5/5
Emma - great
Emma has always dealt with everything in a timely and professional manner. Very happy with her service

Trusted Agent profile · Hitchin
Verified
★★★★★
594 reviews across 2 platforms
32 Bancroft, Hitchin, SG5 1LA
Part of Belvoir, see every office.
Belvoir's office in Hitchin, at 32 Bancroft, is rated 4.8 out of 5 across 594 reviews on two platforms, including 423 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
5/5
Emma - great
Emma has always dealt with everything in a timely and professional manner. Very happy with her service
5/5
Very good customer service
Thanks Carolina
5/5
very helpfull, would recomendPositiveResponsiveness
Thank you James.
5/5
We were very pleased with the service we received recently from Belvoir. They kept us up to date with each development and were always happy to deal with any questions we had. We found them very friendly and professional and would definitely recommend them.
5/5
Impressive, professional,
We are impressed by the professionalism of John and Jan. Their response is promptly and helped us along to complete the purchase successfully. Really appreciate their hard work.
5/5
Used Belvoir to sell our property. Competitively priced, very attentive and pleasant to deal with throughout the process. Communicated regularly with our solicitors and buyers. Advertised our property well, we would use them again in the future and highly recommend.
5/5
With the help of ‘Laura’ and ‘Tom’, my son moved into his first flat in hitchin. This was the first time I had used Belvior but they both made the experience straight forward and helped to resolve some issues with the property without any hassle.
5/5
Great team to work with, excellent communication and always a team member to assist.
Thanks Jack, we're happy to hear you had such a positive experience with our team!
5/5
Got few properties with them very efficient and professional team, displays a practical approach to solving problems , its a one stop shop for all your property related matters, both landlords and tenants can rely on them. Megan, Emma, Jan, Jonathan, Davinder doing good job.
5/5
Highly recommended. From
Highly recommended. From start to finish the service was friendly, efficient and quick.
5/5
Jan and John have been fantastic. Their responsiveness in connecting all parties concerned in the sale of our property have greatly eased the process. Much better than the agent we bought through.
5/5
Very fast responses to emails and keen to organise extra viewings if needed. Also gave us a welcome pack when we moved in. Definitely one of the best experiences with letting agents we ever had!PositiveResponsiveness, Quality, Professionalism
5/5
Jan and John could not have been more helpful. So pleased with the service we have received. As a buyer we really appreciated the extra visits and additional information provide. Nothing was too much trouble. Thanks team!
5/5
As a tenant Belvoir have been brilliant with me and my family from finding us a property that matched our huge range of requirements and now we have moved in they are still just as good when we have any maintenance issues.
5/5
Steph and Emma have been really helpful in helping us to move into our new rented home and responding to queries, especially during the difficult lockdown period. Thanks so much, would highly recommendPositiveResponsiveness, Professionalism
5/5
Just the best. Whenever we walked into the office we were always greeted with a smile, offered a coffee and time to chat. Jan and John took care of our sale and all we can say is a massive thank you.
5/5
Quick responses to queries
Quick responses to queries and in correspondence, always take the time to investigate a query thoroughly throughout the home buying period.
5/5
5⭐️⭐️⭐️⭐️⭐️ excellent service
5⭐️⭐️⭐️⭐️⭐️ excellent service very helpful very friendly I highly recommend
5/5
Our agent - John at Belvoir has been fantastic, he went above and beyond to ensure everything was running smoothly and kept me and my partner continuously updated! We are so greatfull for his continuous support during this process.
5/5
Superb Service, I would highly recommend them. Anita
Thank you.
5/5
Great service from the lettings team. Always helpful and happy when answering phone calls. Even when i am talking to a different team member they are happy to help and pass me through to the correct person. Brilliant customer service.
5/5
As a tenant I could not ask for more from Belvoir. They are always understanding happy to help and get the job done quickly. I would recommend this being your first stop if you are looking to rent.
4/5
Good, efficient and very quick to find me a tenant. All aspects of paperwork handled with ease. Excellent communication at all times and did what they promised to do, on time. Will be using again for my other property when required.
5/5
Megan, Jonathan and their team provided highly professional and efficient landlord services throughout. Transacting and completing the letting of our most recent property in a matter of weeks. I highly recommend to all local landlords looking to review their portfolios.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Belvoir, Hitchin won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.