Trusted Agent profile · Hitchin

Wellington Evans Hitchin reviews

★★★★★ Excellent

167 reviews across 3 platforms

7 Paynes Park, Hitchin, SG5 1EH

Wellington Evans's office in Hitchin, at 7 Paynes Park, is rated 5.0 out of 5 across 167 reviews on three platforms, including 161 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

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5.0 / 5

161

Reviews on Google

This office

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5.0 / 5

5

Reviews on Facebook

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Wellington Evans, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hitchin office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience working with James at Wellington Evans. From start to finish, he was professional, knowledgeable, and genuinely helpful. He kept me well informed throughout the process, answered all my questions promptly, and made what can often be a stressful experience feel smooth and straightforward. James clearly cares about his clients and goes the extra mile to make sure everything runs efficiently. His friendly approach and attention to detail really stood out. I wouldn’t hesitate to recommend James and the team at Wellington Evans to anyone looking for reliable and professional estate agents.

John · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind review John its much appreciated and we wish you the best of luck with your next steps.

5/5

Google

Wellington Evans sold our home and we could not be happier with the service. We’d found a home we loved but our house was not on the market. Nick took time to fully understand what we were trying to achieve and worked with us closely to ensure the sale strategy would enable us to meet our end goal. Viewings were organised well and the app made everything easy to manage. We used a solicitor recommended by Wellington Evans and were very impressed with the speed and completeness of their service. We worked very closely with James throughout the sale, and although there were some hurdles, he took an extremely pragmatic and holistic approach to overcoming these. He was also great at helping me manage some particularly emotional situations and keeping me calm!! We were delighted to achieve a sales price above asking price. Additionally, I am sure the knowledge and experience that James and Nick have enabled us to complete the sale far more quickly than expected. It’s clear that the team at Wellington Evans are honest and truly care about their customers and their situation. It never felt like we were just another sale to complete. Wellington Evans are most definitely NOT normal estate agents and I would choose them to sell my house every time. Thank you James, Nick, Beth and team!!

Kate · 16 March 2026

Agent replied · 16 April 2026

Thank you very much Kate for your humbling review. It was a great pleasure to support you and your exceptional family in achieving the goals, to have played even the smallest part in all that you are doing and have done..... is something we are proud of and has been an honour. Thank you for your faith. We got there :-)

5/5

Google

I was very happy with my experience selling my flat with Wellington Evans. I was blown away when, after a month of only minimal interest, we managed to get two offers well above asking price. The sale wasn't the easiest to manage, as there were some complications which arose during the legal process which added a significant delay to the sale. They tested the patience of the buyers and had the potential to make the deal fall through, but throughout this James worked hard to walk a communication tightrope and manage the relationship with buyers to keep them onside, assuring them that we were all doing our best to find the path through. Eventually we did manage to work out the issues, coming away with only a small price reduction which still left me with £30k (>10%) over asking price and kept everyone happy. Throughout the process, James was very engaged and clearly knowledgable about the industry and the process. We always had a uniquely frank and honest relationship when we spoke and he wasn't afraid to give me advice or tell me things that I didn't want to hear, which I particularly respected, and which built significant trust between us. I would absolutely use Wellington Evans again, and recommend them to others.

Jamie · 16 February 2026

Agent replied · 16 April 2026

What a privilage to receive such a detailed review Jamie. We thank you for the trust you placed in us and we are over the moon to have worked together to get such a positive conclusion.

5/5

Google

After my father's death I found out about Wellington Evans by chance and immediately researched them for their reviews, which were excellent. Contacting the office about the sale of Dad's flat I spoke to all of the members of the team but in particular James Evans. On every contact that I had with the company they were attentive, empathetic and efficient. I never had to chase any actions up and frequently I was contacted by them first. Selling this type of property comes with some unique challenges which were all explained in depth and a strategy for the sale agreed. As a result Dad's flat sold far quicker then the other similar available properties, a great relief to the whole family. I would highly recommend Wellington Evans for their honest, professional, up front approach. Businesslike but with a very human touch. Out of the whole Hitchin based team my family mainly had dealings with James Evans who handled the sale of Dad's assisted living flat at the McCarthy Stone complex also located in Hitchin. James epitamises what appears to be the company ethos. Friendly, efficient, knowledgeable and totally honest. James took us through every step of the sale and was never to busy to speak to us at any time. Messages left on his phone were always responded to, and we happily listened intently to his advise on how best to present Dad's flat for sale. If it hadn't been for James I believe that we would have had a long wait for this sale, but, because of his expertise and advice we managed to secure a sale very quickly. Energy, enthusiasm and an indepth knowledge of his market singles James out as the estate agent we all want to get, but often don't. Thank you James.

