5/5
My sale was far from straight forward but Sam and the team were brilliant! They come highly recommended by me! Thank you!
Agent replied · 11 December 2024
We are pleased that Sam and the team assisted in getting your sale across the line!
Trusted Agent profile · Histon
★★★★★
66 reviews across 3 platforms
2 High Street, Histon, CB24 9LG
Redmayne Arnold and Harris's office in Histon, at 2 High Street, is rated 4.3 out of 5 across 66 reviews on three platforms, including 43 Google reviews rated 5.0.
Every review we hold for the Histon office, from every platform, shown as written. First names only.
5/5
My sale was far from straight forward but Sam and the team were brilliant! They come highly recommended by me! Thank you!
We are pleased that Sam and the team assisted in getting your sale across the line!
5/5
In July we completed the sale of our family home using Redmayne Arnold and Harris located in Histon. We cannot speak highly enough of our experience. From start to finish the service was efficient, friendly and professional. All our queries were dealt with promptly with competence. The staff were approachable, showed respect and empathy dealing with the sale. We felt they genuinely cared for us and went above and beyond to assist as were selling from a distance. The service was very personal, catering for our individual needs, and made our experience a positive one. Thankyou.
Thank you for leaving us a review. We are pleased that the team at Histon took great care of the sale for you.
5/5
Excellent experience as a tenant
Excellent experience as a tenant. James Travers was particularly great as my property manager whilst I was living in my rental property. He was always considerate and took a lot of time to help whenever I needed it.
5/5
Tracey was the best estate agent we ever worked with. She managed to quicken the arduous process of homebuying for us. We are forever grateful to her.
Many thanks for your review and kind words. This means a lot.
1/5
Dissipointing experience
We recently picked up the keys for a rented property and were shocked at the state it was left in, extremely dirty and clearly not checked before being handed over. When we raised this with the agency and showed photos, we were told, “he’s a new customer, we don’t check the properties before we hand them in.” To me, that seems like a huge gamble, especially when dealing with a landlord they’ve never worked with before. The manager arranged for a cleaning company, but the job they did was dreadful. Leaks that everyone was aware of but never mentioned, faeces left in the toilet, dog hair literally everywhere, and just dirt and grime throughout the property. When I pointed this out with photos, the response I got was that sending the cleaners in at all was “an act of goodwill.” I found that shocking, at no point did the manager stand up for us as tenants or do anything genuinely helpful to resolve the situation. This whole experience has left us with a really poor impression of the agency. I cannot wait until our tenancy is up and we can move out, and I certainly won’t be using them again in the future.
5/5
We have recently sold our property through Redmayne Arnold Harris and the service we received was exceptional. Steph was absolutely fantastic, from dealing with all the viewings to keeping us updated throughout the sale process. We could not recommend them enough.
Hello Daniel, We are pleased to hear the service we offered met your expectations. Steph is a great asset to the company and thank you for the positive review.
3/5
RAH were the estate agent for both my…
RAH were the estate agent for both my purchase and sale, overall their staff seemed friendly and quick through the process but I cannot give more than 3 stars for the absolutely awful recommendation they made for a law firm called HCR Law. This firm slowed down the process by months, just running up the bill for the buyers and frustrating everybody in the chain. It took nearly 7 months to sell a new build flat (of which other flats in the same estate sold without issue in the meantime). I would use RAH again, but I would never accept a recommendation for a solicitor from them, nor would I accept an offer without knowing who the buyers solicitor was and simply reading some reviews.
5/5
Couldn’t be more happy with the service received from Steph, Sam and all the team at RAH Histon branch. Acting on behalf of the sellers from whom we have bought our new home, they were also attentive and quick to respond to our own queries, maintaining excellent lines of communication between all parties throughout. Many thanks.
We hope that you are settling in to your new home and thank you for leaving the team a great review.
1/5
Avoid for Property Sales at All costs When it comes to selling your property…
When it comes to selling your property with RAH it is an ongoing anxiety and stress causing nightmare ..they take your property off market with incompetent potential buyers offers and let them take time wasting ages before they drop out. They seem to be totally incompetent time wasting nincampoops and create no pressure on the buyers, disregarding the seller they should be representing. Bad disappointing experience with such arrogant incompetent personnel. If only Nick and Simon Redmayne were still around it would be likethe good old team they represented. Now arrogant self important incompetent sales staff just mismanage everything
5/5
I recently purchased a property through Redmayne Arnold & Harris Estate Agent Histon and had an exceptional experience. Stephanie, the sale administrator, was incredibly responsive and helpful during the initial viewing and offer stage. Her dedication ensured a smooth start to the process. Additionally, Jane played a pivotal role in facilitating communication between our selling clients, their buyers, and the solicitors and lenders. Her efforts were instrumental in bringing the deal to a successful exchange and completion. The entire team at Redmayne Arnold & Harris demonstrated professionalism and efficiency, making the property buying process enjoyable. I highly recommend their services, especially with Stephanie and Jane leading the way. Thank you for a fantastic experience!
