Kingswood Homes Hoddlesden reviews

★★★★★ 5/5

Trustpilot

Kingswood as a house builder are second…

Kingswood as a house builder are second to none. Donna and the team have been brilliant from the outset, working with us to choose the right plot and build our new home how it will work best for us as a family. The choice of layout and interior offered by Kingswood is brilliant, there’s so much and they have always been open to more bespoke changes where they can be accommodated. We’ve asked so many questions and each one has been met with openness and patience, with a quick response always. Thank you Kingswood team for everything, keep up this level of service and you’ll always have very happy customers. Katie and Simon

Katie · 21 September 2025

★★★★★ 5/5

Trustpilot

Great after sales.

Having bought a Kingswood home we can not recommend the customer service and after sales enough. Liam, Andy and the team are extremely responsive in dealing with any issues or queries. I would not hesitate in recommending Kingswood homes to others. The quality of the build, fittings and fixtures are high standard compared to other new builds we have had, but the main consideration is the exceptional customer service after you’ve purchased. Thanks so much, we really do appreciate it. 😊

Amanda · 29 July 2025

★★★★★ 1/5

Trustpilot

Do not touch!!!

Personally having bought a Kingswood Home, I wouldn’t touch them again with a barge pole. They are lovely until they have your money. Their health and safety on site is embarrassing, they do not come back to complete snags unless they are easy fixes, they force you to pay for extras with no exchange having taken place and take the plot off you if you do not agree to forfeit your money. Blackmail is rife within the company. They also stated that there were no affordable homes on site, which is misrepresentation as there are 147!!! No matter how pretty the house looks, do not touch!

Kate · 28 July 2025

★★★★★ 5/5

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Amazing customer service

Amazing customer service, support and guidance from all the Kingswood development we visited. Andy from Farmstead and Horden Meadows is just brilliant. Excellent communication and information provided. The support he has shown us each time we visited to the time we were able to secure a house is definitely gold standard. Very friendly and he is good at remembering faces and make you feel welcome and valued. Thank you.

Khili · 19 July 2026

★★★★★ 5/5

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My experience has been nothing but…

My experience has been nothing but positive and it is all down to Donna at the Greenhills site. Her professionalism is matched with kindness, empathy and understanding and she has gone above and beyond to ensure communication, manage any concerns and facilitate anything extra we may need. Whilst the properties are beautiful at first sight, Donna is the reason the vision becomes a house to a home.

CC · 19 July 2026

★★★★★ 5/5

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Kingswood Homes where dreams literally…

Kingswood Homes where dreams literally come true! I am over the moon with my beautiful home at Spinners Brook. From the moment I walked into the sales office and met the infamous Debs, I have been bowled over by the genuine care and dedication shown to bag me my dream home. Debs went above and beyond to help me and my children secure our future in a beautiful home, surrounded by wonderful neighbors and good old English countryside. Could not be happier!

Amanda · 23 May 2025

★★★★★ 5/5

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We are so happy with our new home at…

We are so happy with our new home at Spinner’s Brook! The team at Spinner’s Brook have been great all the way through, from reserving up until now, 2 months after completion! Deborah kept in touch regularly and didn’t leave you ever feeling like you needed to ask for updates. She gave everything a personal touch and knows everyone from day one which was a huge help as first time buyers. The site managers Luke & Ben have been such a good help and are always on hand if you need anything at all. Every home has its problems but the way they are dealt with is the most important thing, and they really showed that. The whole process felt so much easier than expected and we love our house so much!

Jess · 23 May 2025

★★★★★ 5/5

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Kingswood Homes

I have been impressed with Andy at Kingswood Homes so far and his customer service skills. I am in the early stages of reserving a plot but Andy has been really helpful, keeping me up to date and giving me all the information I need to reserve my ideal plot. It has been a smooth process up to now and hopefully will continue.

