Trusted Agent profile · Hitchin
★★★★★
320 reviews across 2 platforms
108 Bancroft, Hitchin, SG5 1NB, SG5 1NB
Taylors's office in Hitchin, at 108 Bancroft, is rated 3.8 out of 5 across 320 reviews on two platforms, including 175 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Taylors won in 2026.
Tell us what you need and we'll put you in touch. Taylors Hitchin hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hitchin.
The Trusted Agent 2026 results for Taylors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
5/5
GoogleGreat service from Connor and Steven, will definitely recommend their services to others!
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotWe stay in a property which Nathaniel…
We stay in a property which Nathaniel Allibone manages with his team.
5/5
GoogleTaylors provided me with an excellent service to sell my house. Staff got the balance just right with good, clear, relevant communication and always courteous and reliable.
Thank you for such a wonderful 5* review about our Taylors team and I am pleased to read that you were very happy with the service provided. Kind regard, Scott.
5/5
GoogleI sold and brought my house through Taylor's, the team were great, very helpful and extremely professional throughout the process. I couldn't recommend them enough!
Hi Chris, many thanks for your great 5* review and recommendation. . As always, we are glad to hear excellent feedback about the service we provide to our customers. Best wishes, Tracey.
1/5
TrustpilotThis letting agent will frustrate your…
This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this coming💔💔💔💔💔
1/5
TrustpilotAwful estate agents
Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out £200 for mortgage valuation and then £600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!
5/5
GoogleOn the ball and good marketing ideas - Liam in particular was very switched on. Kept in communication and very open throughout with good advice. Thanks guys!
Thank you for the great 5 star review! As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Taylors in the Hitchin branch. Kind regards.
4/5
TrustpilotThe all staff at the branch was helpful…
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
1/5
TrustpilotScammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
TrustpilotThe agents were always available and so…
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
5/5
GoogleExcellent, professional service from Lorna Esson at Taylors, provided essential advice and guidance in a very friendly manner - fully recommend.
Thank you Claire for your wonderful 5* review about our local Taylors team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
1/5
TrustpilotDreadful experience of using them for a…
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
5/5
GoogleI can't put into words how happy and grateful I am for everything they have done for me and my husband. Wonderful team , very professional! Thank you very much indeed!PositiveProfessionalism
5/5
TrustpilotVery good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
GoogleWas very happy with the way the whole team worked together and helped me with the whole process of buying my place. Very friendly and approachable. The latter stages all the team went above and beyond! Would recommend this to any of my friends and family.
5/5
TrustpilotHi Taylor’s staff
Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
1/5
TrustpilotDeposit
Still waiting for my deposit after 5 weeks, never ring back when messages left or answer emails!! AVOID
5/5
GoogleRating only, no written review.
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
1/5
TrustpilotShoddy service
Shoddy service. Poor service but I expected nothing less from a countrywide affiliated company.
5/5
GoogleRating only, no written review.
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
5/5
GoogleAmazing service. Very helpful and informative. Great advise given which myself and my husband took.
5/5
GoogleGreat service
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
3/5
GoogleRating only, no written review.
Hi Artur, Thank you for taking the time to leave your feedback. If you would like to discuss your experience any further or elaborate on how the branch could have turn this into a five star review. Please email review@countrywide.co.uk. Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Taylors, North Hertfordshire won Trusted Agent; Taylors, South Gloucestershire won Gold; Taylors, Cherwell won Trusted Agent.
Tell us what you need and we'll put you in touch. Taylors Hitchin hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hitchin.