John · 2 November 2025

Agent replied · 23 November 2025

Thank you John (G) for your generous review. It really is appreciated especially when selling a retirement flat - which is never easy. Im glad our strategies worked. Thank you for trusting us and working so closely together to get this challenging part of the 'cycle' bought to fruition. We wish you all.... the very best. James

5/5

Google

We couldn't recommend Wellington Evans more highly, whether you're buying or selling. In our case, James was our main contact. Personable and friendly, he works tirelessly for his clients. Right from the start he was proactive in his approach, and his advice and guidance throughout was very helpful and appreciated. He was the most responsive agent we've ever dealt with, promptly responding to emails/taking calls/checking in, with a genuine interest to problem-solve for both sides. He has a great energy about him - he's keen to keep everything moving for buyer and seller - and has a real hands-on approach. It's clear he, Nick and their team are incredibly knowledgeable (including about grade II houses), and they went above and beyond for us. Absolute top marks for customer service. We wouldn't hesitate to use them again, when selling or buying; they'd be our first port of call for the former, and seeing they were the estate agents for a house would instantly make that more of an attractive purchase proposition for us, knowing how friendly and honest they are to deal with, and that they know the ins and outs of the houses they're selling so well. Our experience with Wellington Evans really highlighted the value and power of a smaller independent company in what is a fluctuating and temperamental market, and the versatility and adaptability this allows them. 10/10 from us!

Donna · 2 October 2025

Agent replied · 23 October 2025

Thank you Donna for such a complimentary review. The way we are set up allows us to give the best, personal service we hope is possible. Certianly thats our goal so its very fulfilling to receive this feedback. James, Nick and the team.

5/5

Google

The wholes process of selling my shared ownership property with Wellington Evans was slick, direct and always felt assured throughout. They offer a straight, no-nonsense approach which is purely objective driven and without wafty jargon, this worked perfect for me as it was important for me to secure a buyer as soon as possible in order to secure a reservation on a new build property. Huge thanks to James and his team, we will not hesitate to recommend you to friends and family and will definitely be our number one choice in future.

AKNDY · 2 October 2025

Agent replied · 23 October 2025

Thanks your review Andrew. A pleasure to work so closely with you and helping you get moved.

5/5

Google

I had a refreshingly professional experience buying a home with Wellington Evans. James and the team kept us well informed throughout the process, ensuring everything ran smoothly from start to finish. It was clear that Wellington Evans wanted to do right by me as a buyer, providing transparency and expert guidance. A fantastic, stress-free move - thank you!

Carl · 16 February 2026

Agent replied · 16 April 2026

Thank you for your lovely review Carl - We are delighted to have assisted.

5/5

Google

The reviews were already excellent, but after speaking with Nick, we knew we were in safe, capable, and confident hands. His knowledge of the market and the sales process is second to none, and his communication is always efficient, honest, and reassuring. With Nick’s guidance and advice, we managed to put our property on the market, sell it, find our dream home, win a competitive bidding situation, and move in, all within just three months! Nick’s positive attitude, integrity, extensive contacts, and expertise made what could have been a stressful process feel smooth and achievable. Even after completion, he has continued to support us with valuable recommendations as we look to extend and further develop our new home. From the bottom of our hearts, thank you to Nick and the team at Wellington Evans. You truly can trust them. Don’t waste time with other estate agents, save yourself the hassle and let them help you find your dream home quickly and efficiently!

Lynette · 9 April 2026

5/5

Google

The whole team at Wellington Evens was a pleasure to work with. Communication was great. And it really felt that they represented us to achieve the best sale we could. We are with happy with the price that they achieved (given the market) and we would recommend them to anyone looking for an agent.

Henry · 11 December 2025

Agent replied · 25 December 2025

Thank you Henry and it was a real delight to work with you both on your very exciting move (im very jealous!!)... … More

4/5

Google

Nick was an excellent leader on this and provided prompt and ample information as it was available. A slightly more challenging purchase than envisaged but Nick and the team assisssted greatly during the sale. A house purchase is rarely easy but Wellington Evans did a great job balancing the needs of both parties to ensure the process was as smooth as possible.

Peter · 25 July 2025

Agent replied · 23 October 2025

Peter, thank your so much for your review. It was a journey, but delighted we got you there in the end! We hope you enjoy your new home! Nick & James

5/5

Google

James was very open and honest at the viewing stage, then did his best to secure the rental for us when we had issues with our phones. He accommodated us in getting the start date we needed and made the process as pain free as possible. Throughout the tenancy issues were dealt with, hassle free. At the end of our contract James was flexible with viewing times to meet our needs, and he was incredibly supportive of our efforts to get the deposit back. Would definitely recommend.