Many thanks for your kind review
5/5
Absolutely great customer service from…
Absolutely great customer service from start to finish. Dealt with Natasha the entire time and couldn't wish for better communication. Even if she didn't have an answer yet Natasha would call to let us know just that. Excellent. *****
5/5
We purchased a property through Redmayne Arnold & Harris Estate Agent at Histon and found their service was excellent. Steph and the team were always at the other end of the phone to answer queries and give advice. They have made the process of buying a property easier and stress free and would highly recommend Redmayne Arnold & Harris Estate Agent Histon. Thank you!!!
5/5
We used RAH at Histon to sell our home. The whole team were brilliant from start to finish but special mention must go to Steph, Tracey and Sam, who were amazing. Very friendly, professional and kind. At times during the sale I was …
Thank you for taking the time to leave the Histon team a glowing review and we are pleased that we were able to offer support throughout the sale of your property.
5/5
We bought a house through RAH's Histon office and I have only good things to say about the Histon staff. They were both incredibly professional and friendly. Steph and Sam who managed the sale did everything to make the process smooth and …
Thank you for taking the time to leave us a review and we are delighted to hear the Histon team ensured you had a positive buying experience. We hope you are settling into your new home well.
5/5
Sam supported us with the sale of our late father's house. Being new to the 'selling' world, we were apprehensive, stressed and still held an emotional tie to the property. Sam supported us through the process, and was available to answer …
Many thanks for your review. We are delighted to hear that Sam and the team took great care of your sale and hope that we can assist you again in the future.
5/5
Great team here. Tracey was particularly good at keeping calm and helping us sort out issues on our sale, very pleased overall.
5/5
Sam is a top negotiator very helpful and knows his stuff recommend!
Thank you for your review, That's great to hear and pleased he was able to assist you.
5/5
Tracey was a fantastic estate agent, great communication.
Thank you for your review
1/5
STILL THEY CONTINUE TO SCAM THEIR…
STILL THEY CONTINUE TO SCAM THEIR TENANTS OUT OF £300! Would give NO stars if could as this company for tenants when leaving is worst of the worst. Try everything to keep ALL your deposit and has a ‘thing’ going on with a cleaning company who they insist they use after tenants have vacated regardless that the tenants have paid themselves for a professional end of tenancy clean AND PROVIDING a certificate. And even lie saying did not receive certificates etc! Just one of their many dishonest tactics to try not only keep all your deposit but try to charge you even more! Should be struck OFF!
5/5
I've recently been working with Sam Bendall and he is a legend! He's gone out of his way to provide me with a valuation of my property as well as answer a range of other questions and provide advice to local market etc! So helpful - I wish every estate agent was like Sam.
Thank you for your review and we are pleased that Sam made such a good impression and was able to offer the advice you needed.
5/5
Sam was the right mixture between friendly and professional. I particularly was impressed and reassured by the level of preparation he can conducted prior. This was in depth and comprehensive across the property in question and the local market. I don’t typically review, though was pleased and impressed with Sam
5/5
Great experience purchasing a property…
Great experience purchasing a property through RAH. Jordan was fantastic to deal with, amazing communication & kept me updated at all stages of the process. Timely, smooth transaction would highly recommend.
1/5
Inconsiderate to potential tenants
We considered renting through RAH but had a dreadful experience as potential tenants. They were difficult to get ahold of, with many days and even weeks between emails and frequent phone chasing. They are not on the side of tenants, clearly.
5/5
Had an excellent experience selling our home with RAH. Even with a few sales falling through, RAH remained positive and efficient in regards to re-selling our home. I highly recommend both Tracey and Sam who were both excellent, and were always extremely helpful despite my daily phone calls.
Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Redmayne Arnold and Harris's Histon office has 66 reviews across three platforms: 43 on Google, 3 on Facebook (across the whole business), 20 on Trustpilot (across the whole business).
Redmayne Arnold and Harris Histon is rated 4.3 out of 5 across all 66 reviews, and 5.0 out of 5 on Google from 43 reviews.
Redmayne Arnold and Harris Histon, 2 High Street, Histon, CB24 9LG.