a review. It’s great to hear about your experience at Riverdale Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExcellent service
Thank you so much to Michelle at the thorsby vale office, we have just completed our options and extras and Michelle has been absolutely amazing throughout our whole process so far. Since meeting her for the 1st time she has kept in touch with us, kept us upto date with the whole process and always made sure we where looked after. I can’t thank her enough :-)
Hayley · 25 February 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotGreat experience
Great experience, Matt Elliott is the gentleman we have been dealing with. he’s extremely helpful, informative and friendly. Knew a lot about the site, Harron Homes and the developments. Didn’t mind the numerous trips we made to check things and ask more questions, nothing was too much trouble for him.Made us feel at ease and welcome back anytime if we wanted to check anything else.
Customer · 30 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotVictoria Heights - Fixby - Happy Customers
From start to finish the whole experience has been seamless. Harron and Jacquie in the sales office in particular couldn’t do enough for us. We had a number of issues with buyers dropping out in our chain and Harron stepped up to make the sale happen keeping us in the loop all the time. When we moved in the house was spotless with nice touches of welcome gifts such as a plug in diffuser making the house smell lovely. Coffee and tea plus biscuits were a nice touch even though the removal men polished off the biscuits 😂Harron historically haven’t always had the best reputation as builders but I can honestly say this is my second new build (first with Harron) and a great customer experience.Based on my experience I would 100% recommend Harron Homes at Fixby Huddersfield
Mark · 30 September 2024
Agent replied · 27 October 2024
Hi Mark and thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotJust want to say what outstanding…
Just want to say what outstanding service we have received so far from this company. Jane Jubb has been on the ball allowing use to view other sites before saying yes to the house we have bought. Jane had covid but we still got communicated with from the company outstanding customer service. Also nothing was too much for Jane she takes everything in her stride Thanks Dean
Annette · 14 February 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 2/5
TrustpilotFar Grange Meadows
Far Grange Meadows-House is fine enough, but cheaply built. The main problem is that the development isn't finished so we have to deal with builders blasting music all day and shouting and swearing at each other. Not very professional or child friendly. They don't seem to consider that they are working next to people's homes and not on a normal building site.
James · 22 September 2022
Agent replied · 13 June 2024
Hi James and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer service team is looking into your review. If you have any further queries, we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 1/5
TrustpilotDormer issues
Plot 123 Hockley Croft, Glass reinforced plastic (GRP) bedroom dormer. A catalogue of continued errors and questionable quality.An original problem of a small area of damage / chip to front dormer edge reported 18th June 2024 and here we are 21 September 2024 still with scaffolding up to the front of the house.Scaffolding naturally went up to reach the dormer and the dormer manufacturer came out to repair the chip in the GRP relatively quickly. This was the easy bit. From here on poor quality product and build quality quickly became obvious as now that access was available to the dormer, it was discovered the flat dormer roof design which should incorporate a slight fall to allow rainwater to flow off was in fact concave and a nice big puddle was sat in the roof. The roof had zero fall. We had noticed slight water staining on the plasterboard ceiling in the bedroom below so now we had the answer as to possibly why or so we thought.The elusive house builder customer services eventually arrange for the dormer manufacturer to return, again. The plasterboard ceiling of the dormer was taken down in the meantime by the house builders own snagging man, and it is discovered the GRP roof above had not been braced from the underside when installed so hence the roof dip and puddle above. The dormer roof company return, again, and the roof now receives its required bracing from the underside, they also fix some cracks and other chips on the roof, and you'd think things would now be rosy once the plasterboard goes back up from the underside? - nope, you'd be wrong. The dormer roof company whilst onsite fixing the bracing then notice a lack of support for the last row of roof tiles which sit above and behind the dormer and this row of tiles had consequently sagged. They inform me no underside tile support had been fitted in this area and that a compressible foam seal between the dormer and the last row of tiles had also not been fitted and it would therefore be possible for rain and water to be blown up and under the tiles if it was windy whilst raining. The strain on the row of unsupported sagging tiles had also caused one of them to break. So, guess what? We now had to wait weeks for a roofer to be appointed by the house builder and for them to attend and come fix the sagging row of tiles. This they eventually did after regularly having to chase the house builder customer services. The roofer removed offending sagging and unsupported tiles, inserted a supporting batten, compressible foam seal, replaced the broken and damaged tiles. Job’s sorted and you'd think things would now be rosy now surely? - nope, you'd be wrong again. The roofer whilst fixing the sagging tile issue identified other cracks and dubious joints in the GRP dormer roof surface structure which may cause issues if not now then possibly in the future. The merry go round continues.So here we are 21st Sept 24 and 3 months down the line, and we still have a big issue with the roof and wonder if it’s going to leak or not. The quality of product ball remains well and truly in the house builder’s court, and we hope the builder can live up to its website advertised “At Harron, our homes are always built to the highest standards” claim. Is the product supplied to us fit for purpose? Personally, we’ve not had a good experience, and readers should make up their own minds if considering one of this builders new homes. In our case the evidence does not support the builders’ claims. If it was a new car, you’d return it to the dealer.
Simon · 23 September 2024
Agent replied · 27 October 2024
Hi Simon and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer service team is looking into your review. If you have any further queries, we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotPeople Who Understand You
We visited the Harrogate Killinghall site today. Fiona was so helpful and patient. she listened carefully and understood what we wanted and helped us to make a decision about the property. she organised for us to visit the actual plot on site and to assess it's benefits. She has even offered to baby sit if we come again with the baby. What more can one say? Well done Fiona.
SNOWDEN · 30 September 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHannah is such an asset…
My partner and I had an amazing experience buying our first home. Hannah was such a great help and so understanding of all our needs. She explained every step to us along the way, and we are so excited to move in! Hannah really is such an asset to your team!
Caitlin · 1 September 2023
Agent replied · 13 June 2024
Hi Caitlin and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHighfield Manor, Huddersfield
Just purchased a house at Highfield Manor, Fixby. Moved into the house 3 weeks ago and really impressed with our forever home !!Jane has been superb from start to finish talking us through the process and there for morale support through the nerve wracking times. Matt and the team are so helpful and friendly they cant do enough for you - would highly recommend !! Merry Xmas
Tracey · 20 December 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotPlot 44 Brierley heath
When we went for a viewing, we didn't expect much due to the surrounding area. We were so welcomed by Ann as we arrived to the sales office! She was so pleasant and explained in details the house specs as well as the process. She questioned us of our needs and matched us with the perfect house! As soon as we stepped in the house we knew - this was our home! She has been on the case non stop, contacting all relevant people to get this move done quickly and efficiently! We could not have wished for a better rep than Ann! The overall experience with the team has been pretty smooth and we are thankful to every single one of you for making this happen!
Viola · 11 September 2024
Agent replied · 27 October 2024
Hi Viola and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotHelpful but some bumps to iron out
Really helpful advice at every stage. A few of the internal pictures are of the wrong house when first looking which is less than ideal, but they accommodated visits to the style of property we were interested in. Once reserved some of the links don’t work in the email but paper copies of the next steps document mitigated this. The sales executive was very helpful and more than made up for the technical deficiencies.
Pete · 10 December 2024
Agent replied · 28 December 2024
Hi Pete and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
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