Daniel · 3 December 2024

Agent replied · 17 June 2024

Real pleased Daniel and delighted to hear have been of help.

5/5

Google

We should have left this review ages ago - but we have been too busy enjoying our new home, which we’d never have been doing had it not been for Wellington Evans - and James Evans in particular for us. We had been burned and gazzumped previously and were very unnerved first-time buyers. James was fantastic from the start, for us and for the seller equally. He gave us direct but always polite advice - and when another person tried to gazzump us he was firm that it wouldn’t happen on his watch. And it didn’t - he was true to his word, even though he could have probably made more commission had he entertained the other party. If we ever sell it will only be with Wellington Evans - we have recommended them to friends who have had similarly brilliant experiences. Estate agents you can trust - certainly from our experience.

Rachel · 3 December 2024

Agent replied · 10 December 2024

Hi Rachel. Thank you so much for your review... I am delighted you are enjoying your new home... in one of my favorite locations too !!!! Just for clarity for any readers.. the property was sold for 'the best the market would pay' from proper buyers for a very happy vendor, and buyer. Thank you so much for your recommendations Rachel - and albeit we hope its years of happiness you get from your home... we are here and ready whenever you decide its time for a change. All the best James and Nick

5/5

Google

Wellington Evans Estate Agents: A Game-Changer in Selling My Home As a first-time seller balancing a full-time job, selling my home in Northampton had become an exhausting and unsuccessful process. After several frustrating months with my original estate agent, my mum stepped in to help and discovered Wellington Evans, an estate agent based over 50 miles away in Hitchin. Her research and subsequent conversation with James Evans, one of the company directors, were pivotal to turning my experience around. James spent about 20 minutes on an initial call providing valuable advice at no cost, patiently explaining potential reasons my property wasn’t selling and offering insights on how to improve my situation. Only after providing practical guidance did he introduce Wellington Evans’ remote selling service, a solution they’d previously reserved for existing clients or trusted connections. This service was offered with genuine care, emphasising the importance of trust as the foundation of their client-agent relationship. The remote selling service meant Wellington Evans acted as my “master agent,” managing a local agent on my behalf. They ensured my property was marketed to their high standards, provided pricing advice, reviewed viewing feedback, and handled negotiation strategies - all while keeping the local agent accountable. Although this approach required me to pay both Wellington Evans and the local agent, I quickly realised the value they brought to the process. From the start, the professionalism demonstrated by James stood out. After investigating my original agents, he explained how pricing strategies, such as Rightmove breakpoints, had been overlooked - a basic yet critical error which no one explained to me! James spoke with eight local agents and used his expertise to identify the best one for my property. He also negotiated better terms, including a lower fee and more favourable contract length, immediately demonstrating the worth of his involvement. The meticulous approach used by James extended to approving the marketing materials. When the initial photos and property descriptions didn’t meet his standards, he worked closely with the local agent to make necessary improvements before launching the listing. Throughout the process, he provided regular updates to me, including viewing numbers and marketing performance data, which reassured me that every effort was being made to sell my house. After about two months, we received an offer. Thanks to James' strategic advice during the negotiation, I believe I secured an additional £2,000, £5,000 beyond what I might have achieved on my own. This, combined with the savings he negotiated with the local agent and further support during the legal process, made the investment in Wellington Evans more than worthwhile. In fact, James’ expertise extended to my next purchase, where he managed to save me an additional £5,000. Looking back, I am confident that without Wellington Evans, I would still be stuck in my old house, frustrated and uncertain. Instead, I have successfully moved into my new home, with financial and emotional gains that exceeded my expectations. Wellington Evans and James Evans, in particular, provided exceptional communication, expert advice, and unwavering support throughout the entire process. Whether you need a traditional estate agency service or are interested in their innovative remote selling solution, I highly recommend them. For me, working with Wellington Evans was not only a learning experience but also a financial win. Thank you James and the Wellington Evans team, for your outstanding service. When I move again - no matter where I am - I’ll be calling you first!

Steph · 3 December 2024

Agent replied · 10 December 2024

Thank you so much for your comprehensive review Steph.. It was a great pleasure to work with you in achieving your goal. We wish you the best in your new home.

