Trusted Agent profile · Hoddesdon
★★★★★
101 reviews across 2 platforms
64 High Street, Hoddesdon, EN11 8ET
Kirby Colletti's office in Hoddesdon, at 64 High Street, is rated 4.2 out of 5 across 101 reviews on two platforms, including 96 Google reviews rated 4.2.
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Every review we hold for the Hoddesdon office, from every platform, shown as written. First names only.
5/5
GoogleWe have moved several times and used Kirby Colletti to sell our last house. From the start they were friendly, professional and helpful. They were spot on with the valuation of our house and it sold for the figure they first suggested. Neno or Michael were always available to answer any questions we had so the whole process was stress free.I highly recommend them.
5/5
GoogleKirby Colletti have been our letting agent for six years, and throughout that time have taken great care of us, the property and the tenant. Great communication has kept us abreast of all the regular inspections and servicing on the …
5/5
GoogleAll team members are very kind and friendly. They are guiding you very well and always taking a quick action on everything. Last Friday we took our key. Thank you for your help.
1/5
GoogleWe had an offer on a property through this agency after the original buyer withdrew, and were told we’d be kept informed if another offer came in. I completely understand that the property could go to another buyer at any time, I’ve never …
5/5
GoogleHave had the pleasure of dealing with this company for approximately 5 years now. Always get a good response from a small but close knit team. Across the range of staff there is always a positive approach to their clients needs for whatever it is that needs addressing. I have sold 2 properties & rented another through them. All aspects are dealt with in a way I would of expected. Thank you Kirby Colletti for bulking the trend of what a lot of people deem to be a poor performing industry by doing a great job.
5/5
GoogleI didn't even purchase through them and just arranged a viewing. Was such a pleasure to arrange a viewing and kept it so straight forward. Such a breath of fresh air when there are estate agents that take pride in what they …
5/5
GoogleI had a great experience viewing a property with Freddie Cook. From start to finish, he was incredibly kind, professional, and welcoming. He showed us around the property for letting and made the whole process smooth and comfortable. We …
5/5
GoogleI had the pleasure of working with Kirby Colletti for both the sale of my home and the purchase of my next one. The service was outstanding throughout. Highly recommended, 5 stars!
5/5
GoogleGreat service! We had Michael & Fred working on our sale, couldn’t fault them, 10/10 from start to sale.
5/5
GoogleI recently sold my flat and purchased a new home with the help of Kirby Colletti and I couldn’t be happier with the service I received from start to finish. …
4/5
GoogleFabulous service from start to finnish has held my hand through a very difficult time. Kept me informed at every step Adapted how they operated during the Covid pandemic to satisfy and deliver to customers expectations Highly recommended Charlotte RoperPositiveQuality, Professionalism, Value
5/5
GoogleCharlotte was so helpful! She helped us every step of the way with our first house we have just brought! Any question I’ve asked she’s been more than happy to help! Thank you again CharlottePositiveResponsiveness, Professionalism
1/5
GoogleWas disappointed from the start with this estate agent. After enquiring, i was given an email response by Charlotte with "what do you do". no information on flat or simple courtesy call. I chased to book a viewing and was then working with Milo. I took time out of my day to go to the viewing and discussed furniture and move dates. I then called the office to place an offer, to which I was told I would get a call back to put offer forward. 5 hours later I get a call from Milo informing me the landlord went with someone else? Without even discussing an offer. I am a working single professional, meeting the threshold of rent. I am disgusted with this estate agent. Does not value the landlords best interest or applicants. I am happy I found out early how unprofessional this estate agent is. Will never work with them.NegativeQuality, Professionalism
5/5
GoogleHaving dealt with and used Kirby Colletti for a number of years now as a managed service for my rental property, they have been impeccable! As a private landlord you need a good agency to manage and take control, Kirby Colletti did exactly that. They were a pleasure to deal with (Sally, Charlotte, Leighann and Milo) and I would highly recommend there services. In a market that is hard to find decent, professional, reliable companies to manage your investment property, Kirby Colletti are all of these.PositiveResponsiveness, Quality, Professionalism
1/5
FacebookWas disappointed from the start with this estate agent. After enquiring, i was given an email response by Charlotte with "what do you do". no information on flat or simple courtesy call. I chased to book a viewing and was then working with Milo. I took time out of my day to go to the viewing and discussed furniture and move dates. I then called the office to place an offer, to which I was told I would get a call back to put offer forward. 5 hours later I get a call from Milo informing me the landlord went with someone else? Without even discussing an offer. I am a working single professional, meeting the threshold of rent. I am disgusted with this estate agent. Does not value the landlords best interest or applicants. I am happy I found out early how unprofessional this estate agent is. Will never work with them.
5/5
GoogleSold our house with these guys some 15 years ago they done a great job back then so we thought we would use them again So we got mike to come over and give us a valuation and it was on rightmove within 24 hours and sold more or less straight away Nino took it from there with the help of charlotte I would recommend kirby colletti if you want a genuine friendly professional service Thanks guys
5/5
GoogleRented a flat off Kirby Colletti in Hoddesdon and very impressed by their professionalism and responsiveness. Treated me as a person and not just a number. Minor matters (a loose fitting) were dealt by them with as though they were just as important as major ones (me needing to terminate early). I had signed a 12 month contract (the flat owner would not consider anything less) thinking my new job in Hoddesdon would keep me there for at least that long. The Covid-19 lockdown meant I could work from my family home.... so here I am paying for the flat unnecessarily. Now my employer has said I can continue working from home for the foreseeable future. Kirby Colletti were very happy to obtain the owner/landord's agreement to find a new tenant and within a week had found a replacement so I could stop paying rent. Brilliant.PositiveResponsiveness, Professionalism
5/5
GoogleFollowing a prolonged waiting period for our prospective buyers, we were very grateful for Michael Kirby's kind offer to market our out of area property and get the process moving. Thrilled with Michael, Freddie and Nino's professionalism. On market to completion.... 9 weeks. Thanks very much to all !!!
5/5
GoogleKirby Colletti were professional, friendly and on the ball and kept me well informed during the sale process. Thank you Michael and the team.PositiveResponsiveness, Professionalism
5/5
GoogleUnderstood the market and priced the property accordingly. Kept us informed at all times Michael, Nino and the team did a first class job and I can recommend there company whole heartedly.
5/5
GoogleSold our house very quickly with kirby colletti, nothing was to much trouble for them, inspite of the time it took with the solicitors! I would highly recommend them.
Thank you for your positive review, we hope you are settled in your new property :)
1/5
GoogleThe lady on the call didn’t listen to any queries but rather started asking questions in a rude tone herself.
5/5
GoogleHad a very good experience dealing with the team, especially Charlotte. She was very polite and professional and gave me great advicePositiveProfessionalism
5/5
GoogleMe & My wife decided to sell our house in Turnford and got 4 agents round on the same day to value it. Michael from Kirby Colletti was the last to visit. He decided on a value was joint highest with another agent, however Michael expressed his passion for selling property and told me his history in the business, he seemed extremely confident that he could sell our place at the value he stated. After speaking with my wife we decided to go with Kirby Colletti. 4 hours after it was put on the market we had our first viewing which Nino attended. The next morning we had a call from Kirby Colletti with an offer which we accepted. I think it took 16 hours to sell. We choose the right agent to go with. Thank you to all @ Kirby Colletti
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