Ben · 19 July 2026

★★★★★ 5/5

Trustpilot

We cannot speak highly enough about…

We cannot speak highly enough about Kingswood Homes we bought our lovely house on the Homestead Phase and it’s lovely from the design and quality! Our new home had a few snags which you expect from a New Property! Luke was great when we moved in nothing was too much trouble and the after care team Liam and the team have been amazing to keeping you informed and dealing with the work they have all been professional and friendly. Kerry and Donna in sales have been excellent, friendly and nothing too much trouble. I would say if you are thinking of buying a new house buy one from Kingswood you won’t be disappointed.

Mrs · 3 March 2026

★★★★★ 5/5

Trustpilot

Kingswood are like no other!

From the first time we walked into the sales office to the moment we received our keys to our forever home we have been treated incredibly well by all the staff at Kingswood. This has continued as we settle into our new home. Deb has been an absolute star and has supported us throughout our Kingswood journey from day one. She is open and honest and can be trusted to offer valuable advice. We still enjoy bothering her on a weekly basis for advice, chats and a catch-up. Luke, Ian, Liam and the rest of the Kingswood team have been, and continue to be on hand for any snags and issues that come up. They always follow up to ensure that each issue/snag has been satisfactorily remedied. We are very happy that we chose Kingswood and highly recommend others to do the same. We have additional needs within our family and Deb and the team worked together with us to find solutions to meet those needs. This is something we have found to be unique to Kingswood when we were researching other housing developments. Thank you to the whole team! We are so thrilled with our new home.

Justine · 20 January 2026

★★★★★ 5/5

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Cannot speak highly enough on Kingswood…

Cannot speak highly enough on Kingswood homes in the run up to our move to the Spinners Brook Estate. Initially seeing the houses on Rightmove, myself and my partner decided straight away that this was the perfect opportunity to move to an exciting development and move our way up the property ladder. After viewing the show home and other houses on the estate we were blown away, Deborah was very informative and a welcoming face, we quickly completed the reservation to Plot 24 and were looking to move asap. Debs was supportive throughout the initial reservation and ensured we were smoothly through the home specification choices, it was a very easy process. Unfortunately as many of these things go, our chain fell through twice in the lead up to us completing, Kingswood Homes were supportive throughout, especially Kerry who kept in contact throughout and assisted us in our purchase. Finally we are on the home stretch and ready to move into our new home Friday. Kingswood Homes have been excellent, especially Deborah and Kerry. They are a credit to the company.

Macaulay · 19 January 2026

★★★★★ 5/5

Trustpilot

Kate, First time buyer

This is my first time buying a house, so I don't have much experience, but I've spoken with many developers, and only Kingswood Homes and Andy made such a good impression on me. I decided to buy a house from this company thanks to the professional and personalized approach of the salesperson. From the very first conversation, they treated me with exceptional kindness and respect, even though I didn't know what I was looking for at the time. I'm confident that they, as a company and as individuals, will be committed and helpful until the purchase is finalized. I wholeheartedly recommend this company.

Kate · 17 January 2026

★★★★★ 5/5

Trustpilot

Couldn’t be happier, amazing experience from start to finish!

My partner Stacey and I bought a new house from Kingswood Homes. From day one, Deborah was absolutely brilliant. She helped us choose the perfect plot and went through every option with us to make sure everything suited what we wanted. Nothing was too much trouble. She really took the time and made the whole thing feel personal, which made a massive difference.

Joshua · 7 June 2025

★★★★★ 1/5

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Extremely disappointing experience at…

Extremely disappointing experience at Spinnersbrook, Hoddlesden. Information changed repeatedly throughout the sales process, requiring constant clarification. Despite engagement over a 4 month period, I was ultimately refused the opportunity to reserve a property in the end, after selling my property and arranging a rental. The complaints process was equally disappointing, with my concerns largely left unanswered. I expected far greater transparency, communication and customer service.