5/5

Google

Nick and James were tasked with seeling out unique property. It had been with two other estate agents before Wellington Evans who had no luck. However Nick and James got stuck in and found us a buyer. There was a lot of work involved in the … More

Abigail · 25 November 2025

Agent replied · 23 November 2025

Thank you Abigail. We are delighted to have been able to finally bring your plans to fruition. Not all agents are the same... (its becoming a statement all agents are using which is 'challenging')... we deliver on that and your support … More

5/5

Google

We would certainly recommend Wellington Evans to anyone. We used them for the sale of our house and they were also the agents of the house we are buying. Nick and his team were very helpful professional and gave us such good advice to help us through the process. Dale and Lucie Parfitt

Dale · 25 September 2025

Agent replied · 23 October 2025

Hi Dale & Lucie, thank you for your kind words. It has been a pleasure to help you move. I'm sure you'll love you new home! Nick

5/5

Google

Wellington Evans was recommended to me by a friend, who had used them previously, as a small local estate agent who operate a much better service than the usual big high-street names. Having now completed on my house move I completely agree with that and am very pleased with the experience I’ve had. Nick and James were exceptionally friendly and helpful throughout the whole process. I particularly appreciated the clear, logical, explanation on the approach they take when marketing a home and the strategy used to sell in a timely manor for a good price. The communication from was frequent and useful in keeping me informed of the progress of the different stages of moving house. They were always willing to talk me through any questions I might have about any part of the house moving process, not just the sale of my old property. Once the sale was agreed they helped to communicate with the various other parties in the chain to make the process as fast and smooth as possible. I felt they really did go far above and beyond my expectations of what I thought an estate agent would do. They definitely had my corner throughout the entire move. I have absolutely no qualms in strongly recommending them, and will not hesitate to use them again for any future moves.

Jonathan · 20 October 2024

Agent replied · 24 October 2024

Hi Jonathan. That is quite the endorsement and humbling to read. Thank you for working so closely with us and it was surely a pleasure to work with you. We wish you all the joy in your new home and thank you for your comments.

5/5

Google

Outstanding service from start to finish!!! I couldn’t be more satisfied with how Nick and James handled selling our house. From the very beginning, they demonstrated professionalism, dedication, and expertise that put us at ease throughout the entire process. Selling a house can be stressful, especially when it takes a very long time to complete (notwithstanding them getting us multiple offers and finally completing with one above asking price). We had an extremely difficult property to sell. But Nick and James made it as smooth as possible. Their communication was impeccable, they kept us informed every step of the way and were always available to answer our questions or address any concerns. We truly felt like we were in the best hands, and I can’t recommend Nick and James more highly. If you’re looking to sell your home, do yourself a favour and get Wellington Evans onboard.

Matt · 24 September 2024

Agent replied · 24 October 2024

Matt, we really appreciate your review. It has been quite the journey and we are delighted to have a) got you to a successful end and b) been able to really demonstrate - 'When the going gets tough, the tough get going'..... Working with you, the buyers (who definitely played their part too), the solicitors..... etc.... to bring this to a successful conclusion for you has been great and we are pleased to have had the chance to demonstrate that there 'is another way' after your previous, poor interactions with your previous agent. We wish you the very best with you future, exciting endevours. Nick and James

5/5

Google

On the recommendation of my Daughter, I went with James, Nick and team It was a big move as a family, due to a recent bereavement. We were treated with kindness and consideration, throughout Id never consider using another agent Simply outstanding Thank you Wellington Evans

Mark · 2 November 2025

Agent replied · 23 November 2025

Dear Mark Thank you for such a humbling review. It has been a great pleasure looking after you and your family throughout this challenging time and we wish you all the very best in your new home. Kind regards Nick, James and the team.

5/5

Google

James has been our support throughout the whole journey. Selling and buying a house, a process that is usually very stressful, has in fact been as seamless as it can be, paved with transparency, clarity and a friendly and reassuring …

Alex · 16 December 2025

Agent replied · 16 April 2026

Thank you Alex for your wonderful review. We are at your disposal as needed.

5/5

Google

James has single handedly restored my faith in the real estate profession. He is an absolute delight to work with. His entire approach is centered on professionalism and integrity. And he REALLY knows what he's talking about. I'm a home buyer and had a million questions. He helped me understand the process - AND how Wellington Evans made it fair and transparent to all involved (very welcome, after having already been burned by another agency). He advised on options, and went above and beyond. And he actually communicates!!! Which is a rarity in life, but an even rarer phenomenon in real estate. I could not recommend James & Wellington Evans highly enough. Whether you're looking to sell, or to buy, you will be treated with respect, integrity, honesty, and have the benefit of vast professional knowledge. If I could give more stars, I would. Thank you, James!!!

