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★★★★★
155 reviews across 3 platforms
32 Bridge Street, Hitchin SG5 2DF
Ashtons's Hitchin office at 32 Bridge Street is rated 4.7 out of 5 across 155 reviews on three platforms, including 78 Google reviews rated 4.8. The 8 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
5/5
GoogleWe had a complicated move, with a large chain and many moving parts. Allday Miller were excellent right from the outset. Found them to be professional, courteous, very honest. Went the extra mile to get our property purchase over the line. Ellie and Sophie were instrumental in both our selling and purchase of our property, many thanks! Highly recommended.
5/5
TrustpilotChoose Ashton's
I've really appreciated the service at Ashton's, they are calm, structured and friendly and were able to sell our house incredibly quickly to flexible buyers that gave us time to find a new home. We originally had our house for sale with Frosts and found their process super chaotic, full of errors and really stressful. After moving over to Ashton's, I felt we had really made the right choice despite the upheaval of having to change agent. A big bonus of Ashton's is that you deal with specific people, so Alix dealt with our valuation and Rob B with our sale. Both of them also shared notes, so i would never have to repeat myself (a big change Vs Frosts!) . A big thank you to both for their hard work. Selling a home is a big deal, so going with the agent that has the right TIME and EXPERIENCE to focus on your property is really important and something I originally underestimated.
5/5
GoogleGreat experience with Ashtons, everyone is really helpful and friendly. Jake is always quick to respond and help out wherever needed. Appreciate their support!
Thank you Iris for your lovely review. We will pass your kind words on to Jake who will be so pleased you were happy with the service he was able to provide. Wishing you all the best, the Ashtons team.
5/5
GoogleWe recently bought a property through Ashtons and we were impressed with their service. There were a number of offers on our property however Ashtons were professional and fair throughout the whole process of selecting the buyer. Overall a great experience.
Thank you Chloe for taking the time to leave us a review. We're so pleased to hear you were pleased with the service we were able to provide you during your recent property purchase. Wishing you all the best, the Ashtons team.
5/5
GoogleI’m so grateful to the team at Ashtons Hitchin, especially Josh, Jake, and Alison. Josh was outstanding in helping my fiancé and me buy our dreamy Victorian home. We couldn’t be happier, and we would highly recommend them to anyone!
Thank you Courtney for taking the time to leave us a review. We're thrilled to hear you were happy with service provided and will pass your kind words on to Joshua, Jake, Alison and the rest of the team and wish you lots of happiness in your new home. All the best, the Ashtons team.
5/5
GoogleThe Hitchin team at Ashtons were fantastic. They are very knowledgable, no question was too stupid and they were happy to advise on many areas of the sales process and our particular situation. They put together a clear plan and implemented it really well from photos and marketing to supporting the decisions on choosing the right buyer. We met with a number of agents but Joshua and Jake's knowledge of our property type and enthusiasm shone through. We would definitely recommend them.
Thank you Steve for taking the time to leave us a review. We are absolutely delighted to hear that Joshua, Jake and the team were able to ensure your move journey was as seamless as possible and we do hope to work with you again in the future. Wishing you all the best, the Ashtons team.
5/5
GoogleRecently bought my first property through Ashtons. Had a really great experience with consistent communication and updates throughout to make the process easy and hassle free! Big shout out to Jake, Josh and Hannah for all their help!
Thank you Joe for your 5* review. We're delighted to hear that Jake, Josh, Hannah and the rest of the team were able to make your recent property purchase such a positive experience for you. We wish you lots of happiness in your new home, the Ashtons team.
5/5
TrustpilotKay Sheppard (from Ashtons Hitchin)…
Kay Sheppard (from Ashtons Hitchin) helped us find our forever home and made the whole process a positive experience. She is knowledgeable, experienced and always kept us well informed throughout. We’re very grateful for all her help.
Thank you so much for your kind words, Linda. We’re thrilled to hear that Kay was able to make such a difference to your home-buying experience. We’ll be sure to share your feedback with her. We hope you create many wonderful memories in your new home! The Ashtons team.
5/5
GoogleProfessional, knowledgeable, considerate and pro-active - that sums up our experience of the Ashtons team at Hitchin. From our first interaction with Joshua and every single communication with him and his team since, right up to moving day, we have been impressed with Ashtons’ professionalism, local market knowledge and willingness to go the extra mile for their clients. Joshua, Jake and Alison make a formidable sales team, are excellent negotiators and proactive communicators. Hannah continued the good work post sale and got us over the line by effectively identifying and solving problems promptly with other stakeholders holders. We have been impressed with Ashtons and wouldn’t hesitate to recommend their services for selling your property. N Winspear
Thank you Nick for your wonderful review. We're so pleased we were able to make your recent property journey such a positive experience and will pass your kind words on to Joshua, Jake, Alison and Hannah who will all be delighted with your feedback. Wishing you all the best, the Ashtons team.
5/5
TrustpilotThe Ashtons letting team were fantastic…
The Ashtons letting team were fantastic and took care of all the hastles that Landlords have to deal with. Katie, the lettings manager was attentive to tenants requests and promptly sorted all issues to ensure the letting process ran smoothly.
Thank you Sean for taking the time to leave us a review. We’re delighted to hear that Katie and the lettings team were able to make the process smooth and hassle-free. We will pass your kind words on to the team. Best wishes, the Ashtons team.
