Avant Homes Central reviews

★★★★★ 4/5

Trustpilot

Avant Homes - Pavilion Acres Walsall

Our experience with the sales team has been great. Fiona and Lisa have been our main contact. They maintained an open line of communication and always called back if they missed our call. They kept us informed of any changes and patiently answered all our questions as first-time home buyers.There was a slight change in the landscape plan after we signed, but it wasn't significant and we were okay with it. After receiving the keys, we encountered a few issues, including a leaking pipe due to improper installation. However, the team responded promptly and fixed everything the next working day.The construction site management (specifically Bob) has been fantastic in addressing any major issues we noticed, and they were incredibly helpful with garbage disposal. Setting up bins with the council for our new build was challenging, but the team assisted us until the bins arrived a month later.Unfortunately, the turf around the house was laid during a heatwave, and despite our efforts, it turned yellow. On the mending now after constant watering. We understand this was due to the timing of the turf order. Overall, the teams have been supportive and helpful throughout the process.

Raluca · 22 July 2024

★★★★★ 5/5

Trustpilot

Great Service!

Katie at Altofts Acres was really helpful, went through everything in a lot of detail and answered any questions I had and made it really easy to start the process.

Emily · 22 February 2026

★★★★★ 5/5

Trustpilot

Excellent customer services

Excellent customer services. Quality of the house is more than we could wish for. Also they’ve been there at the end of every Phone call since moving in to help us in every way they can. Which has been a huge weight lifted off our shoulders. They made buying a new house so enjoyable and stress free and it’s all thanks to the avant team. Ian Dave Lisa and Stu you’ve all be great help and very supportive I couldn’t thank them enough . Aaron

Aaron · 15 July 2024

★★★★★ 5/5

Trustpilot

Honeyman Park 5***

Myself and my partner were exploring all options of homes and were hesitant to view a new build. We were really unsure of the process and what options there were as our home is currently on the market. I enquired about Honeyman Park and we were lucky enough to have Jacqueline McPhee contact us. Jacqueline was patient with us and fully explained our options.We are always cautious in sales situations and can be easily put off by pushy sales tactics but Jacqueline really made the experience so positive and about us rather than the development. Jacqueline is so personable and we're really grateful that she will see us through this process. I am genuinely thrilled with the service we have been given and cannot sing her praises highly enough! We're over the moon with our reserved plot and all the guidance, advice and support Jacqueline has already provided and no doubt will continue to!

Katey · 15 July 2024

★★★★★ 5/5

Trustpilot

Excellent Sales Experience - Angela Young Craigowl Law

Our excellent sales experience with Angela Young Craigowl Law:We originally went to have a look around the Craigowl Law site with no intention of reserving until the next phase. However, Angela was very informative, listened to what we were looking for and suggested a plot that was almost ready. Angela made us feel relaxed and at ease and really sold the development to us. We quickly decided to reserve the plot and just over 12 weeks later we have got our keys and are looking forward to moving in.Angela has always gone above and beyond and kept us informed. Her down to earth approach and excellent customer service skills makes her a brilliant asset to the Avant Homes team.

Chloe · 14 July 2024

★★★★★ 5/5

Trustpilot

Honeyman Park

Our first visit to Honeyman Park to see Jacqueline McPhee was positive and enlightening. We were made to feel at ease and she answered any questions we had. She is very knowledgeable and confident in what she does. Talked us through every step and assisted us with incentives with the property. We are looking forward to our second visit to pick our flooring, kitchen etc. Jacqueline is always at the end of the phone or email. Can’t fault our service.

Jenna · 13 July 2024

★★★★★ 5/5

Trustpilot

Monkswood 1000000/10

I have just made the life changing decision to move out of my family home and into my very first home all on my own! I visited lots of developments in the same area having lived here with my family for 20 years. I visited Monkswood several times after I had seen the house type I fell in love with and also was taken round one that had just had the kitchen put in as they only have a 4 bed show home. I have spoken to many sales advisors from many developers and none have been as lovely, friendly, helpful as Lisa is! She honestly made the whole experience 10000/10. It was like having a friend in the sales centre who I couldn’t wait to tell the mortgage had been approved and I had exchanged contracts. I wanted a different kitchen layout to the one on plans, and Avant made it happen with no fuss. The after sale care has also been 10000/10. Ian and Dave are extremely helpful, and they always wave or say hello when they’re passing and always make sure everything is ok. They are very friendly and welcoming, I have both their numbers if anything goes wrong - and they always keep you up to date on the progress of anything! I cannot fault the majority of the workmanship inside, especially the bathrooms. I’ve had some snagging as is expected but very minor such as windowsills need touching up and the mastic needs redoing in the hall. Zara is very responsive and helpful! My washer switch didn’t work and they were round the same day I reported it to fix it! Avant homes for my first home has been 100% the best choice I have made. Lisa, Ian, Dave and Zara thank you, and anyone reading this just buy the house!