Gen · 27 July 2024

Agent replied · 24 August 2024

Gen, Absolute pleasure to help and thank you kindly for such a glowing review. We appreciate your comments and glad to have done something to restore some faith in our industry.

5/5

Google

We just sold our house through Wellington Evans and it was an absolutely flawless service from beginning to end. Nick was hugely knowledgeable, respectful and supportive at every stage, and always kept us up-to-date as things progressed. Based on our experience of their professionalism, standard of service and results, we cannot recommend Wellington Evans strongly enough. When Nick first visited our home, we were immediately impressed with the care and attention he gave our property. He was realistic and honest, and explained the current market and how he would approach selling our house. By the end of the visit, we knew we could trust him to deliver a five star experience - and we weren’t wrong. Nick was consistently engaged and on-hand for our questions and to explain the intricacies of the sale process. Through the strategy he put together for marketing our property, the managing of viewings and the offers we received, it was obvious that Nick was focused on delivering for us. We were very pleased to have him represent us. Don’t be put off by the fact Wellington Evans aren’t a big sprawling agency with offices everywhere - based on our experience, this is one of their many, many strengths. At every step, we felt supported and never doubted their investment in us and our house sale. A huge thank you to Nick and the rest of the team at Wellington Evans.

Joel · 25 July 2024

Agent replied · 24 August 2024

Joel & Charlotte, thank you so much for your kind words. We are delighted to have helped you move to Surrey. Take care. Nick & James.

5/5

Google

I recently had the pleasure of working with James for the sale of my house. I was impressed by his honesty and pragmatic approach. I was confident that he was closely monitoring all aspects of the sale from day 1 and was grateful for his honest advice throughout. There was an issue with my boiler which had to be replaced but with James's intervention and advice, this did not affect the sale. I would recommend this company for their honest approach

Steve · 18 May 2024

Agent replied · 17 June 2024

Thank you for your review Steve. A pleasure to help throughout the process and bring to an end your long journey having been with 2 agents prior. All the best. James

5/5

Google

We’ve had an incredible experience with Wellington Evans at every stage of our selling journey. Selling your first property is always tricky, but after working with other local agents, we feel very grateful for the dedicated experience we received from James and his trusting manner and incredible expertise. From meeting Nick at the start and receiving good, honest advice, to the comprehensive viewings carried out and always taking the time to talk us through the process. James kept us smiling and knowledgable and we would recommend them to anyone selling or buying in Hitchin (and wider), they really are the best and you will feel in great hands every step of the way, and with great local recommendations and suppliers who have also made our experience as flawless as it can be.

Emily · 18 May 2024

Agent replied · 17 June 2024

Thank you so much for your wonderful review Emily. It has been a great pleasure to help bring your challenging journey to a successful conclusion. We just wish you had found us sooner!! It has been a great pleasure to work with you throughout. All the best in your new home

5/5

Google

We recently moved and James went above and beyond to ensure our move went as smoothly as possible. My husband and I would highly recommend James and the team, they are more than just an estate agent as they are there, at your side, guiding you at every step of the process. James was knowledgeable and professional but most of all really cared about our experience and ensuring we were kept informed. We have moved 5 times now and we know that moving house is a stressful experience. This is by far the best estate agent we have used, we honestly feel that we would not have achieved buying our dream house without him.. Massive thanks to James and the team.

Jo · 18 April 2024

Agent replied · 17 June 2024

Thank you Jo for such a humbling review!! It was a great pleasure to help you secure your move and I have to say for reasons to do with the houses involved and circumstances... I had to draw on much from my experience selling properties to get the right solution for each party as things cropped up... It is really very rewarding both personally and professionally for that to be understood and appreciated to this degree. We strive to do our very best for all of our clients and doing so, also our buyers and will continue to do so throughout. Kind regards James

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wellington Evans's Google reviews

Questions about Wellington Evans Hitchin

How many reviews does Wellington Evans Hitchin have?

Wellington Evans's Hitchin office has 167 reviews across three platforms: 161 on Google, 5 on Facebook, 1 on Trustpilot.

What is Wellington Evans Hitchin's rating?

Wellington Evans Hitchin is rated 5.0 out of 5 across all 167 reviews, and 5.0 out of 5 on Google from 161 reviews.

Has Wellington Evans won any awards?

Yes. In The Trusted Agent 2026 awards: Wellington Evans, Hitchin won Gold.

Where is Wellington Evans's Hitchin office?

Wellington Evans Hitchin, 7 Paynes Park, Hitchin, SG5 1EH.

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