Rebecca · 10 July 2026

★★★★★ 5/5

Trustpilot

Unbelievable experience

I couldn’t recommend Ginell at the Farmstead team enough. She has gone above and beyond at every step , even from pre reservation, and is always available to help and answer any question no matter how big or small. The support has been above anything I’ve dealt with before, and knowing she’s on the front contact of my build makes this moving process feel like a dream.

Hannah · 2 February 2026

★★★★★ 5/5

Trustpilot

So far am in early stages of buying a…

So far am in early stages of buying a house. Donna has been fantastic right from the start. She gives great advice and ideas. Very honest and upfront with all the choices. Looking forward to completion and i know Donna will help when needed.

Salma · 13 July 2026

★★★★★ 5/5

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Visited Andy a few times and have now…

Visited Andy a few times and have now made a reservation! Can’t wait to be in my new home. I’ve had a few hiccups along the way so far but Andy has been amazing to deal with and very helpful and reassuring!

Berenice · 19 July 2026

★★★★★ 5/5

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Kingswood Homestead

We have nothing but good things to say about Kingswood Homestead Blackburn. From visiting Donna and her helping us find exactly what we was looking for to even now if we ever have any worries or concerns the site team are always there to help. The houses are stunning the internal options are stunning we really can’t fault a thing we would definitely recommend kingswood. we are so happy we choose to move to this beautiful site.

Chelsey · 15 January 2026

★★★★★ 5/5

Google

Outstanding Developer I absolutely love Kingswood Homes! They really stand out from other developers due to their exceptional build quality, unique home designs, and practical layouts. The level of thought they put into storage and space is unmatched, something I’ve noticed is often lacking with other builders. Rather than cramming everything in, Kingswood prioritizes giving you real space to live in. As a family of four, there’s genuinely nothing I would change about the design of the home we chose. From the moment we saw the development, I was instantly drawn to it. Debz, in particular, has been fantastic. She worked tirelessly with us to ensure we got the home we wanted, even while we were waiting to sell our previous house. I can wholeheartedly recommend Kingswood Homes over any other developer. They’ve truly exceeded our expectations. Sam H Date of experience: 14 August 2025

Dave · 16 October 2025

★★★★★ 5/5

Trustpilot

Kingswood went over and above

We wanted a Kingswood home originally but our house type we wanted had been unavailable so we found another home with a builder but that didn't work out how we thought it would. Fortunately Donna kept in touch and when the housetype we wanted became available, Kingswood stepped in and were amazing.

IC · 31 January 2026

★★★★★ 5/5

Trustpilot

Ginell made everything super easy as we…

Ginell made everything super easy as we looked to reserve our new home. We couldn't have asked for a friendlier or more helpful sales advisor. She took us through the whole process and answered our millions of questions, putting us right at ease. Excited to proceed with purchasing our first home 🏠

Lf · 17 January 2026

★★★★★ 5/5

Trustpilot

Visited the show home

Visited the show home. Andy was very helpful, friendly and respectful. He gave me plenty of time to look round and answered any questions . Great customer service.

Claire · 19 July 2026

★★★★★ 5/5

Trustpilot

Great customer care

We bought our house 2 years ago from a seller who had purchased a new house from Kingswood. When I identified an issue with how the guttering had been installed originally, even though I wasn't a direct customer of Kingswood, they came out to inspect the gutters at my property and fixed it within a month. No bother or disagreement. My thanks go especially to Liam, excellent customer service, he promised and delivered. I'm not the only one who has had this positive experience and compared to some developers I would definitely recommend Kingswood.

Michael · 29 May 2026

★★★★★ 5/5

Trustpilot

We can highly recommend a Kingswood home!!

We can highly recommend a Kingswood home!! What has stood out for us is the after care/customer service we have received since buying our gorgeous home! Its been nearly 3yrs since we moved in, and we are still receiving the same amazing customer service from Liam! Like any new build, we expected snags, tweaks here and there and the Kingswood team were more than keen to help us along the way to finalising out home! We had heard horrer stories about other developers, which left us nervous but we needn’t have worries! We would buy again from them in a heartbeat!

Louise · 31 July 2025