Shelbs · 13 July 2024

★★★★★ 5/5

Trustpilot

Excellent Team Member - Louise Fell

Today, we had the pleasure of meeting Louise Fell, an Avant representative at the Jackton Green Development. We showed up half an hour before our appointment but Louise welcomed us right away. Not only is she professional but she has a very friendly demeanour which is essential when selling a home to prospective buyers. Given the fact that buying a home can be one of lives stressful occasions, it is essential to build a rapport with the potential buyer. She is very informed of the site, giving important advice on the property and even providing a contact for a mortgage advisor. She has gone above and beyond and it is clear to see that she has a passion for real estate. Recently, when looking for a property, we have come across salespeople who behaved in different ways and unfortunately we felt like a nuisance most of the time. A robotic approach to merely show the property, offering next to no explantion of the benefits of buying with them and other important considerations. On the other hand, Louise was patient and kind, answering every question making us feel reassured. Given the fact that a salesperson is a representative of a company, Avant is very lucky to have such an employee. Louise is a breath of fresh air and if we decide to buy from Avant homes, she will be the advisor for us and any friends that are looking for a new home.More often than not, it can be difficult to write a review, however, we couldn’t leave her efforts unnoticed. Thank you Louise for all your help and we hope to see you in the future.

RP · 12 July 2024

★★★★★ 5/5

Trustpilot

Sandra Scott has been Outstanding and…

Sandra Scott has been Outstanding and Amazing (Westwood Green Willington Avant Homes).Sandra has gone above and beyond our expectations making sure we were totally satisfied and happy with the process of building our new home and keeping us updated at all times.Sandra has been very professional and has explained everything thoroughly to us in a very relaxed and friendly environment. We could not have been happier with our experience so far, Buying a house can be a very stressful experience I am stress free and my young daughter and I are so excited to move into our new home and our new beginning at Westwood Green Willington.A very big thankyou Sandra from Mark and Anya

Mark · 12 July 2024

★★★★★ 5/5

Trustpilot

Avant - Bradley Point. Amazing work by Nick & his team

Fantastic job by Nick and his team at Avant Homes - Bradley Point. Always going above and beyond our expectations making sure we were satisfied and happy with how things were. Nick and his team work quick and efficiently having our back patio finished within less than 45 minutes of us making the call. Not to mention the high standards of the work they’ve done on the rest of the house. Blown away how immaculate the house was with all jobs professionally finished, leaving no stone unturned. We’re both extremely happy to have had Nick as our site manager making sure everything was complete to the highest of standards. Leaving us with our perfect dream home. Not to mention all snags were fixed within the week of reporting them.

Tyrone · 11 July 2024

★★★★★ 5/5

Trustpilot

Site visit to Easingwold.

We recently visited your site at Easingwold. The sales person was called Abbie. We were extremely impressed by the way she looked after us. Abbie showed us round a couple of the houses we were interested in, these weren’t show homes. She also showed us around the site and pointed out the plots for the houses we are interested in. Abbie was extremely knowledgeable about the site and even commended the site team, telling how good and efficient and hard working they were. Abbie should be commended for the way she interacts with her customers and her excellent knowledge of the role she has. Paul and Diane Todd.

Paul · 5 July 2024

★★★★★ 5/5

Trustpilot

100 stars for Nick

If I could give 100 stars I would. My move to Bradley Point has been super smooth and good fun. Bella and Vikki in sales are FABULOUS, super helpful and nothing is a problem. Then there is Nick he makes you feel at home instantly and is professional and goes out of his way to ensure you have everything you need. I can’t THANK YOU all enough for making my house move a smooth fun experience with help on hand instantly if and when needed. You are the best!!!

Miss · 5 July 2024

★★★★★ 5/5

Trustpilot

In 6 months we have sold two houses and…

In 6 months we have sold two houses and moved into our Beautiful new build in Ruddington, Nottingham. The experience was amazing, Julia & Gavin from the sales side, giving good communication, always happy to help, smiling and calling us back. Since day one of being our new home Lee, Mark, Tracey and the team have been reactive to any concerns, everyone is so polite and helpful. At a stressful time in your life we Thank you for making our experience a great one.

WAKEFIELD · 4 July 2024

★★★★★ 5/5

Trustpilot

Louise Bhogal at Radfords Meadow

I am delighted to write this review for Louise Bhogal, who provided exceptional service during our new build house purchase. From the beginning, Louise made the entire process remarkably smooth. Her attentiveness to our needs and her caring nature, especially towards our child, Bertie, truly stood out.Louise was always available to answer our questions and address any concerns we had, making us feel confident and well-supported throughout the journey. Her professionalism and friendly demeanor made a significant difference in our experience. We couldn’t have asked for a better sales rep and highly recommend Louise Bhogal to anyone looking for a seamless and positive home buying experience.