5/5
TrustpilotNicole Glover Ashtons W.G.C
Have only had a couple of problems with a need to phone Ashtons W.G.C branch about and each time the matter has been resolved and dealt with in very quick time Thankyou Nicole Glover keep doing what you doing!
Thank you Gary for your lovely review! We’re delighted to hear that Nicole and the team have been able to resolve any issues quickly and efficiently. We really appreciate your kind words and recommendation, thank you! Best wishes, the Ashtons team.
5/5
GoogleJake and Chloe are amazing! They helped me find my dream home which I have now moved into. They were professional throughout, friendly, excellent communication and super efficient. Highly recommend them and Ashtons in Hitchin.
Thank you Lorraine for taking the time to leave a review. We will pass on your wonderful comments to Jake and Chloe who will be delighted to hear you were so pleased with the service they were able to offer. We wish you lots of happiness in your new home. Best wishes, the Ashtons team.
5/5
TrustpilotJust completed the last sale of 4 new…
Just completed the last sale of 4 new builds in Stevenage. Ashtons delivered as they said. Kay in particular played a big part in getting the sales over the line in a tricky market. Onto the next one.
Thank you Gavin for your 5* review. We're so pleased Kay and the rest of the team were able to help you achieve your sales targets, we look forward to working with you again in the future! Best wishes, the Ashtons team.
5/5
TrustpilotExcellent experience
Excellent experience, the house was marketed at he right price and sold within a few days. The sales progression support was excellent and made sure everything went according to plan. Would highly recommend.
Thank you John for your kind words, we will pass on your feedback to the team. Thank you for your recommendation and we wish you all the best for the future, the Ashtons team.
5/5
TrustpilotI have been using Ashtons to rent my…
I have been using Ashtons to rent my house for the last couple of years and I cannot fault a thing. Nicole and the whole team are proactive and professional, and everyone is very easy to work with.
Thank you for taking the time to leave us a review. We're delighted to hear that Nicole and the rest of the team are always on hand to help and ensure everything goes smoothly with your rental property. Its great to be working with you. Wishing you all the best, the Ashtons team.
5/5
GoogleJust what we needed to get our house sold, no nonsense, honest talking, Jake was able to tell us what works made sense to do to help the house sell and what didn’t.
Thank you Estu for your 5* review. We appreciate you taking the time to leave feedback and will pass your kind comments on to Jake who will be so pleased to hear you were happy with service he was able to provide. Best wishes, the Ashtons team.
5/5
TrustpilotOur experience with the Ashton’s New…
Our experience with the Ashton’s New Home team has been excellent. We have found Kay Sheppard, Sales Director, to be competent, knowledgeable and highly supportive in our search for a new home.
Thank you Joy for reviewing Ashtons. We're very pleased to hear that Kay and the New Homes team provided a highly supportive and competent experience. Wishing you all the best for your new home!
5/5
GoogleWe had a great experience with Ashtons Hitchin. The team were responsive, helpful, and straightforward throughout the process. Whenever any issues arose, they responded quickly and addressed them. Their commission was competitive, and they gave us a fair and realistic valuation of our home, not overinflated or undervalued. With their support, we secured an offer over the asking price. Courteous, professional, and easy to work with. We’d happily recommend Ashtons Hitchin.
Thank you Duncan for your 5* review. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. We will pass on your kind words to the team in Hitchin and appreciate your recommendation. Wishing you all the best, the Ashtons team.
5/5
TrustpilotAshton and Katie's have been very…
Ashton and Katie's have been very helpful to us before we moved in and after we moved in and were in the process of settling in. Thank you for all your help.
Thank you Jo for taking the time to leave us a review. We're pleased to hear Katie was able to assist in making your move journey a positive experience for you. We will pass on your thanks and wish you all the best in your new home, the Ashtons team.
5/5
TrustpilotKay at new homes office
Kay at new homes office, Ashtons was a wonderful estate agent to have alongside me as I purchased my house. Always available, patient and helpful. Cant thank her enough
Thank you Nicola for your 5* review. We will pass on your kind words and thanks to Kay who will be delighted with your feedback. Wishing you lots of happiness in your new home, the Ashtons team.
5/5
GoogleFrom start to finish Danielle and sue were amazing , finding me somewhere quickly and responding to any questions promptly. Both friendly and welcoming . Very happy with my experience. Thank you again :) :)
Hi John, thank you for taking the time to leave a review, it is very much appreciated both Danielle and Sue are great.
5/5
TrustpilotWe have had a great asset manager
We have had a great asset manager Katie Liasis who has made everything run smoothly. Katie always gives of her best and it has always been a pleasure dealing with her.
Thank you Tyla for your 5* review. We will pass on your kind comments to Katie who will be delighted with your feedback. Best wishes, the Ashtons team.
5/5
GoogleDanielle, Sue, Jade and Dave have been great while we were renting. Danielle contacted me with the idea of a short term flat rental and it worked out perfectly! And filled the gap while we were in the market for buying a property. The guys …
Hi James, thank you for taking the time to leave a review, we were so glad to help.
1/5
GoogleEverything is going well right until….you leave! Trying to make profit with the most unreasonable excuses. Even lying… so sorry to end this way.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ashtons's Hitchin office has 155 reviews across three platforms: 78 on Google, 8 on Facebook (across the whole business), 69 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Ashtons is rated 4.7 out of 5 across all 155 reviews, and 4.8 out of 5 on Google from 78 reviews, checked 9 October 2026.
Ashtons, 32 Bridge Street, Hitchin SG5 2DF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