Hayley · 1 July 2024

★★★★★ 1/5

Trustpilot

Stay away from Avant

*Sales lady at Wilbur Chase was lovely, can't fault her. 2 family members have moved in within the last 6-8 months. The workmanship is terrible and after sales team are full of excuses! Numerous snags reported, and they are still ongoing. One contractor comes and says they can't do what needs snagging because they need another contractor to do something else. The second contractor then damages something else and it's 2 weeks waiting for a part to come. Staying in for contractors who say they're coming then don't turn up. Honestly, stay away from Avant.

Aimee · 1 July 2024

★★★★★ 5/5

Trustpilot

Customer Service - Radford Meadows

We are first time buyers that recently bought from the Radford Meadows site. We reserved in March and the plot was ready in June which was the date we were told from the start - so no delays! The buying process was smooth, we did have a few changes in sales advisors that meant we didn’t get updates for a short period of time but that was quickly rectified. The current sales advisor Louise has been a delight to deal with, in our experience she puts the customer first and still continues to check in on you even after completion.The site team we have interacted with so far have been great, all are super friendly and happy to help. We can’t comment on how quickly they deal with snags yet as we have only just completed. However neighbours have passed on positive experiences.

Lauren · 1 July 2024

★★★★★ 5/5

Trustpilot

Wonderful experience with Louise

Wonderful experience with Louise. She pulled out all the stops to get us our home - Thankyou

Brad · 11 September 2026

★★★★★ 4/5

Trustpilot

AVANT homes Craigowl Law Dundee

The customer services manager on site (Angela) has been outstanding, always looking after us as first time buyers and ensuring that we were on the right path. No ask was ever too much for her. We viewed and enquired about Avant homes on site on several occasions and it was the arrival of Angela and her infectious enthusiasm, energy and relaxed demeanour that convinced us that this was the house for us.Sadly Angela was not on site for our move in day which could have gone better with no formal handover of keys conducted or the usual welcome ceremony conducted. Welcome box was left on door step with non welcome bow or introduction to our home. Left to enter property as doors were unlocked.

Alan · 25 June 2024

★★★★★ 5/5

Trustpilot

Very welcoming & helpful!!

We attended the open day for the show home at Sherburn this afternoon. Sarah & David gave us a very warm welcome, incredibly helpful and knowledgeable. Our son loved the treats! Sarah was lovely and made sure to include our son in any discussions aswell. The show home is the best we've seen, the attention to detail and top quality finish were very noticeable. It's nice to see something that's not just the usual run of the mill new build!

Katy · 22 June 2024

★★★★★ 5/5

Trustpilot

Avant Homes - Sorby Park

The sales & completion experience was amazing. Olivia was always there through our sales journey to answer any questions or help resolve issues. Following completion any issues we had with the property were dealt with straight away - Big credit to Jade. The Avant team are great with communication and really go out of their way to find an answer. We’ve had external people review our home and even they’ve mentioned that the build quality was top notch.

Zee · 19 July 2024

★★★★★ 5/5

Trustpilot

Lewis Simms is a great Sales Advisor

I have been looking at various new built sites in Leeds and when I met Lewis Simms @ Avant development-Greenlock Place near Skelton Lake area, I felt very comfortable. He was really good to talk to, he was open & approachable to ask whatever questions we had. He always holds a pleasant smile which helps the potential buyers in feeling confident about the development and the whole process. I would highly recommend Avant homes to my family and friends and a sales advisor like Lewis is great asset to Avant. Thank you Lewis for all the help 🙏🏻

VP · 14 June 2024

★★★★★ 5/5

Trustpilot

Jake (Site Manager) @ Strawberry Fields

Despite having a delayed move into the house, Jake restored all our faith in Avant and has been nothing but outstanding in his service to look after us. He has been there to answer any questions, update us on any things that need doing within the house and checking in to make sure we are okay. If we ever need anything, Jake has been there! He cares about his customers and the work put in to all the houses. He is a top man! The builders on site have also shown this dedication to getting everything right. We love our home, especially because of the service given. Plot 28.

Alicia · 28 May 2024

★★★★★ 5/5

Trustpilot

Very very helpful

Very very helpful, young sales agent Poppy, all the information we needed , hopefully when myself & my wife get our house sorted and on market, we may be able to proceed.

Adrian · 19 May 2026

★★★★★ 5/5

Trustpilot

Reservation with Abi at Croftside Quarter

We were at Avant Homes at the development at Croftside Quarter in Cullingworth. Today was the day to reserve a home and Abi stepped in at the last minute,even though it was a Bank holiday. Once again we were greeted by her cheerful personality and put at ease with a lovely cup of tea.All areas were fully explained, our questions answered, reservation made and documents completed.We look forward to future meetings with Abi with our homes progress.Many thanks Regards David & Angela Spencer

David · 27 May 2024